Has the disk gone bad?

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deepakdeshp
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Has the disk gone bad?

Post by deepakdeshp » Sat Oct 20, 2018 12:34 pm

Hello,
I have a 2 TB external disk which is not detected by the system. I changed ports, systems with the same result. fdisk doesnt detect it too.
Is there anything I can do ? Especially to retrieve the data?

Code: Select all

sudo fdisk -l
[sudo] password for uma: 
Disk /dev/loop0: 141.8 MiB, 148664320 bytes, 290360 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/loop1: 87.9 MiB, 92119040 bytes, 179920 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/loop2: 141.8 MiB, 148623360 bytes, 290280 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/loop3: 87.9 MiB, 92123136 bytes, 179928 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/sda: 298.1 GiB, 320072933376 bytes, 625142448 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x80d2f3ee

Device     Boot     Start       End   Sectors  Size Id Type
/dev/sda1  *         2048    206847    204800  100M  7 HPFS/NTFS/exFAT
/dev/sda2          206848 602066943 601860096  287G 83 Linux
/dev/sda3       602066944 625137663  23070720   11G  7 HPFS/NTFS/exFAT

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deepakdeshp
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Re: Has the disk gone bad?

Post by deepakdeshp » Sat Oct 20, 2018 1:07 pm

lsusb detects it.

Code: Select all

lsusb
Bus 002 Device 002: ID 0bc2:ab24 Seagate RSS LLC 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 04f3:0232 Elan Microelectronics Corp. Mouse
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 04f2:b159 Chicony Electronics Co., Ltd 
Bus 001 Device 003: ID 03f0:201d Hewlett-Packard un2400 Gobi Wireless Modem (QDL mode)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 03f0:171d Hewlett-Packard Bluetooth 2.0 Interface [Broadcom BCM2045]
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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Joe2Shoe
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Re: Has the disk gone bad?

Post by Joe2Shoe » Sat Oct 20, 2018 1:35 pm

If that HDD is a Seagate HDD, it could be bad. I installed a new BarraCude Pro 1TB 7200rpm 128MB-Cache HDD in one of my 6 laptops 2 months ago, only used it 10-20 hours, and now the HDD is dead. Even with a 5 year warranty, they will ship me a reman/rehab unit.
I made the mistake of buying another Seagate product (the last one I bought was 10 years ago). Seagate used to be good, but their quality it seems has gone down hill. I will never buy another Seagate product again.
I have 4 HGST 1TB 7200rpm 32MB-cache drives ($50.00) in 4 laptops, one is 6 years old, another is 4 years old, and the other 2 within 1 year old and no problems whatsoever. HGST is Hitachi that was bought by WesternDigital. I have installed around 4 dozen of the HGST drives in laptops in the past 6 years and they are great.
Last edited by Joe2Shoe on Sat Oct 20, 2018 1:58 pm, edited 1 time in total.
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Re: Has the disk gone bad?

Post by Joe2Shoe » Sat Oct 20, 2018 1:52 pm

Back to your question, I would try the HDD in several different HDD USB enclosures on several different PCs. If no go, I have opened a HDD, removed the disks and installed them in a good identical HDD and copied the data to a different HDD or PC (the environment must be dust & lint-free and enclosed).
Data recovery costs an arm & a leg, per se. That's why I keep data on 2-3 HDDs and/or flash drives or SD cards with auto-backup software. DVDs will last around 15 years+- if kept in a pristine environment.
Usually the logic board on the back of the HDD or the floating arm inside goes bad. The logic board can be replaced easily, and the floating arm can be physically moved back into a neutral position (if you are lucky). I usually buy a used identical HDD on eBay for less than $10.00 and swap out the logic board, and most times that works, or swap out the disks inside.
Boot several Live DVDs and see if the HDD is detected.
Good luck.
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deepakdeshp
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Re: Has the disk gone bad?

