ACPI error nvidia-SMI, power management, safe to work on LM?[SOLVED]

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xdj1nn
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ACPI error nvidia-SMI, power management, safe to work on LM?[SOLVED]

Post by xdj1nn » Wed Oct 31, 2018 10:10 pm

I am for the most part wondering whether or not my installation was done correctly and creating this post before I continue on as I kind of went about the installation recklessly (I shotgun my way into Linux mint 19 Cinnamon running commands from searches online :? ..details below). I also haven't found any posts online in regard to Linux mint 19 being compatible on a Gigabyte Aero 15x V8. Im not sure what I did to get it to login after the black screen and wondering the installation was successful.
At the present moment I only plan to use Firefox and LibreOffice. At least until I can figure out whether or not the installation isn't damaging my laptop. Any help would be greatly appreciated!


Was the installation successful?
Are the ACPI errors critical or important or am I damaging my laptops hardware?..
Is there a way to downgrade nvidia drivers to utilize optimus without getting black screened at login.


I ran recommended installation (running dual-boot w/ windows 10)



Issues after installation supposedly finished:
  • 1. After the package finished installing it would not reboot.
  • 2. After forced reboot Couldn't log into the system ( screen would go black, only mouse would move.)
The following packages have unmet dependencies: nvidia-driver-390 : Depends: libnvidia-gl-390 (= 390.77-0ubuntu0.18.04.1) but 390.87-0ubuntu0~gpu18.04.1 is to be installed E: Unable to correct problems, you have held broken packages
  • 3. went into the safe mode boot option after some searching it appeared to be the open source noveau driver causing the black screen at login (i think). More searching online in regard to the error listed above and eventually came across this link, ran the 3 commands
https://community.linuxmint.com/tutorial/view/482
How to fix broken packages using the Command Line
sudo aptitude update && sudo aptitude install gtkorphan


sudo aptitude update && sudo aptitude upgrade


sudo aptitude -f
  • 4. searched for the Nvidia driver that came up on the error I got and then reboot. Finally the system loaded after that. :!:




    inxi -Fxz

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    System:    Host: 15x Kernel: 4.15.0-38-generic x86_64 bits: 64 gcc: 7.3.0
               Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1)
               Distro: Linux Mint 19 Tara
    Machine:   Device: laptop System: GIGABYTE product: AERO 15XV8 serial: N/A
               Mobo: GIGABYTE model: AERO 15XV8 serial: N/A
               UEFI: American Megatrends v: FB05 date: 04/19/2018
    Battery    BAT1: charge: 94.2 Wh 100.0% condition: 94.2/94.2 Wh (100%)
               model: GIGABYTE Aero 15 status: Full
    CPU:       6 core Intel Core i7-8750H (-MT-MCP-) 
               arch: Skylake rev.10 cache: 9216 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 26496
               clock speeds: max: 4100 MHz 1: 1215 MHz 2: 3571 MHz 3: 3506 MHz
               4: 3000 MHz 5: 3489 MHz 6: 3505 MHz 7: 3470 MHz 8: 3398 MHz
               9: 3493 MHz 10: 3412 MHz 11: 3412 MHz 12: 3401 MHz
    Graphics:  Card-1: Intel Device 3e9b bus-ID: 00:02.0
               Card-2: NVIDIA GP104M [GeForce GTX 1070 Mobile] bus-ID: 01:00.0
               Display Server: x11 (X.Org 1.19.6 )
               drivers: modesetting (unloaded: fbdev,vesa)
               Resolution: 1920x1080@144.03hz
               OpenGL: renderer: Mesa DRI Intel HD Graphics (Coffeelake 3x8 GT2)
               version: 4.5 Mesa 18.0.5 Direct Render: Yes
    Audio:     Card Intel Device a348 driver: snd_hda_intel bus-ID: 00:1f.3
               Sound: Advanced Linux Sound Architecture v: k4.15.0-38-generic
    Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
               driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
               IF: enp2s0 state: down mac: <filter>
               Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi bus-ID: 03:00.0
               IF: wlp3s0 state: up mac: <filter>
    Drives:    HDD Total Size: 512.1GB (4.1% used)
               ID-1: /dev/nvme0n1 model: THNSN5512GPU7_TOSHIBA size: 512.1GB
    Partition: ID-1: / size: 90G used: 20G (23%) fs: ext4 dev: /dev/nvme0n1p7
    RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
    Sensors:   System Temperatures: cpu: 47.0C mobo: N/A
               Fan Speeds (in rpm): cpu: N/A
    Info:      Processes: 292 Uptime: 6:28 Memory: 2524.1/15901.3MB
               Init: systemd runlevel: 5 Gcc sys: 7.3.0
               Client: Shell (bash 4.4.191) inxi: 2.3.56 
    xdjinn@15x:~$ 
    

