New computer. Mint 20 "Check your video drivers"

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jakeandelwood
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New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Brand new to all of this.

I switched from a Toshiba Satellite to an ASUS, installed Mint 20.

Could not boot. Booted in recovery mode and saw the warning
Check your video drivers
Your system is currently running without video hardware acceleration.
You may experience poor performance and high CPU usage.
I launched the Driver Manager and switched from xserver-xorg-video-nouveau to nvidia-driver-440.

I restarted and was able to boot, but the warning
Check your video drivers
is still there. I've spent about a week trying to figure this out, but I have to admit defeat on this one and ask people who actually know what they're doing.

Here are my stats:

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~$ inxi -b
System:
  Host: Kernel: 5.4.0-40-generic x86_64 bits: 64 
  Desktop: Cinnamon 4.6.6 Distro: Linux Mint 20 Ulyana 
Machine:
  Type: Laptop System: ASUSTeK product: TUF Gaming FA506IH_FA506IH v: 1.0 
  serial: <superuser/root required> 
  Mobo: ASUSTeK model: FA506IH v: 1.0 serial: <superuser/root required> 
  UEFI: American Megatrends v: FA506IH.304 date: 03/24/2020 
Battery:
  ID-1: BAT1 charge: 46.2 Wh condition: 46.2/48.1 Wh (96%) 
CPU:
  8-Core: AMD Ryzen 7 4800H with Radeon Graphics type: MT MCP 
  speed: 1398 MHz min/max: 1400/2900 MHz 
Graphics:
  Device-1: NVIDIA driver: nvidia v: 440.100 
  Device-2: AMD Renoir driver: N/A 
  Display: x11 server: X.Org 1.20.8 driver: ati,fbdev 
  unloaded: modesetting,nouveau,nvidia,radeon,vesa 
  resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 10.0.0 128 bits) v: 3.3 Mesa 20.0.8 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  driver: r8169 
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
  driver: rtw_pci 
Drives:
  Local Storage: total: 476.94 GiB used: 46.28 GiB (9.7%) 
Info:
  Processes: 313 Uptime: N/A Memory: 15.06 GiB used: 842.2 MiB (5.5%) 
  Shell: bash inxi: 3.0.38

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~$ inxi -Fxz
System:
  Kernel: 5.4.0-40-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.6.6 Distro: Linux Mint 20 Ulyana 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: ASUSTeK product: TUF Gaming FA506IH_FA506IH v: 1.0 
  serial: <filter> 
  Mobo: ASUSTeK model: FA506IH v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: FA506IH.304 date: 03/24/2020 
Battery:
  ID-1: BAT1 charge: 46.2 Wh condition: 46.2/48.1 Wh (96%) 
  model: ASUS A32-K55 status: Full 
CPU:
  Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 
  type: MT MCP arch: Zen rev: 1 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 92622 
  Speed: 1397 MHz min/max: 1400/2900 MHz Core speeds (MHz): 1: 1393 2: 1397 
  3: 1495 4: 1501 5: 1348 6: 1174 7: 1212 8: 1209 9: 1445 10: 1399 11: 1397 
  12: 1389 13: 1397 14: 1569 15: 1383 16: 1322 
Graphics:
  Device-1: NVIDIA vendor: ASUSTeK driver: nvidia v: 440.100 bus ID: 01:00.0 
  Device-2: AMD Renoir vendor: ASUSTeK driver: N/A bus ID: 05:00.0 
  Display: x11 server: X.Org 1.20.8 driver: ati,fbdev 
  unloaded: modesetting,nouveau,nvidia,radeon,vesa 
  resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 10.0.0 128 bits) v: 3.3 Mesa 20.0.8 
  direct render: Yes 
Audio:
  Device-1: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 01:00.1 
  Device-2: AMD vendor: ASUSTeK driver: snd_hda_intel v: kernel 
  bus ID: 05:00.1 
  Device-3: AMD Raven/Raven2/FireFlight/Renoir Audio Processor 
  driver: snd_rn_pci_acp3x v: kernel bus ID: 05:00.5 
  Device-4: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 05:00.6 
  Sound Server: ALSA v: k5.4.0-40-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus ID: 02:00.0 
  IF: enp2s0 state: down mac: <filter> 
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter 
  vendor: AzureWave driver: rtw_pci v: N/A port: d000 bus ID: 03:00.0 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 46.28 GiB (9.7%) 
  ID-1: /dev/nvme0n1 vendor: Kingston model: OM8PCP3512F-AB size: 476.94 GiB 
Partition:
  ID-1: / size: 467.96 GiB used: 46.27 GiB (9.9%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  Message: No sensors data was found. Is sensors configured? 
Info:
  Processes: 314 Uptime: N/A Memory: 15.06 GiB used: 873.4 MiB (5.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.16 
  inxi: 3.0.38

