Touchpad non detected

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cldjean

Touchpad non detected

Post by cldjean »

Hello

I'm running Linux Mint 19.1 Xfce on dual boot with Windows 10. All things seem ok, but the touchpad isn't detected.

I'm using fcitx for typing vietnamese.

Here are some informations about the computer ans the system

Code: Select all

phap@phap-X411UA:~$ dmesg | egrep -i 'elan|syna'
[   32.721580] i2c_hid i2c-ELAN1300:00: i2c-ELAN1300:00 supply vdd not found, using dummy regulator
[   33.728380] i2c_hid i2c-ELAN1300:00: hid_descr_cmd failed
phap@phap-X411UA:~$ ^C
phap@phap-X411UA:~$ inxi -Fxxzc0
System:    Host: phap-X411UA Kernel: 4.15.0-45-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Xfce 4.12.3 (Gtk 2.24.31) dm: lightdm Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: ASUSTeK product: X411UA v: 1.0 serial: N/A
           Mobo: ASUSTeK model: X411UA v: 1.0 serial: N/A
           UEFI: American Megatrends v: X411UA.308 date: 08/07/2018
Battery    BAT0: charge: 38.5 Wh 99.1% condition: 38.8/42.1 Wh (92%) volts: 11.5/11.5
           model: ASUSTeK ASUS serial: N/A status: Discharging
CPU:       Single core Intel Core i5-8250U (-UP-) arch: Kaby Lake rev.10 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 3600 speed/min/max: 800/400/3400 MHz
Graphics:  Card: Intel UHD Graphics 620 bus-ID: 00:02.0 chip-ID: 8086:5917
           Display Server: x11 (X.Org 1.19.6 ) drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.05hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2)
           version: 4.5 Mesa 18.2.2 (compat-v: 3.0) Direct Render: Yes
Audio:     Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel bus-ID: 00:1f.3 chip-ID: 8086:9d71
           Sound: Advanced Linux Sound Architecture v: k4.15.0-45-generic
Network:   Card: Realtek Device b822 driver: r8822be port: e000 bus-ID: 02:00.0 chip-ID: 10ec:b822
           IF: wlp2s0 state: up speed: N/A duplex: N/A mac: <filter>
Drives:    HDD Total Size: 1000.2GB (2.5% used)
           ID-1: /dev/sda model: HGST_HTS541010B7 size: 1000.2GB serial: <filter>
Partition: ID-1: / size: 48G used: 24G (52%) fs: ext4 dev: /dev/sda7
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 34.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 158 Uptime: 10 min Memory: 874.5/3825.0MB Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191 running in xfce4-terminal) inxi: 2.3.56
phap@phap-X411UA:~$ ^C
phap@phap-X411UA:~$ grep -i "Using input driver" /var/log/Xorg.0.log
[    44.028] (II) Using input driver 'libinput' for 'Power Button'
[    44.032] (II) Using input driver 'libinput' for 'Asus Wireless Radio Control'
[    44.035] (II) Using input driver 'libinput' for 'Video Bus'
[    44.040] (II) Using input driver 'libinput' for 'Power Button'
[    44.044] (II) Using input driver 'libinput' for 'Sleep Button'
[    44.050] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.055] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.058] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.180] (II) Using input driver 'libinput' for 'USB2.0 VGA UVC WebCam: USB2.0 V'
[    44.191] (II) Using input driver 'libinput' for 'Asus WMI hotkeys'
[    44.195] (II) Using input driver 'libinput' for 'AT Translated Set 2 keyboard'
[    44.222] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
What should I do to make linux detect the touchpad ?

Thank you in advance for your help.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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sleeper12
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Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: Touchpad non detected

Post by sleeper12 »

Just to be sure, go to Menu, Mouse, Touchpad & be sure 'Enable Touchpad' is checked.
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cldjean

Re: Touchpad non detected

Post by cldjean »

Thank you for your reply.
Unfortunately I clicked on activate the mouse and for the moment my mouse is out of order. Sorry, can you give me the command for re-activating my mouse in a terminal?
As written I use Xfce and libinput.
Bests regards
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cldjean

Re: Touchpad non detected

Post by cldjean »

I connected an other mouse on my computer. It was directly recognized and active. So I could re-activate my first mouse.
This little problem is solved.

