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skydive420dz
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Logs, crashes, errors and warnings

Post by skydive420dz » Fri Nov 09, 2018 2:40 am

I'm not sure if this is the right place bring that up or if there's any correlation, but I keep facing errors, freezing, etc. I'm generalizing here but I can give some examples of what I'm going through.

Case 1

-Power Management -

I have issues with "supend/wake" and ended up deactivating the option in the settings as a "solution". Every time my laptop enters suspend mode - regardless if by closing the lid or simply just due to the PM sleep timer acting - it goes crazy when returning from that status. What happens is that sometimes the keyboard won't work, sometimes the password is shown as incorrect even though it is the correct one I'm typing; or (worst one) it completely freezes and I have to reboot the machine. I can give examples of workarounds, but honestly don't believe hiding the issue is solving it.

Case 2

Log errors and warnings that I can't manage to clear/solve:

Code: Select all

00:09:40 lightdm: PAM adding faulty module: pam_kwallet5.so
00:09:39 wpa_supplicant: bgscan simple: Failed to enable signal strength monitoring
00:09:39 lightdm: PAM adding faulty module: pam_kwallet5.so
00:09:38 wpa_supplicant: dbus: Failed to construct signal
00:09:38 wpa_supplicant: dbus: Failed to construct signal
00:09:38 wpa_supplicant: dbus: wpa_dbus_get_object_properties: failed to get object properties: (none) none
00:09:36 kernel: ACPI Error: Method parse/execution failed \_SB.WMID.WMAA, AE_AML_BUFFER_LIMIT (20170831/psparse-550)
00:09:35 kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
00:09:35 kernel: [drm:construct [amdgpu]] *ERROR* construct: Invalid Connector ObjectID from Adapter Service for connector index:2!
00:09:35 kernel: MODSIGN: Couldn't get UEFI db list
00:09:35 kernel: Couldn't get size: 0x800000000000000e
Case 3

I ended up freshly reinstalling and deactivating disk encryption and LVM in my machine since I would constantly get errors related to mapper.

I'm tired of this, tried several times reaching out in IRC the chat; spending countless hours backing up, altering and reverting to original system config files; spent countless hours reading threads of similar unsolved (marked as solved) issues and most of the time I'm recommended by the "support" to simply coexist and/or ignore issues and errors, deactivate functionalities that should work out of the box... I'm forced to feel like my "hardware is incompatible" when I know for a fact it's not. I don't want to play games or install proprietary drivers. I want my LINUX MINT to work because it's my favourite linux distro.

In my understanding the "support" should support and seek solutions. Also understand how hard it's to maintain an OS distribution and how many other high priority bugs are being tracked, but imagine that in the future the maintainers want to reach a point of full compatibility and zero bugs. We are not only users, but testers and that should be valued.

Leaving my rant aside (sigh) can someone please help me out? I'm definitely not a "wufo" and can develop nice/intelligent discussions that could maybe lead to solutions.

