DVD Drive not accessible <Abandoned>

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lsemmens
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DVD Drive not accessible <Abandoned>

Post by lsemmens » Wed Sep 19, 2018 7:21 am

ABANDONED - owing to accidental damage to laptop

As the title suggests, my optical drive just does not want to play with Linux. It shows in "Disks" and even in "inxi -Fxzd" but nothing seems to want to address it. Currently there is a known good movie disk in the drive and nothing tells me it is there, let alone play it. I've tried blank disks and all the same. I no longer have Windwoes to test with that, but it worked last time I tried it, which, I must admit was quite some time ago. Suggestions? Please?

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leigh@leigh-lappy:~$ inxi -Fxzd
System:    Host: leigh-lappy Kernel: 4.15.0-32-generic x86_64
           bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.8 (Gtk 3.22.30-1ubuntu1)
           Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: TOSHIBA product: Satellite C50D-B v: PSCN4A-02G00H serial: N/A
           Mobo: TOSHIBA model: ZBWAE v: 1.00 serial: N/A
           BIOS: TOSHIBA v: 5.30 date: 08/26/2015
Battery    BAT1: charge: 25.1 Wh 100.0% condition: 25.1/31.7 Wh (79%)
           model: TOSHIBA PABAS0241231 status: Full
CPU:       Dual core AMD E1-6010 APU with AMD Radeon R2 Graphics (-MCP-) 
           arch: Puma rev.1 cache: 1024 KB
           
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 5390
           clock speeds: max: 1350 MHz 1: 1038 MHz 2: 1028 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Mullins [Radeon R2 Graphics]
           bus-ID: 00:01.0
           Display Server: x11 (X.Org 1.19.6 )
           drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1366x768@60.00hz
           OpenGL: renderer: AMD MULLINS (DRM 2.50.0 / 4.15.0-32-generic, LLVM 6.0.0)
           version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD] FCH Azalia Controller
           driver: snd_hda_intel bus-ID: 00:14.2
           Card-2 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
           driver: snd_hda_intel bus-ID: 00:01.1
           Sound: Advanced Linux Sound Architecture v: k4.15.0-32-generic
Network:   Card-1: Realtek RTL8101/2/6E PCIE Fast/Gigabit Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
           driver: ath9k bus-ID: 03:00.0
           IF: wlp3s0 state: up mac: <filter>
Drives:    HDD Total Size: 120.0GB (33.9% used)
           ID-1: /dev/sda model: KINGSTON_SA400S3 size: 120.0GB
           Optical-1: /dev/sr0 model: TSST CDDVDW SU-208FB
           rev: TF01 dev-links: cdrom,cdrw,dvd,dvdrw
           Features: speed: 24x multisession: yes
           audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 110G used: 38G (37%) fs: ext4 dev: /dev/sda1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 52.5C mobo: N/A gpu: 52.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 187 Uptime: 4 min Memory: 1118.1/3376.1MB
           Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 
Last edited by lsemmens on Wed Sep 26, 2018 8:56 am, edited 1 time in total.
Kernel: 4.15.0-36-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.9
Distro: Linux Mint 19 Tara

Laptop T4500 Dualcore 4Gb RAM
Server AMD Phenom 9650 - GEForce 9400GT 6Gb RAM
+ three other Linux Mint machines
Out of my mind - please leave a message

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administrollaattori
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Re: DVD Drive not accessible

Post by administrollaattori » Wed Sep 19, 2018 8:21 am

Check that you are into cdrom group

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groups
If you are in the cdrom group, try to copy DVD or CD for seeing if the cdrom is working.

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ls /*/cdrom
... if /dev/cdrom, run

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dd if=/dev/cdrom of=mydvd.iso status=progress
Open the iso using Engrampa for example.

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richyrich
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Re: DVD Drive not accessible

Post by richyrich » Wed Sep 19, 2018 8:56 am

When you insert that dvd into the drive, can you hear it spin up ?

