18.2 sonya acer ES 15 non responsive

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jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

18.2 sonya acer ES 15 non responsive

Postby jronpaul » Wed Dec 06, 2017 4:33 pm

im seeing this
at the time i found it hung in screen saver.. i could not get any response, i had to power it off.
Dec 5 13:03:08 codyjfv-Aspire-ES1-572 kernel: [72664.094341] [drm] GPU HANG: ecode 9:-1:0x00000000, reason: Kicking stuck wait on blitter ring, action: continue

i found a similer thread here and it looks like i can try
apt-get remove xserver-xorg-video-intel

so i did that and i will keep an eye on it.


some info

lshw -C video
*-display
description: VGA compatible controller
product: Sky Lake Integrated Graphics
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:277 memory:b0000000-b0ffffff memory:a0000000-afffffff ioport:4000(size=64) memory:c0000-dffff

inxi
CPU~Dual core Intel Core i3-6100U (-HT-MCP-) speed/max~499/2300 MHz Kernel~4.10.0-40-generic x86_64 Up~18 min Mem~1099.8/3830.5MB HDD~1000.2GB(1.8% used) Procs~216 Client~Shell inxi~2.2.35

lspci
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated Graphics (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO UART Controller (rev 21)
00:1e.4 SD Host controller: Intel Corporation Device 9d2b (rev 21)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
02:00.0 Network controller: Intel Corporation Wireless 3165 (rev 81)

deepakdeshp
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Posts: 2809
Joined: Sun Aug 09, 2015 10:00 am

Re: 18.2 sonya acer ES 15 non responsive

Postby deepakdeshp » Thu Dec 07, 2017 2:23 pm

Does it often hang? If it solitary then you may ignore
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 18.3 Cinnamon 64 bit with AMD processor . Memory 8GB

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Thu Dec 07, 2017 11:53 pm

it happen again :(
left the laptop on for a day..
when i went to check on it i found it frozen on the screen saver.
no response to any key combinations.
i had to power it down.

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Fri Dec 08, 2017 12:06 am

maybe that drm is not the issue ?
i found this.

Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635808] WARNING: CPU: 2 PID: 3874 at /build/linux-hwe-zOpU13/linux-hwe-4.10.0/drivers/net/wireless/intel/iwlwifi/mvm/sta.c:1523 iwl_mvm_rm_sta+0x3ea/0x460 [iwlmvm]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635809] Modules linked in: bnep nls_utf8 cifs ccm fscache binfmt_misc rtsx_usb_ms memstick nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev media hid_multitouch arc4 iwlmvm mac80211 snd_soc_skl snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_hda_ext_core snd_soc_sst_match snd_hda_codec_hdmi snd_soc_core snd_hda_codec_realtek joydev snd_hda_codec_generic 8250_dw i2c_designware_platform i2c_designware_core acer_wmi iwlwifi hci_uart snd_compress ac97_bus snd_pcm_dmaengine snd_hda_intel snd_hda_codec btbcm btqca btintel intel_rapl bluetooth x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm snd_hda_core snd_hwdep snd_pcm cfg80211 snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer input_leds snd shpchp soundcore
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635855] serio_raw irqbypass intel_cstate intel_rapl_perf mei_me mei ucsi tpm_crb soc_button_array idma64 virt_dma intel_pch_thermal intel_lpss_pci acpi_als kfifo_buf intel_vbtn industrialio mac_hid intel_lpss_acpi intel_lpss intel_hid sparse_keymap acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq algif_skcipher af_alg dm_crypt dm_mirror dm_region_hash dm_log rtsx_usb_sdmmc rtsx_usb crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc i915 aesni_intel aes_x86_64 crypto_simd glue_helper i2c_algo_bit cryptd drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops sdhci_pci drm r8169 ahci sdhci mii libahci i2c_hid hid pinctrl_sunrisepoint wmi video pinctrl_intel fjes
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635904] CPU: 2 PID: 3874 Comm: kworker/u8:1 Not tainted 4.10.0-40-generic #44~16.04.1-Ubuntu
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635905] Hardware name: Acer Aspire ES1-572/T-Rex_SK, BIOS V1.02 06/20/2016
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635932] Workqueue: phy0 ieee80211_iface_work [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635933] Call Trace:
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635939] dump_stack+0x63/0x90
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635943] __warn+0xcb/0xf0
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635945] warn_slowpath_null+0x1d/0x20
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635959] iwl_mvm_rm_sta+0x3ea/0x460 [iwlmvm]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635967] iwl_mvm_mac_sta_state+0x40a/0x600 [iwlmvm]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635980] drv_sta_state+0x8a/0x460 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.635992] __sta_info_destroy_part2+0x17a/0x1b0 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636003] __sta_info_flush+0x103/0x1b0 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636022] ieee80211_set_disassoc+0xba/0x3f0 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636038] ieee80211_sta_connection_lost+0x38/0x70 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636053] ieee80211_sta_work+0x4a2/0x760 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636057] ? dequeue_task_fair+0x4ee/0xb20
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636071] ieee80211_iface_work+0x3bc/0x470 [mac80211]
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636074] process_one_work+0x16b/0x4a0
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636076] worker_thread+0x4b/0x500
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636079] kthread+0x109/0x140
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636081] ? process_one_work+0x4a0/0x4a0
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636083] ? kthread_create_on_node+0x60/0x60
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636087] ret_from_fork+0x2c/0x40
Dec 6 22:00:21 Aspire-ES1-572 kernel: [ 5640.636088] ---[ end trace b97d62f746d3a7f5 ]---
Dec 6 22:00:21 Aspire-ES1-572 NetworkManager[863]: <warn> [1512615621.3206] sup-iface[0x1f75b70,wlp2s0]: connection disconnected (reason -4)
Dec 6 22:00:21 Aspire-ES1-572 NetworkManager[863]: <info> [1512615621.3458] device (wlp2s0): supplicant interface state: completed -> disconnected
Dec 6 22:00:21 Aspire-ES1-572 NetworkManager[863]: <info> [1512615621.4267] device (wlp2s0): supplicant interface state: disconnected -> scanning
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.547937] wlp2s0: authenticate with xx:xx:xx:xx:xx:
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.551280] wlp2s0: send auth to xx:xx:xx:xx:xx: (try 1/3)
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.554348] wlp2s0: authenticated
Dec 6 22:00:23 Aspire-ES1-572 NetworkManager[863]: <info> [1512615623.2445] device (wlp2s0): supplicant interface state: scanning -> authenticating
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.562144] wlp2s0: associate with xx:xx:xx:xx:xx: (try 1/3)
