Secondary HD Intermittently Inaccessable

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help
Post Reply
zilcro
Level 3
Level 3
Posts: 101
Joined: Tue Mar 21, 2017 5:37 pm

Secondary HD Intermittently Inaccessable

Post by zilcro »

I have some video and backup files on a secondary internal hard drive that have suddenly become inaccessible on occasion. The drive always shows up in file manager but sometimes it's contents are blank. If I reboot, the contents always reappear.

It seems like this started happening after I began using the secondary HD as the target drive for Timeshift backups. That could just be a coincidence, though. The primary drive contains all boot and system files for Mint. The secondary one is only used as an auxiliary drive. I'm running Tricia 19.3 Xfce.
mikeflan
Level 5
Level 5
Posts: 543
Joined: Sun Apr 26, 2020 9:28 am

Re: Secondary HD Intermittently Inaccessable

Post by mikeflan »

That is an interesting problem. Could it be as simple as the drive is not mounted? Next time go into Disks to see if the drive is mounted when file manager cannot see it.

Please post the results of all these commands, and say whether the drive is visible when you run these:

Code: Select all

inxi -Fxxxrz

Code: Select all

df -h

Code: Select all

sudo parted -l

Code: Select all

lsblk -o NAME,FSTYPE,MOUNTPOINT,LABEL,UUID

Code: Select all

lsblk
zilcro
Level 3
Level 3
Posts: 101
Joined: Tue Mar 21, 2017 5:37 pm

Re: Secondary HD Intermittently Inaccessable

Post by zilcro »

Thanks for answering. Yes, the drive is shown as mounted when the contents are blank (first thing I checked :)).

Here are the command results you asked for (secondary drive files visible):

Code: Select all

$ inxi -Fxxxrz

System:
  Host: generic-tower Kernel: 4.15.0-121-generic x86_64 bits: 64 compiler: gcc 
  v: 7.5.0 Desktop: Xfce 4.14.1 tk: Gtk 3.22.30 info: xfce4-panel wm: xfwm4 
  dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Desktop Mobo: ASUSTeK model: A8N5X v: 1.XX serial: <filter> 
  BIOS: Phoenix v: ASUS A8N5X Revision 1003 date: 06/01/2006 
CPU:
  Topology: Dual Core model: AMD Athlon 64 X2 4200+ bits: 64 type: MCP 
  arch: K8 rev.E rev: 2 L2 cache: 1024 KiB 
  flags: lm nx pae sse sse2 sse3 bogomips: 4020 
  Speed: 1000 MHz min/max: 1000/2200 MHz Core speeds (MHz): 1: 1000 2: 1000 
Graphics:
  Device-1: NVIDIA GK208B [GeForce GT 710] vendor: Micro-Star MSI 
  driver: nouveau v: kernel bus ID: 01:00.0 chip ID: 10de:128b 
  Display: x11 server: X.Org 1.19.6 driver: nouveau 
  unloaded: fbdev,modesetting,vesa compositor: compton v: 0.1~beta2+20150922 
  resolution: 1280x1024~60Hz 
  OpenGL: renderer: NV106 v: 4.3 Mesa 20.0.8 direct render: Yes 
Audio:
  Device-1: NVIDIA CK804 AC97 Audio 
  vendor: ASUSTeK K8N4/A8N Series Mainboard driver: snd_intel8x0 v: kernel 
  bus ID: 00:04.0 chip ID: 10de:0059 
  Device-2: NVIDIA GK208 HDMI/DP Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:0e0f 
  Sound Server: ALSA v: k4.15.0-121-generic 
Network:
  Device-1: NVIDIA CK804 Ethernet vendor: ASUSTeK K8N4/A8N Series Mainboard 
  type: network bridge driver: forcedeth v: kernel port: b000 
  bus ID: 00:0a.0 chip ID: 10de:0057 
  IF: enp0s10 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 335.32 GiB used: 193.14 GiB (57.6%) 
  ID-1: /dev/sda vendor: Seagate model: ST3200826AS size: 186.31 GiB 
  speed: 1.5 Gb/s serial: <filter> rev: 3.02 scheme: MBR 
  ID-2: /dev/sdb vendor: Seagate model: ST3160023AS size: 149.01 GiB 
  speed: 1.5 Gb/s serial: <filter> rev: 8.12 scheme: MBR 
Partition:
  ID-1: / size: 182.38 GiB used: 136.11 GiB (74.6%) fs: ext4 dev: /dev/sda1 
Sensors:
  System Temperatures: cpu: 40.0 C mobo: N/A gpu: nouveau temp: 41 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/danielrichter2007-grub-customizer-bionic.list 
  1: deb http://ppa.launchpad.net/danielrichter2007/grub-customizer/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/graphics-drivers-ppa-bionic.list 
  1: deb http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic main
  2: deb-src http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com tricia main upstream import backport
  2: deb http://archive.linux.duke.edu/ubuntu bionic main restricted universe multiverse
  3: deb http://archive.linux.duke.edu/ubuntu bionic-updates main restricted universe multiverse
  4: deb http://archive.linux.duke.edu/ubuntu bionic-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ bionic-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ bionic partner
Info:
  Processes: 175 Uptime: 3h 56m Memory: 2.93 GiB used: 1.31 GiB (44.6%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash 
  v: 4.4.20 running in: xfce4-terminal inxi: 3.0.32