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~$ lsmod |grep video
uvcvideo                     98304  0
videobuf2_vmalloc      20480  1 uvcvideo
videobuf2_memops     20480  1 videobuf2_vmalloc
videobuf2_v4l2            24576  1 uvcvideo
videobuf2_common     49152  2 videobuf2_v4l2,uvcvideo
videodev                      225280  3 videobuf2_v4l2,uvcvideo,videobuf2_common
mc                                53248  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
video                            49152  1 asus_wmi[/quote]

[quote]~$ lsmod |grep drm
nvidia_drm                   49152  0
nvidia_modeset           1114112  1 nvidia_drm
drm_kms_helper         184320  2 amdgpu,nvidia_drm
syscopyarea                16384  1 drm_kms_helper
sysfillrect                     16384  1 drm_kms_helper
sysimgblt                     16384  1 drm_kms_helper
fb_sys_fops                 16384  1 drm_kms_helper
drm                             491520  6 gpu_sched,drm_kms_helper,amdgpu,nvidia_drm,ttm

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~$ glxinfo | grep direct
direct rendering: Yes
    GL_AMD_gpu_shader_int64, GL_AMD_multi_draw_indirect, 
    GL_ARB_derivative_control, GL_ARB_direct_state_access, 
    GL_ARB_draw_elements_base_vertex, GL_ARB_draw_indirect, 
    GL_ARB_half_float_vertex, GL_ARB_indirect_parameters, 
    GL_ARB_multi_draw_indirect, GL_ARB_occlusion_query2, 
    GL_AMD_multi_draw_indirect, GL_AMD_query_buffer_object, 
    GL_ARB_direct_state_access, GL_ARB_draw_buffers, 
    GL_ARB_draw_indirect, GL_ARB_draw_instanced, GL_ARB_enhanced_layouts, 
    GL_ARB_indirect_parameters, GL_ARB_instanced_arrays, 
    GL_ARB_map_buffer_range, GL_ARB_multi_bind, GL_ARB_multi_draw_indirect, 
    GL_EXT_direct_state_access, GL_EXT_draw_buffers2, GL_EXT_draw_instanced

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~$ glxinfo | grep render
direct rendering: Yes
    GLX_MESA_multithread_makecurrent, GLX_MESA_query_renderer, 
    GLX_EXT_visual_rating, GLX_MESA_copy_sub_buffer, GLX_MESA_query_renderer, 
Extended renderer info (GLX_MESA_query_renderer):
OpenGL renderer string: llvmpipe (LLVM 10.0.0, 128 bits)
    GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
    GL_MESA_ycbcr_texture, GL_NV_conditional_render, GL_NV_depth_clamp, 
    GL_ARB_conditional_render_inverted, GL_ARB_conservative_depth, 
    GL_NV_conditional_render, GL_NV_depth_clamp, GL_NV_fog_distance, 
    GL_EXT_polygon_offset_clamp, GL_EXT_read_format_bgra, GL_EXT_render_snorm, 
    GL_MESA_shader_integer_functions, GL_NV_conditional_render, 
    GL_OES_element_index_uint, GL_OES_fbo_render_mipmap
Again, I don't know the procedures here, so I apologize if I've posted too much. Let me know what to include, and I'll include it here.
Edit: Switched the quotes to code formatting.
Last edited by jakeandelwood on Mon Jul 13, 2020 1:43 am, edited 2 times in total.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

Check this topic:
viewtopic.php?f=49&t=323641
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Very close to my specs and my problems.

