USB devices not working on MSI B350 PC MATE motherboard
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USB devices not working on MSI B350 PC MATE motherboard
I have built a new computer. It has a MSI B350 PC Mate motherboard and a RYZEN 5 2400G. The USB ports work fine in BIOS and GRUB, but once I'm booted into Linux the USB ports stop working. I had to install off a DVD because the USB wasn't working even when trying to boot from the live-USB. The PS/2 port works so I have been using a USB to PS/2 adapter with a mouse and the on screen keyboard to try and troubleshoot. I installed mint Cinnamon edition and have downloaded all the system updates. Can anyone make any suggestions or am I going to need to order a different motherboard?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: USB devices not working on MSI B350 PC MATE motherboard
So an update on this problem. Forgot to mention that there is a MSI GeForce GTX 1070 card in this build. If I take the card out my USB ports start working. This build required the video card (it is going to be running an AR sandbox) so removing the card entirely is not an option. I tried updating the Nvidia drivers to the latest, but still isn't working. Any help is appreciated.
EDIT: Have tried with two more cards, including an older AMD card and both cards work for video but USB ports stop working
EDIT: Have tried with two more cards, including an older AMD card and both cards work for video but USB ports stop working
Re: USB devices not working on MSI B350 PC MATE motherboard
Looks like this problem with USB is reported on Windows too for that motherboard with your GeForce.
https://forum-en.msi.com/index.php?topic=292448.0
Have you updated motherboard BIOS to current?
https://forum-en.msi.com/index.php?topic=292448.0
Have you updated motherboard BIOS to current?