Lenovo V15-IIL Touchpad and WiFi Not Working

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
Level 1
Level 1
Posts: 2
Joined: Tue Sep 15, 2020 11:01 am

Lenovo V15-IIL Touchpad and WiFi Not Working

Post by edhedge »

Hi there,

I recently just installed Linux Mint 20 Cinnamon on my new Lenovo laptop. Install went smoothly and everything is working great. The only problems I have with it is in regards to the wifi and touchpad. Wifi doesn't come up as an option in the network icon so I'm using usb tethering with my phone, also I've resorted to using a wired mouse because the touchpad doesn't work at all (I've enabled touchpad in the mouse and touchpad window though).

My first thought for this was that the drivers aren't supported. I have no idea how to install drivers without using the driver manager, let alone what drivers I should install. I did go to the official Lenovo website and looked for my model but those drivers are only supported for windows 10 (https://pcsupport.lenovo.com/gb/en/prod ... iver-list/).

The touchpad and wifi worked fine in the pre-installed windows 10 OS but when I switched to Mint, they stopped working. Secure boot is disabled, I heard that sometimes effects the running of Linux, and the laptop is in great shape. I'm brand new to linux so learning as I go, not sure where to go from here...

Any help would be greatly appreciated!

My System info is here:

Code: Select all

System:    Kernel: 5.4.0-47-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.6.7 
           wm: muffin dm: LightDM Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: LENOVO product: 82C5 v: Lenovo V15-IIL serial: <filter> Chassis: 
           type: 10 v: Lenovo V15-IIL serial: <filter> 
           Mobo: LENOVO model: LNVNB161216 v: SDK0J40700 WIN serial: <filter> UEFI: LENOVO 
           v: DKCN26WW date: 03/04/2020 
Battery:   ID-1: BAT0 charge: 30.3 Wh condition: 36.1/35.3 Wh (102%) volts: 8.1/7.6 
           model: CPT-COS L16C2PB1 serial: <filter> status: Discharging 
CPU:       Topology: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP arch: Ice Lake 
           rev: 5 L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19046 
           Speed: 3457 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 3398 2: 3389 3: 3281 
           4: 3575 5: 3300 6: 3558 7: 3327 8: 3551 
Graphics:  Device-1: Intel vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 
           chip ID: 8086:8a56 
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 20.0.8 
           direct render: Yes 
Audio:     Device-1: Intel Smart Sound Audio vendor: Lenovo driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:34c8 
           Sound Server: ALSA v: k5.4.0-47-generic 
Network:   Device-1: Realtek vendor: Lenovo driver: N/A port: 4000 bus ID: 01:00.0 
           chip ID: 10ec:c82f 
           IF-ID-1: usb0 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:    Local Storage: total: 238.47 GiB used: 15.35 GiB (6.4%) 
           ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN520 SDAPMUW-256G-1101 
           size: 238.47 GiB speed: 15.8 Gb/s lanes: 2 serial: <filter> 
Partition: ID-1: / size: 233.24 GiB used: 15.34 GiB (6.6%) fs: ext4 dev: /dev/nvme0n1p2 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 chip ID: 1d6b:0002 
           Device-1: 1-2:25 info: Samsung Galaxy series misc. (tethering mode) 
           type: Bluetooth,CDC-Data driver: rndis_host rev: 2.0 chip ID: 04e8:6863 
           Device-2: 1-5:2 info: Chicony Integrated Camera type: Video driver: uvcvideo rev: 2.0 
           chip ID: 04f2:b624 
           Device-3: 1-9:3 info: Logitech Unifying Receiver type: Keyboard,Mouse 
           driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c534 
           Device-4: 1-10:4 info: Realtek Bluetooth Radio type: Bluetooth driver: btusb rev: 1.0 
           chip ID: 0bda:c02f 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 49.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/gerardpuig-ppa-focal.list 
           1: deb http: //ppa.launchpad.net/gerardpuig/ppa/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/jtaylor-keepass-focal.list 
           1: deb http: //ppa.launchpad.net/jtaylor/keepass/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //www.mirrorservice.org/sites/packages.linuxmint.com/packages ulyana main upstream import backport
           2: deb http: //mirror.easyname.at/ubuntu-archive focal main restricted universe multiverse
           3: deb http: //mirror.easyname.at/ubuntu-archive focal-updates main restricted universe multiverse
           4: deb http: //mirror.easyname.at/ubuntu-archive focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http: //repository.spotify.com stable non-free
Info:      Processes: 242 Uptime: 1h 28m Memory: 7.58 GiB used: 1.98 GiB (26.1%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38 
Post Reply

Return to “Hardware Support”