    dmesg | grep -i error

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     dmesg | grep -i error && nvidia-smi && sensors
    [    0.129485] ACPI Error: [_SB_.PCI0.RP05.PXSX] Namespace lookup failure, AE_NOT_FOUND (20170831/dswload2-191)
    [    0.129524] ACPI Error: Method parse/execution failed \_SB.PCI0.RP04.PXSX, AE_NOT_FOUND (20170831/psparse-550)
    [    0.133080] ACPI Error: [_SB_.PCI0.RP09.PXSX] Namespace lookup failure, AE_NOT_FOUND (20170831/dswload2-191)
    [    0.133112] ACPI Error: Method parse/execution failed \_SB.PCI0.RP08.PXSX, AE_NOT_FOUND (20170831/psparse-550)
    [    0.136662] ACPI Error: [_SB_.PCI0.RP13.PXSX] Namespace lookup failure, AE_NOT_FOUND (20170831/dswload2-191)
    [    0.136691] ACPI Error: Method parse/execution failed \_SB.PCI0.RP12.PXSX, AE_NOT_FOUND (20170831/psparse-550)
    [    0.147173] ACPI Error: [\_SB_.PCI0.RP05.PXSX.WIST] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
    [    0.147200] ACPI Error: Method parse/execution failed \CNDP, AE_NOT_FOUND (20170831/psparse-550)
    [    0.147214] ACPI Error: Method parse/execution failed \, AE_NOT_FOUND (20170831/psparse-550)
    [    0.206343] ACPI Error: No handler for Region [ECF2] (        (ptrval)) [EmbeddedControl] (20170831/evregion-166)
    [    0.206357] ACPI Error: Region EmbeddedControl (ID=3) has no handler (20170831/exfldio-299)
    [    0.206403] ACPI Error: Method parse/execution failed \_SB.PCI0.LPCB.ECDV._REG, AE_NOT_EXIST (20170831/psparse-550)
    [    1.563440] dpc 0000:00:1b.0:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
    [    1.563462] dpc 0000:00:1b.3:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
    [    1.563485] dpc 0000:00:1b.4:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
    [    1.563508] dpc 0000:00:1d.0:pcie010: DPC error containment capabilities: Int Msg #0, RPExt+ PoisonedTLP+ SwTrigger+ RP PIO Log 4, DL_ActiveErr+
    [    1.717855] tpm tpm0: A TPM error (378) occurred get tpm pcr allocation
    [    1.769859] RAS: Correctable Errors collector initialized.
    [    5.553243] EXT4-fs (nvme0n1p7): re-mounted. Opts: errors=remount-ro
    NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

    11/01/18 edit: attached Nvidia-bug-report.
Attachments
nvidia-bug-report.log.gz
11/01/18 edit: attached Nvidia-bug-report.
(119.8 KiB) Downloaded 11 times
Last edited by xdj1nn on Wed Dec 12, 2018 3:21 am, edited 1 time in total.

xdj1nn
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Posts: 7
Joined: Wed Oct 31, 2018 9:08 pm

Re: ACPI error nvidia-SMI, power management, safe to work on LM?

Post by xdj1nn » Mon Nov 12, 2018 6:13 am

Follow up

For the most part the issue I was facing involved the nouveau driver, as it was preventing me from logging in on boot after the installation. Somehow all related to Optimus dual GPU (at least I think thats what was going on I don't know I'm new to all of this still trying to understand everything to prevent it from happening again in the future. I’m not 100% sure what I did, but the issue seemed to be resolved now. Figured I would leave this post in case anyone came across this issue with dual gpu's and going minty.

formatting the partition, reinstalling Mint 19 tara, and opting out of third party firmware installation. That enabled me to login without the black screen

After logging in:
  • I applied all updates offered in software Update manager and then ran following in terminal

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sudo apt-get purge nvidia*
^ "probably wasn't necessary as nouveau was preinstalled".

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sudo add-apt-repository ppa:graphics-drivers

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sudo apt-get update
  • Then installed nvidia-driver-370 via driver Manager


Eventually I upgraded the nvidia driver to 410, so that I can test out the Gpu on Steam Proton & also because it included bug fixes to nvidia-Prime.
Added the synchronization state for PRIME Displays to nvidia-settings.
https://www.nvidia.com/Download/driverR ... 9110/en-us

I used the same method listed above with the exception of loading the intel gpu first (wasn't sure if the Nouveau driver was blacklisted or if upgrading the driver removes older driver configurations..)
  • X-Server-Settings > switch to Intel Powersaving
Then purged the 370 driver and installed 410 driver.