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.565592] wlp2s0: RX AssocResp from xx:xx:xx:xx:xx: (capab=0x31 status=0 aid=10)
Dec 6 22:00:23 Aspire-ES1-572 NetworkManager[863]: <info> [1512615623.2487] device (wlp2s0): supplicant interface state: authenticating -> associating
Dec 6 22:00:23 Aspire-ES1-572 kernel: [ 5642.567117] wlp2s0: associated
Dec 6 22:00:23 Aspire-ES1-572 NetworkManager[863]: <info> [1512615623.2541] device (wlp2s0): supplicant interface state: associating -> 4-way handshake
Dec 6 22:00:23 Aspire-ES1-572 NetworkManager[863]: <info> [1512615623.2641] device (wlp2s0): supplicant interface state: 4-way handshake -> completed
Dec 6 22:12:48 Aspire-ES1-572 kernel: [ 6387.850848] perf: interrupt took too long (3242 > 3175), lowering kernel.perf_event_max_sample_rate to 61500
Dec 6 22:36:06 Aspire-ES1-572 kernel: [ 7785.787318] perf: interrupt took too long (4091 > 4052), lowering kernel.perf_event_max_sample_rate to 48750
Dec 6 23:12:21 Aspire-ES1-572 kernel: [ 9961.179303] perf: interrupt took too long (5242 > 5113), lowering kernel.perf_event_max_sample_rate to 38000
Dec 7 00:27:55 Aspire-ES1-572 kernel: [14494.674389] wlp2s0: deauthenticated from xx:xx:xx:xx:xx: (Reason: 6=CLASS2_FRAME_FROM_NONAUTH_STA)
Dec 7 00:27:57 Aspire-ES1-572 NetworkManager[863]: <info> [1512624477.6769] device (wlp2s0): supplicant interface state: completed -> group handshake
Dec 7 00:27:58 Aspire-ES1-572 NetworkManager[863]: <warn> [1512624478.1095] sup-iface[0x1f75b70,wlp2s0]: connection disconnected (reason -1)
Dec 7 00:27:58 Aspire-ES1-572 NetworkManager[863]: <info> [1512624478.1100] device (wlp2s0): supplicant interface state: group handshake -> disconnected
Dec 7 00:27:58 Aspire-ES1-572 NetworkManager[863]: <warn> [1512624478.1102] sup-iface[0x1f75b70,wlp2s0]: connection disconnected (reason 6)
Dec 7 00:27:58 Aspire-ES1-572 NetworkManager[863]: <info> [1512624478.1105] device (wlp2s0): supplicant interface state: disconnected -> scanning
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.137258] wlp2s0: authenticate with xx:xx:xx:xx:xx:
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.139453] wlp2s0: send auth to xx:xx:xx:xx:xx: (try 1/3)
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.144913] wlp2s0: authenticated
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.147615] wlp2s0: associate with xx:xx:xx:xx:xx: (try 1/3)
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.151119] wlp2s0: RX AssocResp from xx:xx:xx:xx:xx: (capab=0x31 status=0 aid=10)
Dec 7 00:27:58 Aspire-ES1-572 kernel: [14498.153132] wlp2s0: associated
Dec 7 00:27:59 Aspire-ES1-572 NetworkManager[863]: <info> [1512624479.2131] device (wlp2s0): supplicant interface state: scanning -> authenticating
Dec 7 00:27:59 Aspire-ES1-572 NetworkManager[863]: <info> [1512624479.2148] device (wlp2s0): supplicant interface state: authenticating -> associating
Dec 7 00:27:59 Aspire-ES1-572 NetworkManager[863]: <info> [1512624479.2150] device (wlp2s0): supplicant interface state: associating -> associated
Dec 7 00:27:59 Aspire-ES1-572 NetworkManager[863]: <info> [1512624479.2701] device (wlp2s0): supplicant interface state: associated -> 4-way handshake
Dec 7 00:27:59 Aspire-ES1-572 NetworkManager[863]: <info> [1512624479.2703] device (wlp2s0): supplicant interface state: 4-way handshake -> completed
Dec 7 01:26:24 Aspire-ES1-572 kernel: [18004.125761] perf: interrupt took too long (6801 > 6552), lowering kernel.perf_event_max_sample_rate to 29250
Dec 7 02:27:52 Aspire-ES1-572 kernel: [21691.186428] wlp2s0: deauthenticated from xx:xx:xx:xx:xx: (Reason: 2=PREV_AUTH_NOT_VALID)
Dec 7 02:27:55 Aspire-ES1-572 NetworkManager[863]: <info> [1512631674.5920] device (wlp2s0): supplicant interface state: completed -> group handshake
Dec 7 02:27:55 Aspire-ES1-572 NetworkManager[863]: <warn> [1512631675.2799] sup-iface[0x1f75b70,wlp2s0]: connection disconnected (reason -1)
Dec 7 02:27:55 Aspire-ES1-572 NetworkManager[863]: <info> [1512631675.2803] device (wlp2s0): supplicant interface state: group handshake -> scanning
Dec 7 02:27:55 Aspire-ES1-572 NetworkManager[863]: <warn> [1512631675.2805] sup-iface[0x1f75b70,wlp2s0]: connection disconnected (reason 2)
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.429993] wlp2s0: authenticate with xx:xx:xx:xx:xx:
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.432144] wlp2s0: send auth to xx:xx:xx:xx:xx: (try 1/3)
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.434524] wlp2s0: authenticated
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.449067] wlp2s0: associate with xx:xx:xx:xx:xx: (try 1/3)
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.452584] wlp2s0: RX AssocResp from xx:xx:xx:xx:xx: (capab=0x31 status=0 aid=10)
Dec 7 02:27:56 Aspire-ES1-572 kernel: [21695.454549] wlp2s0: associated
Dec 7 02:27:56 Aspire-ES1-572 NetworkManager[863]: <info> [1512631676.7889] device (wlp2s0): supplicant interface state: scanning -> disconnected