Thank you for the link. I'll start from there.

Edit: Oh wow. That's deep, but pretty fascinating.
snadsnad
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Re: New computer. Mint 20 "Check your video drivers"

Post by snadsnad »

I have a 15ARE05 / 81X2 as well with a 4500U running Mint 20.04 and resolved this message by installing the amdgpu drivers.

https://amdgpu-install.readthedocs.io/en/latest/

To download the drivers don't drill down to Ryzen 5 Mobile with Radeon Graphics -> 4500U as you'll only find W10 drivers. Instead, just find any current consumer graphics card and look for the Ubuntu drivers (amdgpu-pro-20.20-1098277-ubuntu-20.04.tar.xz):

https://www.amd.com/en/support/graphics ... rx-5700-xt

Current version is 20.20 from what I can tell. This got rid of the driver message for me and the graphics seem a little better and snappier. Unfortunately, and I can't tell if this was a pre-driver problem or not, I have weird issues with adjusting the brightness where the screen will blank out well before hitting minimum brightness so I have to raise it a notch then keep going down again to lower brightness.

I doubt these drivers even have much if anything for Renoir but it at least adds some AMD stuff to your kernel to make it think proper drivers are installed. Otherwise it is stable, runs well, and no driver message on boot. As has been said, this CPU/architecture is so new there will definitely be some latency when comparing its to functionality in Windows. For example, Tails linux can't even boot on Renoir based CPUs yet (this includes Ryzen 4000s):

https://tails.boum.org/support/known_is ... l#index6h2
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

I wound up with black startup screen with:

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[     9.569441] ucsi_acpi USBC000:00: PPM init failed (-110)
I restarted in recovery mode now and I'm trying to see if there's more I can do.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

Were you following snadsnad’s advice or mine? Don’t try installing the AMDGPU-Pro driver.
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Hello,

I followed your link, but I had not been successful, so when the second suggestion came in, I followed that one.

The result was me reinstalling entirely. Again, I'm very new at this.

I'm going to try to see where I went wrong in the link you posted.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

User ficus2 in this topic has the same Ryzen 7 4800H CPU as you do, which is very new hardware which I just found out had a launch date on 1-6-20. He had to install the 5.7.1 kernel for better support:
viewtopic.php?f=59&t=325007

You can install Ukuu to make the kernel installation easier. The latest version of Ukuu now requires purchasing a license for $11, but you can get an older version here:
https://github.com/teejee2008/ukuu/releases

Download the ukuu-v18.9.1-amd64.deb file. Install the 5.7.1 kernel. Reboot and select the new kernel at the grub menu. When you get to the desktop, post the output of inxi -Gx
jakeandelwood
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Re: New computer. Mint 20 "Check your video drivers"

Post by jakeandelwood »

Here you are:

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Graphics:
  Device-1: NVIDIA vendor: ASUSTeK driver: nvidia v: 440.95.01 
  bus ID: 01:00.0 
  Device-2: AMD Renoir vendor: ASUSTeK driver: amdgpu v: kernel 
  bus ID: 05:00.0 
  Display: x11 server: X.Org 1.20.8 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,nouveau,nvidia,vesa 
  resolution: 1920x1080~144Hz, 1920x1080~60Hz 
  OpenGL: renderer: AMD RENOIR (DRM 3.37.0 5.7.1-050701-generic LLVM 10.0.0) 
  v: 4.6 Mesa 20.0.8 direct render: Yes 
Sorry about the delay. My computer, for whatever reason, stopped charging. I handed it back to the people at ASUS, and they repaired it under warranty. Took them a week. Not terrible. They said that they "replaced the motherboard".

