Before you post please read how to get help
I am running a Linux Mint 18.3 Sylvia with Cinnamon. I have blueman running for bluetooth.
I bought Bose HP 700 headphones and managed to add and connect to it, but it doesn't show up in the list of sound devices i.e. I cannot use them.
I have had bluetooth issues before, read a few posts about it (resulted in installing blueman) and cannot figure it out.
Can anybody please help?
Thank you and kind regards,
What output do you get when you run
pactl list short | grep bluein the terminal?
I get the following output:
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7 module-bluetooth-policy 8 module-bluetooth-discover 9 module-bluez5-discover
Thank you for your reply.
I have tried all of your suggestions even before posting my original post. (I looked around in other BT-related topics a little bit.) Still nothing... The headset in itself is capable of connecting to other (even multiple) devices at the same time and is working properly.
Any other ideas?
Thank you for your help,
pacmd list-cardsin the terminal and paste the output here.
For what it's worth, here is the output of the command:
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1 card(s) available. index: 0 name: <alsa_card.pci-0000_00_1f.3> driver: <module-alsa-card.c> owner module: 6 properties: alsa.card = "0" alsa.card_name = "HDA Intel PCH" alsa.long_card_name = "HDA Intel PCH at 0xb2328000 irq 132" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-0000:00:1f.3" sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.id = "9d71" device.form_factor = "internal" device.string = "0" device.description = "Built-in Audio" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" profiles: input:analog-stereo: Analog Stereo Input (priority 60, available: unknown) output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown) output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown) output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: unknown) output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5460, available: unknown) output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: unknown) output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5260, available: unknown) output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: unknown) output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown) output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: unknown) output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown) output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: unknown) output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5260, available: unknown) output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: unknown) output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown) output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: unknown) output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown) off: Off (priority 0, available: unknown) active profile: <output:hdmi-stereo+input:analog-stereo> sinks: alsa_output.pci-0000_00_1f.3.hdmi-stereo/#19: Built-in Audio Digital Stereo (HDMI) sources: alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo alsa_output.pci-0000_00_1f.3.hdmi-stereo.monitor/#20: Monitor of Built-in Audio Digital Stereo (HDMI) ports: analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown) properties: device.icon_name = "audio-input-microphone" analog-input-mic: Microphone (priority 8700, latency offset 0 usec, available: no) properties: device.icon_name = "audio-input-microphone" analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown) properties: device.icon_name = "audio-speakers" analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no) properties: device.icon_name = "audio-headphones" hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes) properties: device.icon_name = "video-display" device.product.name = "DELL S2419H" hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no) properties: device.icon_name = "video-display" hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no) properties: device.icon_name = "video-display"
EDIT: The headphones might need to be charged again.
I added the Bose HP 700 again as a headset, chose option with Pairing.
I managed to set it up and get connected BUT immediately after that I got this error message in a window:
and it obviously is not listed under the Sound panel of Settings.Connection to BlueZ failed
Bluez daemon is not running, blueman-manager cannot continue.
This probably means that there were no Bluetooth adapters detected or Bluetooth daemon was not started.
Interestingly, the standard Linux Mint Bluetooth devices list shows the Bose as connected (blueman is still frozen), but it does not appear in the Sound output hardware list.
I also see something else now, which is quite interesting:
The previously added but unconnected Bose HP 700 that I deleted after the reboot (see first line of this reply) keeps reappearing. It has the same name but a different address. Whenever I remove the device, it just keeps reappearing after a few seconds.
apt install --reinstall bluez bluez-tools
Also, did you uninstall Blueberry when you installed Blueman? If not, that might be conflicting.
Then I uninstalled Blueberry. Now I have lost all Bluetooth connections, including my mouse and other headsets. Needless to say, I cannot even connect to the Bose.
I reinstalled Blueberry to give me at least other peripherals, but it does not work now. It did not conflict earlier, maybe it does now.
I am on the verge of crying, really.
I'm not sure what's going on. Try
rfkill unblock bluetoothfirst.
Also, see if this post is of any help: viewtopic.php?f=42&t=125166&p=1694155&h ... l#p1447716
I have tried the tutorial on the link you sent me. As a matter of fact, I went through the whole thing without a glitch. I even got my Bose HP 700 to pair. However, it is still not showing up in the Sound settings as an available device.