In the settings of the Mouse - Touchpad there is no touchpad available.
In the file I attached you can see that my first mouse is recognized twice.
I unplugged my first mouse and plug my second mouse which recognized only one time ; no touchpad available.

What is your idea for solving my problem ?

Regards
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sleeper12
Level 21
Level 21
Posts: 14609
Joined: Thu May 25, 2017 3:22 pm

Re: Touchpad non detected

Post by sleeper12 »

Can you turn it on by pressing Fn & F7 together on your keyboard? If not, it may be a driver/kernel issue, but I'm not sure. Maybe someone else will know.
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OveS
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Posts: 204
Joined: Fri Jan 01, 2016 3:26 pm
Location: France

Re: Touchpad non detected

Post by OveS »

I had a similiar touchpad problem with this Lenovo Ideapad. Upgrading to kernel 4.18.0-15 was the solution.

I actually just tested the 4.18.20 kernel, and the touchpad did not work after reboot. I returned to above mentioned kernel and it's ok again :-)
Need to test further ...
--
Minisforum X400 (AMD Ryzen 4350G, 16/512GB)
MacBook Air M1 --- iPad Air 5th Gen
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cldjean

Re: Touchpad non detected

Post by cldjean »

For me activating the touchpad with the keyboard needs to press together Fn + F9. But pressing these buttons gave no result.

Can someone help me ?

Thank you.
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mortan

Re: Touchpad non detected

Post by mortan »

Hi,

I am on the hunt for maybe the same problem.

I have an Thinkpad L390 here, Mint 19.1 Cinnamon, 4.19.0. and my touchpad is not working after booting Mint. My workaround is to shortly suspend the thinkpad by pressing (fn + 4) (yes, not F4). (awake again with single "fn" button) Afterwards the touchpad is working fine.

Trying FN+F9 or FN+F11 / FN+12 has no effect.

In System Options the Touchpad is enabled, though it's not responding at the beginning. Does suspending work for you as well?

Best whishes
mortan

Code: Select all

mortan@santos:~$ sudo inxi -F        
System:
  Host: santos Kernel: 4.19.0-041900-generic x86_64 bits: 64 
  Desktop: Cinnamon 4.0.9 Distro: Linux Mint 19.1 Tessa 
Machine:
  Type: Laptop System: LENOVO product: 20NR001EGE v: ThinkPad L390 
  serial: R90SV77F 
  Mobo: LENOVO model: 20NR001EGE
  UEFI [Legacy]: LENOVO v: R10ET20W (1.05 ) date: 11/14/2018 
Battery:
  ID-1: BAT0 charge: 29.6 Wh condition: 45.2/45.7 Wh (99%) 
CPU:
  Topology: Quad Core model: Intel Core i7-8565U bits: 64 type: MT MCP 
  L2 cache: 8192 KiB 
  Speed: 2710 MHz max: 2760 MHz Core speeds (MHz): 1: 2700 2: 2700 3: 2700 
  4: 2700 5: 2700 6: 2700 7: 2700 8: 2700 
Graphics:
  Device-1: Intel driver: i915 v: kernel 
  Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  tty: N/A 
  OpenGL: renderer: Mesa DRI Intel HD Graphics (Whiskey Lake 3x8 GT2) 
  v: 4.5 Mesa 18.2.2 
Audio:
  Device-1: Intel driver: snd_hda_intel 
  Sound Server: ALSA v: k4.19.0-041900-generic 
Network:
  Device-1: Intel driver: iwlwifi 
  IF: wlp0s20f3 state: up mac: fc:77:74:9d:f7:56 
  Device-2: Intel Ethernet I219-V driver: e1000e 
  IF: enp0s31f6 state: down mac: 48:2a:e3:2b:32:3f 
Drives:
  Local Storage: total: 931.51 GiB used: 390.49 GiB (41.9%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 1TB size: 931.51 GiB 
Partition:
  ID-1: / size: 63.67 GiB used: 45.82 GiB (72.0%) fs: ext4 
  dev: /dev/nvme0n1p1 
  ID-2: /home size: 72.83 GiB used: 65.63 GiB (90.1%) fs: ext4 
  dev: /dev/nvme0n1p5 
Sensors:
  System Temperatures: cpu: 50.0 C mobo: 36.0 C 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 260 Uptime: 16m Memory: 31.04 GiB used: 1.29 GiB (4.2%) 
  Shell: bash inxi: 3.0.27