Code: Select all

System:    Host: rafa-HP Kernel: 4.15.0-38-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Cinnamon 3.8.9 (Gtk 3.22.30-1ubuntu1) dm: lightdm Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: HP product: HP Pavilion Notebook serial: N/A
           Mobo: HP model: 80B0 v: 81.32 serial: N/A UEFI: American Megatrends v: F.45 date: 04/28/2017
           Chassis: type: 10 serial: N/A
Battery    BAT0: charge: 37.8 Wh 98.7% condition: 38.3/38.3 Wh (100%) volts: 16.8/14.6
           model: Hewlett-Packard Primary serial: N/A status: Charging
CPU:       Quad core AMD A10-8700P Radeon R6 10 Compute Cores 4C+6G (-MCP-)
           arch: Excavator rev.1 cache: 4096 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 14373
           clock speeds: min/max: 1300/1800 MHz 1: 1297 MHz 2: 1296 MHz 3: 1307 MHz 4: 1347 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Wani [Radeon R5/R6/R7 Graphics]
           bus-ID: 00:01.0 chip-ID: 1002:9874
           Display Server: x11 (X.Org 1.19.6 )
           drivers: ati,amdgpu (unloaded: modesetting,fbdev,vesa,radeon)
           Resolution: 1600x900@60.00hz
           OpenGL: renderer: AMD Radeon R6 Graphics (CARRIZO, DRM 3.23.0, 4.15.0-38-generic, LLVM 7.0.0)
           version: 4.5 Mesa 19.0.0-devel (git-d28bc35 2018-11-08 bionic-oibaf-ppa) Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Kabini HDMI/DP Audio
           driver: snd_hda_intel bus-ID: 00:01.1 chip-ID: 1002:9840
           Card-2 Advanced Micro Devices [AMD] Family 15h (Models 60h-6fh) Audio Controller
           driver: snd_hda_intel bus-ID: 00:09.2 chip-ID: 1022:157a
           Sound: Advanced Linux Sound Architecture v: k4.15.0-38-generic
Network:   Card-1: Realtek RTL810xE PCIE Fast Ethernet controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8136
           IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-2: Realtek RTL8188EE Wireless Network Adapter
           driver: rtl8188ee port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8179
           IF: wlo1 state: up mac: <filter>
Drives:    HDD Total Size: 128.0GB (30.7% used)
           ID-1: /dev/sda model: Samsung_SSD_840 size: 128.0GB serial: <filter>
Partition: ID-1: / size: 110G used: 30G (29%) fs: ext4 dev: /dev/dm-0
           ID-2: swap-1 size: 8.00GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 34.4C mobo: N/A gpu: 34.0
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list.d/alexlarsson-flatpak-bionic.list
           deb http: //ppa.launchpad.net/alexlarsson/flatpak/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/alexlarsson/flatpak/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/embrosyn-cinnamon-bionic.list
           deb http: //ppa.launchpad.net/embrosyn/cinnamon/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/embrosyn/cinnamon/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/fish-shell-release-2-bionic.list
           deb http: //ppa.launchpad.net/fish-shell/release-2/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/fish-shell/release-2/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/gnome3-team-gnome3-bionic.list
           deb http: //ppa.launchpad.net/gnome3-team/gnome3/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/gnome3-team/gnome3/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/graphics-drivers-ppa-bionic.list
           deb http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/inkscape_dev-stable-bionic.list
           deb http: //ppa.launchpad.net/inkscape.dev/stable/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/inkscape.dev/stable/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/libreoffice-ppa-bionic.list
           deb http: //ppa.launchpad.net/libreoffice/ppa/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/libreoffice/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/mozillateam-firefox-next-bionic.list
           deb http: //ppa.launchpad.net/mozillateam/firefox-next/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/mozillateam/firefox-next/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/nilarimogard-webupd8-bionic.list
           deb http: //ppa.launchpad.net/nilarimogard/webupd8/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/nilarimogard/webupd8/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http: //mirrors.advancedhosters.com/linuxmint/packages tara main upstream import backport
           deb http: //mirror.math.princeton.edu/pub/ubuntu bionic main restricted universe multiverse
           deb http: //mirror.math.princeton.edu/pub/ubuntu bionic-updates main restricted universe multiverse
           deb http: //mirror.math.princeton.edu/pub/ubuntu bionic-backports main restricted universe multiverse
           deb http: //security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
           deb http: //archive.canonical.com/ubuntu/ bionic partner
           Active apt sources in file: /etc/apt/sources.list.d/oibaf-graphics-drivers-bionic.list
           deb http: //ppa.launchpad.net/oibaf/graphics-drivers/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/oibaf/graphics-drivers/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/otto-kesselgulasch-gimp-bionic.list
           deb http: //ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/pmjdebruijn-darktable-release-bionic.list
           deb http: //ppa.launchpad.net/pmjdebruijn/darktable-release/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/pmjdebruijn/darktable-release/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/qbittorrent-team-qbittorrent-stable-bionic.list
           deb http: //ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/qbittorrent-team/qbittorrent-stable/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/spotify.list
           deb http: //repository.spotify.com stable non-free
           Active apt sources in file: /etc/apt/sources.list.d/tails-team-tails-installer-bionic.list
           deb http: //ppa.launchpad.net/tails-team/tails-installer/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/tails-team/tails-installer/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/ubuntu-desktop-ppa-bionic.list
           deb http: //ppa.launchpad.net/ubuntu-desktop/ppa/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/ubuntu-desktop/ppa/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/videolan-master-daily-bionic.list
           deb http: //ppa.launchpad.net/videolan/master-daily/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/videolan/master-daily/ubuntu bionic main
           Active apt sources in file: /etc/apt/sources.list.d/xorg-edgers-ppa-bionic.list
           deb http: //ppa.launchpad.net/xorg-edgers/ppa/ubuntu bionic main
           deb-src http: //ppa.launchpad.net/xorg-edgers/ppa/ubuntu bionic main
Info:      Processes: 204 Uptime: 1:15 Memory: 2335.3/7486.0MB
           Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0 Client: Unknown python3.6 client inxi: 2.3.56
Thank you.

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thx-1138
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Re: Logs, crashes, errors and warnings

Post by thx-1138 » Fri Nov 09, 2018 5:43 am

...seems that indeed A10-8700P doesn't really play nice with newer Xorg & kernel versions indeed,
and that it also had a somewhat troubled history as well :-/
What i'd try, from a quick'n'dirty googling around...

1) Boot with amdgpu.cik_support=1 radeon.cik_support=0 amdgpu.dc=0. Or at minimal amdgpu.dc=0.
See if that makes the graphics situation / suspend etc somewhat better...
2) On top of such, try a newer kernel, say 4.18 or 4.19.
Wouldn't really hold my breath though - see here & here... :?
3) Installing the latest BIOS update maybe helps? It seems F.52 Rev.A is the latest one for this system?
inxi is a bit inconclusive in regards to what your exact Pavillion variant is.
4) Did this used to work with previous Mint versions and/or pre-4.15 kernel versions?
Yeap, it's obviously way far from being an ideal solution, but if they do work,
i'd switch to those until the upstream issues hopefully get resolved...

