Page 1 of 1

Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Thu Jan 10, 2019 5:16 pm
by VampireFox2
Hi,

So I recently purchased a new laptop from Best Buy around the beginning of August, the Lenovo Ideapad 330-15IGM. It came with Windows 10 Home which I first replaced it with Ubuntu and now Linux Mint 19.1 Cinnamon. I'm having a problem, the touchpad does not work, everything else does. I searched around the internet and found some solutions however they are way beyond my understanding. I have never messed with or recompiled the Linux kernel. Can someone help me with this? If I have to do so I'd need some help doing it. Thanks for taking the time to read this :D


My Laptop Specs: https://www.bestbuy.com/site/lenovo-330 ... Id=6221788


Solutions found:

https://askubuntu.com/questions/1049787 ... ot-working

https://www.reddit.com/r/kernel/comment ... apad_330s/

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Fri Jan 11, 2019 4:34 pm
by deepakdeshp
Does an external mouse solve the problem, that is use it instead of the touch pad.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Sat Jan 12, 2019 7:57 pm
by Joan_2018
Hi,

I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon). I think the trackpad is the same on the two models, so it could be perhaps a problem with the hardware. On windows, do it worked well ? When you are installing from the usb boot, the trackpad do not work ?

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Mon Jan 14, 2019 3:19 pm
by VampireFox2
deepakdeshp wrote:
Fri Jan 11, 2019 4:34 pm
Does an external mouse solve the problem, that is use it instead of the touch pad.

Yes I have a wireless usb mouse and it does work. I use the touchpad sometimes just wanted to see if I could get it to work for fun mostly.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Mon Jan 14, 2019 3:26 pm
by VampireFox2
Joan_2018 wrote:
Sat Jan 12, 2019 7:57 pm
Hi,

I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon). I think the trackpad is the same on the two models, so it could be perhaps a problem with the hardware. On windows, do it worked well ? When you are installing from the usb boot, the trackpad do not work ?
The laptop came with Windows 10 Home and it worked fine. It doesn't work on any older Windows version or on any Linux distro even after installing updates.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Tue Jan 15, 2019 7:22 am
by JeremyB
Please post results for

Code: Select all

dmesg | grep -i elan

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Tue Jan 15, 2019 7:30 am
by bbaker6212
JeremyB wrote:
Tue Jan 15, 2019 7:22 am
Please post results for

Code: Select all

dmesg | grep -i elan
Yes, you need to know which touchpad device you have and which Kernel version are you running. There have been various touchpad related changes in recent kernels, some specific to Lenovo Ideapad, so you should be running kernel v4.19.xx

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Tue Jan 15, 2019 7:35 am
by JeremyB
bbaker6212 wrote:
Tue Jan 15, 2019 7:30 am
JeremyB wrote:
Tue Jan 15, 2019 7:22 am
Please post results for

Code: Select all

dmesg | grep -i elan
Yes, you need to know which touchpad device you have and which Kernel version are you running. There have been various touchpad related changes in recent kernels, some specific to Lenovo Ideapad, so you should be running kernel v4.19.xx
I have backported some of the additions for elan touchpads so they will work in Mint with the 4.15 kernel

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Sat Jan 19, 2019 9:04 pm
by FenderGuy
Joan_2018 wrote:
Sat Jan 12, 2019 7:57 pm
I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon).
The Lenovo Ideapad 330 is "on sale" locally and I'm thinking of buying one to replace a recently deceased ASUS laptop.

During the initial Mint install, was your Lenovo able to install wifi and bluetooth drivers without user intervention?

Are you satisfied with the performance of your Lenovo 330?

Thanks for any help.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Sat Jan 19, 2019 9:18 pm
by FenderGuy
VampireFox2 wrote:
Thu Jan 10, 2019 5:16 pm
Hi,

So I recently purchased a new laptop from Best Buy around the beginning of August, the Lenovo Ideapad 330-15IGM. It came with Windows 10 Home which I first replaced it with Ubuntu and now Linux Mint 19.1 Cinnamon. I'm having a problem, the touchpad does not work, everything else does. I searched around the internet and found some solutions however they are way beyond my understanding. I have never messed with or recompiled the Linux kernel. Can someone help me with this? If I have to do so I'd need some help doing it. Thanks for taking the time to read this :D
In the Start menu, there's a "mouse/touchpad" option. Click that option and check the settings; it's possible that the touchpad is simply disabled.

