Upgrade to i7-8086K causes linux to freeze eventually

[Mr.UNOwen]

Hello,

I upgraded from a 3rd gen i7 to an 8th gen, but after a while (typically after a few hours of use and more often than not during a video playing) the screen will freeze. Generally the mouse is still functional though. I then got an image of the latest mint 19 on USB to see if it's just a matter of needing the latest mint, but this issue isn't entirely gone. I'd say it goes 2x to 4x longer without freezing and in those cases involved a video in a web browser. What do I need to provide to find the root cause of this issue. Also I ran the memory test that comes with the live disc image for 1/2 a day with no failures reported.

[catweazel]

Please post the output of this terminal command:

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inxi -Fxz

Enclose the results between [ⅽode] and [/ⅽode] code markers by selecting </> from the mini toolbar above the textbox where you type your reply. Note that it's a capital F in that command, followed by lower case xz.

[Mr.UNOwen]

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System:    Host: adminz-System Kernel: 4.4.0-137-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.1 Serena
Machine:   System: Gigabyte product: B360N WIFI v: Default string
           Mobo: Gigabyte model: B360N WIFI-CF v: x.x Bios: American Megatrends v: F1 date: 03/06/2018
CPU:       Hexa core Intel Core i7-8086K (-HT-MCP-) cache: 12288 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 48095
           clock speeds: max: 5000 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz 5: 800 MHz 6: 800 MHz
           7: 803 MHz 8: 800 MHz 9: 800 MHz 10: 800 MHz 11: 800 MHz 12: 4364 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Hawaii XT [Radeon R9 290X] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz, 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on AMD HAWAII (DRM 2.43.0 / 4.4.0-137-generic, LLVM 4.0.0)
           GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card-1 Intel Device a348 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.4.0-137-generic
           Card-2 Advanced Micro Devices [AMD/ATI] Hawaii HDMI Audio driver: snd_hda_intel bus-ID: 01:00.1
Network:   Card-1: Intel Device a370 bus-ID: 00:14.3
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
           Card-2: Intel Device 15bc bus-ID: 00:1f.6
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
           Card-3: Intel I211 Gigabit Network Connection driver: igb v: 5.3.0-k port: 3000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-4: Realtek RTL8188EUS 802.11n Wireless Network Adapter
           driver: r8188eu v: v4.1.4_6773.20130222 usb-ID: 001-002
           IF: wlxc04a00284c65 state: N/A mac: N/A
Drives:    HDD Total Size: 752.2GB (20.3% used) ID-1: /dev/sda model: SanDisk_SD7SB7S5 size: 512.1GB
           ID-2: /dev/sdb model: MKNSSDRE240GB size: 240.1GB
Partition: ID-1: / size: 213G used: 135G (67%) fs: ext4 dev: /dev/sdb1
           ID-2: swap-1 size: 8.54GB used: 0.00GB (0%) fs: swap dev: /dev/sdb5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 27.8C mobo: 16.8C gpu: 63.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 249 Uptime: 15:17 Memory: 4170.1/15979.7MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

[catweazel]

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Machine:   System: Gigabyte product: B360N WIFI v: Default string
           Mobo: Gigabyte model: B360N WIFI-CF v: x.x Bios: American Megatrends v: F1 date: 03/06/2018

A good place to start would be to update your out of date BIOS.

[thx-1138]

...your Coffee Lake processor needs a much newer kernel, preferably 4.15 & above.
To keep it short, overall, you'd be better served with Mint 19.

[catweazel]

...your Coffee Lake processor needs a much newer kernel, preferably 4.15 & above.
To keep it short, overall, you'd be better served with Mint 19.

Good catch. I didn't notice that.

[thx-1138]

...thanks catweasel. Actually, now that i re-read the OP's post, since you say you still get occasional crashes with 19 as well,
try kernel 4.18 instead of 4.15, instructions here.

[Mr.UNOwen]

In that thread you pointed me to; I just need to copy those 4 Debian packages and install them? Will it work for either mint versions? Funny enough, I was going to say the problem seems to have not showed until the computer froze midway into writing this.

[thx-1138]

...the instructions themselves will work for whatever Mint version -
your brand new motherboard from March 2018 & Coffee Lake processor as a 'whole' won't perform as it should though under 18.

