[SOLVED] No Sound on Notebook

[dzhDante]

Done the changes and nothing yet. No sound. And my headphones died as you said. lol.
Here is the result for the command pacmd list-sinkswhile a song is playing.

Code: Select all

1 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9039
	volume: front-left: 60260 /  92% / -2,19 dB,   front-right: 60260 /  92% / -2,19 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 86,01 ms
	max request: 15 KiB
	max rewind: 64 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Estéreo
	used by: 1
	linked by: 1
	configured latency: 90,00 ms; range is 0,50 .. 371,52 ms
	card: 0 <alsa_card.pci-0000_00_1f.3>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC1220 Analog"
		alsa.id = "ALC1220 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xa5410000 irq 145"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "a348"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "65536"
		device.buffering.fragment_size = "32768"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Estéreo analógico"
		device.description = "Áudio interno Estéreo analógico"
		alsa.mixer_name = "Realtek ALC1220"
		alsa.components = "HDA:10ec1220,155895e1,00100003"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Alto-falantes (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Fones de ouvidos (priority 9000, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>

And here is the results for the dmesg | grep snd command, also while a song is playing:

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[    6.356965] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    6.357167] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    6.396620] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC1220: line_outs=1 (0x1b/0x0/0x0/0x0/0x0) type:speaker
[    6.396622] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    6.396623] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x14/0x0/0x0/0x0/0x0)
[    6.396623] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    6.396624] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
[    6.396625] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    6.396626] snd_hda_codec_realtek hdaudioC0D0:      Mic=0x18
[    6.396627] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12

I undone the changes on alsa-base.conf

[MrEen]

I'm stuggling now to find a solution.

Does the laptop have an HDMI port? The reason I ask is you're not showing any HDMI sound options, so if it does have one, let's see the output of dmesg | grep HDMI and maybe that'll give us a hint of where to look next.

[MrEen]

Just had a quick read-through to see if I missed anything, and I found something that may be the cause of your trouble.

Your system is very new. Linux support always trails a little behind, so it's very important to keep the kernel as updated as possible when things aren't working.

Back when you started this thread, you were using a kernel that has since had a few upgrades. If you haven't already, upgrade your kernel via the Update Manager.

I actually don't really expect that to help though with the 4.15 kernel. I believe you may need a 4.18 kernel to have any hope for success.

I don't know if you have a 4.18 kernel available on Mint 19 yet (I'm using 18.3) but if you do, then the Update Manager should show it. If not, you could look around the forum for the best way to get it, or install UKUU and use that to install the most recent 4.18 kernel. Do not get the 4.19 kernel at this time as I've read from user @gm10 there are issues with it.

Apologies for not spotting that much sooner.

P.S. You might want to undo changes you've done before upgrading the kernel. If the last line of alsa-base.conf still has options snd-hda-intel model=xxxxx, delete the whole line then save the file. You can add it back after the kernel upgrade only if sound is still messed up.

[dzhDante]

Here is the result for dmesg | grep HDMI

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[    0.077798] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)

I´m about to update de kernel.

[dzhDante]

I just updated my kernel.
I installed the 4.18.20 version, and guess what: WORK! I have sound on my speakers now!

Thanks man! Thanks a lot! I can´t say how grateful I am!

P.S. Now I just edit the topic and write [SOLVED] in front of it? Or I need to do some other thing? lol

[MrEen]

That's fantastic dzhDante! Good work!

Go to your first post of this topic and click on the pencil icon and edit the Subject either in front or after, doesn't matter.

I'm very sorry I didn't spot how new your system was 6 weeks ago. Could have saved a lot of trouble.

All the best.

[dzhDante]

No man, you did all the hard work.

All the best to you too!