Most speakers not being detected

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Most speakers not being detected

Post by alborzka » Mon Jan 08, 2018 3:39 pm

My laptop has a subwoofer speaker and front speakers, but only the subwoofer is being detected. No audio comes from the front speakers, and I know they work because they work fine in Windows. This is a Linux problem, and I've had to deal with this for over a year now.

Here is alsamixer:
Screenshot from 2018-01-08 14-35-35.png
Here is the result of inxi -Fxxx:

Code: Select all

inxi -Fxxx
System:    Host: alborz-G750JW Kernel: 4.4.0-101-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9) dm: mdm
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: ASUSTeK (portable) product: G750JW v: 1.0
           Mobo: ASUSTeK model: G750JW v: 1.0
           Bios: American Megatrends v: G750JW.210 date: 12/11/2013
CPU:       Quad core Intel Core i7-4700HQ (-HT-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19157
           clock speeds: min/max: 800/3400 MHz 1: 2513 MHz 2: 2380 MHz
           3: 2400 MHz 4: 2860 MHz 5: 2474 MHz 6: 2467 MHz 7: 2400 MHz
           8: 2430 MHz
Graphics:  Card: NVIDIA GK106M [GeForce GTX 765M]
           bus-ID: 01:00.0 chip-ID: 10de:11e2
           Display Server: X.Org 1.18.4 driver: nvidia
           Resolution: 1600x900@60.06hz
           GLX Renderer: GeForce GTX 765M/PCIe/SSE2
           GLX Version: 4.5.0 NVIDIA 384.98 Direct Rendering: Yes
Audio:     Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:8c20
           Card-2 NVIDIA GK106 HDMI Audio Controller
           driver: snd_hda_intel bus-ID: 01:00.1 chip-ID: 10de:0e0b
           Sound: Advanced Linux Sound Architecture v: k4.4.0-101-generic
Network:   Card-1: Broadcom BCM4352 802.11ac Wireless Network Adapter
           driver: wl bus-ID: 03:00.0 chip-ID: 14e4:43b1
           IF: wlp3s0 state: up mac: 6c:71:d9:36:60:b4
           Card-2: Qualcomm Atheros QCA8171 Gigabit Ethernet
           driver: alx port: d000 bus-ID: 04:00.0 chip-ID: 1969:10a1
           IF: enp4s0 state: down mac: f0:79:59:33:e2:64
Drives:    HDD Total Size: 4512.9GB (30.5% used)
           ID-1: /dev/sda model: ST1000LM024_HN size: 1000.2GB serial: S2Y4J9FD404111
           ID-2: /dev/sdb model: ST1000LM024_HN size: 1000.2GB serial: S2Y4J9FD404103
           ID-3: /dev/sdc model: Samsung_SSD_850 size: 512.1GB serial: S1SXNSAFA14082N
           ID-4: USB /dev/sdd model: Expansion_Desk size: 2000.4GB serial: NA4M75R3-0:0
Partition: ID-1: / size: 140G used: 109G (82%) fs: ext4 dev: /dev/sdc6
           ID-2: swap-1 size: 94.53GB used: 2.31GB (2%) fs: swap dev: /dev/sdc8
RAID:      System: supported: linear multipath raid0 raid1 raid6 raid5 raid4 raid10
           Device-1: /dev/md127 - inactive components: online: none spare: sdb[0]
           Unused Devices: none
Sensors:   System Temperatures: cpu: 52.0C mobo: N/A gpu: 0.0:44C
           Fan Speeds (in rpm): cpu: 2300
Info:      Processes: 289 Uptime: 7 days Memory: 4000.0/15996.8MB
           Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481 running in gnome-terminal-) inxi: 2.2.35

User avatar
greerd
Level 5
Level 5
Posts: 985
Joined: Sat Jul 31, 2010 10:58 am
Location: Nova Scotia, Canada

Re: Most speakers not being detected

Post by greerd » Mon Jan 08, 2018 7:48 pm

Could you post the output of

Code: Select all

pacmd list-sinks
while playing some audio.

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Mon Jan 08, 2018 7:52 pm

greerd wrote:Could you post the output of

Code: Select all

pacmd list-sinks
while playing some audio.
Here you go:

Code: Select all

pacmd list-sinks
1 sink(s) available.
  * index: 44
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9959
	volume: front-left: 52432 /  80% / -5.81 dB,   front-right: 52432 /  80% / -5.81 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 168.97 ms
	max request: 32 KiB
	max rewind: 64 KiB
	monitor source: 51
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 6
	linked by: 6
	configured latency: 186.00 ms; range is 186.00 .. 371.52 ms
	card: 1 <alsa_card.pci-0000_00_1b.0>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC3229 Analog"
		alsa.id = "ALC3229 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xed610000 irq 29"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "8c20"
		device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		alsa.mixer_name = "Realtek ALC3229"
		alsa.components = "HDA:10ec0282,1043119d,00100003"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>

User avatar
greerd
Level 5
Level 5
Posts: 985
Joined: Sat Jul 31, 2010 10:58 am
Location: Nova Scotia, Canada

Re: Most speakers not being detected

Post by greerd » Mon Jan 08, 2018 8:02 pm

That look good as far as I can tell, I've read on here that sometimes the speakers/headphone get mixed up, do you have a set of headphones to plugin and check?

