SOLVED: Downloading photos from camera

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
Mint Tower
Level 1
Level 1
Posts: 12
Joined: Tue Nov 28, 2017 9:46 pm

SOLVED: Downloading photos from camera

Post by Mint Tower » Fri Dec 22, 2017 9:19 pm

On my prior Debian 8.6 Cinnamon or MS OS when I plugged in my old FinePix camera via a mini USB to USB cable the camera was detected and easy options existed to download my photos. Now on Mint 18.2 I don't get any indication it even detects the camera. I just downloaded the photo on an old MS OS and all worked fine, so I know the camera does. Please provide any recommendations for resolving this issue.
Last edited by Mint Tower on Sun Feb 04, 2018 5:18 pm, edited 2 times in total.

User avatar
Pierre
Level 16
Level 16
Posts: 6566
Joined: Fri Sep 05, 2008 5:33 am
Location: Perth, AU.

Re: Downing photos from camera

Post by Pierre » Fri Dec 22, 2017 10:28 pm

does LM18.2 actually see the SD card that is in the Camera?.
- that's all that is really needed, as you can then use various programs,
to copy & collate the various photos.
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.

User avatar
Flemur
Level 15
Level 15
Posts: 5512
Joined: Mon Aug 20, 2012 9:41 pm
Location: Potemkin Village

Re: Downing photos from camera

Post by Flemur » Fri Dec 22, 2017 10:44 pm

Mint Tower wrote:Now on Mint 18.2 I don't get any indication it even detects the camera.
Have you tried looking in "Places" or "Devices" with a file browser? Or are you expecting a pop-up alert, etc?
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

Mint Tower
Level 1
Level 1
Posts: 12
Joined: Tue Nov 28, 2017 9:46 pm

Re: Downloading photos from camera

Post by Mint Tower » Sat Dec 23, 2017 11:22 pm

Thanks for your responses Flemur and Pierre. LM 18.2 doesn't detect the SD card or camera. I was expecting a file browser option to open the camera folder so I could copy the photos from the camera to the PC. I checked places but didn't see anything and didn't locate devices, when I searched for devices, the Driver Manager came up.

User avatar
Flemur
Level 15
Level 15
Posts: 5512
Joined: Mon Aug 20, 2012 9:41 pm
Location: Potemkin Village

Re: Downloading photos from camera

Post by Flemur » Sun Dec 24, 2017 1:31 pm

"Devices" and "Places" are poorly defined terms - see pic:
devices_places.jpg
thunar / xfce
devices_places.jpg (20.87 KiB) Viewed 377 times
What thunar (above) calls "Devices", "pcmanfm" lists as a sub-set of "Places".

Anyway, in thunar my camera showed up under "Devices" (the things shown in the picture are: two partitions on a USB drive, and a HD partition with no entry in /etc/fstab), but I never got any notification that a camera was attached - no popup of anything like that - and had to start thunar to see it there.
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

Mint Tower
Level 1
Level 1
Posts: 12
Joined: Tue Nov 28, 2017 9:46 pm

Re: Downloading photos from camera

Post by Mint Tower » Fri Jan 05, 2018 9:09 pm

My camera didn't show up in the Devices section of the file manager and no Places section is displayed. I was able to download the photos on another PC with MS OS, so I know all is well with the camera. i do however get an audio beep that indicates that the PC detects another device connected to it, but fails to display it. Any other ideas how to resolve this issue please. Flemur I like your backgroud picture, a serious Dracula bite.

Mint Tower
Level 1
Level 1
Posts: 12
Joined: Tue Nov 28, 2017 9:46 pm

Re: Downloading photos from camera

Post by Mint Tower » Fri Jan 26, 2018 11:09 pm

Are other users regularly see their cameras displayed in the File Manager under Places as detailed below by Flemur? Seems like this camera function should work easily like my old Debrian OS and MS OSs.

jglen490
Level 3
Level 3
Posts: 168
Joined: Sat Jul 15, 2017 9:57 pm

Re: Downloading photos from camera

Post by jglen490 » Sat Jan 27, 2018 12:27 am

There are several things going on here. The first is the ability to detect an attached device, the second is to understand what the device is, the third is to know that there is some memory or data storage on that device, and the fourth to understand how to announce and display the information. All these factors vary between distros, for one, and the presence of software that may be used to deal with the factors.

I've had some cameras, especially, that didn't show up at all when plugged in, yet when the memory card was pulled and attached with a multi card reader, the memory card immediately showed up and a photo management software could be used. Then magically some months later for that same camera, everything just suddenly works. With cameras, especially, some very smart person needs to figure out what makes that device tick because the camera maker doesn't want to give up their hardware secrets. So the old guessing game/reverse engineering effort comes into play.

So I always keep a multi card reader handy just so i can pull a resident SD card or whatever and use the reader to talk to the computer - that always works.
I feel more like I do than I did when I got here.
Toshiba A135-S2386, Intel T2080, ATI Radeon® Xpress 200M Chipset, 2GB RAM, 500GB

User avatar
smurphos
Level 5
Level 5
Posts: 669
Joined: Fri Sep 05, 2014 12:18 am
Location: Britisher...

Re: Downloading photos from camera

Post by smurphos » Sat Jan 27, 2018 1:01 am

Mint Tower wrote:Are other users regularly see their cameras displayed in the File Manager under Places as detailed below by Flemur? Seems like this camera function should work easily like my old Debrian OS and MS OSs.
Hi,

What Desktop Environment are you using?

Please try plugging in the camera and then type the following command into the terminal dmesg -S | grep usb
This will search the logs for messages relating to usb devices.

Copy the output and post in code tags. It should give some pointers on what is happening.

User avatar
Flemur
Level 15
Level 15
Posts: 5512
Joined: Mon Aug 20, 2012 9:41 pm
Location: Potemkin Village

Re: Downloading photos from camera

Post by Flemur » Sat Jan 27, 2018 11:41 am

I've used these commands when I couldn't get a camera to show up (in Arch, IIRC):

Code: Select all

gphoto2 --list-files

gphoto2 --get-all-files 

gphoto2 --delete-all-files
With NO camera connected I get:

Code: Select all

$ gphoto2 --list-files
                                                                               
*** Error ***              
Could not detect any camera
*** Error (-105: 'Unknown model') ***       
You might need to install "gphoto2".
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

User avatar
WiltshireJon
Level 1
Level 1
Posts: 44
Joined: Wed Nov 15, 2017 1:14 pm

Re: Downloading photos from camera

Post by WiltshireJon » Sat Jan 27, 2018 11:57 am

For some strange reason, my Mint (18.3 Cinnamon) won't connect to my Nikon J5 unless the J5 is switched on and in view photos (playback) mode *before* plugging in the USB cable (at both ends). On the other hand, I can plug in my D5300 and then turn it on, and Mint finds it immediately (this doesn't work for the J5). I've no idea what's going on but now I know the rules it's not a problem!

[edit to include playback mode]

Mint Tower
Level 1
Level 1
Posts: 12
Joined: Tue Nov 28, 2017 9:46 pm

Re: Downloading photos from camera

Post by Mint Tower » Sun Feb 04, 2018 5:15 pm

Thank you all for your responses. There may well be different ways to resolve this issue depending on the device (camera) you are connecting to. Yeah ... Finally! Using the xD card slot on my ancient HP C6180 resulted in a pop up window in MInt 18.2 stating that I have just inserted a medium with digital photos, chose an application to launch. I chose Import with Pics. Problem resolved, some times the resolution is an easy one that is overlooked, I'm kind of embarrassed I didn't think of this.

Post Reply

Return to “Hardware Support”