Wireless keyboard Lenovo doesn't work properly

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Gacifers
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Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

Hi there! This is my first post on this forum. So hi everyone! I recently installed Linux mint 18.3 (and I'm new to Linux, this is my first Linux OS I'll be using). System works great, runs smoothly. Except I can't get Lenovo wireless keyboard to work properly. Volume keys and windows key are recognized, but everything else doesn't seem to work. I updated all drivers through Driver Manager. It seems like the driver isn't working properly. Will be glad to get some assistance. Cheers!
Last edited by Gacifers on Sat Dec 23, 2017 11:52 am, edited 1 time in total.
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JerryF
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Re: Wireless keyboard Lenovo doesn't work properly

Post by JerryF »

Welcome to Mint and the forums!

I wish I could assist but don't have the knowledge on where to start. Someone else will be along, I'm sure.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by ClixTrix »

Not sure which Lenovo keyboard you have, but I do see a posted problem at Lenovo. Does this match what you're experiencing?

https://forums.lenovo.com/t5/Linux-Disc ... -p/3726486
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Re: Wireless keyboard Lenovo doesn't work properly

Post by wallyUSA »

Not sure how much I can help but you should probably give more info:

Which desktop version (Cinnamon or something else)?

Has the keyboard been tested on another computer (or another OS)?

I use a wireless keyboard & mouse combo (Logitech) with no issues (worked out of the box).

Are you using dual-boot or VM?
Ulyana 20 Cinnamon 4.6.7 Kernel 5.4.0-48 (64 bit). {Dell XPS 13}
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Re: Wireless keyboard Lenovo doesn't work properly

Post by JerryF »

The result of this command will help others help you. Run the program Terminal, then copy and paste the results.

Code: Select all

inxi -Fxz
Then do the same for this command:

Code: Select all

rfkill list
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

ClixTrix wrote:Not sure which Lenovo keyboard you have, but I do see a posted problem at Lenovo. Does this match what you're experiencing?

https://forums.lenovo.com/t5/Linux-Disc ... -p/3726486
Yes I have Professional Wireless Keyboard by Lenovo. I don't know where to start. I would start with Driver Manager but can't see my devices. Window (see in attachment) appears and shows a problem with AMD driver and no matter what I choose and restart - same happens. Can't get any further.
Screenshot from 2017-12-23 18-06-37.png
Last edited by Gacifers on Sat Dec 23, 2017 12:25 pm, edited 1 time in total.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

wallyUSA wrote:Not sure how much I can help but you should probably give more info:

Which desktop version (Cinnamon or something else)?

Has the keyboard been tested on another computer (or another OS)?

I use a wireless keyboard & mouse combo (Logitech) with no issues (worked out of the box).

Are you using dual-boot or VM?
1) Linux mint 18.3 Cinnamon
2) Yes, keyboard worked fine on my PC on Windows 7, right out of the box
3) Dual-boot
Last edited by Gacifers on Sat Dec 23, 2017 1:14 pm, edited 1 time in total.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

JerryF wrote:The result of this command will help others help you. Run the program Terminal, then copy and paste the results.

Code: Select all

inxi -Fxz
Then do the same for this command:

Code: Select all

rfkill list

System: Host: GA-880GM-D2H Kernel: 4.10.0-42-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: Mobo: Gigabyte model: GA-880GM-D2H v: x.x
Bios: Award v: F6 date: 08/31/2010
CPU: Dual core AMD Athlon II X2 260 (-MCP-) cache: 2048 KB
flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 12856
clock speeds: max: 3200 MHz 1: 1900 MHz 2: 1900 MHz
Graphics: Card: Advanced Micro Devices [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
bus-ID: 01:00.0
Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
Resolution: 1366x768@59.79hz
GLX Renderer: Gallium 0.4 on AMD CAPE VERDE (DRM 2.49.0 / 4.10.0-42-generic, LLVM 4.0.0)
GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio: Card-1 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
driver: snd_hda_intel bus-ID: 00:14.2
Card-2 Advanced Micro Devices [AMD/ATI] Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
driver: snd_hda_intel bus-ID: 01:00.1
Sound: Advanced Linux Sound Architecture v: k4.10.0-42-generic
Network: Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: de00 bus-ID: 02:00.0
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 795.7GB (11.6% used)
ID-1: /dev/sda model: TOSHIBA_MQ01ACF0 size: 500.1GB
ID-2: /dev/sdb model: KINGSTON_SUV400S size: 120.0GB
ID-3: /dev/sdc model: SAMSUNG_SP1654N size: 160.0GB
ID-4: USB /dev/sdd model: DT_101_G2 size: 15.5GB
Partition: ID-1: / size: 110G used: 6.8G (7%) fs: ext4 dev: /dev/sdb1
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 31.1C mobo: N/A gpu: 38.0
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 204 Uptime: 2:57 Memory: 2447.9/3947.5MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35
-----------------------------------------------------------------------------------------------------------------------
and
nothing when I type "rfkill list"
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Re: Wireless keyboard Lenovo doesn't work properly

Post by JerryF »

Gacifers wrote:
Yes I have Professional Wireless Keyboard by Lenovo. I don't know where to start. I would start with Driver Manager, but can't see my devices. Window (see in attachment) appears and shows a problem with AMD driver and no matter what I choose same happens. Can't get any further.
Just a tip: most drivers come with what is called the kernel. Usually, there is no need to "install" drivers, so that's why you're not seeing a keyboard driver in Driver Manager.