Code: Select all

$ df -h

Filesystem      Size  Used Avail Use% Mounted on
udev            1.5G     0  1.5G   0% /dev
tmpfs           301M  1.4M  299M   1% /run
/dev/sda1       183G  137G   37G  79% /
tmpfs           1.5G     0  1.5G   0% /dev/shm
tmpfs           5.0M  4.0K  5.0M   1% /run/lock
tmpfs           1.5G     0  1.5G   0% /sys/fs/cgroup
tmpfs           301M   24K  301M   1% /run/user/1000
/dev/sdb1       146G   58G   82G  42% /media/zilcro/HD2


Model: ATA ST3200826AS (scsi)
Disk /dev/sda: 200GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags: 

Number  Start   End    Size   Type     File system  Flags
 1      1049kB  200GB  200GB  primary  ext4         boot


Model: ATA ST3160023AS (scsi)
Disk /dev/sdb: 160GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos
Disk Flags: 

Number  Start   End    Size   Type     File system  Flags
 1      1049kB  160GB  160GB  primary  ext4

Code: Select all

$ lsblk -o NAME,FSTYPE,MOUNTPOINT,LABEL,UUID

NAME   FSTYPE MOUNTPOINT       LABEL UUID
sda                                  
└─sda1 ext4   /                      54b332b4-8bd9-4b54-af12-1c0cad44adc1
sdb                                  
└─sdb1 ext4   /media/zilcro/HD2 HD2   9e70f9df-44c3-4676-ba8a-29632da4fb89
sr0                               

Code: Select all

$ lsblk

NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 186.3G  0 disk 
└─sda1   8:1    0 186.3G  0 part /
sdb      8:16   0   149G  0 disk 
└─sdb1   8:17   0   149G  0 part /media/zilcro/HD2
sr0     11:0    1  1024M  0 rom  
mikeflan
Level 5
Level 5
Posts: 543
Joined: Sun Apr 26, 2020 9:28 am

Re: Secondary HD Intermittently Inaccessable

Post by mikeflan »

I don't see any blaring issues. So sdb has 58 BG on it. The video and backup files that are sometimes not visible are a small part of the total? Are all these files within the Timeshift snapshot directory? If not, what is the context of the files? Can you put other files in the directory that is missing files, and then they all show up along with the video and backup files after a reboot. Then later do the video and backup files disappear and the other files remain? Or do they disappear too?

I assume there are no Windows directories and no "Fast boot" option turned on in the bios.
User avatar
Larry78723
Level 11
Level 11
Posts: 3536
Joined: Wed Jan 09, 2019 7:01 pm
Location: Jasper County, SC, USA

Re: Secondary HD Intermittently Inaccessable

Post by Larry78723 »

Just curious, what does fstab show for the secondary drive? Please post the results for the following command:

Code: Select all

cat /etc/fstab
Image
zilcro
Level 3
Level 3
Posts: 101
Joined: Tue Mar 21, 2017 5:37 pm

Re: Secondary HD Intermittently Inaccessable

Post by zilcro »

Sure...

Code: Select all

$ cat /etc/fstab

# <file system> <mount point> <type> <options> <dump> <pass>

UUID=54b332b4-8bd9-4b54-af12-1c0cad44adc1	/	ext4	errors=remount-ro	0	1
/swapfile	none	swap	sw	0	0
/dev/fd0	/media/floppy0	auto	rw,user,noauto,exec,utf8	0	0
User avatar
Larry78723
Level 11
Level 11
Posts: 3536
Joined: Wed Jan 09, 2019 7:01 pm
Location: Jasper County, SC, USA

Re: Secondary HD Intermittently Inaccessable

Post by Larry78723 »

See if this eliminates the problem. Add the following line to your /etc/fstab:

Code: Select all

UUID=9e70f9df-44c3-4676-ba8a-29632da4fb89  /media/zilcro/HD2  ext4  errors=remount-ro	0	1
Image
zilcro
Level 3
Level 3
Posts: 101
Joined: Tue Mar 21, 2017 5:37 pm

Re: Secondary HD Intermittently Inaccessable

Post by zilcro »

Thanks. I have added it & we'll see what happens. What does that do anyway? Does it force some sort of "auto re-mount"?
BTW, love your sig banner :).
User avatar
Larry78723
Level 11
Level 11
Posts: 3536
Joined: Wed Jan 09, 2019 7:01 pm
Location: Jasper County, SC, USA

Re: Secondary HD Intermittently Inaccessable

Post by Larry78723 »

@zilcro - Adding that line to fstab mounts your secondary drive when the machine boots instead of trying to mount when you select it.
Image
zilcro
Level 3
Level 3
Posts: 101
Joined: Tue Mar 21, 2017 5:37 pm

Re: Secondary HD Intermittently Inaccessable

Post by zilcro »

Ah, got it. Thanks for clarifying.
Post Reply

Return to “Hardware Support”