...i understand i'm not exactly bringing you the 'happy news' here or even more the one-liner solution -
but please don't shoot the messenger...
Hopefully others can come up with better ideas, possibly by direct experience with it...

skydive420dz
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Re: Logs, crashes, errors and warnings

Post by skydive420dz » Fri Nov 09, 2018 3:07 pm

Thank you, Thx!

I'm approaching the issues following your instructions and might have a feedback by the end of the day. I've read the bug trackers and it seems like Kernel settings related indeed. One thing I couldn't determine is the latest BIOS update I should carry. According to HP the F.45 is the only update they recommend and make available. Do you think I should search for the one you mentioned from different sources? HP 17-g121wm is my variant. I never had issues until Mint 19 except for the one with LVM and encryption. I'm going to compile the latest Kernel this evening a also post the outcome since reverting to my old one didn't help a all.

I really appreciate your expenditure of time in order to help me. Even if we don't fix it promptly I'm happy that someone wants to help me finding the right path.

carum carvi
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Re: Logs, crashes, errors and warnings

Post by carum carvi » Sat Nov 10, 2018 3:07 am

skydive420dz wrote:
Fri Nov 09, 2018 2:40 am
Case 1
-Power Management -
I have issues with "supend/wake" and ended up deactivating the option in the settings as a "solution". I can give examples of workarounds, but honestly don't believe hiding the issue is solving it.

Case 2
Log errors and warnings that I can't manage to clear/solve:

Case 3
I ended up freshly reinstalling and deactivating disk encryption and LVM in my machine since I would constantly get errors related to mapper.
I'm recommended by the "support" to simply coexist and/or ignore issues and errors, deactivate functionalities that should work out of the box...
Welcome to the LinuxMint forum Skydive, you are probably not gonna like my advice, but I give it to you anyway with the best intentions about understanding some limitations of LinuxMint in relation to hardware conflicts.

Reaction to Case 1
Suspend issues are one of the most encountered hardware problems for newbies with LinuxMint. A computer that worked splendidly with Windows, doesnt necessarily work flawlessly with Linux . It happens a lot. My girlfriend has a HP laptop as well and her machine goes bananas after suspend. Just like yours. Due to a hardware conflict there is no other workaround for her besides completely disabling suspend. If you wanna learn more about hardware conflicts with suspend in Linux you might wanna read the link below, that offers 2 solutions. Changing kernel version has already been mentioned. Tweaking your network drivers is another possible option that sometimes could solve suspend issues. If those options dont work the only other "solution" could be just to disable suspend. Suspend is one of the few things LinuxMInt sometimes just cant get right if you have conflicting hardware. It is a bummer, but you better hear it now than much later. That will hopefully prevent you from having lots of frustration.

viewtopic.php?f=46&t=274817&hilit=suspe ... 0#p1509372

Reaction to Case 2
I have several log errors myself. Check the importance level of the errors. Level 0 is most severe. I have one of those too. But everything works fine and after googling it, the error isnt harmful. If it isnt level 0 and when your machine works fine dont be bothered by it. I know you dont wanna hear this "advice", but it gives you some time to experience the rest of the LinuxMint19 OS. Does LinuxMInt do what you need from an OS, even with those error messages? If so, try it out for a little while longer with these workarounds. See if it is manageable. You can always try to find solutions to these errors later on when you are more experienced with LinuxMint. The alternative would be to go back to Windows.

Reaction to Case 3
LVM encryption is not advised for newbies. Because of the difficulties to get things right again after an error. Not the "advice" you probably wanna hear, but you can use "VeraCrypt" instead to encrypt files. Or use the LInuxMint standard software"Discs" to easily encrypt external usb or harddiscs. Below is a link to alternatives for encryption on LinuxMint. Good luck with discovering LinuxMint!

viewtopic.php?f=90&t=279706

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thx-1138
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Re: Logs, crashes, errors and warnings

Post by thx-1138 » Sat Nov 10, 2018 6:17 am

skydive420dz wrote:
Fri Nov 09, 2018 3:07 pm
.........................................
F.45 is indeed the latest available bios, it's just that inxi's report above was inconclusive,
coming up with a very generic 'Pavilion Notebook', so i wouldn't know in advance.
No need to mess around & complicate things with compiling, just use ukuu to test 4.18 / 4.19 mainline.
Obviously DO take backups before experimess-ing...especially with unsupported kernels.
I see upstream that AMD has provided some newer firmware blobs for Carrizo on 26 October,
updating those ones wouldn't hurt either:
sudo apt-get install git && git clone git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git && sudo cp -v -u linux-firmware/amdgpu/* /lib/firmware/amdgpu && sudo update-initramfs -uk all

If 4.18 / 4.19 and firmware updating doesn't do the trick / reduce the problems...
you could go completely experimental (and 110% unsupported), and test this.
But that's admittedly a very wild guess / leap from my side -
mainly by reading people's proposed suggestions in this bug report in regards to A10-8700P Carrizo's troubled history.
Ie. probably wiser and way far more simple to just use an earlier Mint version that didn't exhibited problems in the first place.....

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