What you're seeing now in Driver Manager is only for the CPU.
Last edited by JerryF on Sat Dec 23, 2017 12:42 pm, edited 1 time in total.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

JerryF wrote:
Gacifers wrote:
Yes I have Professional Wireless Keyboard by Lenovo. I don't know where to start. I would start with Driver Manager, but can't see my devices. Window (see in attachment) appears and shows a problem with AMD driver and no matter what I choose same happens. Can't get any further.
Just a tip: most drivers come with what is called the kernel. Usually, there is no need to "install" drivers, so that's why you're not seeing a keyboard driver in Driver Manager.

What you're seeing now in Driver Manager is onlu for the CPU.
Ok. Got it :) Thanks.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by JerryF »

According to the output from inxi -Fxz, Mint is not recognizing the internal wireless (I assume the keyboard connects with Bluetooth?). It's only showing your Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by ClixTrix »

That keyboard was reported at Ubuntu (the basis Distro for Mint) as a problem:

https://askubuntu.com/questions/897729/ ... -in-ubuntu

As far as I've checked, Lenovo hasn't supplied a Keyboard Driver for Linux, only Windows. I would recommend another keyboard until (or if) a fix is available. I do see some folks trying code/testing at GitHub (off that post at Lenovo).
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

ClixTrix wrote:That keyboard was reported at Ubuntu (the basis Distro for Mint) as a problem:

https://askubuntu.com/questions/897729/ ... -in-ubuntu

As far as I've checked, Lenovo hasn't supplied a Keyboard Driver for Linux, only Windows. I would recommend another keyboard until (or if) a fix is available. I do see some folks trying code/testing at GitHub (off that post at Lenovo).
Thanks. How could I test this code on my PC?
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Re: Wireless keyboard Lenovo doesn't work properly

Post by ClixTrix »

The post at GitHub isn't specific to your keyboard, but does show effort on the problem:

https://github.com/y-trudeau/linux_leno ... aslim_plus

The folks posting there give directions on install and there is discussion on Ubuntu (which is relevant to Mint).

I also see some discussion on problem at stackexchange with your keyboard mentioned (bottom) with possible workaround:

https://unix.stackexchange.com/question ... 873#377873
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

I will switch back to Windows. And I am all pissed off installing Windows 7. W)t)f did I even think to even try Linux.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by JerryF »

Gacifers wrote:I will switch back to Windows. And I am all pissed off installing Windows 7. W)t)f did I even think to even try Linux.
Sorry to hear that you're giving up. The usual gurus may not be around to help because of the holidays.

Linux has done well for me and a lot of others. I was a die-hard Windows guy all the way back to Windows 95.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by ClixTrix »

Just as a follow-up, it was entered at kernel.org bugzilla and requested to be submitted as USB.

https://bugzilla.kernel.org/show_bug.cgi?id=197787

Since it's very recent, it does take time for it to get fixed and included in kernel support, especially with no vendor driver support.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by DAMIEN1307 »

hi gacifers...i presently possess 6 lenovo computer systems with the keyboard and mouse setup you refer to...this is NOT a linux problem...the blame for the driver problem is solely on chinese owned company LENOVO (previously owned by IBM) and NOT a linux problem...please vent to lenovo for the compatibility issue as they are the ones responsible...in the meanwhile, the most inexpensive wireless keyboard and mouse combo from walmart (about 20 to 22 bucks) from logitec works just fine with all linux versions i can throw at it...DAMIEN
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Re: Wireless keyboard Lenovo doesn't work properly

Post by majpooper »

The OP is probably gone - too bad.

This is another example of why it is important to try a live bootable DVD/USB of the OS before the install to ensure all hardware is supported. And yes I use a wireless Logitech keyboard and it is fabulous.

I have said this before but I think the Mint site should explain that the older LTS version is more stable with more of the bugs worked out. And as well strongly encourage noobs not only to read the Install Guide (which, admittedly, I have not read or looked at in years) but to test the OS with a bootable DVD or USB before installing on their HD.

Had the OP, in this case done that, the frustration level would have been significantly mitigated.
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Re: Wireless keyboard Lenovo doesn't work properly

Post by Gacifers »

Well I am still struggling to even reinstall Windows 7. Created bootable USB on Linux from Windows iso several times and tried to boot from USB - no success. All the file formats and partitions and everything is so different in Linux.
IF I could get keyboard to work, that would be all for me to stay on Linux Mint I guess. I don't need Photoshop, Excel etc at the moment. I'm not a programmer. Just want some simple things... Could somebody explain where to put a code or what should I do to setup this keyboard for Linux?
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