New Philips speakers won't be recognized (linux mint cinnamon 18.3)

[winxpwasgreat]

Just bought USB Philips speakers for my laptop with Cinnamon 18.3.
They aren't detected by the plug n play.. not sure what to do.

[MrEen]

Hi winxpwasgreat.

Install and run PulseAudio Volume Control (pavucontrol.) On the Output Devices tab you might have them available there to select.

If not, paste back the results of lsmod | grep snd

[winxpwasgreat]

Code: Select all

snd_hda_codec_hdmi     49152  1
snd_hda_codec_realtek    90112  1
snd_hda_codec_generic    73728  1 snd_hda_codec_realtek
snd_soc_rt298          36864  0
snd_soc_ssm4567        16384  0
snd_soc_rt286          36864  0
snd_soc_rl6347a        16384  2 snd_soc_rt298,snd_soc_rt286
snd_hda_intel          36864  7
snd_soc_core          233472  3 snd_soc_ssm4567,snd_soc_rt298,snd_soc_rt286
snd_hda_codec         126976  4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_compress           20480  1 snd_soc_core
ac97_bus               16384  1 snd_soc_core
snd_hda_core           81920  5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_hwdep              16384  1 snd_hda_codec
snd_pcm               102400  9 snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_core,snd_hda_codec_hdmi,snd_soc_rt298,snd_soc_rt286,snd_soc_core
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            32768  1 snd_seq_midi
snd_seq                65536  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              32768  2 snd_seq,snd_pcm
snd                    77824  26 snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm
snd_soc_sst_acpi       16384  0
soundcore              16384  1 snd
snd_soc_sst_match      16384  1 snd_soc_sst_acpi

Here is the output.
Volucontrol doesn't detect anything.
I miss WinXP so much.

[MrEen]

Try sudo modprobe snd_usb_audio in the terminal. Then test.

[MrEen]

Considering it wasn't detected automatically, make sure it's plugged into the USB port fully.

Also, if you have another USB port available, try that. Sometimes USB3 ports are problematic with devices other than drives. Use USB2 port if you can to see if that helps.

[winxpwasgreat]

Doesn't work.
If I unplug the jack, my laptop pc audio works, but as soon as I plug those speakers' jack, I can't hear anything. Also then I plug their USB, don't receive any message or notification.
There's no on/off button to press.

Tried all 3 usb ports I have.

[winxpwasgreat]

So I guess I'll have to throw away those 120$ speakers and buy new ones which are not USB?

Wow, the perks of using Linux Mint!

Piece of crap OS.

[Pierre]

well no - - it's not actually A 'Piece of crap OS,, but it sure is more limited than XP ever was.
- - as it's not strictly an Plug & Play system like XP was supposed to be.
most hardware in any Linux System is detected at Boot-Up, rather than with an Plug & Play system.

[pdc_2]

sound.png

Hi winxp

welcome to the forums; sorry to hear of your troubles; it must be very annoying and irritating; very frustrating;

if you plug the speakers in and type or paste

Code: Select all

lsusb

, can you tell us what you get please;

on our system, I right-click on the sound icon bottom right; select sound preferences

in hardware; nothing showing there? (I ask because we got a DAC device recently; plugs into usb; output to conventional stereo; it was fine)

[MrEen]

Doesn't work.
If I unplug the jack, my laptop pc audio works, but as soon as I plug those speakers' jack, I can't hear anything. Also then I plug their USB, don't receive any message or notification.
There's no on/off button to press.

Tried all 3 usb ports I have.

So these have a regular speaker jack and a USB connector? If so, I think that means they get their power from the USB port, not sound. Then we have a completely different issue.

If that's not correct, could you give us a link to the model you purchased?

If that was correct, you probably just have the speaker jack muted. Open alsamixer by typing that in the terminal. Make sure you do not see MM under the columns for Speakers and Line Out (use left/right arrow keys to select, m to mute/unmute, up/down arrows to change volume.)