Cintiq 13HD calibration borked, need prompt response

bandkanon · Post by **bandkanon** » Thu Jul 25, 2019 3:27 pm

So I started using Linux very recently and things were going hunky dory for a while. I was happy with how easily everything clicked together and setting up my Wacom Cintiq 13HD was a breeze.

But today I noticed the pointer and stylus weren't lining up suitably.
So naturally I went into the Graphics Tablet program and tried to re-calibrate it. Thing is, this only made it worse, causing the cursor to move over further to the left. Thinking I had done it wrong, I tried to go over the calibration again, and it only got worse from there. Each time I tried to calibrate, the cursor moved further and further away until it was all the way on the left side of the screen.

Fed up with that, I switched to the terminal and fiddled with the xsetwacom commands, using all the guides I could to try and get it recalibrated manually (I even used a guide sourced here)-- but instead I only made things worse, causing the cursor to only move vertically with the stylus, stuck on the left side of the screen. I don't really think it's necessary to mention the command I used that may have broken it more, but I will anyway:

xinput set-prop "Wacom Cintiq 13HD Pen stylus" --type=float "Coordinate Transformation Matrix" 1 0 0 0 0.555555 0.555555 0 0 1

(EDIT) I forgot to mention this panicked mess:

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avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen  stylus" MapToOutput "HEAD-1"
Cannot find device 'Wacom Cintiq 13HD Pen  stylus'.
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput "HEAD-1"
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput "HEAD-0"
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput "HEAD-1"
avocado@MintyFresh:~$ xsetwacom get "Wacom Cintiq 13HD Pen stylus" area
-23637 -1661 -243 31357
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen Stylus" MapToOutput 1600x900+0+0
Cannot find device 'Wacom Cintiq 13HD Pen Stylus'.
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput 1600x900+0+0
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput 1600x900+1366+0
avocado@MintyFresh:~$ xsetwacom set "Wacom Cintiq 13HD Pen stylus" MapToOutput 1600x900+0+901

(I guess the benefit to showing this is: If you have experience with display coordination/calibrating wacom devices, you might already see what I did wrong. Maybe. I wouldn't know.)

I'm out of steam. I need help, and fast. I thought I had it all figured out, but I guess I'm just far too stupid. The worst part is, this is really hampering my productivity and causing more delays for my project, which has already been on hold long enough. The stress is getting to me and I'm actually on the verge of tears here. Can't really think straight in this state of mind.

If it helps, here's what xrandr returns:

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Screen 0: minimum 8 x 8, current 1680 x 1950, maximum 32767 x 32767
DVI-D-0 connected primary 1600x900+38+0 (normal left inverted right x axis y axis) 432mm x 240mm
   1600x900      60.00*+
   1280x1024     75.02    60.02  
   1280x720      60.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    72.19    60.32    56.25  
   640x480       75.00    72.81    59.94  
HDMI-0 connected 1680x1050+0+900 inverted (normal left inverted right x axis y axis) 290mm x 170mm
   1920x1080     60.00 +
   1680x1050     59.95* 
   1440x900      59.89  
   1360x768      60.02  
   1280x1024     60.02  
   1280x960      60.00  
   1280x768      59.87  
   1280x720      60.00  
   1024x768      60.00  
   800x600       60.32  
   640x480       59.94  
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-0 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)

and here's xinput list-props "Wacom Cintiq 13HD Pen stylus"

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Device 'Wacom Cintiq 13HD Pen stylus':
	Device Enabled (153):	1
	Coordinate Transformation Matrix (155):	0.952381, 0.000000, 0.000000, 0.000000, 0.461538, 0.462051, 0.000000, 0.000000, 1.000000
	Device Accel Profile (283):	0
	Device Accel Constant Deceleration (284):	1.000000
	Device Accel Adaptive Deceleration (285):	1.000000
	Device Accel Velocity Scaling (286):	10.000000
	Device Node (275):	"/dev/input/event5"
	Wacom Tablet Area (314):	-23637, -1661, -243, 31357
	Wacom Rotation (315):	3
	Wacom Pressurecurve (316):	0, 0, 100, 100
	Wacom Serial IDs (317):	772, 1518347369, 1443842, 0, 0
	Wacom Serial ID binding (318):	0
	Wacom Pressure Threshold (319):	27
	Wacom Sample and Suppress (320):	2, 4
	Wacom Enable Touch (321):	1
	Wacom Hover Click (322):	1
	Wacom Enable Touch Gesture (323):	0
	Wacom Touch Gesture Parameters (324):	0, 0, 250
	Wacom Tool Type (325):	"STYLUS" (309)
	Wacom Button Actions (326):	"Wacom button action 0" (327), "Wacom button action 1" (328), "Wacom button action 2" (329), "None" (0), "None" (0), "None" (0), "None" (0), "Wacom button action 3" (330)
	Wacom button action 0 (327):	1572865
	Wacom button action 1 (328):	1572866
	Wacom button action 2 (329):	1114177
	Wacom button action 3 (330):	1572872
	Wacom Pressure Recalibration (331):	1
	Wacom Panscroll Threshold (332):	2600
	Device Product ID (276):	1386, 772
	Wacom Debug Levels (333):	0, 0

If any other information is required, I will gladly and promptly provide them. Like I keep saying, this is an issue that needs immediate action, so I'm definitely on edge and keeping my eyes on the forum. I'll be eternally grateful to anyone that is able to help.