System Freezing Driving Me Nuts

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wheeliebarnun
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System Freezing Driving Me Nuts

Post by wheeliebarnun » Mon May 14, 2018 3:35 pm

About two weeks ago I bought a ASUS Vivobook e403na-us04 from Amazon thinking "It's a nice little reasonably priced laptop that supports 1080p, specs aren't great, but I'll just throw Mint on it and I'll be golden". As my old man used to say "that's what I get for thinking". The system boots fine, no obvious errors, gives me a log in screen, I login, no trouble, and then, and it could happen within 10-15 seconds or sometimes I can make it 30 (the record being like 6 hours), it just freezes. Unresponsive touchpad/external mouse/keyboard (sometimes)/screen/everything. If I'm watching a video the screen will freeze but the audio will continue for a bit.

I've got mint running on all my home PC's and my office PC so I'm not completely worthless but unfortunately most of my IT experience is with Windows. I'm so fed up I tried to go back to Windows 10 (I know) and now I can't even manage to make a bootable usb correctly or maybe this thing is just a giant POS, who knows. I'm hoping someone will.

Specs:
Intel® Pentium® N4200 Processor, 1.1 GHz
Integrated Intel® CPU
4 GB DDR3L 1600MHz SDRAM, up to 4 GB SDRAM
14.0" (16:9) LED backlit FHD (1920x1080) 60Hz Glare Panel with 45% NTSC
Integrated Intel HD Graphics
Storage=eMMC: 128GB


I'd be extremely grateful for any suggestions or tips or insights or... destruction recommendations.
I am fully updated as of yesterday.
I completely reinstalled using a new image Thursday/Friday last week.

Mattyboy
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Re: System Freezing Driving Me Nuts

Post by Mattyboy » Mon May 14, 2018 3:41 pm

Open the terminal and run this command

Code: Select all

inxi -Fxz
Use the </> code tags to post the results back here.

wheeliebarnun
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Re: System Freezing Driving Me Nuts

Post by wheeliebarnun » Mon May 14, 2018 3:46 pm

Code: Select all

System:    Host: GENESIS Kernel: 4.13.0-41-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: ASUSTeK (portable) product: E403NA v: 1.0
           Mobo: ASUSTeK model: E403NA v: 1.0
           Bios: American Megatrends v: E403NA.305 date: 03/01/2018
CPU:       Dual core Intel Celeron N3350 (-MCP-) cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 4377
           clock speeds: max: 2400 MHz 1: 844 MHz 2: 854 MHz
Graphics:  Card: Intel Device 5a85 bus-ID: 00:02.0
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 500 (Broxton 2x6)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card Intel Device 5a98 driver: snd_hda_intel bus-ID: 00:0e.0
           Sound: Advanced Linux Sound Architecture v: k4.13.0-41-generic
Network:   Card: Intel Wireless 7265 driver: iwlwifi bus-ID: 01:00.0
           IF: wlp1s0 state: down mac: <filter>
Drives:    HDD Total Size: NA (-) ID-1: /dev/mmcblk0 model: N/A size: 62.5GB
Partition: ID-1: / size: 53G used: 22G (44%) fs: ext4 dev: /dev/dm-0
           ID-2: /boot size: 473M used: 131M (30%) fs: ext2 dev: /dev/mmcblk0p2
           ID-3: swap-1 size: 4.12GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 32.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 175 Uptime: 5 min Memory: 632.4/3809.0MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

Mattyboy
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Re: System Freezing Driving Me Nuts

Post by Mattyboy » Mon May 14, 2018 3:53 pm

Your system isn't powerful enough to run a Cinnamon desktop.

You need to do a fresh install with a lighter environment, MATE or Xfce.

If it were me I'd install Lubuntu 18.04LTS https://distrowatch.com/table.php?distribution=lubuntu

wheeliebarnun
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Re: System Freezing Driving Me Nuts

Post by wheeliebarnun » Mon May 14, 2018 4:00 pm

I thought that maybe the problem, but it seemed to run well enough while trialing with a live usb. Maybe I didn't really put it through the paces during the trial.

I actually did a lubuntu live trial before installing mint and liked it well enough but thought "why mix things up".

I appreciate your time bud, I'll give that a go.

Mattyboy
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Re: System Freezing Driving Me Nuts

Post by Mattyboy » Mon May 14, 2018 4:04 pm

Yeah, I'd stick with Lubuntu mate.

You're welcome. ( please mark your thread Solved )

wheeliebarnun
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Re: System Freezing Driving Me Nuts

Post by wheeliebarnun » Mon May 14, 2018 4:19 pm

Well, this may sound pretty stupid, but I don't see an option in here anywhere to mark this as solved lol

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Joe2Shoe
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Re: System Freezing Driving Me Nuts

Post by Joe2Shoe » Mon May 14, 2018 5:26 pm

I had the same problem running LM Cinnamon 18.3 64-bit OS on 3 laptops with Intel CoreDuo 1.8GHz 32-bit or 64-bit CPUs and 2GB DDR2-800MHz SODIMM RAM.
I upgraded the OS to LM Mate 18.3 64-bit, CPUs to Intel Core2Duo 2.33GHz 64-bits, and the RAM to 4GB DDR2-800MHz, and now all 3 laptops run fine (for what I need).
I like Mate better than Cinnamon.
Good luck.
"Tolerance is the refuge of men without conviction."
"Common sense is not so common" - Voltaire

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