Hardware: Dell XPS 13 9360
Code: Select all
[ 0.000000] microcode: microcode updated early to revision 0x84, date = 2018-01-21
[ 0.000000] Linux version 4.10.0-38-generic (buildd@lgw01-amd64-059) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubunt
u1~16.04.4) ) #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 (Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17)
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=7b855429-0b50-4a4d-ac7a-d435a25b5d57 r
o ipv6.disable=1 intel_pstate=skylake_hwp
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[ 0.000000] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
[ 0.000000] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64
[ 0.000000] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64
[ 0.000000] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format.
[ 0.000000] e820: BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: [mem 0x0000000000000000-0x000000000009dbff] usable
[ 0.000000] BIOS-e820: [mem 0x000000000009dc00-0x000000000009ffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000000100000-0x000000006941dfff] usable
[ 0.000000] BIOS-e820: [mem 0x000000006941e000-0x000000006941efff] ACPI NVS
[ 0.000000] BIOS-e820: [mem 0x000000006941f000-0x000000007a80afff] reserved
[ 0.000000] BIOS-e820: [mem 0x000000007a80b000-0x000000007a84efff] ACPI data
[ 0.000000] BIOS-e820: [mem 0x000000007a84f000-0x000000007aef3fff] ACPI NVS
[ 0.000000] BIOS-e820: [mem 0x000000007aef4000-0x000000007f7fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000e0000000-0x00000000efffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fe000000-0x00000000fe010fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fee00000-0x00000000fee00fff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000ff000000-0x00000000ffffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000100000000-0x000000027e7fffff] usable
[ 0.000000] NX (Execute Disable) protection: active
[ 0.000000] SMBIOS 3.0 present.
[ 0.000000] DMI: Dell Inc. XPS 13 9360/0PVG6D, BIOS 2.2.1 08/18/2017
[ 0.000000] e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
- Problem in the log :
Code: Select all
May 22 08:20:10 43 kernel: [ 2751.368558] pcieport 0000:00:1c.4: AER: Corrected error received: id=00e4
May 22 08:20:10 43 kernel: [ 2751.368569] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
May 22 08:20:10 43 kernel: [ 2751.368577] pcieport 0000:00:1c.4: device [8086:9d14] error status/mask=00001000/00002000
May 22 08:20:10 43 kernel: [ 2751.368582] pcieport 0000:00:1c.4: [12] Replay Timer Timeout
May 22 08:20:12 43 kernel: [ 2753.568371] pcieport 0000:00:1c.4: AER: Corrected error received: id=00e4
May 22 08:20:12 43 kernel: [ 2753.568379] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
May 22 08:20:12 43 kernel: [ 2753.568385] pcieport 0000:00:1c.4: device [8086:9d14] error status/mask=00001000/00002000
May 22 08:20:12 43 kernel: [ 2753.568389] pcieport 0000:00:1c.4: [12] Replay Timer Timeout
May 22 08:24:09 43 kernel: [ 2990.778302] pcieport 0000:00:1c.4: AER: Corrected error received: id=00e4
May 22 08:24:09 43 kernel: [ 2990.778317] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
May 22 08:24:09 43 kernel: [ 2990.778330] pcieport 0000:00:1c.4: device [8086:9d14] error status/mask=00001000/00002000
May 22 08:24:09 43 kernel: [ 2990.778337] pcieport 0000:00:1c.4: [12] Replay Timer Timeout
May 22 08:24:12 43 kernel: [ 2994.093589] pcieport 0000:00:1c.4: AER: Corrected error received: id=00e4
May 22 08:24:12 43 kernel: [ 2994.093596] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
May 22 08:24:12 43 kernel: [ 2994.093599] pcieport 0000:00:1c.4: device [8086:9d14] error status/mask=00001000/00002000
May 22 08:24:12 43 kernel: [ 2994.093601] pcieport 0000:00:1c.4: [12] Replay Timer Timeout
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lspci -n | grep 9d14
00:1c.4 0604: 8086:9d14 (rev f1)
lspci | grep 00:1c.4
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
- What do you suggest to check/do in order to resolve this error ?
some additional info:
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$ inxi -Fxz
System: Host: 43 Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0) Desktop: MATE 1.18.0 (Gtk 2.24.30)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Dell (portable) product: XPS 13 9360
Mobo: Dell model: 0PVG6D v: A00 Bios: Dell v: 2.2.1 date: 08/18/2017
CPU: Quad core Intel Core i5-8250U (-HT-MCP-) cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 14400
clock speeds: max: 3400 MHz 1: 855 MHz 2: 824 MHz 3: 877 MHz 4: 856 MHz 5: 876 MHz 6: 864 MHz
7: 841 MHz 8: 852 MHz
Graphics: Card: Intel Device 5917 bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1920x1080@59.93hz
GLX Renderer: Mesa DRI Intel Kabylake GT1.5 GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio: Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.10.0-38-generic
Network: Card-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter driver: ath10k_pci bus-ID: 3a:00.0
IF: wlp58s0 state: up mac: <filter>
Card-2: Atheros usb-ID: 001-002
IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
Drives: HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 256.1GB
Partition: ID-1: / size: 228G used: 108G (50%) fs: ext4 dev: /dev/nvme0n1p1
ID-2: swap-1 size: 8.18GB used: 0.00GB (0%) fs: swap dev: /dev/dm-0
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 39.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 252 Uptime: 3:07 Memory: 4894.1/7597.3MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35