At any rate, it seems that all problems have been solved by switching to this new kernel. My HDMI cable connects to my second monitor, and I no longer get Driver Manager warnings.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

The amdgpu driver is now loading and driving the integrated AMD GPU. If you are satisfied with using just that for graphics rendering, then this topic is finished. However, if you want to be able to switch to the more powerful Nvidia GPU in situations where more graphics processing power is needed, then some additional configuration is needed.

Follow the instructions in my second post in this topic. This is the same topic I listed in my first post, but you could not use them until the graphics hardware acceleration problem was resolved:
viewtopic.php?f=49&t=323641

In your first post, the Nvidia 440.100 driver was installed but now the 440.95.01 is listed, which doesn’t exist.
SharkNinja
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Re: New computer. Mint 20 "Check your video drivers"

Post by SharkNinja »

Awesome, that worked for me too! Thank you roblm! :D

Linux Mint 20, Cinnamon, 64-bit

HP Omen 15
AMD Ryzen 7 4800H APU
NVIDIA GTX 1660 Ti Mobile

$ lspci | grep -i vga

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01:00.0 VGA compatible controller: NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile] (rev a1)
06:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev c6)
Downloaded and installed Ukuu release 18.9.1 from .deb. Installed kernel 5.7.1 (haven't tried the newer ones yet). (I also had to press the Install button twice, I think so that it could make the directory it needed). Rebooted.

Made sure the nvidia-driver-440 was selected in Driver Manager.

$ cat /etc/lightdm/lightdm.conf.d/70-linuxmint.conf

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[SeatDefaults]
user-session=cinnamon

## forums.linuxmint.com/viewtopic.php?f=49&t=323641
## --------------------
display-setup-script=/home/<my_username>/.login
$ cat /home/<my_username>/.login

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xrandr --setprovideroutputsource 1 0
xrandr --auto
$ cat /etc/X11/xorg.conf

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Section "ServerLayout"
    Identifier "layout"
    Screen 0 "nvidia"
    Inactive "amdgpu"
EndSection

Section "Device"
    Identifier "nvidia"
    Driver "nvidia"
    BusID  "PCI:1:0:0"
EndSection

Section "Screen"
    Identifier "nvidia"
    Device "nvidia"
    Option "AllowEmptyInitialConfiguration"
EndSection

Section "Device"
    Identifier "amdgpu"
    Driver "amdgpu"
    BusID  "PCI:6:0:0"
EndSection

Section "Screen"
    Identifier "amdgpu"
    Device "amdgpu"
EndSection

Results:

