Razer Chroma Support Issues

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VonZane
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Joined: Mon Jul 27, 2020 6:31 pm
Location: Eastern California

Razer Chroma Support Issues

Post by VonZane »

Howdy, I'm very new to Linux in general, so please excuse my noob-ness.

So I downloaded Mint 20 onto my 2017 Razer Blade Stealth RZ09-0196. Nearly everything is working perfectly with the exception of the built-in Chroma keyboard and a randomly blanking out screen (I made another post asking about this. viewtopic.php?p=1856510#p1856510). According to the RazerCore compatibility, it appears to check out, but neither RazerGenie nor Polychromatic Controller recognize the keyboard.

I filed an issue on the RazerGenie GitHub, but I haven't gotten a response on it yet https://github.com/z3ntu/RazerGenie/issues/89. I'm honestly not sure what to do now, so any ideas are greatly appreciated.
Thanks! -Z

Here's the inxi -Fxz:

Code: Select all

System:
  Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.6.6 Distro: Linux Mint 20 Ulyana 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Razer product: Blade Stealth v: 2.04 serial: <filter> 
  Mobo: Razer model: Razer serial: <filter> UEFI: Razer v: 6.00 
  date: 01/12/2017 
CPU:
  Topology: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP 
  arch: Amber Lake rev: 9 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 23199 
  Speed: 1732 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 767 2: 730 
  3: 756 4: 783 
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Razer USA driver: i915 v: kernel 
  bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz, 1280x1024~60Hz 
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.8 
  direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Razer USA 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k5.4.0-42-generic 
Network:
  Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
  vendor: Bigfoot Networks driver: ath10k_pci v: kernel port: f040 
  bus ID: 01:00.0 
  IF: wlp1s0 state: up mac: <filter> 
  Device-2: Qualcomm Atheros type: USB driver: btusb bus ID: 1-6:5 
Drives:
  Local Storage: total: 953.87 GiB used: 390.50 GiB (40.9%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLW1T0HMLH-00000 
  size: 953.87 GiB 
Partition:
  ID-1: / size: 937.40 GiB used: 390.49 GiB (41.7%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 35.0 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 208 Uptime: 7h 31m Memory: 15.54 GiB used: 2.02 GiB (13.0%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 
Here's the Daemon log for the Polychromatic Controller:

Code: Select all

2020-07-25 14:54:39 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 4650
2020-07-25 14:54:39 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-25 14:54:39 | razer                          | INFO     | Serving DBus
2020-07-25 14:55:30 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1452
2020-07-25 14:55:30 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-25 14:55:30 | razer                          | INFO     | Serving DBus
2020-07-25 14:55:45 | razer                          | INFO     | Stopping daemon.
2020-07-25 14:55:47 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1603
2020-07-25 14:55:47 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-25 14:55:47 | razer                          | INFO     | Serving DBus
2020-07-25 15:00:35 | razer                          | INFO     | Stopping daemon on signal 15
2020-07-25 15:00:35 | razer                          | INFO     | Stopping daemon on signal 1
2020-07-25 15:01:09 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1407
2020-07-25 15:01:09 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-25 15:01:09 | razer                          | INFO     | Serving DBus
2020-07-25 15:02:16 | razer                          | INFO     | Stopping daemon.
2020-07-25 15:02:19 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1713
2020-07-25 15:02:19 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-25 15:02:19 | razer                          | INFO     | Serving DBus
2020-07-25 17:12:56 | razer                          | INFO     | Stopping daemon on signal 15
2020-07-25 17:12:56 | razer                          | INFO     | Stopping daemon on signal 1
2020-07-26 14:28:14 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1517
2020-07-26 14:28:14 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-26 14:28:14 | razer                          | INFO     | Serving DBus
2020-07-26 14:58:14 | razer                          | INFO     | Stopping daemon.
2020-07-26 14:58:17 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 5581
2020-07-26 14:58:17 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-26 14:58:17 | razer                          | INFO     | Serving DBus
2020-07-26 15:51:02 | razer                          | INFO     | Stopping daemon on signal 15
2020-07-26 15:51:02 | razer                          | INFO     | Stopping daemon on signal 1
2020-07-26 15:51:46 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1550
2020-07-26 15:51:46 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-26 15:51:46 | razer                          | INFO     | Serving DBus
2020-07-26 23:18:32 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1511
2020-07-26 23:18:32 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-26 23:18:33 | razer                          | INFO     | Serving DBus
2020-07-26 23:36:51 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1527
2020-07-26 23:36:51 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-26 23:36:51 | razer                          | INFO     | Serving DBus
2020-07-27 15:28:39 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1543
2020-07-27 15:28:39 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-27 15:28:39 | razer                          | INFO     | Serving DBus
2020-07-30 14:12:49 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1546
2020-07-30 14:12:49 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-30 14:12:49 | razer                          | INFO     | Serving DBus
2020-07-31 22:27:39 | razer                          | INFO     | Initialising Daemon (v2.8.0). Pid: 1561
2020-07-31 22:27:39 | razer.screensaver              | INFO     | Initialising DBus Screensaver Monitor
2020-07-31 22:27:39 | razer                          | INFO     | Serving DBus
Linux Mint Noob
User avatar
VonZane
Level 1
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Posts: 6
Joined: Mon Jul 27, 2020 6:31 pm
Location: Eastern California

Re: Razer Chroma Support Issues

Post by VonZane »

Still having this issue...
Linux Mint Noob
Hoser Rob
Level 16
Level 16
Posts: 6611
Joined: Sat Dec 15, 2012 8:57 am

Re: Razer Chroma Support Issues

Post by Hoser Rob »

There are drivers, https://openrazer.github.io/
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