Voices Deeper Than Normal

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ninjabot
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Voices Deeper Than Normal

Post by ninjabot » Wed Feb 07, 2018 1:50 am

All audio from my graphics card (AMD FirePro W8000) sounds lower pitched than it's supposed to. Basically any songs I listen to, the voices are deeper than normal (to the point that women sound like men). Audio worked properly in Mint 17 and still works in Windows 7 (dual booted).

Audio sounds fine when I plug in headphones directly into PC (i.e. bypassing monitor and graphics card). I tried plugging in headphones into monitor, which also resulted in deep voices (so speakers aren't the issue). Maybe it's just an issue with PulseAudio? I tried installing the proprietary AMD drivers but that just broke Cinnamon (and sound was still low pitched so I put everything back). Everything else seems to work fine except for this audio issue. Output from "inxi -Fxz" (OS installed from scratch on reformatted partition):

Code: Select all

System:    Host: sibyl Kernel: 4.13.0-32-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: ASUSTeK model: M5A99FX PRO R2.0 v: Rev 1.xx
           Bios: American Megatrends v: 2501 date: 04/07/2014
CPU:       Octa core AMD FX-8320 Eight-Core (-MCP-) cache: 16384 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 64213
           clock speeds: max: 4000 MHz 1: 1400 MHz 2: 1400 MHz 3: 1400 MHz
           4: 1700 MHz 5: 1400 MHz 6: 1400 MHz 7: 1400 MHz 8: 1400 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Tahiti PRO GL [FirePro Series]
           bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: AMD TAHITI (DRM 2.50.0 / 4.13.0-32-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.4 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-3 Focusrite-Novation driver: USB Audio usb-ID: 001-002
           Sound: Advanced Linux Sound Architecture v: k4.13.0-32-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: c000 bus-ID: 09:00.0
           IF: enp9s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 8529.5GB (0.1% used)
           ID-1: /dev/sda model: Crucial_CT512MX1 size: 512.1GB
           ID-2: /dev/sdb model: WDC_WD40EFRX size: 4000.8GB
           ID-3: /dev/sdc model: HGST_HDN724040AL size: 4000.8GB
           ID-4: USB /dev/sdd model: SanDisk_Ultra size: 15.9GB
Partition: ID-1: / size: 15G used: 11G (75%) fs: ext4 dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 15.4C mobo: N/A gpu: 45.0
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 640 Uptime: 24 min Memory: 1309.2/32065.9MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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ClixTrix
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Re: Voices Deeper Than Normal

Post by ClixTrix » Thu Feb 08, 2018 12:15 pm

I see you updated to the 4.13 Kernel after install. Did the problem occur with the default 4.10 Kernel that installed with Mint 18.3?
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Flemur
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Re: Voices Deeper Than Normal

Post by Flemur » Thu Feb 08, 2018 1:00 pm

ninjabot wrote:
Wed Feb 07, 2018 1:50 am
All audio from my graphics card (AMD FirePro W8000) sounds lower pitched than it's supposed to. Basically any songs I listen to, the voices are deeper than normal (to the point that women sound like men).
Does it sound (44.1/48) lower ? (and 44.1/48 slower: that's something you can time with a watch - the length of time it plays vs how long it's "supposed" to be).

"Something" (cough pulseaudio cough cough) might be getting confused about sample rates.
As an experiment, try setting an output to "alsa" or "hw-something" and see if the same thing happens. You should be able to do that with audacity.

Edit: you could also try

Code: Select all

sudo dpkg-reconfigure pulseaudio 
sudo dpkg-reconfigure alsa-base  alsa-utils  
and remove appropriate files returned from

Code: Select all

find $HOME -iname "*pulse*"
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

ninjabot
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Re: Voices Deeper Than Normal

Post by ninjabot » Fri Feb 09, 2018 12:25 am

ClixTrix wrote:
Thu Feb 08, 2018 12:15 pm
I see you updated to the 4.13 Kernel after install. Did the problem occur with the default 4.10 Kernel that installed with Mint 18.3?
Yes, and it occurs on the Live CD/USB.
Flemur wrote:
Thu Feb 08, 2018 1:00 pm
Does it sound (44.1/48) lower ? (and 44.1/48 slower: that's something you can time with a watch - the length of time it plays vs how long it's "supposed" to be).

"Something" (cough pulseaudio cough cough) might be getting confused about sample rates.
As an experiment, try setting an output to "alsa" or "hw-something" and see if the same thing happens. You should be able to do that with audacity.

Edit: you could also try
...
I timed it and "50 seconds" in a song amounts to 60 seconds on an actual clock.

I tested it in audacity and switching to "HDA ATI SB: ALC892 Analog" plays correctly (headphone jack). When I switch to "pulse" the audio is wrong (when playing through monitor). I followed the commands in your edit and issue persists.