$ inxi -Fxxxrz

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System:    Kernel: 5.7.1-050701-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 wm: muffin 4.6.3 
           dm: LightDM 1.30.0 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: HP product: OMEN Laptop 15-en0xxx v: N/A serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: HP model: 8786 v: 22.25 serial: <filter> UEFI: AMI v: F.01 date: 04/15/2020 
Battery:   ID-1: BAT0 charge: 69.9 Wh condition: 69.9/69.9 Wh (100%) volts: 12.7/11.6 model: Hewlett-Packard Primary 
           type: Li-ion serial: <filter> status: Discharging cycles: 628 
CPU:       Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP arch: Zen rev: 1 
           L2 cache: 4096 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 92626 
           Speed: 1397 MHz min/max: 1400/2900 MHz boost: enabled Core speeds (MHz): 1: 1397 2: 1397 3: 1397 4: 1397 5: 1397 
           6: 1397 7: 1397 8: 1396 9: 1397 10: 1397 11: 1398 12: 1397 13: 1397 14: 1397 15: 1397 16: 1398 
Graphics:  Device-1: NVIDIA TU116M [GeForce GTX 1660 Ti Mobile] vendor: Hewlett-Packard driver: nvidia v: 440.100 
           bus ID: 01:00.0 chip ID: 10de:2191 
           Device-2: Advanced Micro Devices [AMD/ATI] Renoir vendor: Hewlett-Packard driver: amdgpu v: kernel bus ID: 06:00.0 
           chip ID: 1002:1636 
           Display: x11 server: X.Org 1.20.8 driver: amdgpu,nvidia resolution: 1920x1080~60Hz, 1920x1080~144Hz 
           OpenGL: renderer: GeForce GTX 1660 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 440.100 direct render: Yes 
Audio:     Device-1: NVIDIA TU116 High Definition Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:1aeb 
           Device-2: Advanced Micro Devices [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Hewlett-Packard 
           driver: N/A bus ID: 06:00.5 chip ID: 1022:15e2 
           Device-3: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus ID: 06:00.6 chip ID: 1022:15e3 
           Sound Server: ALSA v: k5.7.1-050701-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel 
           port: e000 bus ID: 02:00.0 chip ID: 10ec:8168 
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: e000 bus ID: 03:00.0 chip ID: 8086:2723 
           IF: wlo1 state: up mac: <filter> 
Drives:    Local Storage: total: 953.87 GiB used: 19.78 GiB (2.1%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB1T0HBLR-000H1 size: 953.87 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> rev: HPS0NEXF scheme: GPT 
Partition: ID-1: / size: 93.37 GiB used: 9.04 GiB (9.7%) fs: ext4 dev: /dev/nvme0n1p2 
           ID-2: /home size: 828.50 GiB used: 10.74 GiB (1.3%) fs: ext4 dev: /dev/nvme0n1p4 
           ID-3: swap-1 size: 15.26 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p1 
Sensors:   System Temperatures: cpu: 39.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
           GPU: device: nvidia screen: :0.0 temp: 39 C device: amdgpu temp: 35 C 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://packages.linuxmint.com ulyana main upstream import backport #id:linuxmint_main
           2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 347 Uptime: 20m Memory: 15.07 GiB used: 1.27 GiB (8.5%) Init: systemd v: 245 runlevel: 5 Compilers: 
           gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
In particular, both the amdgpu and nvidia drivers are loading, and OpenGL is using the nvidia card.

I am plugging in my external monitor by HDMI, and both the external and the built-in monitors appear to be working. The Displays config gives me plenty of resolution choices for both monitors.

Many thanks again!
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

SharkNinja,

Did you try using the desktop script to switch GPUs. Your system is using the Nvidia GPU for the graphics rendering now. This is also needed because the HDMI port is usually internally connected to that GPU. If you don’t need to use an external monitor and don’t require the greater graphics processing power of the Nvidia GPU, then you should switch back to the AMD GPU for graphics rendering. This will keep laptop temperatures down and help prevent overheating problems.
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Re: New computer. Mint 20 "Check your video drivers"

Post by SharkNinja »

No, I have not tried the GPU switching script yet. Should I? I have two external monitors that I like to use simultaneously with my built-in monitor. If it's the case that the HDMI port is tied to the nvidia gpu, then I figured I'll be using the nvidia driver all the time anyway.
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roblm
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Re: New computer. Mint 20 "Check your video drivers"

Post by roblm »

SharkNinja wrote:
Mon Sep 07, 2020 8:06 pm
No, I have not tried the GPU switching script yet. Should I? I have two external monitors that I like to use simultaneously with my built-in monitor. If it's the case that the HDMI port is tied to the nvidia gpu, then I figured I'll be using the nvidia driver all the time anyway.
You don’t need to switch back to the integrated AMD GPU with your setup. If that changes in the future, then this post has the instructions:
viewtopic.php?p=1882157#p1882157

Also, I just noticed that your inxi output lists the BusID as 6 for the AMD GPU and you correctly changed the value in the xorg.conf file. The value has been 5 for all other users except it was 7 for one user.
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