wireless usb adapter(s) n/f

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ayarrington
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wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 2:15 pm

I have a hp stream computer that's a few years old, whose internal wireless had since failed, and I had installed a micro usb wifi adapter. Now, I wanted just recently to go back to using this laptop to free up the one I have been using for my son. I was told however, that the wireless had stopped working a while ago, so I fired it up, trying a few troubleshooting steps, like different usb ports and such, but no luck so far. I also tried a different adapter that I'm confident works and still isn't in this computer. I'm an old, disabled computer guy, so I have some extensive history in troubleshooting, but I'm afraid I'm out of my zone of expertise here, unfortunately. Does anyone have any suggestions for troubleshooting this? I don't accurately recall the version of mint on there, but my gut says it was 17.x....
Thanks in advance for any suggestions!
-Al

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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 2:18 pm

a. Please generate an overview of your system like this:
- Launch a terminal window (this is how to launch a terminal window);
- make the terminal window full screen, to avoid chopped lines;
- Copy/paste this command into the terminal:

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inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

b. Do the same with the following four commands:

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rfkill list all
and:

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iwconfig
and:

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inxi -Nn
and:

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lsusb
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 2:35 pm

Thank you for replying! Please give me some time to accomplish this as I'll need to do this without being able to connect with that computer....I'll have to try to export the results to a txt file and save it to a usb drive, assuming there isn't a problem with usb, and then use my current laptop to post....

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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 2:39 pm

I'll wait. No hurry. :)
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 2:56 pm

here it is
Thanks, again!

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System:    Host: dadmin-HP-Stream-Notebook-PC-14 Kernel: 4.4.0-112-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.0.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18 Sarah
Machine:   System: Hewlett-Packard (portable) product: HP Stream Notebook PC 14 v: 0978100000405F00000420180
           Mobo: Hewlett-Packard model: 22EA v: 95.0E
           Bios: American Megatrends v: F.02 date: 07/30/2014
CPU:       Quad core AMD A4 Micro-6400T APU + AMD Radeon R3 Graphics (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 7985
           clock speeds: max: 1000 MHz 1: 1000 MHz 2: 800 MHz 3: 800 MHz
           4: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Mullins [Radeon R3E Graphics]
           bus-ID: 00:01.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.06hz
           GLX Renderer: Gallium 0.4 on AMD MULLINS (DRM 2.43.0, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k4.4.0-112-generic
Network:   Card: Broadcom BCM43142 802.11b/g/n
           driver: bcma-pci-bridge bus-ID: 01:00.0
           IF: N/A state: N/A mac: N/A
Drives:    HDD Total Size: 39.3GB (27.5% used)
           ID-1: /dev/sda model: BHT_WR202A1032G size: 31.3GB
           ID-2: USB /dev/sdb model: Cruzer_Fit size: 8.0GB
Partition: ID-1: / size: 27G used: 8.5G (34%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 1.83GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 45.0C mobo: N/A gpu: 45.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 170 Uptime: 49 min Memory: 411.0/1703.4MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ rfkill install
Usage:	rfkill [options] command
Options:
	--version	show version (0.5-1ubuntu3 (Ubuntu))
Commands:
	help
	event
	list [IDENTIFIER]
	block IDENTIFIER
	unblock IDENTIFIER
where IDENTIFIER is the index no. of an rfkill switch or one of:
	<idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm nfc
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ rfkill install
Usage:	rfkill [options] command
Options:
	--version	show version (0.5-1ubuntu3 (Ubuntu))
Commands:
	help
	event
	list [IDENTIFIER]
	block IDENTIFIER
	unblock IDENTIFIER
where IDENTIFIER is the index no. of an rfkill switch or one of:
	<idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm nfc

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ iwconfig
lo        no wireless extensions.

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ inxi -Nn 
Network:   Card: Broadcom BCM43142 802.11b/g/n driver: bcma-pci-bridge
           IF: N/A state: N/A mac: N/A
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ lsusb
Bus 002 Device 003: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Webcam
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0a5c:216d Broadcom Corp. 
Bus 001 Device 005: ID 0781:5571 SanDisk Corp. Cruzer Fit
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $

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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 3:00 pm

Not rfkill install, but rfkill list all. :wink:

Anyway, try this:
https://sites.google.com/site/easylinux ... the-driver
(item 1.2, left column)
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 3:06 pm

Now, I'm no expert, as I admitted before, but I
'm not sure I even see that wireless usb adapter in the list of usb devices.... *shrug*

ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 3:09 pm

also that iwconfig returned an error!

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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 3:14 pm

Did you miss my previous message?
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 3:20 pm

dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ rfkill listall
Usage: rfkill [options] command
Options:
--version show version (0.5-1ubuntu3 (Ubuntu))
Commands:
help
event
list [IDENTIFIER]
block IDENTIFIER
unblock IDENTIFIER
where IDENTIFIER is the index no. of an rfkill switch or one of:
<idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm nfc
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $

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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 3:21 pm

ayarrington wrote:
Tue Feb 20, 2018 3:20 pm
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ rfkill listall
Wrong again.
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Tue Feb 20, 2018 4:25 pm

sorry y'all that I missed the boat on a few of those....I'm having to write suggestions down and go into the other room to try them, copy/past them into a doc file, copy to a regular usb drive and post from my working laptop. Anyway, here was my latest try. Also of note, my daughter gave me the old, unreliable adapter and when I installed on said laptop,I was able to connect and browse the internet, if only briefly(including whatever else may be wrong with it, it's missing the normal plastic covering, so it's literally just a small card that fits a usb slot. Anyway:(also, in those linked troubleshooting instructions, it said to disable bluetooth(probably from the bios), but I haven't been able to get to the bios yet on it('esc' brings up a mint boot menu of sorts and F2 some other weird thing, while F1 doesn't seem to have any effect)