I used the
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pulseaudio -kin the terminal fixes that. The sound daemon should automatically restart, but if it doesn't within a few seconds, run
pulseaudio --start. I'm struggling to figure out why pulseaudio isn't seeing the headphones.
ls -la /etc/modprobe.d
Also, although I'm not very knowledgeable on Bluetooth issues, I did find this; In your File Manager navigate to /var/lib/bluetooth/, then right click in the window and select Open As Root. In the root window, double click on the folder that has the MAC address, then in there open each folder one by one, skipping cache, and right click on the info file and select Open with "Text Editor". When you find the one for the Bose device, as you'll see in the Name= line does the line starting with Blocked say true?
Thank you for your continued interest.
I cleared the files in the pulse directory (files got recreated almost instantaneously).
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# This file lists those modules which we don't want to be loaded by # alias expansion, usually so some other driver will be loaded for the # device instead. # evbug is a debug tool that should be loaded explicitly blacklist evbug # these drivers are very simple, the HID drivers are usually preferred blacklist usbmouse blacklist usbkbd # replaced by e100 blacklist eepro100 # replaced by tulip blacklist de4x5 # causes no end of confusion by creating unexpected network interfaces blacklist eth1394 # snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much # hardware on its own (Ubuntu bug #2011, #6810) blacklist snd_intel8x0m # Conflicts with dvb driver (which is better for handling this device) blacklist snd_aw2 # Causes trackpads to stop working on Lenovo 11e 2nd gen (Ubuntu: #1802135) # and Lenovo x240 to hang on boot (Ubuntu: #1802689) blacklist i2c_i801 # replaced by p54pci blacklist prism54 # replaced by b43 and ssb. blacklist bcm43xx # most apps now use garmin usb driver directly (Ubuntu: #114565) blacklist garmin_gps # replaced by asus-laptop (Ubuntu: #184721) blacklist asus_acpi # low-quality, just noise when being used for sound playback, causes # hangs at desktop session start (Ubuntu: #246969) blacklist snd_pcsp # ugly and loud noise, getting on everyone's nerves; this should be done by a # nice pulseaudio bing (Ubuntu: #77010) blacklist pcspkr # EDAC driver for amd76x clashes with the agp driver preventing the aperture # from being initialised (Ubuntu: #297750). Blacklist so that the driver # continues to build and is installable for the few cases where its # really needed. blacklist amd76x_edac
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total 68 drwxr-xr-x 2 root root 4096 Aug 13 09:02 . drwxr-xr-x 151 root root 12288 Oct 21 22:19 .. -rw-r--r-- 1 root root 2507 Jul 31 2015 alsa-base.conf -rw-r--r-- 1 root root 325 Mar 13 2016 blacklist-ath_pci.conf -rw-r--r-- 1 root root 1667 Nov 12 2018 blacklist.conf -rw-r--r-- 1 root root 210 Mar 13 2016 blacklist-firewire.conf -rw-r--r-- 1 root root 697 Mar 13 2016 blacklist-framebuffer.conf -rw-r--r-- 1 root root 156 Jul 31 2015 blacklist-modem.conf lrwxrwxrwx 1 root root 41 Apr 4 2018 blacklist-oss.conf -> /lib/linux-sound-base/noOSS.modprobe.conf -rw-r--r-- 1 root root 583 Mar 13 2016 blacklist-rare-network.conf -rw-r--r-- 1 root root 1077 Mar 13 2016 blacklist-watchdog.conf -rw-r--r-- 1 root root 127 Mar 11 2015 dkms.conf -rw-r--r-- 1 root root 390 Apr 12 2016 fbdev-blacklist.conf -rw-r--r-- 1 root root 347 Mar 13 2016 iwlwifi.conf -rw-r--r-- 1 root root 104 Mar 13 2016 mlx4.conf -rw-r--r-- 1 root root 30 Mar 3 2016 vmwgfx-fbdev.conf
Maybe it is not solely a pulseaudio issue, because when I try to connect the device, the headset says "mobile device not found" and the BT sign keeps on flashing as it were trying to connect. At the same time, though, the blueman icon on the tray shows that it is connected. This is in line with what I experienced when running the commands from the other link that you suggested (the step-by-step tutorial about connecting/pairing using the terminal). There I saw it briefly connect and even pair, and then it was disconnected.
When I tried to connect the Bose HP 700 one of these times using blueman and clicking on "Headset", I got an error message saying something like "software does not allow connection". It did not specify which side (Bose/Linux/Blueman) the software is on.
I believe the thing is not properly connected and the issue lays somewhere in the BT layers.
Hopefully someone will spot this soon and add some better ideas.