Linux Mint Forums

Posted: **Fri Dec 15, 2017 8:38 am**

Hi,

I am facing freeze issue on Lenovo V310 laptop , I am using Linux Mint 18.3 cinnamon.

When it freeze then nothing work and I need to power off the laptop and on it again.

Please help me to fix this.

Code: Select all

lv310 ~ # inxi -Fxz
System:    Host: lv310 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: LENOVO product: 80T2 v: Lenovo V310-14IKB
           Mobo: LENOVO model: N/A v: SDK0J40697 WIN Bios: LENOVO v: 2WCN25WW date: 03/15/2017
CPU:       Dual core Intel Core i3-7100U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9600
           clock speeds: max: 2400 MHz 1: 499 MHz 2: 499 MHz 3: 499 MHz 4: 499 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           tty size: 168x45 Advanced Data: N/A for root
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.10.0-38-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-2: Intel Intel Dual Band Wireless-AC 3165 Plus Bluetooth driver: iwlwifi bus-ID: 03:00.0
           IF: wlp3s0 state: up mac: <filter>
Drives:    HDD Total Size: 500.1GB (3.8% used) ID-1: /dev/sda model: ST500LM021 size: 500.1GB temp: 32C
Partition: ID-1: / size: 100G used: 11G (11%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 8.47GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 36.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 210 Uptime: 8 min Memory: 1251.8/7872.4MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
lv310 ~ # ubuntu-drivers devices
== cpu-microcode.py ==
driver   : intel-microcode - distro non-free

Posted: **Fri Dec 15, 2017 10:13 am**

https://arstechnica.com/information-tec ... g-enabled/

Posted: **Sat Dec 16, 2017 4:40 am**

Thanks ClixTrix.

I have disabled hyperthreading , I will update the status.

Posted: **Sat Dec 16, 2017 7:47 am**

Hi ClixTrix,

Issue is coming even after disabling the hyperthreading.
there is no option to disable it in BIOS so i have disabled using below program.

https://github.com/Gonzih/linux-disable-hyperthreading

please suggest

Posted: **Tue Sep 25, 2018 7:29 am**

Dear friends,

This should solve freezing problems according to your thread:
https://github.com/Gonzih/linux-disable-hyperthreading

I am novice, so can anybody help me how to apply this action "disable hyperthreading" within displayed link?

Or is there anything else to prevent V310-15IKB from freezing issues?

Kind regards

Posted: **Fri Sep 28, 2018 10:40 am**

I have heard Intel updated drivers for Kabu lake processors with GNU (both OS windows and linux...). I have read that update is included in Debian editions. So is it case with LDME3 Mint Cinnamon desktop? Tnx please answer

Posted: **Wed Oct 03, 2018 7:26 pm**

I updated my new V310-15IKB (Kaby lake) with intel microcode drivers for i5-7200U, mint 19 v2 cinnamon 64bit. However, it freeze again when it usage lasts longer than 1 or 2 hours... Maybe Intel integrated graphic unit (GNU) and i5 processor overheat...
What can be solution? Laptop cooling? Changing Linux version? Or anything else? Tnx

Posted: **Mon Oct 15, 2018 3:17 pm**

Now I am testing LDME3 (Cindy) with Cinnamon desktop, it is ok

I hope someone else also has experience with LDME3 in avoding freezing issues... Please write friends

Posted: **Mon Oct 15, 2018 3:40 pm**

arun123ks wrote:.

.
I think the 7th-gen Intel Kabylake processor requires Linux kernel 4.13 or higher for full support.

Can you upgrade the kernel via Update Manager (>View >Linux kernels).? LM 19 comes with kernel 4.15 LTS.(4.13 is not LTS)

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