Code: Select all

mortan@santos:~$ dmesg | egrep -i 'elan|syna'
[    3.912607] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4f3001)
[    3.923334] psmouse serio1: elantech: Synaptics capabilities query result 0x90, 0x18, 0x0d.
[    3.933511] psmouse serio1: elantech: Elan sample query result 00, 33, 86
[    3.944296] psmouse serio1: elantech: Trying to set up SMBus access
[    3.944299] psmouse serio1: elantech: SMbus companion is not ready yet
[    3.978786] input: ETPS/2 Elantech TrackPoint as /devices/platform/i8042/serio1/input/input6
[    3.991920] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input5

Code: Select all

mortan@santos:~$  xinput --list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                	id=11	[slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech TrackPoint              	id=12	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
    ↳ Integrated Camera: Integrated C         	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
    ↳ ThinkPad Extra Buttons                  	id=13	[slave  keyboard (3)]
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mortan

Re: Touchpad non detected

Post by mortan »

I've just tested
OveS wrote: ⤴Wed Feb 20, 2019 1:08 pm I had a similiar touchpad problem with this Lenovo Ideapad. Upgrading to kernel 4.18.0-15 was the solution.
I actually just tested the 4.18.20 kernel, and the touchpad did not work after reboot. I returned to above mentioned kernel and it's ok again :-)
Need to test further ...
but didn't have had any effect.

Regards
mortan
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User avatar
thx-1138
Level 8
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Posts: 2092
Joined: Fri Mar 10, 2017 12:15 pm
Location: Athens, Greece

Re: Touchpad non detected

Post by thx-1138 »

mortan wrote: ⤴Sat Feb 23, 2019 4:02 pm Hi,

I am on the hunt for maybe the same problem.
... things get rather messy & incomprehensible when other people's threads get hijacked,
since your hardware differs from the OP's, both you and him/her are better served with separate threads...
In any case, try:
xed admin:///etc/default/grub
Modify / add there as follows:
GRUB_CMDLINE_LINUX_DEFAULT="psmouse.elantech_smbus=0 quiet splash"
Save, run sudo update-grub, reboot. No guarantee, worths a shot though.
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cldjean

Re: Touchpad non detected

Post by cldjean »

And about the issue of the first computer (Asus) what is your advice ?

Bests regards
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cldjean

Re: Touchpad non detected

Post by cldjean »

Hello

I just re-send my initial question.

Can someone help me ?

I'm running Linux Mint 19.1 Xfce on dual boot with Windows 10. All things seem ok, but the touchpad isn't detected.

I'm using fcitx for typing vietnamese.