Post by deepakdeshp » Sat Oct 20, 2018 2:05 pm

Joe2Shoe wrote:
Sat Oct 20, 2018 1:52 pm
Back to your question, I would try the HDD in several different HDD USB enclosures on several different PCs. If no go, I have opened a HDD, removed the disks and installed them in a good identical HDD and copied the data to a different HDD or PC (the environment must be dust & lint-free and enclosed).
Data recovery costs an arm & a leg, per se. That's why I keep data on 2-3 HDDs and/or flash drives or SD cards with auto-backup software. DVDs will last around 15 years+- if kept in a pristine environment.
Usually the logic board on the back of the HDD or the floating arm inside goes bad. The logic board can be replaced easily, and the floating arm can be physically moved back into a neutral position (if you are lucky). I usually buy a used identical HDD on eBay for less than $10.00 and swap out the logic board, and most times that works, or swap out the disks inside.
Boot several Live DVDs and see if the HDD is detected.
Good luck.
Thank you so much. I will try my luck by showing it to a repair shop. Seagate performance is really bad as my sister's disk has gone bad too.
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martinch
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Re: Has the disk gone bad?

Post by martinch » Sat Oct 20, 2018 3:44 pm

Just to rule out a dud USB enclosure/bridge, can you remove it and plug it directly into your PC (even if you just have it on your desk/table, with the leads running to it there)?

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Re: Has the disk gone bad?

Post by lsemmens » Sat Oct 20, 2018 7:06 pm

martinch wrote:
Sat Oct 20, 2018 3:44 pm
Just to rule out a dud USB enclosure/bridge, can you remove it and plug it directly into your PC (even if you just have it on your desk/table, with the leads running to it there)?
+1 try this FIrst, much easier than dismantling a drive if you don't have to.
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Re: Has the disk gone bad?

Post by sgtor » Sun Oct 21, 2018 4:51 am

BTW, you can buy some usb and HDD cables for testing HD's. Amazon has them pretty cheap.

A search for this term will show you what I'm talking about.
"SATA/PATA/IDE Drive to USB 2.0 Adapter Converter Cable"

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Re: Has the disk gone bad?

Post by jglen490 » Sun Oct 21, 2018 6:55 pm

Since it's a USB connection, when you plug it into a running Linux box, what does dmesg show?
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Re: Has the disk gone bad?

Post by deepakdeshp » Mon Oct 22, 2018 12:28 am

jglen490 wrote:
Sun Oct 21, 2018 6:55 pm
Since it's a USB connection, when you plug it into a running Linux box, what does dmesg show?
[/quotlsusb detects it as shown in the previous post.
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BG405
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Re: Has the disk gone bad?

Post by BG405 » Thu Oct 25, 2018 2:16 pm

deepakdeshp wrote:
Mon Oct 22, 2018 12:28 am
lsusb detects it as shown in the previous post.
What was meant was to try dmesg, e.g.
  • Without the HDD connected, run dmesg | tail -10
  • Connect the hard disk
  • Run dmesg | tail -10 again; post both outputs.
The last 10 lines should be enough but if all 10 lines have changed in the second output (with the disk connected), try increasing -10 to e.g. -25.

Hope this helps.
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Re: Has the disk gone bad?

Post by AndyMH » Thu Oct 25, 2018 5:38 pm

BTW, you can buy some usb and HDD cables for testing HD's. Amazon has them pretty cheap.
Good recommendation, this is what I got, works perfectly:

https://www.amazon.co.uk/gp/product/B01 ... UTF8&psc=1
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Re: Has the disk gone bad?

Post by phd21 » Fri Oct 26, 2018 1:30 am

Hi deepakdeshp,

I just read your post and the good replies to it. Here are my thoughts on this as well.

