Freeze on shutdown or logout following suspend

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JDS1
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Freeze on shutdown or logout following suspend

Post by JDS1 » Sun Jul 15, 2018 8:50 am

I am running LM19 on a Lenovo G710.
The system freezes (mouse pointer and Desktop icons disappear - entire system unresponsive) on selecting shutdown or logout if the current session has suspended at any point in time (wake from suspend works without issues).

I thought this may be graphics related and tried the nvidia drivers with the following results:
Nvidia-340: Nvidia card works, Intel card crashes cinnamon
Nvidia-390: Nvidia and Intel cards work - no shutdown or logout after suspend (see above).

Now back on nouveau: no shutdown or logout after suspend (see above)

My home partition is encrypted.
Could this be due to the ecryptfs regression which means that home is not encrypted during suspense, and that the wake process corrupts something here?
I can't use full disk encryption as home sits on a HDD, while root is on an SSD.

Outputs below:

inxi -Fxz

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System:    Host: ***-Lenovo-G710 Kernel: 4.15.0-24-generic x86_64
           bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.7 (Gtk 3.22.30-1ubuntu1)
           Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: LENOVO product: 20252 v: Lenovo G710 serial: N/A
           Mobo: LENOVO model: Ginkgo 7A1 v: 31900003Std serial: N/A
           UEFI: LENOVO v: 8ECN95WW date: 05/12/2014
Battery    BAT0: charge: 31.3 Wh 97.7% condition: 32.0/42.8 Wh (75%)
           model: Lenovo LNV-L11M6Y01 status: N/A
CPU:       Quad core Intel Core i7-4702MQ (-MT-MCP-) 
           arch: Haswell rev.3 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 17560
           clock speeds: max: 3200 MHz 1: 2366 MHz 2: 1997 MHz 3: 2056 MHz
           4: 2434 MHz 5: 2169 MHz 6: 2144 MHz 7: 1858 MHz 8: 2534 MHz
Graphics:  Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
           bus-ID: 00:02.0
           Card-2: NVIDIA GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M]
           bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting,nouveau (unloaded: fbdev,vesa)
           Resolution: 1600x900@60.01hz
           OpenGL: renderer: Mesa DRI Intel Haswell Mobile
           version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Intel 8 Series/C220 Series High Def. Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-24-generic
Network:   Card-1: Broadcom Limited BCM43142 802.11b/g/n
           driver: wl bus-ID: 07:00.0
           IF: wlp7s0 state: up mac: <filter>
           Card-2: Qualcomm Atheros QCA8172 Fast Ethernet
           driver: alx port: 3000 bus-ID: 08:00.0
           IF: enp8s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1256.3GB (27.4% used)
           ID-1: /dev/sda model: SanDisk_SDSSDHP2 size: 256.1GB
           ID-2: /dev/sdb model: ST1000LM014 size: 1000.2GB
Partition: ID-1: / size: 125G used: 11G (9%) fs: ext4 dev: /dev/sda2
           ID-2: /home size: 916G used: 205G (24%) fs: ext4 dev: /dev/sdb1
           ID-3: swap-1 size: 119.17GB used: 0.00GB (0%)
           fs: swap dev: /dev/dm-0
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 54.0C mobo: 54.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 256 Uptime: 1 min Memory: 672.9/7900.4MB
           Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 
Kernel log is throwing a good few errors, unfortunately I'm not knowledgable enough to judge if any of these are relevant to the situation.

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[    0.048734] cpuidle: using governor ladder
[    0.048734] cpuidle: using governor menu
[    0.048734] Error parsing PCC subspaces from PCCT