Dec 7 02:27:57 Aspire-ES1-572 NetworkManager[863]: <info> [1512631677.5446] device (wlp2s0): supplicant interface state: disconnected -> associating
Dec 7 02:27:57 Aspire-ES1-572 NetworkManager[863]: <info> [1512631677.5447] device (wlp2s0): supplicant interface state: associating -> 4-way handshake
Dec 7 02:27:57 Aspire-ES1-572 NetworkManager[863]: <info> [1512631677.6431] device (wlp2s0): supplicant interface state: 4-way handshake -> completed
Dec 7 03:00:07 Aspire-ES1-572 kernel: [23626.564738] CIFS VFS: Error connecting to socket. Aborting operation.
Dec 7 03:00:07 Aspire-ES1-572 kernel: [23626.565163] CIFS VFS: cifs_mount failed w/return code = -101
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289794] INFO: task Xorg:1207 blocked for more than 120 seconds.
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289812] Tainted: G W 4.10.0-40-generic #44~16.04.1-Ubuntu
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289819] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289827] Xorg D 0 1207 1201 0x00400004
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289837] Call Trace:
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289859] __schedule+0x232/0x700
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289874] ? kmem_cache_alloc_trace+0x152/0x1c0
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289882] schedule+0x36/0x80
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289891] schedule_preempt_disabled+0xe/0x10
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289900] __mutex_lock_slowpath+0x193/0x290
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.289911] mutex_lock+0x2f/0x40
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290030] i915_gem_set_tiling+0x10e/0x520 [i915]
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290083] drm_ioctl+0x21b/0x4d0 [drm]
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290094] ? swap_free+0x2c/0x40
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290216] ? i915_gem_object_create_stolen_for_preallocated+0x360/0x360 [i915]
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290231] ? handle_mm_fault+0x85b/0x1270
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290245] do_vfs_ioctl+0xa1/0x5f0
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290257] ? __do_page_fault+0x265/0x4e0
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290267] SyS_ioctl+0x79/0x90
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290280] entry_SYSCALL_64_fastpath+0x1e/0xad
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290286] RIP: 0033:0x7fb17d1aaf07
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290291] RSP: 002b:00007ffc72b5e558 EFLAGS: 00003246 ORIG_RAX: 0000000000000010
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290301] RAX: ffffffffffffffda RBX: 0000555615730588 RCX: 00007fb17d1aaf07
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290305] RDX: 00007ffc72b5e560 RSI: 00000000c0106461 RDI: 000000000000000b
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290310] RBP: 00007ffc72b5e5f0 R08: 0000555616c84020 R09: 0000000000000200
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290315] R10: 0000000000000002 R11: 0000000000003246 R12: 00000000c010645b
Dec 7 03:59:29 Aspire-ES1-572 kernel: [27188.290320] R13: 000000000000000b R14: 0000555615730588 R15: 0000555616c84020
Dec 7 04:23:01 Aspire-ES1-572 NetworkManager[863]: <warn> [1512638422.7710] sup-iface[0x1f75b70,wlp2s0]: could not get scan request result: Timeout was reached
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931304] INFO: task kworker/0:1:8069 blocked for more than 120 seconds.
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931318] Tainted: G W 4.10.0-40-generic #44~16.04.1-Ubuntu
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931323] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931328] kworker/0:1 D 0 8069 2 0x00000000
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931439] Workqueue: events __i915_gem_free_work [i915]
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931445] Call Trace:
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931460] __schedule+0x232/0x700
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931467] schedule+0x36/0x80
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931474] schedule_preempt_disabled+0xe/0x10
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931481] __mutex_lock_slowpath+0x193/0x290
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931491] mutex_lock+0x2f/0x40
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931569] __i915_gem_free_objects+0x2c/0x2f0 [i915]
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931633] __i915_gem_free_work+0x33/0x50 [i915]
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931642] process_one_work+0x16b/0x4a0
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931649] worker_thread+0x4b/0x500
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931658] kthread+0x109/0x140
