Hi,
i'm using LM 19 cinnamon (3.8.9) on my DELL Inspirion 5558 laptop
i updated the linux system and since then my laptop stopped producing sound, not from the built in speakers neither from headphone plug.
i tried a few different players, rebooting and checking the sound settings. the sound test actually WORKS and the devices seems ok, but nothing else does.
what seems to be the problem?
device recognized but no sound LM19
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drorkb
device recognized but no sound LM19
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: device recognized but no sound LM19
Hi drorkb, and welcome to the forum.
There are a few possibilities as to why it stopped working. To help us help you, please paste back the results of running the following in the terminal:
When you paste back the results, please enclose the results in-between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply.
There are a few possibilities as to why it stopped working. To help us help you, please paste back the results of running the following in the terminal:
inxi -Fxz and aplay -l. Also start a song or video and get the results of pacmd list-sinks as wellWhen you paste back the results, please enclose the results in-between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply.
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drorkb
Re: device recognized but no sound LM19
hey! thank you for answering
here are the code results in order
the second
and the third while playing a youtube video
here are the code results in order
Code: Select all
~$ inxi -Fxz
System: Host: db-Inspiron-5558 Kernel: 4.15.0-34-generic x86_64
bits: 64 gcc: 7.3.0
Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1)
Distro: Linux Mint 19 Tara
Machine: Device: laptop System: Dell product: Inspiron 5558 v: 01 serial: N/A
Mobo: Dell model: 0GGKVJ v: A00 serial: N/A
UEFI [Legacy]: Dell v: A07 date: 11/06/2015
Battery BAT0: charge: 6.6 Wh 21.7% condition: 30.5/41.4 Wh (74%)
model: SMP DELL VN3N047E616 status: Charging
CPU: Dual core Intel Core i3-5005U (-MT-MCP-)
arch: Broadwell rev.4 cache: 3072 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 7981
clock speeds: max: 1900 MHz 1: 1431 MHz 2: 1616 MHz 3: 1501 MHz
4: 1582 MHz
Graphics: Card: Intel HD Graphics 5500 bus-ID: 00:02.0
Display Server: x11 (X.Org 1.19.6 )
drivers: modesetting (unloaded: fbdev,vesa)
Resolution: 1366x768@60.00hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 5500 (Broadwell GT2)
version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio: Card-1 Intel Broadwell-U Audio Controller
driver: snd_hda_intel bus-ID: 00:03.0
Card-2 Intel Wildcat Point-LP High Def. Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.15.0-34-generic
Network: Card-1: Intel Wireless 3160 driver: iwlwifi bus-ID: 06:00.0
IF: wlp6s0 state: up mac: <filter>
Card-2: Realtek RTL8101/2/6E PCIE Fast/Gigabit Ethernet controller
driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 07:00.0
IF: enp7s0 state: down mac: <filter>
Drives: HDD Total Size: 500.1GB (5.6% used)
ID-1: /dev/sda model: ST500LT012 size: 500.1GB
Partition: ID-1: / size: 73G used: 18G (26%) fs: ext4 dev: /dev/sda1
ID-2: /home size: 380G used: 4.4G (2%) fs: ext4 dev: /dev/sda2
ID-3: swap-1 size: 5.00GB used: 0.81GB (16%)
fs: swap dev: /dev/sda3
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 54.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A fan-2: 2200 fan-3: 2200
Info: Processes: 210 Uptime: 2 days Memory: 2311.9/3856.1MB
Init: systemd runlevel: 5 Gcc sys: 7.3.0
Client: Shell (bash 4.4.191) inxi: 2.3.56
Code: Select all
db@db-Inspiron-5558:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Code: Select all
db@db-Inspiron-5558:~$ pacmd list-sinks
2 sink(s) available.
index: 0
name: <alsa_output.pci-0000_00_03.0.hdmi-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: RUNNING
suspend cause:
priority: 9030
volume: front-left: 36052 / 55% / -15.57 dB, front-right: 36052 / 55% / -15.57 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 24.91 ms
max request: 4 KiB
max rewind: 64 KiB
monitor source: 0
sample spec: s16le 2ch 48000Hz
channel map: front-left,front-right
Stereo
used by: 1
linked by: 1
configured latency: 25.00 ms; range is 0.50 .. 341.33 ms
card: 0 <alsa_card.pci-0000_00_03.0>
module: 7
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "HDMI 0"
alsa.id = "HDMI 0"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "3"
alsa.card = "0"
alsa.card_name = "HDA Intel HDMI"
alsa.long_card_name = "HDA Intel HDMI at 0xf7214000 irq 49"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:03.0"
sysfs.path = "/devices/pci0000:00/0000:00:03.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "160c"
device.product.name = "Broadwell-U Audio Controller"
device.form_factor = "internal"
device.string = "hdmi:0"
device.buffering.buffer_size = "65536"
device.buffering.fragment_size = "32768"
device.access_mode = "mmap+timer"
device.profile.name = "hdmi-stereo"
device.profile.description = "Digital Stereo (HDMI)"
device.description = "Built-in Audio Digital Stereo (HDMI)"
alsa.mixer_name = "Intel Broadwell HDMI"
alsa.components = "HDA:80862808,80860101,00100000"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
properties:
device.icon_name = "video-display"
active port: <hdmi-output-0>
* index: 1
name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 9039
volume: front-left: 55708 / 85% / -4.23 dB, front-right: 55708 / 85% / -4.23 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 0.00 ms
max request: 0 KiB
max rewind: 0 KiB
monitor source: 1
sample spec: s16le 2ch 48000Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0.00 ms; range is 0.50 .. 341.33 ms
card: 1 <alsa_card.pci-0000_00_1b.0>
module: 8
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "ALC3234 Analog"
alsa.id = "ALC3234 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "1"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0xf7210000 irq 48"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "9ca0"
device.product.name = "Wildcat Point-LP High Definition Audio Controller"
device.form_factor = "internal"
device.string = "front:1"
device.buffering.buffer_size = "65536"
device.buffering.fragment_size = "32768"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
alsa.mixer_name = "Realtek ALC3234"
alsa.components = "HDA:10ec0255,102806ae,00100002"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-speaker>
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drorkb
Re: device recognized but no sound LM19
also, when i connect the laptop to the TV set via HDMI the TV plays the sound just right.
Re: device recognized but no sound LM19
Okay. That helps and is good to know.
When you were playing that youtube, sound was trying to play out the HDMI port.
I suggest installing and running PulseAudio Volume Control (pavucontrol.) When it opens, make sure on the configuration tab the second Built-in Audio profile is set to Analog Stereo Duplex, then play something again and if still no sound, go to the Playback tab and change the device it's playing to by clicking on the box above the volume bar.
Hope that helps.