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ inxi -Fxz
System:    Host: dadmin-HP-Stream-Notebook-PC-14 Kernel: 4.4.0-112-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.0.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18 Sarah
Machine:   System: Hewlett-Packard (portable) product: HP Stream Notebook PC 14 v: 0978100000405F00000420180
           Mobo: Hewlett-Packard model: 22EA v: 95.0E
           Bios: American Megatrends v: F.02 date: 07/30/2014
CPU:       Quad core AMD A4 Micro-6400T APU + AMD Radeon R3 Graphics (-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 7984
           clock speeds: max: 1000 MHz 1: 1000 MHz 2: 800 MHz 3: 800 MHz
           4: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Mullins [Radeon R3E Graphics]
           bus-ID: 00:01.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.06hz
           GLX Renderer: Gallium 0.4 on AMD MULLINS (DRM 2.43.0, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k4.4.0-112-generic
Network:   Card-1: Broadcom BCM43142 802.11b/g/n
           driver: bcma-pci-bridge bus-ID: 01:00.0
           IF: N/A state: N/A mac: N/A
           Card-2: Edimax EW-7811Un 802.11n Wireless Adapter [Realtek RTL8188CUS]
           driver: rtl8192cu usb-ID: 001-003
           IF: wlx801f02bc2197 state: up mac: <filter>
Drives:    HDD Total Size: 31.3GB (34.6% used)
           ID-1: /dev/sda model: BHT_WR202A1032G size: 31.3GB
Partition: ID-1: / size: 27G used: 8.5G (34%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 1.83GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.1C mobo: N/A gpu: 53.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 171 Uptime: 6 min Memory: 463.1/1703.4MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ rfkill list all
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ iwconfig
lo        no wireless extensions.

wlx801f02bc2197  IEEE 802.11bgn  ESSID:"Lynet2b"  
          Mode:Managed  Frequency:2.417 GHz  Access Point: 48:F8:B3:CE:83:02   
          Bit Rate=72.2 Mb/s   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr=2347 B   Fragment thr:off
          Power Management:off
          Link Quality=46/70  Signal level=-64 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:5   Missed beacon:0

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dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ inxi Nn
CPU~Quad core AMD A4 Micro-6400T APU + AMD Radeon R3 Graphics (-MCP-) speed/max~800/1000 MHz Kernel~4.4.0-112-generic x86_64 Up~7 min Mem~462.7/1703.4MB HDD~31.3GB(34.6% used) Procs~171 Client~Shell inxi~2.2.35  
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $ lsusb
Bus 002 Device 003: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Webcam
Bus 002 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0a5c:216d Broadcom Corp. 
Bus 001 Device 003: ID 7392:7811 Edimax Technology Co., Ltd EW-7811Un 802.11n Wireless Adapter [Realtek RTL8188CUS]
Bus 001 Device 002: ID 0438:7900 Advanced Micro Devices, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
dadmin@dadmin-HP-Stream-Notebook-PC-14 ~ $

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Pjotr
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Re: wireless usb adapter(s) n/f

Post by Pjotr » Tue Feb 20, 2018 4:45 pm

Launch Driver Manager and install the Broadcom driver:
https://sites.google.com/site/easylinux ... the-driver
(item 1.2, left column)
Tip: 10 things to do after installing Linux Mint 19 Tara
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ayarrington
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Re: wireless usb adapter(s) n/f

Post by ayarrington » Wed Feb 21, 2018 12:22 pm

Guys, first thank you all for helping...I truly appreciate it.
Second, a further question...so far, efforts to fix the issue haven't done the trick. I wonder, though, to make some of this easier, it would be helpful if I didn't have to reboot every time the wireless stops working... Is there any way to "reset" the wireless adapter short of having to reboot? Like from terminal or gui?
Thanks, again
-Al

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Re: wireless usb adapter(s) n/f

Post by ayarrington » Wed Feb 21, 2018 12:42 pm

btw - question withdrawn....I saw the 'off/on' on the wireless icon next to the clock, which worked....

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Re: wireless usb adapter(s) n/f

Post by ayarrington » Wed Feb 21, 2018 1:23 pm

btw - I mean the question about resetting the adapter is withdrawn...I still have the issue of the main question...:)

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Re: wireless usb adapter(s) n/f

Post by ayarrington » Wed Feb 21, 2018 3:20 pm

Pjotr wrote:
Tue Feb 20, 2018 3:00 pm
Not rfkill install, but rfkill list all. :wink:

Anyway, try this:
https://sites.google.com/site/easylinux ... the-driver
(item 1.2, left column)
btw - i tried that and it said the driver for my chipset is already installed by default so there was nothing to do, but I followed the instruction anyway for rtl8188eu and the last step to check the active driver version came back blank, presumable b/c it wasn't the right chipset...

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Re: wireless usb adapter(s) n/f

Post by ayarrington » Wed Feb 21, 2018 3:24 pm

also when I tried it crapped out the wireless again before I could successfully post the results, so I had to reset the wireless again as indicated in a later post.....I do appreciate having a workaround!

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Re: wireless usb adapter(s) n/f

Post by ayarrington » Thu Feb 22, 2018 10:15 am

thanks all for trying to help. My son decided he would prefer an old laptop I have running Windows, so I don't need to get the laptop in this post working. I appreciate all your efforts to help, though!

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