wireless network card

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virgiliolima
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wireless network card

Post by virgiliolima » Thu Feb 01, 2018 8:42 am

when I start my notebook, my wireless network card appears as connected. but when I log in to linux, my network card hangs up and I can only turn it on again if I suspend the notebook and go back to the login screen and press the shortcut (Fn + F3). how do I get my card to boot with linux properly.

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kc1di
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Re: wireless network card

Post by kc1di » Thu Feb 01, 2018 10:17 am

Hello virgiliolima and Welcome to Linux Mint Forums,

First we need a little more information about your machine please go to a terminal and type the following commands one at a time and The copy and past the results back here.

Code: Select all

rfkill list
inxi -Fxz
Hope we can help :)
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
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virgiliolima
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Re: wireless network card

Post by virgiliolima » Thu Feb 01, 2018 11:32 am

virgilio@virgilio-Aspire-5350 ~ $ rfkill list
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
virgilio@virgilio-Aspire-5350 ~ $ inxi -Fxz
System: Host: virgilio-Aspire-5350 Kernel: 4.13.0-31-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Acer (portable) product: Aspire 5350 v: V1.21
Mobo: Acer model: JE50_HR Bios: Acer v: V1.21 date: 08/09/2012
CPU: Dual core Intel Celeron B800 (-MCP-) cache: 2048 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 5986
clock speeds: max: 1500 MHz 1: 1496 MHz 2: 1496 MHz
Graphics: Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1366x768@60.01hz
GLX Renderer: Mesa DRI Intel Sandybridge Mobile
GLX Version: 3.0 Mesa 17.2.4 Direct Rendering: Yes
Audio: Card Intel 6 Series/C200 Series Family High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.13.0-31-generic
Network: Card-1: Broadcom NetLink BCM57785 Gigabit Ethernet PCIe
driver: tg3 v: 3.137 bus-ID: 02:00.0
IF: enp2s0f0 state: down mac: <filter>
Card-2: Qualcomm Atheros AR9287 Wireless Network Adapter (PCI-Express)
driver: ath9k bus-ID: 03:00.0
IF: wlp3s0 state: up mac: <filter>
Drives: HDD Total Size: 1000.2GB (10.4% used)
ID-1: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
Partition: ID-1: / size: 287G used: 97G (36%) fs: ext4 dev: /dev/sda4
ID-2: /boot size: 541M used: 129M (25%) fs: ext2 dev: /dev/sda2
ID-3: swap-1 size: 0.60GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
ID-4: swap-2 size: 0.55GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 53.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 182 Uptime: 8 min Memory: 1142.3/5814.3MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

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kc1di
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Re: wireless network card

Post by kc1di » Thu Feb 01, 2018 12:51 pm

I think the problem may be in the kernel. I would upgrade the kernel to 4.13 or down grade it to 4x series and try again..
you can do that easily by clicking on the update manager icon in the panel , click on view and then kernels. Do not uninstall 4.10 but just install 4.13 and try that see if it works if not do the same thing but install 4.4 series see if that works. if neither works you can uninstall them on the same page. If one of them works you can uninstall 4.10.
after you install a new kernel you will need to reboot before it takes affect.
Good luck.
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Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
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virgiliolima
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Re: wireless network card

Post by virgiliolima » Fri Feb 02, 2018 1:00 pm

I did the kernel swap. however, it continues the same way. I have to keep doing the procedure for the wifi to work.

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kc1di
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Re: wireless network card

Post by kc1di » Fri Feb 02, 2018 1:28 pm

when the card is not working please redo the command

Code: Select all

rfkill list
post results
before hitting fn+f3
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

virgiliolima
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Re: wireless network card

Post by virgiliolima » Fri Feb 02, 2018 11:06 pm

virgilio@virgilio-Aspire-5350 ~ $ rfkill list
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes

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kc1di
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Re: wireless network card

Post by kc1di » Sat Feb 03, 2018 7:11 am

For some reason your computer is hard blocking the wireless card and that is something in your Bios settings or the way the manufacturer has set it up, I don't believe it's a software issue. read the manual for the machine and see if you can find a clue in there somewhere there must be a setting on the machine that turns on the wireless card permanently. It might be you'll just have to live with turning it on with the fn key each time you login.
Good Luck.
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
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