Linux Mint 18.3 getting freeze on Lenovo V310

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arun123ks
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Linux Mint 18.3 getting freeze on Lenovo V310

Post by arun123ks » Fri Dec 15, 2017 8:38 am

Hi,

I am facing freeze issue on Lenovo V310 laptop , I am using Linux Mint 18.3 cinnamon.

When it freeze then nothing work and I need to power off the laptop and on it again.

Please help me to fix this.

Code: Select all

lv310 ~ # inxi -Fxz
System:    Host: lv310 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: LENOVO product: 80T2 v: Lenovo V310-14IKB
           Mobo: LENOVO model: N/A v: SDK0J40697 WIN Bios: LENOVO v: 2WCN25WW date: 03/15/2017
CPU:       Dual core Intel Core i3-7100U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9600
           clock speeds: max: 2400 MHz 1: 499 MHz 2: 499 MHz 3: 499 MHz 4: 499 MHz
Graphics:  Card: Intel Device 5916 bus-ID: 00:02.0
           Display Server: X.org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           tty size: 168x45 Advanced Data: N/A for root
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.10.0-38-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-2: Intel Intel Dual Band Wireless-AC 3165 Plus Bluetooth driver: iwlwifi bus-ID: 03:00.0
           IF: wlp3s0 state: up mac: <filter>
Drives:    HDD Total Size: 500.1GB (3.8% used) ID-1: /dev/sda model: ST500LM021 size: 500.1GB temp: 32C
Partition: ID-1: / size: 100G used: 11G (11%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 8.47GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 36.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 210 Uptime: 8 min Memory: 1251.8/7872.4MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
lv310 ~ # ubuntu-drivers devices
== cpu-microcode.py ==
driver   : intel-microcode - distro non-free
Last edited by Moem on Fri Dec 15, 2017 8:48 am, edited 1 time in total.
Reason: Adding [code] tags. They retain some formatting that makes your output easier to read.

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ClixTrix
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Re: Linux Mint 18.3 getting freeze on Lenovo V310

Post by ClixTrix » Fri Dec 15, 2017 10:13 am

Linux Mint 18.3 x64 Cinnamon Kernel 4.14.34 Mainline (Ukuu)
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / XFX HD5450-1GB
NVMe-SSD Samsung EVO 960 250GB / HDD WD1600BEKT 160GB / SSD Toshiba OCZ VX500 512GB

arun123ks
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Re: Linux Mint 18.3 getting freeze on Lenovo V310

Post by arun123ks » Sat Dec 16, 2017 4:40 am

Thanks ClixTrix.

I have disabled hyperthreading , I will update the status.

arun123ks
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Re: Linux Mint 18.3 getting freeze on Lenovo V310

Post by arun123ks » Sat Dec 16, 2017 7:47 am

Hi ClixTrix,

Issue is coming even after disabling the hyperthreading.
there is no option to disable it in BIOS so i have disabled using below program.

https://github.com/Gonzih/linux-disable-hyperthreading

please suggest

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