(Solved) No sound from speakers on Panasonic CF-52 Toughbook

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chetvaldes
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(Solved) No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 11:37 am

I just bought this old Panasonic Toughbook CF-52, installed an SSD with Mint 18.3 64 bit Cinnamon already installed from a previous machine, and everything mostly works except for the speaker sound. Sound from the headphone jack seems normal. The speakers show up in the sound control- just no output. This seems to be a common problem but I'm still a noob and don't know where to even begin in diagnosing it so I'd appreciate some guidance.
Last edited by chetvaldes on Sat Nov 17, 2018 2:15 pm, edited 1 time in total.

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MrEen
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 12:01 pm

Hi chetvaldes.

To figure out what needs fixing and how can we see the output of inxi -Fxz and aplay -l please. Also, start a song or video then run pacmd list-sinks in the terminal and include that output as well (do this when trying to listen on the speakers, not with headphones plugged in.)

Good luck.

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 12:45 pm

Thanks for the rapid reply!
Here's what I've got so far:

chet@chet-ThinkPad-X61 ~ $ inxi -Fxz
System: Host: chet-ThinkPad-X61 Kernel: 4.15.0-36-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3)
Distro: Linux Mint 18.3 Sylvia
Machine: System: Matsushita product: CF-52GCNBXAM v: 002
Mobo: Matsushita model: CF52-2L v: 1
Bios: American Megatrends v: V2.50L17 date: 10/20/2008
CPU: Dual core Intel Core2 Duo P8400 (-MCP-) cache: 3072 KB
flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 9044
clock speeds: max: 2267 MHz 1: 944 MHz 2: 997 MHz
Graphics: Card: Intel Mobile 4 Series Integrated Graphics Controller
bus-ID: 00:02.0
Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
Resolution: 1280x800@59.07hz
GLX Renderer: Mesa DRI Mobile Intel GM45 Express
GLX Version: 2.1 Mesa 12.0.6 Direct Rendering: Yes
Audio: Card Intel 82801I (ICH9 Family) HD Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture v: k4.15.0-36-generic
Network: Card-1: Intel 82567LM Gigabit Network Connection
driver: e1000e v: 3.2.6-k port: e100 bus-ID: 00:19.0
IF: enp0s25 state: down mac: <filter>
Card-2: Intel WiFi Link 5100 driver: iwlwifi bus-ID: 0b:00.0
IF: wls3 state: up mac: <filter>
Drives: HDD Total Size: 256.1GB (18.0% used)
ID-1: /dev/sda model: SanDisk_SD8SBAT2 size: 256.1GB
Partition: ID-1: / size: 231G used: 40G (18%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 4.22GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 45.0C mobo: 45.0C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 181 Uptime: 1:14 Memory: 1388.7/3848.2MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.481) inxi: 2.2.35

chet@chet-ThinkPad-X61 ~ $ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD1883 Analog [AD1883 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 2: AD1883 Alt Analog [AD1883 Alt Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0

While playing a video:

chet@chet-ThinkPad-X61 ~ $ pacmd list-sinks
1 sink(s) available.
* index: 0
name: <alsa_output.pci-0000_00_1b.0.analog-stereo>
driver: <module-alsa-card.c>
flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: RUNNING
suspend cause:
priority: 9959
volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: yes
current latency: 39.93 ms
max request: 7 KiB
max rewind: 64 KiB
monitor source: 0
sample spec: s16le 2ch 48000Hz
channel map: front-left,front-right
Stereo
used by: 1
linked by: 1
configured latency: 40.00 ms; range is 0.50 .. 341.33 ms
card: 0 <alsa_card.pci-0000_00_1b.0>
module: 6
properties:
alsa.resolution_bits = "16"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "AD1883 Analog"
alsa.id = "AD1883 Analog"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "0"
alsa.card_name = "HDA Intel"
alsa.long_card_name = "HDA Intel at 0xeea20000 irq 31"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "293e"
device.product.name = "82801I (ICH9 Family) HD Audio Controller"
device.form_factor = "internal"
device.string = "front:0"
device.buffering.buffer_size = "65536"
device.buffering.fragment_size = "32768"
device.access_mode = "mmap+timer"
device.profile.name = "analog-stereo"
device.profile.description = "Analog Stereo"
device.description = "Built-in Audio Analog Stereo"
alsa.mixer_name = "Analog Devices AD1883"
alsa.components = "HDA:11d41883,10f70000,00100400 HDA:14f12c06,10f70000,00100000 HDA:80862802,80860101,00100000"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
ports:
analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
properties:
device.icon_name = "audio-speakers"
analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
properties:
device.icon_name = "audio-headphones"
active port: <analog-output-speaker>

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MrEen
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 1:05 pm

All right. Looks like time for some light surgery.