Does anyone else use DisplayPort connections? (I don't have HDMI only DP)

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Re: Voices Deeper Than Normal

Post by catweazel » Fri Feb 09, 2018 1:28 am

ninjabot wrote:
Fri Feb 09, 2018 12:25 am
When I switch to "pulse" the audio is wrong
It could be a timing issue. Try this: viewtopic.php?f=48&t=262035&p=1417232#p1417232
¡uʍop ǝpısdn sı buıɥʇʎɹǝʌǝ os ɐıןɐɹʇsnɐ ɯoɹɟ ɯ,ı

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Flemur
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Re: Voices Deeper Than Normal

Post by Flemur » Fri Feb 09, 2018 10:03 am

ninjabot wrote:
Fri Feb 09, 2018 12:25 am
I timed it and "50 seconds" in a song amounts to 60 seconds on an actual clock.
Hmm.
60/50 = 1.2 but
48/44.1 = 1.09
so perhaps not a 48/44.1 issue - ?
I tested it in audacity and switching to "HDA ATI SB: ALC892 Analog" plays correctly (headphone jack). When I switch to "pulse" the audio is wrong (when playing through monitor).
I guess it was a pulseaudio problem, but don't know how to fix it (I fixed my pulseaudio issues by removing pulseaudio - not really advised, though, and you can't do it if you have Cinnamon and firefox will need fiddling for audio).
I followed the commands in your edit and issue persists.
Sigh.
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

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ClixTrix
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Re: Voices Deeper Than Normal

Post by ClixTrix » Fri Feb 09, 2018 10:51 am

Are you doing any overclocking? If so, try standard clock rates for a test.

I'm seeing 4000 MHz (4GHz) on your posted specs, and 3.5 GHz is the base clock for that processor. Yes, I know it's rated for Turbo 4.0, but I'm thinking the base clock is normally what specs show.
Linux Mint 18.3 x64 Cinnamon 4.15.0-39-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
NVMe-SSD Samsung 960 EVO 250GB / SATA-HDD WD1600BEKT 160GB / SATA-SSD Toshiba OCZ VX500 512GB

rikonen
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Re: Voices Deeper Than Normal

Post by rikonen » Sun Apr 22, 2018 1:14 pm

I do have same problem, song lasts longer and voice tone is lower. I tested Audacity by recording a song on my computer (length 3:25) and Audacity recorded it as 3:40. The difference is about 7 %. Attached is screen capture of original and recorded file.

Complete removal and and reinstallation of Audacity does not help, I tested it with Synaptic.

The problem must relate on some update because my computer is relative old (Mint 17) and Audacity has worked previously correctly, no settings changed.
Attachments
audacity.png

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ClixTrix
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Re: Voices Deeper Than Normal

Post by ClixTrix » Sun Apr 22, 2018 1:31 pm

Does the BIOS in your system have HPET support? If YES, try enabling for a test. If already enabled, try disable. You'll need to recapture the song to test.

Edit: Any chance you're capturing audio from Youtube? I ask because you show a sampling rate of 48000 on the posted image and Youtube uses 44100 default.... no kidding. That echos back (pun intended) to a prior suggestion on this thread.
Last edited by ClixTrix on Sun Apr 22, 2018 2:19 pm, edited 2 times in total.
Linux Mint 18.3 x64 Cinnamon 4.15.0-39-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
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Re: Voices Deeper Than Normal

Post by JerryF » Sun Apr 22, 2018 1:41 pm

Does the lower sound only happen with the program you're using to listen to music?

Try another player. See what happens.
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

rikonen
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Re: Voices Deeper Than Normal

Post by rikonen » Mon Apr 23, 2018 3:08 pm

ClixTrix wrote:
Sun Apr 22, 2018 1:31 pm
Does the BIOS in your system have HPET support? If YES, try enabling for a test. If already enabled, try disable. You'll need to recapture the song to test.

Edit: Any chance you're capturing audio from Youtube? I ask because you show a sampling rate of 48000 on the posted image and Youtube uses 44100 default.... no kidding. That echos back (pun intended) to a prior suggestion on this thread.
It doesn't have HPET support, it's about 4 year old and has worked many years correctly.

Test has performed playing a downloaded file on computer and recording it with Audacity. It behaves same with YouTube, no difference on signal source.

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Re: Voices Deeper Than Normal

Post by rikonen » Mon Apr 23, 2018 3:12 pm

JerryF wrote:
Sun Apr 22, 2018 1:41 pm
Does the lower sound only happen with the program you're using to listen to music?

Try another player. See what happens.
No difference, tested also playing recorded file on phone. Audacity also shows that file is about 7 % longer when importing original and recorded file.

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Re: Voices Deeper Than Normal

Post by ClixTrix » Mon Apr 23, 2018 6:00 pm

Did you try changing the sampling rate to 44100 for a capture test?
Linux Mint 18.3 x64 Cinnamon 4.15.0-39-generic
Gigabyte GA-AB350M-D3H (F20) / Ryzen 5 1600 / Micron Ballistix Sport DDR4 2400 2x8GB / Sapphire Radeon HD6450
NVMe-SSD Samsung 960 EVO 250GB / SATA-HDD WD1600BEKT 160GB / SATA-SSD Toshiba OCZ VX500 512GB

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Re: Voices Deeper Than Normal

Post by Flemur » Tue Apr 24, 2018 1:57 pm

Have you checked the player's testosterone level?
Please edit your original post title to include [SOLVED] if/when it is solved!
Your data and OS are backed up....right?
Mint 18.3 Xfce/fluxbox/pulse-less
Xubuntu 17.10/fluxbox/pulse-less

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