I recently installed Linux Mint 20 Cinnamon on my brand new Asus ZenBook UM433D, dual booting with Windows 10. I get no sound through speakers or headphones. I've looked at three or four different troubleshooting tutorials online but nothing seems to really be working. inxi -Fxxxrz gives:
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System: Kernel: 5.4.0-40-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.6 wm: muffin 4.6.2 dm: LightDM 1.30.0 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal Machine: Type: Laptop System: ASUSTeK product: ZenBook UX434DA_UM433DA v: 1.0 serial: <filter> Mobo: ASUSTeK model: UX434DA v: 1.0 serial: <filter> UEFI: American Megatrends v: UX434DA_UM433DA.302 date: 09/05/2019 Battery: ID-1: BAT0 charge: 50.6 Wh condition: 50.6/50.0 Wh (101%) volts: 11.9/11.9 model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> status: Not charging cycles: 1 CPU: Topology: Quad Core model: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP arch: Zen+ rev: 1 L2 cache: 2048 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 36731 Speed: 1381 MHz min/max: 1400/2300 MHz boost: enabled Core speeds (MHz): 1: 1223 2: 1224 3: 1275 4: 1223 5: 1239 6: 1348 7: 1270 8: 1389 Graphics: Device-1: AMD Picasso vendor: ASUSTeK driver: amdgpu v: kernel bus ID: 03:00.0 chip ID: 1002:15d8 Display: x11 server: X.Org 1.20.8 driver: amdgpu,ati unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-40-generic LLVM 10.0.0) v: 4.6 Mesa 20.0.8 direct render: Yes Audio: Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel v: kernel bus ID: 03:00.1 chip ID: 1002:15de Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: snd_rn_pci_acp3x v: kernel bus ID: 03:00.5 chip ID: 1022:15e2 Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 03:00.6 chip ID: 1022:15e3 Sound Server: ALSA v: k5.4.0-40-generic Network: Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel bus ID: 01:00.0 chip ID: 8086:24fd IF: wlp1s0 state: up mac: <filter> Drives: Local Storage: total: 953.87 GiB used: 211.32 GiB (22.2%) ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB1T0HALR-00000 size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: EXA7301Q scheme: GPT Partition: ID-1: / size: 18.21 GiB used: 12.57 GiB (69.0%) fs: ext4 dev: /dev/nvme0n1p5 ID-2: /home size: 624.19 GiB used: 198.72 GiB (31.8%) fs: ext4 dev: /dev/nvme0n1p7 ID-3: swap-1 size: 29.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p6 Sensors: System Temperatures: cpu: 55.6 C mobo: N/A gpu: amdgpu temp: 55 C Fan Speeds (RPM): cpu: 2400 Repos: No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb http://packages.linuxmint.com ulyana main upstream import backport #id:linuxmint_main 2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse 3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse 4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse 5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse 6: deb http://archive.canonical.com/ubuntu/ focal partner Info: Processes: 259 Uptime: 29m Memory: 13.68 GiB used: 2.41 GiB (17.6%) Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.16 running in: gnome-terminal inxi: 3.0.38
I have tried force reloading and reinstalling ALSA, which did not work. I opened up alsamixer, and the default detected card (card index 0) was an HD-audio-generic card (chip: ATI R6xx HDMI) that doesn't actually seem to have a volume control, just a single box with S/PDIF under it. If I navigate to card 1 (also HD-audio-generic, chip: Realtec ALC294), I see all the sound bars, but nothing is muted besides the headphone channel when they're unplugged and the speaker channel when headphones are plugged in. I have tried the sound settings tool, which detects Family 17h (Models 10h-1fh) HD Audio Controller speakers and my headphones when I plug them in, but no sound comes out in either case. I have also tried PulseAudio volume control which detects all 3 sound cards. Again, nothing is muted and the Family 17h card is set to Analog Stereo Output under the Configuration tab.
About the only thing I've seen in tutorials that I haven't tried is disabling speech-dispatcher. Stuff I've looked at says to use
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sudo gedit /etc/default/speech-dispatcher
Basically, everything tutorials have told me should be broken/not working in the case of not having sound seems to be working fine (although it is possible I'm missing something) yet I still have no sound.
Thanks in advance!