Install alsa-tools-gui then run hdajackretask and you should see AD1883 in the box in the upper left (if not, change to it.) Below that, you'll see the present pin configurations. You'll want to change the one for Speaker (or Internal speaker.)

I don't have much experience with this app, but here is what I'd try. Change the present Speaker by checking the Override box for it and changing it to Not connected. Then click on Show unconnected pins. Pick one of these new pins and check the Override box for it and change it to Speaker (or Internal speaker) then click on Apply. Now test your sound. If that didn't work, undo that change and try a different unconnected pin.

The important parts here are to click on Apply before testing your sound, and when you finally find one that works, click on Install boot override.

Good luck.

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 1:29 pm

Thanks! I tried overriding all of the pins to the internal speaker, internal speaker (LFE), and internal speaker (back) with no luck- no speaker sound. I did hit the apply button each time. Anything else I can try?

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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 1:43 pm

Maybe this instruction would be workable (the part in the yellow box): https://askubuntu.com/questions/302340/ ... thin-linux

Like I said, I don't have much experience with hdajackretask.

If that page doesn't help, I have another idea we can try.

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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 1:46 pm

Ahh, stop! Give me a second.

Sorry, I'm not fully awake and completely missed your sound is muted.

If you run alsamixer in the terminal, you can use the right arrow to navigate to any column with MM at the bottom, then use the m key to unmute it.

The up arrow will increase the volume level if that is also necessary.

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 1:51 pm

OK, that's weird but exciting! I was bummed out about the last failed attempt but then suddenly began hearing sound from the speaker, from a video window on a web site. The I reopened the video I was using before and it has sound now too! Maybe I needed to reopen VLC player after each change? But I put everything back the way it was when I finished with the last attempt so I don't see what I may have changed. Anyway, the sound in VLC and web sites seems to work ok now,but when I try to test the sound on the settings sound app I don't hear anything, and I don't seem to have any system sounds.
I'm wondering if using this SSD that I had previously install Mint on another machine (Lenovo X-61) has a lot to do with my problem.

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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 1:54 pm

System sounds (that I think the Test Sound thing uses) are a different matter. You might fix that by installing libcanberra-pulse

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 2:01 pm

Ok! That's what I must have done! I was playing around with the Alsamixer thing and must have inadvertently changed something. I still don't have any system sounds though. What does the beep column in Alsamixer control? I unmuted it and now I can get a click sound when I change things.

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 2:03 pm

How do I use libcanberra-pulse?

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MrEen
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 2:08 pm

That sounds to me like you now have system sounds (at least some.)

I use Xfce which has a completely different way to change system sounds than Cinnamon does so I can't really help with that. I just know that many Cinnamon users got theirs working by installing libcanberra-pulse.

You don't actually use it per se. Just installing it sorted the issue. Maybe a reboot kicks it into gear.

Sorry I can't help more than that.

chetvaldes
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Re: No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 2:14 pm

Nevermind! The Sound app test now works- I'm not sure what I did, but all sounds are now functional! I guess sometimes mindlessly playing around with settings can fix things instead of screwing up the system, which seems to be what I usually do.
Thank you so much for your help!

chetvaldes
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Re: (Solved) No sound from speakers on Panasonic CF-52 Toughbook

Post by chetvaldes » Sat Nov 17, 2018 6:28 pm

Ok, after rebooting the laptop later, it was back to no sound again. I went through everything again and found that what actually worked in the end was to override one of the unconnected pins to internal speaker- pin #0X13 in my case. I checked the box for "set model = auto". I found that it was important to restart any player you're using to test the sound to get reliable results- that's what I didn't do the first time. I've rebooted it several times and it has been working perfectly so far. Hopefully this will help someone else in the future. Thanks again, MrEen!

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Re: (Solved) No sound from speakers on Panasonic CF-52 Toughbook

Post by MrEen » Sat Nov 17, 2018 6:43 pm

Nicely done, chetvaldes. I'm happy I could help. :D

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