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lsemmens
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Re: DVD Drive not accessible

Post by lsemmens » Wed Sep 19, 2018 11:41 pm

The disk spins up

The response to the commands here, administrollatori - there

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leigh@leigh-lappy:~$ groups
leigh adm cdrom sudo dip plugdev lpadmin sambashare
leigh@leigh-lappy:~$ ls /*/cdrom
/dev/cdrom
leigh@leigh-lappy:~$ dd if=/dev/cdrom of=mydvd.iso status=progress
dd: failed to open '/dev/cdrom': No medium found
leigh@leigh-lappy:~$ 
I get a no medium found regardless of the type of disk in the drive.
Kernel: 4.15.0-36-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.9
Distro: Linux Mint 19 Tara

Laptop T4500 Dualcore 4Gb RAM
Server AMD Phenom 9650 - GEForce 9400GT 6Gb RAM
+ three other Linux Mint machines
Out of my mind - please leave a message


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lsemmens
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Re: DVD Drive not accessible

Post by lsemmens » Thu Sep 20, 2018 8:09 am

Thanks again, mate, no, dma issue did not fix it. I can click on Eject using Brasero or Disks and the disk ejects. I put the disk back in, and the drive spins up, but nothing! I'm beginning to suspect dead optics because nothing tells me that there is a disk in the drive.
Kernel: 4.15.0-36-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.9
Distro: Linux Mint 19 Tara

Laptop T4500 Dualcore 4Gb RAM
Server AMD Phenom 9650 - GEForce 9400GT 6Gb RAM
+ three other Linux Mint machines
Out of my mind - please leave a message

rene
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Re: DVD Drive not accessible

Post by rene » Thu Sep 20, 2018 1:09 pm

Given that it's a laptop, the lens will be easily accessible if you eject the tray; try cleaning it with a soft (!) cloth (such as one used for cleaning eyeglasses) and if needed with a bit of alcohol/eyeglass cleaning fluid.

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lsemmens
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Re: DVD Drive not accessible

Post by lsemmens » Thu Sep 20, 2018 11:48 pm

Thank's rene, that was one of the first things I tried. :( Anyway, I appreciate the suggestion.
Kernel: 4.15.0-36-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.9
Distro: Linux Mint 19 Tara

Laptop T4500 Dualcore 4Gb RAM
Server AMD Phenom 9650 - GEForce 9400GT 6Gb RAM
+ three other Linux Mint machines
Out of my mind - please leave a message

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administrollaattori
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Re: DVD Drive not accessible

Post by administrollaattori » Fri Sep 21, 2018 2:48 am

lsemmens wrote:
Thu Sep 20, 2018 11:48 pm
Thank's rene, that was one of the first things I tried. :( Anyway, I appreciate the suggestion.
Make a mount point for cdrom and add the next line in the /etc/fstab file.

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/dev/cdrom /media/cdrom auto rw,noauto,user,exec 0 0
To make a mount point:

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sudo mkdir -p /media/cdrom
To edit the file:

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xed admin:///etc/fstab

addysmith97
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Re: DVD Drive not accessible

Post by addysmith97 » Wed Sep 26, 2018 12:24 am

The issue of access denied to CD Rom occurred probably by 'No permissions set' or the corrupted reg files - so in that case, the CD/DVD drive is not accessible & your access denied. Another possibility is that the Group Policy setting is not being removed on Windows by a particular user to the group and you get the message "access denied" when accessing the CD drive, although for USB too. Stop searching for windows XP CD-Drive access denied or the CD-Drive not accessible access denied and learn how to grant read / write access to USB or CD-Drive in Windows & fix access denied to DVD Drive

rene
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Re: DVD Drive not accessible

Post by rene » Wed Sep 26, 2018 1:09 am

addysmith97 wrote:
Wed Sep 26, 2018 12:24 am
Stop searching for windows XP CD-Drive access denied or the CD-Drive not accessible access denied and learn how [ ... ]
Although your posting initially reads as one of the many Windows software-spam sites out there on the web, I do in fact from your history believe you are a person, even though in that case clearly a rather confused one. Note that this is a forum for a Linux distribution; there is no Windows, XP or otherwise, Windows registry or Group Policy anywhere in sight: Linux is a different operating system.

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lsemmens
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Re: DVD Drive not accessible

Post by lsemmens » Wed Sep 26, 2018 8:55 am

This problem has become somewhat redundant now. I managed to knock the lappy off a table a couple of days back. It managed to damage one of the hinges to the screen. I can probably pick up a more powerful spec machine at auction for less than it would cost me to fix it, so that is the direction I shall travel. It's currently still working (thank God for a SSD) or I'd be desperate by now.
Kernel: 4.15.0-36-generic x86_64 bits: 64
Desktop: Cinnamon 3.8.9
Distro: Linux Mint 19 Tara

Laptop T4500 Dualcore 4Gb RAM
Server AMD Phenom 9650 - GEForce 9400GT 6Gb RAM
+ three other Linux Mint machines
Out of my mind - please leave a message

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