Also some things I noticed:
  • NV-X-server-Settings works perfectly when either Intel/Nvidia GPU is loaded on (Nvidia driver 370).
  • X-Server-settings Only works with the nvidia gpu loaded (Nvidia driver 396 & 410)
  • Nvidia Prime offloading via Logging out and back in works on all three drivers (NV-Drivers 390, 396, 410)
  • Offloading via logging out and in disables X-server functionality (GUI) for both GPU's not sure why, reboot brings it back for nvidia gpu
As far as the hardware issues I was worried about I figured I would try to see if updating the kernel would resolve.
I read this information listed here regarding kernel 4.16 coffee-lake support https://01.org/linuxgraphics/downloads/ ... ack-recipe I wanted to try out kernel 4.16, but wasn't sure where to source that kernel in the repository. So I upgraded the kernel to 4.18 ( via this method https://sites.google.com/site/easylinuxtipsproject/2). I know its not supported for mint 19, but I figured my hardware would, and so far the only issue I'm facing is the software Pulse effects equalizer crashing.

Also found some interesting information regarding ACPI errors & nvidia optimus:

Nvidia fails to power on again, resulting in AML_INFINITE_LOOP/lockups (multi..
https://bugzilla.kernel.org/show_bug.cgi?id=156341#c93

similar hardware
https://www.reddit.com/r/linuxhardware/ ... ro_15x_v8/
https://www.reddit.com/r/gigabytegaming ... v8_review/
https://www.reddit.com/r/linux_gaming/c ... byte_aero/
https://www.reddit.com/r/linux_gaming/c ... _a_modern/
https://www.reddit.com/r/linuxhardware/ ... he_fan_is/
https://www.reddit.com/r/Dell/comments/ ... ife_temps/
https://www.reddit.com/r/linuxhardware/ ... ro_15x_v8/

Black Screen/ Prime-Switching
https://www.reddit.com/r/linuxmint/comm ... th_on_top/
https://www.reddit.com/r/linuxmint/comm ... e_mode_to/
https://www.reddit.com/r/linuxmint/comm ... he_driver/



Going to stay on this kernel and only use nvidia prime until nivida officially releases a driver that supports native gpu switching like windows.

Anyway hopes this helps anyone facing the black screen of death with dual Gpu.

These are the outputs I have currently.



inxi -F

Code: Select all

System:    Host: 15XV8 Kernel: 4.18.0-11-generic x86_64 bits: 64
           Desktop: Cinnamon 3.8.9  Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: GIGABYTE product: AERO 15XV8 serial: N/A
           Mobo: GIGABYTE model: AERO 15XV8 serial: N/A
           UEFI: American Megatrends v: FB08 date: 09/14/2018
Battery    BAT1: charge: 94.2 Wh 100.0% condition: 94.2/94.2 Wh (100%)
CPU:       6 core Intel Core i7-8750H (-MT-MCP-) cache: 9216 KB
           clock speeds: max: 4100 MHz 1: 1134 MHz 2: 3090 MHz 3: 3060 MHz
           4: 3149 MHz 5: 2816 MHz 6: 3164 MHz 7: 3065 MHz 8: 3007 MHz
           9: 3030 MHz 10: 2853 MHz 11: 3013 MHz 12: 2515 MHz
Graphics:  Card-1: Intel Device 3e9b
           Card-2: NVIDIA GP104M [GeForce GTX 1070 Mobile]
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@144.03hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 630 (Coffeelake 3x8 GT2)
           version: 4.5 Mesa 18.2.4 - padoka PPA
Audio:     Card Intel Device a348 driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.18.0-11-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169
           IF: enp2s0 state: down mac: e0:d5:5e:66:92:40
           Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi
           IF: wlp3s0 state: up mac: f8:63:3f:d6:40:ac
Drives:    HDD Total Size: 512.1GB (19.8% used)
           ID-1: /dev/nvme0n1 model: THNSN5512GPU7_TOSHIBA size: 512.1GB
Partition: ID-1: / size: 23G used: 13G (58%) fs: ext4 dev: /dev/nvme0n1p6
           ID-2: /home size: 174G used: 78G (48%) fs: ext4 dev: /dev/nvme0n1p7
           ID-3: swap-1 size: 4.86GB used: 0.00GB (0%)
           fs: swap dev: /dev/nvme0n1p8
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 54.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 308 Uptime: 3:33 Memory: 3293.5/15900.8MB
           Client: Shell (bash) inxi: 2.3.56 

dmesg | grep -i error && nvidia-smi && sensors

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 dmesg | grep -i error && nvidia-smi && sensors
[    0.461033] ACPI Error: No handler for Region [ECF2] ((____ptrval____)) [EmbeddedControl] (20180531/evregion-132)
[    0.461047] ACPI Error: Region EmbeddedControl (ID=3) has no handler (20180531/exfldio-265)
[    0.461094] ACPI Error: Method parse/execution failed \_SB.PCI0.LPCB.ECDV._REG, AE_NOT_EXIST (20180531/psparse-516)
[    2.000205] RAS: Correctable Errors collector initialized.
[    7.072061] EXT4-fs (nvme0n1p6): re-mounted. Opts: errors=remount-ro
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

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