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931664] ? process_one_work+0x4a0/0x4a0
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931673] ? kthread_create_on_node+0x60/0x60
Dec 7 04:51:50 Aspire-ES1-572 kernel: [30329.931682] ret_from_fork+0x2c/0x40
Dec 7 05:09:59 Aspire-ES1-572 kernel: [31386.756938] cron: page allocation stalls for 16968ms, order:0, mode:0x14201ca(GFP_HIGHUSER_MOVABLE|__GFP_COLD)
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756945] CPU: 1 PID: 879 Comm: cron Tainted: G W 4.10.0-40-generic #44~16.04.1-Ubuntu
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756946] Hardware name: Acer Aspire ES1-572/T-Rex_SK, BIOS V1.02 06/20/2016
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756947] Call Trace:
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756953] dump_stack+0x63/0x90
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756956] warn_alloc+0x13a/0x170
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756958] __alloc_pages_slowpath+0x89a/0xb30
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756961] ? alloc_pages_current+0x95/0x140
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756963] __alloc_pages_nodemask+0x21a/0x2a0
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756966] alloc_pages_current+0x95/0x140
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756968] __page_cache_alloc+0xab/0xc0
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756970] filemap_fault+0x4b7/0x760
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756972] ? page_add_file_rmap+0x108/0x140
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756974] ? filemap_map_pages+0x1c2/0x440
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756977] ext4_filemap_fault+0x36/0x50
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756980] __do_fault+0x21/0xe0
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756982] handle_mm_fault+0xcb2/0x1270
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756985] __do_page_fault+0x240/0x4e0
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756987] do_page_fault+0x22/0x30
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756990] page_fault+0x28/0x30
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756992] RIP: 0033:0x403220
Dec 7 05:10:08 Aspire-ES1-572 kernel: [31386.756993] RSP: 002b:00007ffdd87acde8 EFLAGS: 00010246
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756995] RAX: 0000000000000000 RBX: 000000000000003a RCX: 00007f5e2411d2f0
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756996] RDX: 0000000000000008 RSI: 00007ffdd87acdc0 RDI: 0000000000000000
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756996] RBP: 0000000000000000 R08: 0000000000000010 R09: 0000000000000001
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756997] R10: 0000000000000000 R11: 0000000000000246 R12: 0000000000403070
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756998] R13: 00007ffdd87acf10 R14: 0000000000000000 R15: 0000000000000000
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.756999] Mem-Info:
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] active_anon:656589 inactive_anon:131420 isolated_anon:1248
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] active_file:337 inactive_file:557 isolated_file:0
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] unevictable:0 dirty:0 writeback:106267 unstable:0
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] slab_reclaimable:8251 slab_unreclaimable:50413
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] mapped:3556 shmem:5310 pagetables:8379 bounce:0
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757003] free:22317 free_pcp:0 free_cma:0
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757006] Node 0 active_anon:2626356kB inactive_anon:525680kB active_file:1348kB inactive_file:2228kB unevictable:0kB isolated(anon):4992kB isolated(file):0kB mapped:14224kB dirty:0kB writeback:425068kB shmem:21240kB shmem_thp: 0kB shmem_pmdmapped: 0kB anon_thp: 79872kB writeback_tmp:0kB unstable:0kB pages_scanned:448 all_unreclaimable? no
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757007] Node 0 DMA free:15332kB min:272kB low:340kB high:408kB active_anon:292kB inactive_anon:48kB active_file:0kB inactive_file:0kB unevictable:0kB writepending:48kB present:15888kB managed:15800kB mlocked:0kB slab_reclaimable:0kB slab_unreclaimable:88kB kernel_stack:0kB pagetables:4kB bounce:0kB free_pcp:0kB local_pcp:0kB free_cma:0kB
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757011] lowmem_reserve[]: 0 2077 3768 3768 3768
Dec 7 05:10:09 Aspire-ES1-572 kernel: [31386.757013] Node 0 DMA32 free:43836kB min:37108kB low:46384kB high:55660kB active_anon:1623260kB inactive_anon:249968kB active_file:496kB inactive_file:1080kB unevictable:0kB writepending:209404kB present:2237840kB managed:2171780kB mlocked:0kB slab_reclaimable:3520kB slab_unreclaimable:91624kB kernel_stack:592kB pagetables:4512kB bounce:0kB free_pcp:0kB local_pcp:0kB free_cma:0kB