18.x => will give you headaches down the road (due to having older xorg / mesa packages not getting updates / new features etc).
19.x => what you should use (newer systems need newer OSes with updated stack)

Kernel => someone can experiment & try out whatever version he/she wishes, but - in this case,
absolute minimum is 4.15 (and as you see, even such isn't enough to get it run smoothly).
The very first early elementary bits of support for Coffee Lake were added with 4.13, and...
i'm actually somewhat surprised that it even booted in the first place with Mint 18 &...4.4.x(!).
Only explanation i can give is probably because it shares a relatively similar base architecture with the older Kabylake.

Kernel 4.18 => will provide way much better support for your processor.

Mint 19.1 (when it gets released) => will probably come with 4.18 / 4.19 by then,
thereby way more chances it will work out-of-the-box without the need of further fiddling with it.

BIOS: probably a good idea as well, do not dismiss it -
vendors usually release various important bugfixes in the first months after a board hits the market nowadays...

4 packages: i assume you mean Lord Bortar's instructions.
Those refer to so-called mainline kernels, they're meant for testing mainly, and not really for production use.
They also point to an older mainline kernel currently.

Stay with gm10 instructions in that thread, as those will give you a 4.18.x kernel which is officially supported under Mint 19 / Ubuntu 18.04,
and which also provides some extra fixes from Canonical.
Just open a terminal and copy / paste, press enter, line-by-line, the following 4 commands:
printf 'deb http://archive.ubuntu.com/ubuntu/ cosmic main\n' | sudo tee /etc/apt/sources.list.d/cosmic.list
Enter...
printf "Package: *\nPin: release a=cosmic\nPin-Priority: 400" | sudo tee /etc/apt/preferences.d/cosmic.pref
Enter...
apt updateEnter...
apt install linux-image-generic/cosmic
Then simply reboot.

And although i probably sound repetitive now, i strongly recommend going with 19.x & to avoid 18.x,
newer hardware needs a newer OS (newer kernel, newer graphics stack / drivers etc)...

[Mr.UNOwen]

So I just made the switch to a fresh install of 19. So far so good, it's been an hour without freezes or crashes. Prior to this I dusted off my windows disk and checked to see how that ran. Even after updated the gpu driver, windows would flicker the screen informing me the driver was unresponsive and had to restart. Also since it's 8.1, it gives me the message that windows doesn't support my CPU when logging in. I've yet to move over to the 4.18 kernel yet.

[Mr.UNOwen]

I spoke too soon, it's happening again. Time to upgrade that kernal.


Here's the new setup:

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System:    Host: adminz-B360N-WIFI Kernel: 4.18.7-041807-generic x86_64 bits: 64 gcc: 8.2.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1) Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: Gigabyte product: B360N WIFI serial: N/A
           Mobo: Gigabyte model: B360N WIFI-CF v: x.x serial: N/A
           UEFI: American Megatrends v: F1 date: 03/06/2018
CPU:       6 core Intel Core i7-8086K (-MT-MCP-) arch: Skylake rev.10 cache: 12288 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 48096
           clock speeds: max: 5000 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz 5: 800 MHz 6: 800 MHz
           7: 800 MHz 8: 800 MHz 9: 800 MHz 10: 800 MHz 11: 800 MHz 12: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Hawaii XT / Grenada XT [Radeon R9 290X/390X] bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz, 1920x1080@60.00hz
           OpenGL: renderer: AMD HAWAII (DRM 2.50.0 / 4.18.7-041807-generic, LLVM 6.0.0)
           version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Hawaii HDMI Audio [Radeon R9 290/290X / 390/390X]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel Device a348 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.18.7-041807-generic
Network:   Card-1: Intel Device a370 driver: iwlwifi bus-ID: 00:14.3
           IF: wlo1 state: down mac: <filter>
           Card-2: Intel Ethernet Connection (7) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: eno1 state: down mac: <filter>
           Card-3: Intel I211 Gigabit Network Connection driver: igb v: 5.4.0-k port: 3000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-4: Realtek RTL8188EUS 802.11n Wireless Network Adapter
           driver: r8188eu v: v4.1.4_6773.20130222 usb-ID: 001-002
           IF: wlxc04a00284c65 state: N/A mac: N/A
Drives:    HDD Total Size: 2240.5GB (0.8% used)
           ID-1: /dev/sda model: ST2000LM003_HN size: 2000.4GB
           ID-2: /dev/sdb model: MKNSSDRE240GB size: 240.1GB
Partition: ID-1: / size: 219G used: 18G (9%) fs: ext4 dev: /dev/sdb2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 27.8C mobo: 16.8C gpu: 58.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 318 Uptime: 1 min Memory: 1358.2/15972.6MB Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 

Lets see if it happens again....