Hope this works for you!

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Thu Feb 28, 2019 5:38 pm
by bbaker6212
Late reply but I just bought the Lenovo Ideapad 330S-15IKB and the touchpad worked out of the box with Mint 19.1, Manjaro, and MX-linux.
Swapped the slow HD for my Samsung 850 EVO SSD. Disabled the Intel Optane feature in the BIOS and was able to install Mint on that tiny 16GB drive.
I use the Refind boot manager not Grub. Everything works so far... audio, brightness, Wifi, etc. Have not tested bluetooth yet.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Fri Mar 01, 2019 12:27 pm
by Joan_2018
FenderGuy wrote:
Sat Jan 19, 2019 9:04 pm
Joan_2018 wrote:
Sat Jan 12, 2019 7:57 pm
I have a Lenovo Ideapad-330-15IKB and all works perfectly on the Linux Mint 19.1 (Cinnamon).
The Lenovo Ideapad 330 is "on sale" locally and I'm thinking of buying one to replace a recently deceased ASUS laptop.

During the initial Mint install, was your Lenovo able to install wifi and bluetooth drivers without user intervention?

Are you satisfied with the performance of your Lenovo 330?

Thanks for any help.
Sorry for a little late answer: all is running perfectly. I have bluetooth sound and mouse running, wi-fi without any problem, and few days an external HDMI monitor on test. This lapotop runs Mint 19.1 out of the box, and does not need external drivers. The only issue is the sensitivity of the touchpad, a little higher than desireable for my taste.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Sun Mar 03, 2019 12:54 pm
by killinjoe
Hello guys,

I have just finished wrestling with a Lenovo Ideapad 330-15AST. After booting on a LM19.1 Tara live USB, I had no wi-fi, no bluetooth, and no Touchpad. Everything worked as a charm on Windoze 10.1

Same after a clean install.

The Wifi problem I solved by using this thread: viewtopic.php?t=276656, i.e. by downloading the required driver from Github and compiling it. The touchpad issue proved to be a little harder to crack and I finally tried to upgrade the kernel to 4.19.1, which gave me back touchpad use at the price of a couple of inoffensive quirks when booting.

However, I can't figure the bluetooth problem. seems ok but refuses flat out to identify any kind of device. I'll take any useful hint you might have... Thanks.

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Fri Jul 12, 2019 4:33 pm
by vani
escription: Touchpad not working
product: 81D1 (LENOVO_MT_81D1_BU_idea_FM_ideapad 330-15IGM)
vendor: LENOVO
version: Lenovo ideapad 330-15IGM
serial: PF1LYBAK
width: 64 bits

-cpu
description: CPU
product: Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz
serial: To Be Filled By O.E.M.
slot: U3E1
size: 2032MHz
capacity: 2700MHz
width: 64 bits
clock: 100MHz
Linux-Lenovo-ideapad-330-15IGM 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

Re: Need Help getting the Touchpad for the Ideapad330-15IGM to Work on Linux Mint 19.1

Posted: Fri Jul 12, 2019 4:58 pm
by Larry78723
vani, please start a thread of your own. Your problem may or may not be the same as the OP's. In your initial post please provide a detailed description of the problem and include the results of an inxi report. This will give us a concise overview on your hardware and on how Mint sees it.

Here is how to generate the report and post it:

• Open a terminal window. Make it fullscreen to avoid unneeded linebreaks or chopped lines.
• Execute the command

Code: Select all

 inxi -Fxzd 
exactly as it has been typed here.

• Mark the complete text output which inxi -Fxz will display with your mouse.
• Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
• Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers.

The results will help us to help you.

Larry