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Fri Dec 08, 2017 12:41 am

System: Host: Aspire-ES1-572 Kernel: 4.10.0-42-generic x86_64 (64 bit) Console: tty 1
Distro: Linux Mint 18.2 Sonya
Machine: Mobo: Acer model: T-Rex_SK v: V1.02 Bios: Insyde v: V1.02 date: 06/20/2016
CPU: Dual core Intel Core i3-6100U (-HT-MCP-) speed/max: 602/2300 MHz
Graphics: Card: Intel Sky Lake Integrated Graphics
Display Server: X.org 1.18.4 drivers: (unloaded: fbdev,vesa)
tty size: 168x38 Advanced Data: N/A out of X
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
Card-2: Intel Wireless 3165 driver: iwlwifi
Drives: HDD Total Size: 1000.2GB (1.8% used) ID-1: model: TOSHIBA_MQ01ABD1
Info: Processes: 224 Uptime: 13 min Memory: 1326.0/3830.5MB Init: systemd runlevel: 5
Client: Shell (bash) inxi: 2.2.35

michael louwe
Level 6
Level 6
Posts: 1486
Joined: Sun Sep 11, 2016 11:18 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby michael louwe » Fri Dec 08, 2017 3:54 am

@ jronpaul, .......

jronpaul wrote:...


Try the solution at ... https://ubuntuforums.org/showthread.php ... c639f4dbec

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Fri Dec 08, 2017 3:37 pm

ok..
ill try changing the screen saver to use the pictures DIR and see if that helps.

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Mon Dec 11, 2017 2:18 pm

so far its been fine on the "pictures" screen saver.

stanley82
Level 2
Level 2
Posts: 76
Joined: Sat Jan 28, 2012 11:01 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby stanley82 » Mon Dec 11, 2017 4:32 pm

I've had that a couple of times. I'm not 100% sure that was it but I closed one of the tabs on the bottom of the screen or was it a Firefox tab? You can try a "ctl alt F2" and log into the terminal (user name passwd" then "sudo shutdown -r now" to reboot unless it is really dead. I think my machine was stuck with the network hung. Regards Ian.

jronpaul
Level 1
Level 1
Posts: 21
Joined: Wed Sep 19, 2012 8:11 pm

Re: 18.2 sonya acer ES 15 non responsive

Postby jronpaul » Wed Dec 13, 2017 11:45 am

yes.. when this happened it was dead in the water..
nothing would respond.. the screen was just stuck on whatever screensaver it was on at the time.
since i changed it to use the Pictures DIR its been fine..


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