Here are some informations about the computer ans the system

Code: Select all

phap@phap-X411UA:~$ dmesg | egrep -i 'elan|syna'
[   32.721580] i2c_hid i2c-ELAN1300:00: i2c-ELAN1300:00 supply vdd not found, using dummy regulator
[   33.728380] i2c_hid i2c-ELAN1300:00: hid_descr_cmd failed
phap@phap-X411UA:~$ ^C
phap@phap-X411UA:~$ inxi -Fxxzc0
System:    Host: phap-X411UA Kernel: 4.15.0-45-generic x86_64 bits: 64 gcc: 7.3.0
           Desktop: Xfce 4.12.3 (Gtk 2.24.31) dm: lightdm Distro: Linux Mint 19 Tara
Machine:   Device: laptop System: ASUSTeK product: X411UA v: 1.0 serial: N/A
           Mobo: ASUSTeK model: X411UA v: 1.0 serial: N/A
           UEFI: American Megatrends v: X411UA.308 date: 08/07/2018
Battery    BAT0: charge: 38.5 Wh 99.1% condition: 38.8/42.1 Wh (92%) volts: 11.5/11.5
           model: ASUSTeK ASUS serial: N/A status: Discharging
CPU:       Single core Intel Core i5-8250U (-UP-) arch: Kaby Lake rev.10 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 3600 speed/min/max: 800/400/3400 MHz
Graphics:  Card: Intel UHD Graphics 620 bus-ID: 00:02.0 chip-ID: 8086:5917
           Display Server: x11 (X.Org 1.19.6 ) drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.05hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2)
           version: 4.5 Mesa 18.2.2 (compat-v: 3.0) Direct Render: Yes
Audio:     Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel bus-ID: 00:1f.3 chip-ID: 8086:9d71
           Sound: Advanced Linux Sound Architecture v: k4.15.0-45-generic
Network:   Card: Realtek Device b822 driver: r8822be port: e000 bus-ID: 02:00.0 chip-ID: 10ec:b822
           IF: wlp2s0 state: up speed: N/A duplex: N/A mac: <filter>
Drives:    HDD Total Size: 1000.2GB (2.5% used)
           ID-1: /dev/sda model: HGST_HTS541010B7 size: 1000.2GB serial: <filter>
Partition: ID-1: / size: 48G used: 24G (52%) fs: ext4 dev: /dev/sda7
RAID:      System: supported: N/A
           No RAID devices: /proc/mdstat, md_mod kernel module present
           Unused Devices: none
Sensors:   System Temperatures: cpu: 34.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 158 Uptime: 10 min Memory: 874.5/3825.0MB Init: systemd v: 237 runlevel: 5 Gcc sys: 7.3.0
           Client: Shell (bash 4.4.191 running in xfce4-terminal) inxi: 2.3.56
phap@phap-X411UA:~$ ^C
phap@phap-X411UA:~$ grep -i "Using input driver" /var/log/Xorg.0.log
[    44.028] (II) Using input driver 'libinput' for 'Power Button'
[    44.032] (II) Using input driver 'libinput' for 'Asus Wireless Radio Control'
[    44.035] (II) Using input driver 'libinput' for 'Video Bus'
[    44.040] (II) Using input driver 'libinput' for 'Power Button'
[    44.044] (II) Using input driver 'libinput' for 'Sleep Button'
[    44.050] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.055] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.058] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
[    44.180] (II) Using input driver 'libinput' for 'USB2.0 VGA UVC WebCam: USB2.0 V'
[    44.191] (II) Using input driver 'libinput' for 'Asus WMI hotkeys'
[    44.195] (II) Using input driver 'libinput' for 'AT Translated Set 2 keyboard'
[    44.222] (II) Using input driver 'libinput' for 'Microsoft Microsoft Nano Transceiver 1.1'
What should I do to make linux detect the touchpad ?

Thank you in advance for your help.
Top
mortan

Re: Touchpad non detected

Post by mortan »

Hi,

does suspending and re-awaking your System does have any effect?

Greetz
morti
Top
cldjean

Re: Touchpad non detected

Post by cldjean »

Hi Mortan

What do you mean with suspending the system ? Do you mean put on sleeping mode ?
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wbdyke
Level 1
Level 1
Posts: 4
Joined: Mon Feb 25, 2019 2:54 pm

Re: Touchpad non detected

Post by wbdyke »

I had same problem but with a Toshiba. Jeremyb provided the fix that worked for me. probably need to substitute your bios and touchpad fkeys but its so easy its worth a try.

viewtopic.php?f=49&t=289314&p=1603066#p1603066

can't really help beyond that since I'm just a newbie as well
Top
cldjean

Re: Touchpad non detected

Post by cldjean »

Hello wbdyke

Thank you for your advice but it doesn't work on Asus Vivobook S14.

Can someone else help me, please ?
Top
mortan

Re: Touchpad non detected

Post by mortan »

Hello,
cldjean wrote: ⤴Sun Mar 03, 2019 4:52 am
mortan wrote: does suspending and re-awaking your System does have any effect?
Hi Mortan
What do you mean with suspending the system ? Do you mean put on sleeping mode ?
that was actually exactly what i've meant, yes. The last weeks I had a new Thinkpad with the problems that might match yours: The Touchpad wasn't working, though being enabled. After suspending the device into sleep mode and awake afterwards the touchpad was working correctly. This has been working for me in all times. Nevertheless, that wouldn't be a real solution.

Greetz
morti
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