[    1.576019] usb 1-1: new high-speed USB device number 2 using ehci-pci
[    1.596011] nouveau 0000:01:00.0: fb: 2048 MiB DDR3
[    1.602608] nouveau 0000:01:00.0: volt: couldn't find speedo value, volting not possible
[    1.602632] nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 612004 [ IBUS ]
[    1.603999] usb 2-1: new high-speed USB device number 2 using ehci-pci
[    1.604000] usb 3-4: new high-speed USB device number 2 using xhci_hcd
[    1.639926] vga_switcheroo: enabled
[    1.640028] [TTM] Zone  kernel: Available graphics memory: 4044988 kiB
[    1.640029] [TTM] Zone   dma32: Available graphics memory: 2097152 kiB
[    1.640029] [TTM] Initializing pool allocator
[    1.640033] [TTM] Initializing DMA pool allocator
[    1.640050] nouveau 0000:01:00.0: DRM: VRAM: 2048 MiB
[    1.640051] nouveau 0000:01:00.0: DRM: GART: 1048576 MiB
[    1.640054] nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
[    1.640055] nouveau 0000:01:00.0: DRM: DCB version 4.0
[    1.641327] nouveau 0000:01:00.0: DRM: MM: using COPY0 for buffer copies
[    1.641332] [drm] Initialized nouveau 1.3.1 20120801 for 0000:01:00.0 on minor 1
[    1.641710] [drm] Initialized i915 1.6.0 20171023 for 0000:00:02.0 on minor 0
[    1.641855] [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
[    1.642406] ACPI: Video Device [PEGP] (multi-head: yes  rom: yes  post: no)
[    1.642411] ACPI Error: [\_SB_.PCI0.GFX0.DD02._BCL] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
[    1.642417] No Local Variables are initialized for Method [_BCL]
[    1.642419] No Arguments are initialized for method [_BCL]
[    1.642420] ACPI Error: Method parse/execution failed \_SB.PCI0.PEG0.PEGP.DD02._BCL, AE_NOT_FOUND (20170831/psparse-550)



[   37.451243] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input14
[   37.458582] PKCS#7 signature not signed with a trusted key
[   37.458591] wl: loading out-of-tree module taints kernel.
[   37.458595] wl: module license 'MIXED/Proprietary' taints kernel.
[   37.458596] Disabling lock debugging due to kernel taint
[   37.460528] wl: module verification failed: signature and/or required key missing - tainting kernel
[   37.594533] wlan0: Broadcom BCM4365 802.11 Hybrid Wireless Controller 6.30.223.271 (r587334)



[   38.738993] Bluetooth: hci0: BCM (001.001.011) build 0000
[   38.739314] bluetooth hci0: Direct firmware load for brcm/BCM.hcd failed with error -2
[   38.739317] Bluetooth: hci0: BCM: Patch brcm/BCM.hcd not found



[   39.010246] nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 50405c [ IBUS ]
[   40.052823] IPv6: ADDRCONF(NETDEV_CHANGE): wlp7s0: link becomes ready
[   40.138284] PKCS#7 signature not signed with a trusted key
[   40.146556] vboxdrv: Found 8 processor cores
[   40.164185] vboxdrv: TSC mode is Invariant, tentative frequency 2194915642 Hz
[   40.164187] vboxdrv: Successfully loaded version 5.2.10_Ubuntu (interface 0x00290001)
[   40.169061] PKCS#7 signature not signed with a trusted key
[   40.169651] VBoxNetFlt: Successfully started.
[   40.174650] PKCS#7 signature not signed with a trusted key
[   40.174923] VBoxNetAdp: Successfully started.
[   40.179247] PKCS#7 signature not signed with a trusted key
[   40.179542] VBoxPciLinuxInit
[   40.181746] vboxpci: IOMMU not found (not registered)
[   40.768002] Bluetooth: hci0: command 0x1003 tx timeout
[   79.487881] Could not find key with description: [09603bf529db0c73]
[   79.487885] process_request_key_err: No key
[   79.487886] Could not find valid key in user session keyring for sig specified in mount option: [09603bf529db0c73]
[   79.487888] One or more global auth toks could not properly register; rc = [-2]
[   79.487890] Error parsing options; rc = [-2]

Thanks for any pointers, it is very much appreciated.

JDS

akred3
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Joined: Sun Sep 13, 2015 12:22 pm

Re: Freeze on shutdown or logout following suspend

Post by akred3 » Mon Jul 16, 2018 4:18 pm

Hello,
I have the exact same problem and I am quite interested by a solution.
Thanks
Last edited by akred3 on Thu Jul 19, 2018 4:47 pm, edited 1 time in total.

JDS1
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Level 1
Posts: 6
Joined: Tue Jun 03, 2014 6:47 am

Re: Freeze on shutdown or logout following suspend

Post by JDS1 » Tue Jul 17, 2018 11:59 am

I seem to have found a solution here: viewtopic.php?t=258577

To recap, add some kernel parameters (no idea what these ones do!)

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sudo xed /etc/default/grub
Find the line containing GRUB_CMDLINE_LINUX_DEFAULT="......" and add the following parameters at the end of the list:

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rcutree.rcu_idle_gp_delay=1 acpi_osi=! acpi_osi='Windows 2009'
then make sure you run

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sudo update-grub
Shuts down and logs out without error now every time. I am running nvidia-390.

akred3
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Posts: 16
Joined: Sun Sep 13, 2015 12:22 pm

Re: Freeze on shutdown or logout following suspend

Post by akred3 » Thu Jul 19, 2018 4:47 pm

Thanks for the tip

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