[Mr.UNOwen]

NOOOOOO!!!! still happening... but a little better. Now it doesn't stay perpetually frozen, eventually it just logs me out.

[jglen490]

According to Gigabyte's CPU reference page https://www.gigabyte.com/us/Ajax/Suppor ... pe=Chipest That CPU is supported with the chipset for that motherboard using firmware level F3. So, yes, a firmware update should be done, as you are currently on F1.

Double check the link's information to make sure I input the right parameters. Then, SAVE everything that's important on that machine. Use Gigabyte's BIOS utility using the BIOS firmware setup on the motherboard. I believe it's the F2 key on boot that's brings up the setup page.

[Mr.UNOwen]

So it's been a while since I flashed a bios (last time was with a floppy drive). Any Do's and Do Not's before I accidentally destroy my system?

Also I see there's an F4 and on, should I stick to F3?

[Mr.UNOwen]

I don't know what the hell is going on. After downloading the F3 firmware, going to my downloads folder causes things to go to hell and send me back to the login screen. I haven't done anything but download the firmware from firefox. Is my computer trying to stop me from upgrading.

Update:
Managed to extract via browser and not go to folder. I'll do it later today to see what happens.

Update #2:
After leaving my computer off for a bit, the issue of Downloads folder causing issues went away.

[Mr.UNOwen]

HOLY CRAP! Flashing the bios was heart attach inducing! I started the process, walked away and then the thing would start powering on and turning off over and over. Any hoot, below is the curretnet stats... Lets see if this did anything.

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System:    Host: adminz-B360N-WIFI Kernel: 4.18.7-041807-generic x86_64 bits: 64 gcc: 8.2.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1) Distro: Linux Mint 19 Tara
Machine:   Device: desktop System: Gigabyte product: B360N WIFI serial: N/A
           Mobo: Gigabyte model: B360N WIFI-CF v: x.x serial: N/A
           UEFI: American Megatrends v: F3 date: 06/26/2018
CPU:       6 core Intel Core i7-8086K (-MT-MCP-) arch: Skylake rev.10 cache: 12288 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 48096
           clock speeds: max: 5000 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz 5: 800 MHz 6: 800 MHz
           7: 800 MHz 8: 800 MHz 9: 800 MHz 10: 800 MHz 11: 800 MHz 12: 800 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Hawaii XT / Grenada XT [Radeon R9 290X/390X] bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz, 1920x1080@60.00hz
           OpenGL: renderer: AMD HAWAII (DRM 2.50.0 / 4.18.7-041807-generic, LLVM 6.0.0)
           version: 4.5 Mesa 18.0.5 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Hawaii HDMI Audio [Radeon R9 290/290X / 390/390X]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel Device a348 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.18.7-041807-generic
Network:   Card-1: Intel Device a370 driver: iwlwifi bus-ID: 00:14.3
           IF: wlo1 state: down mac: <filter>
           Card-2: Intel Ethernet Connection (7) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: eno2 state: down mac: <filter>
           Card-3: Intel I211 Gigabit Network Connection driver: igb v: 5.4.0-k port: 3000 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-4: Realtek RTL8188EUS 802.11n Wireless Network Adapter
           driver: r8188eu v: v4.1.4_6773.20130222 usb-ID: 001-002
           IF: wlxc04a00284c65 state: N/A mac: N/A
Drives:    HDD Total Size: 240.1GB (34.4% used)
           ID-1: /dev/sda model: MKNSSDRE240GB size: 240.1GB
Partition: ID-1: / size: 219G used: 77G (38%) fs: ext4 dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 27.8C mobo: 16.8C gpu: 61.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 300 Uptime: 3 min Memory: 1300.2/15972.8MB Init: systemd runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56 

[Mr.UNOwen]

Ya.... no that didn't help. On the plus side it doesn't fail as catastrophically. Although I am seeing artifacts showing on screen. I'm starting to wonder if my GPU is going bad.

[Mr.UNOwen]

Just wondering, at what temperature would you consider to be unsafe for the CPU or GPU (in C)?

[HaveaMint]

Just wondering, at what temperature would you consider to be unsafe for the CPU or GPU (in C)?

Here is what some are saying.
http://www.tomshardware.com/answers/id- ... aming.html

[Mr.UNOwen]

I'm seeing things hit 70c, going to replace my cheap water pump with a decent one. Prior to my upgrade I'd see the spinner in my water loop spin, but now it doesn't (but there is flow judging by some trapped air bubbles). So I guess we'll see if I was just running a little hot for my setup.