No sound on Linux Mint 18.3

[robluck82]

All done, to no avail. No changes. Soooo weird...

[trytip]

delete the .cache folder entirely then create a new .cache folder and reboot. after reboot run find $HOME ! -user $USER again

[robluck82]

delete the .cache folder entirely then create a new .cache folder and reboot. after reboot run find $HOME ! -user $USER again

Done, no change - but thank you.

Currently going to run a live session of LM 19 beta to see if that improves anything...

[trytip]

not sure why cinnamon still has this issue find: ‘/home/rob/.cache/dconf’: Permission denied maybe try a different desktop

[robluck82]

not sure why cinnamon still has this issue find: ‘/home/rob/.cache/dconf’: Permission denied maybe try a different desktop

Interesting you say that - going to live boot MATE

[robluck82]

At this point my soundcard isn't detected by any version of LM I try...so shall I assume it's just unsupported at this point?

[MrEen]

Try this first. In pavucontrol Configuration tab select Analog Stereo Duplex (unplugged) then in the Output Devices tab select headphones (unplugged) or speakers as appropriate.

[robluck82]

Try this first. In pavucontrol Configuration tab select Analog Stereo Duplex (unplugged) then in the Output Devices tab select headphones (unplugged) or speakers as appropriate.

Unfortunately, the configuration tab shows "no cards available for configuration."

[robluck82]

Further complicating things, aplay -l now shows No soundcards found...

[MrEen]

Damn. We went in the wrong direction. See if this gets the card recognized again:

Code: Select all

sudo apt-get remove --purge alsa-base
sudo apt-get remove --purge pulseaudio
sudo apt-get install alsa-base
sudo apt-get install pulseaudio
sudo alsa force-reload

[robluck82]

Damn. We went in the wrong direction. See if this gets the card recognized again:

Code: Select all

sudo apt-get remove --purge alsa-base
sudo apt-get remove --purge pulseaudio
sudo apt-get install alsa-base
sudo apt-get install pulseaudio
sudo alsa force-reload

Done. Now, aplay -l reflects what it did previously:

Code: Select all

**** List of PLAYBACK Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

However, still no devices in the configuration tab of pavucontrol. Same "dummy output" as normal.

In addition, in alsa-base.conf, we've added the line options snd-hda-intel model=auto at the end. However, snd-hda-intel isn't "indexed" anywhere in the file. Not sure if this matters or not!

Code: Select all

# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
options snd-hda-intel model=auto

[MrEen]

Try changing that last line to

Code: Select all

options snd-hda-intel probe_mask=1 model=hp

I should have had you try hp sooner, and the probe_mask may help.

[robluck82]

Try changing that last line to

Code: Select all

options snd-hda-intel probe_mask=1 model=hp

I should have had you try hp sooner, and the probe_mask may help.

Done; no change, but aplay -l once again shows no soundcards found. Reverting....

[MrEen]

Crap! Sorry, I'm basically out of ideas. The only option I can think of is upgrading alsa

If you decide to try this, when following the directions, get the .deb for Artful if you're using a 4.13 kernel (xenial only works with a 4.4 kernel and there's nothing there yet for kernels newer than 4.13.)

[robluck82]

Crap! Sorry, I'm basically out of ideas. The only option I can think of is upgrading alsa

If you decide to try this, when following the directions, get the .deb for Artful if you're using a 4.13 kernel (xenial only works with a 4.4 kernel and there's nothing there yet for kernels newer than 4.13.)

You know, I had done this previously, but assumed I would need to use Xenial. Purged and tried Artful, no change.

I'm still digging in! Frustrating as nearly everything else is running wonderfully!

[trytip]

you say there is no sound at all in any live linux mint? have you tested with other live distros? antergos xfce is pretty much the best you can get these days as out of the box complete and recent software/hardware support. see if that will detect your card

[CaptainChaos]

I'm still digging in! Frustrating as nearly everything else is running wonderfully!

You're not the only one with sound issues...

Please keep us up-to-date on anything you discover.

Meanwhile, I suppose that I'll just have to carry on playin' War Thunder in silence.

Regards,

Mark.

[MrEen]

I've never used this, so I don't know if it can offer any help whatsoever, but maybe give this a shot. Download alsa-tools-gui via Software Manager or apt install alsa-tools-gui, then run hdajackretask and see if anything in there might help.

EDIT: Also,

Have you tried shutting the computer down completely (not reboot?)

Also, if this is a dual boot with Windows, and I know this will sound stupid, boot to Windows and make sure sound isn't muted there, then shut down completely, then power on and boot back into Mint. If still nothing, then reboot Mint.

Good luck.

[robluck82]

UPDATE!!! We're so close everyone!

OK, messed around with some Jack settings, none of which appeared to have any effect.

Booted into Windows (thanks Mr. Een, I was about to feel really stupid if for some reason I muted Windows volume). Volume in Windows was NOT muted...but I double checked some settings and on a whim enabled "Spatial sound" or virtual 7.1 surround sound. Exited Windows and booted into LM.

OK - NOW I have something. Sound settings now shows "Speakers Built-in Audio" AND I even have an output profile of "Analog Stereo Output" sound tests still show no sound.

PAVUCONTROL now shows "Built-in Analog Stereo" Port: Speakers under OUTPUT DEVICES. It also shows under port "Headphones (unplugged) On the configuration tab, I now have FOUR profiles from which to choose:

• Analog Stereo Duplex

• Analog Stereo Output

• Analog Stereo Input

• Off

I also have a working MICROPHONE...so we are getting somewhere! As of right now I still don't have audible sound, but we are SO CLOSE. I hesitate to touch anything because I know it's one dumb setting somewhere....
.

EDIT: Running alsamixer -c 1 WORKS but nothing is muted...

[robluck82]

Also, while in Windows, I noticed the audio driver was for "Conexant HD Audio." That being said, I also see that aplay -l now shows:

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**** List of PLAYBACK Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: CX20753/4 Analog [CX20753/4 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

So I assume that my CHIPSET is "CX20753/4 Analog". So, I then found this link: https://www.linuxant.com/alsa-driver/. However, it appears pretty old so I'm going to hold off for now.