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Mon Jan 08, 2018 8:44 pm

greerd wrote:That look good as far as I can tell, I've read on here that sometimes the speakers/headphone get mixed up, do you have a set of headphones to plugin and check?
The headphones work fine, I've never had sound come out of the speakers with headphones plugged in.

User avatar
greerd
Level 5
Level 5
Posts: 985
Joined: Sat Jul 31, 2010 10:58 am
Location: Nova Scotia, Canada

Re: Most speakers not being detected

Post by greerd » Mon Jan 08, 2018 8:47 pm

What does the last line (active port) of pacmd list-sinks show when running audio to your headphones?

User avatar
greerd
Level 5
Level 5
Posts: 985
Joined: Sat Jul 31, 2010 10:58 am
Location: Nova Scotia, Canada

Re: Most speakers not being detected

Post by greerd » Mon Jan 08, 2018 9:13 pm

Also, in alsamixer you can try the sound with loopback mixer disabled (left/right to cursor over to it and up/down to toggle enable)

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Wed Jan 10, 2018 1:08 pm

greerd wrote:What does the last line (active port) of pacmd list-sinks show when running audio to your headphones?
Not sure if this is relevant but I've noticed whenever I plug in my headphones the speakers go silent but no audio goes to the headphones, so I have to open PulseAudio Volume Control and go to Output Device then change "Port| to headphones. Guessing that's a feature and not a bug?

Anyway, when I do that here's the output:

Code: Select all

pacmd list-sinks
1 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9959
	volume: front-left: 25424 /  39% / -24.67 dB,   front-right: 25424 /  39% / -24.67 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 25.58 ms
	max request: 4 KiB
	max rewind: 64 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 2
	linked by: 5
	configured latency: 26.00 ms; range is 26.00 .. 371.52 ms
	card: 1 <alsa_card.pci-0000_00_1b.0>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC3229 Analog"
		alsa.id = "ALC3229 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xed610000 irq 29"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1b.0"
		sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "8c20"
		device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		alsa.mixer_name = "Realtek ALC3229"
		alsa.components = "HDA:10ec0282,1043119d,00100003"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-headphones>

User avatar
greerd
Level 5
Level 5
Posts: 985
Joined: Sat Jul 31, 2010 10:58 am
Location: Nova Scotia, Canada

Re: Most speakers not being detected

Post by greerd » Wed Jan 10, 2018 2:01 pm

That looks good to me, it switched to the headphones output.
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-headphones>
Not sure what else you can try, here's a couple of links, How to disable loopback and unmute everything.

Hopefully someone else will jump in?

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Fri Jan 19, 2018 2:06 pm

bump

User avatar
phd21
Level 17
Level 17
Posts: 7242
Joined: Thu Jan 09, 2014 9:42 pm
Location: Florida

Re: Most speakers not being detected

Post by phd21 » Fri Jan 19, 2018 5:47 pm

Hi "alborzka",

I just read your post and the good replies to it. Here are my thoughts on this as well.

FYI: There are some really nice graphical (GUI) programs for sound that start with "Qas", like the fantastic "Qasmixer", in the Software Manager or Synaptic Package Manager (SPM) that you can install and use. Sound "Mixers" can be a little confusing if you are not familiar with them. If you bring up "Qasmixer" and make it fullscreen, on the right side you will have mixer devices where you can control your system sound. Please provide a screenshot of the fullscreen qasmixer on the "sysdefault" mixer option. If you do not see the mixer devices, hit "F6". The mixer item "sysdefault" will show all installed sound card devices, and you will have various options to adjust various volume controls using "sliders" which you can turn off and on using the "dot" below the volume slider. There are also various other check boxes below that you can use, and depending upon your sound card(s) that sometimes includes headphone checkboxes and or sliders as well, like "Headphone Jack Sense".

The applications included are:
- qasconfig - browser for the alsa configuration tree
- qashctl - mixer for alsa's high level control interface
- qasmixer - desktop mixer with features similar to alsamixer

Qasmixer is a desktop mixer application for alsa's "simple mixer interface" and offers features similar to alsamixer. it also features a sytem tray icon with basic mixer functionality.

Hope this helps ...
Phd21: Mint KDE 17.3 & 18.3, 64-bit Awesome OS, Ancient Dell OptiPlex 780 Core2Duo E8400 3GHz,4gb Ram,256gb SDD, Video: Intel 4 Graphics, DVD Lightscribe. Why I use KDE?:https://opensource.com/life/15/4/9-reasons-to-use-kde

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Sat Jan 20, 2018 4:46 pm

phd21 wrote:Please provide a screenshot of the fullscreen qasmixer on the "sysdefault" mixer option.
Hi phd21, I just installed qasmixer and here is the screenshot requested:

[img]
Screenshot from 2018-01-20 15-45-51.png
[/img]

I tried fiddling around with some of the other qas programs you mentioned and couldn't find any way for sound to come out of the front speakers :( any help is appreciated!

alborzka
Level 2
Level 2
Posts: 57
Joined: Fri Dec 20, 2013 12:04 pm

Re: Most speakers not being detected

Post by alborzka » Tue Jan 30, 2018 12:14 pm

bump

Post Reply

Return to “Hardware Support”