FYI: It looks like you have a MS Windows file system (NTFS) on the USB external drive which most do unless the user changes it. I once had a major problem with my 1tb WD USB external drive and thought I lost everything, but I booted up and used a DVD of "Minitool Partition Wizard" ran its check repair which fixed it in less than a minute. I then made copies of everything on it elsewhere. I use a bootable "gParted Live" or another Partition Manager editor for checking drives with Linux file systems.

Here is a download link to MiniTool Partition Wizard v9.1 iso file to burn to a CD/DVD or USB stick. Otherwise, it is difficult to find this or you have to create it using a MS Windows machine.

MiniTool Partition Wizard Technician 9.1 Bootable ISO Download - click the download button, must disable adblockers.
http://getintopc.com/softwares/utilitie ... -download/

I had one WD USB external drive go bad within months of purchase and required replacing and now a few years later it is making noises like pre-failure type hard drive noises. It is always good to have more than one backup drive and alternate them when backing up, just in case one does fail.

* I just noticed that over the past week or two that 1tb (terabyte) + SSD drives (Solid State Drives) have dropped their prices dramatically from well over $400us with some around $129us - $200us. These have no moving parts like the older regular mechanical platter hard drives (hdd), so should last longer.

Amazon.com: ssd 1tb: Electronics
https://www.amazon.com/s/ref=nb_sb_noss ... ds=ssd+1tb

1tb ssd - Newegg.com
https://www.newegg.com/Product/ProductL ... Submit=ENE


These type of USB connectors are great to have.
I have the one below which works well for 2.5 inch 5volt hard drives or SDDrives. Took a while to get it from this vendor but it works great, nice quality, and has activity lights too.
Amazon.com: Iusun USB 3.0 To SATA 22 Pin 2.5 Inch Hard Disk Driver SSD Adapter Cable Super Speed (Black,9.8"):
https://www.amazon.com/gp/product/B071H ... UTF8&psc=1

I also have this one for connecting, using, or testing any 2.5in or 3.5in hard drives or SSDrives, CD/DVD/BluRay drives, has its own power supply which is required for most 3.5 inch HDD and CD/DVD drives and some 2.5inch drives.

Amazon.com: AGPtek SATA/PATA/IDE Drive to USB 2.0 Adapter Converter Cable for Hard Drive Disk HDD 2.5" 3.5" with
External AC Power Adapter
https://www.amazon.com/AGPtek-Drive-Ada ... .0+adapter


Another example:
Amazon.com: Sabrent USB 3.0 TO SATA/IDE 2.5/3.5/5.25-INCH Hard Drive Converter With Power Supply & LED Activity Lights [4TB Support] (USB-DSC9): Computers & Accessories
https://www.amazon.com/Sabrent-5-25-INC ... .0+adapter

Hope this helps ...
Last edited by phd21 on Fri Oct 26, 2018 10:54 am, edited 2 times in total.
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Re: Has the disk gone bad?

Post by BG405 » Fri Oct 26, 2018 9:26 am

phd21 wrote:
Fri Oct 26, 2018 1:30 am
These type of USB connectors are great to have.
I have the one below which works well for 2.5 inch 5volt hard drives or SDDrives. Took a while to get it from this vendor but it works great, nice quality, and has activity lights too.
That looks the same as the one I have; £3.50 GBP from a UK seller. Works great with all the HDDs and fine with USB2.0 ports; I've never needed to use the second power plug which comes with USB2 cables & adaptors, even when using an optical drive via USB. :)
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Re: Has the disk gone bad?

Post by sgtor » Mon Oct 29, 2018 3:08 pm

AndyMH wrote:
Thu Oct 25, 2018 5:38 pm
BTW, you can buy some usb and HDD cables for testing HD's. Amazon has them pretty cheap.
Good recommendation, this is what I got, works perfectly:

https://www.amazon.co.uk/gp/product/B01 ... UTF8&psc=1
Glad to hear it. I bought some for the single purpose of moving old files off of my old HD's that had lying around. At such a cheap price it's worth it.

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