Love Linux Mint but it won't Reboot (but will shutdown/boot)

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
Jacob02111982
Level 1
Level 1
Posts: 2
Joined: Tue Sep 11, 2018 11:11 am

Love Linux Mint but it won't Reboot (but will shutdown/boot)

Post by Jacob02111982 » Tue Sep 11, 2018 11:16 am

Hello,
I'm excited to use Linux Mint (Mate) it's light weight and GUI MATE looks great. I'm a newb user that ran Ubuntu 14/16/18 LTS for awhile.
My issue is Mint won't do a reboot cycle properly. Specifically on the start up, it freezes on the Mint logo after 3 out of 5 dots. The strange part is the machine will shutdown completely fine and boot back up normally.
Suggestions?
Thanks!

User avatar
karlchen
Level 19
Level 19
Posts: 9412
Joined: Sat Dec 31, 2011 7:21 am
Location: Germany

Re: Love Linux Mint but it won't Reboot (but will shutdown/boot)

Post by karlchen » Tue Sep 11, 2018 11:21 am

Hello, Jacob02111982 .
Jacob02111982 wrote:
Tue Sep 11, 2018 11:16 am
My issue is Mint won't do a reboot cycle properly. Specifically on the start up, it freezes on the Mint logo after 3 out of 5 dots.
When this happens try pressing the ESC key once. This should make the Mint logo go away. Instead you should see the startup messages which are displayed on the screen. The last message(s) on the screen might give a hint where the startup process got stuck, if we are lucky.

Best regards,
Karl
Image
Linux Mint 18.1 64-bit Cinnamon Desktop, Total Commander 9.21a 64-bit
Ubuntu 18.04.1 32-bit Mate Desktop, Total Commander 9.21a 32-bit
Windows? - 1 window in every room

Jacob02111982
Level 1
Level 1
Posts: 2
Joined: Tue Sep 11, 2018 11:11 am

Re: Love Linux Mint but it won't Reboot (but will shutdown/boot)

Post by Jacob02111982 » Tue Sep 11, 2018 6:20 pm

Hi, thanks and yes this worked:

"pressing the ESC key once. This should make the Mint logo go away. Instead you should see the startup messages which are displayed on the screen. The last message(s) on the screen might give a hint where the startup process got stuck"
I saw all the services etc that were stopping and the lines ended in:

...
Reached target Final Step
646.492293 reboot:starting system



And it just froze there. No blinking HDD lights

Suggestions? Thank you!

DAMIEN1307
Level 6
Level 6
Posts: 1143
Joined: Tue Feb 21, 2017 8:13 pm
Location: Alamogordo, New Mexico

Re: Love Linux Mint but it won't Reboot (but will shutdown/boot)

Post by DAMIEN1307 » Tue Sep 11, 2018 6:42 pm

it seems to me that when you are trying to reboot, there is something that just refuses to "die" preventing the reboot process and is just not "timing out"...thats my best guess and is going to require someone a little more knowledgeable than myself to isolate this for you...DAMIEN
ORDO AB CHAO

Post Reply

Return to “Hardware Support”