Bluetooth Adapter not found

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Stefano
Level 1
Level 1
Posts: 9
Joined: Mon Apr 05, 2021 5:29 am

Bluetooth Adapter not found

Post by Stefano »

Hello Everyone

I am new to Linux but I am enjoying it.

The only issue i have is that there's no way to make the Bluetooth to work

My laptop is a HP 15-da1017nw

Linux runs with Kernel 5.4.0-70-generic

I ran the following command to see the cards

Code: Select all

stefano@StefanoLaptop:~$ lspci
00:00.0 Host bridge: Intel Corporation Coffee Lake HOST and DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (Whiskey Lake)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI Controller #1 (rev 30)
00:17.0 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 30)
00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #5 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #9 (rev f0)
00:1d.1 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #10 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller (rev 30)
01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce MX110] (rev a2)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
I add that the system is running in Dual Boot with Win10. (there the bluetooth is working fine, and i also tried to turn it off to see if it would have worked)

Any help on that?

Thanks a lot in advance :)
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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hglee
Level 6
Level 6
Posts: 1422
Joined: Fri Jun 22, 2018 4:31 pm

Re: Bluetooth Adapter not found

Post by hglee »

Stefano wrote: ⤴Mon Apr 12, 2021 9:30 am Hello Everyone
I am new to Linux but I am enjoying it.
The only issue i have is that there's no way to make the Bluetooth to work
My laptop is a HP 15-da1017nw
Linux runs with Kernel 5.4.0-70-generic
...
I add that the system is running in Dual Boot with Win10. (there the bluetooth is working fine, and i also tried to turn it off to see if it would have worked)


First, disable Fast StartUp in Windows power management, so that Windows will fully release PC resources when it shuts down.

In your BIOS, disable Secure Boot, as it's known to interfere with Linux and device drivers. Also disable Fast Boot in the BIOS, to avoid system hardware initialization shortcuts (in Dell systems, set Fast Boot to 'Minimal').


If these changes don't resolve your Bluetooth issue, let's see more system info:

Open a Terminal (Ctrl-Alt-T), click on SELECT ALL and copy-and-paste this long command-line...

Code: Select all

inxi -Fxxxrz;lsusb -tv;lspci -nnk;rfkill list;dkms status;cat /proc/cmdline;mokutil --sb-state
Copy the result output text of that command-line. In a reply, paste that text between BBCode code-block tags: [code] result output [/code].


Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU - 14" WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe
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Stefano
Level 1
Level 1
Posts: 9
Joined: Mon Apr 05, 2021 5:29 am

Re: Bluetooth Adapter not found

Post by Stefano »

Hi

Thanks a lot for your reply

I checked the BIOS. Secure Boot is disabled. If it could make any difference I have legacy mode Enabled, but i don't know if it makes a difference.
Fast start it's also disabled in Win.

I run the command line and here the result

Code: Select all

stefano@StefanoLaptop:~$ inxi -Fxxxrz;lsusb -tv;lspci -nnk;rfkill list;dkms status;cat /proc/cmdline;mokutil --sb-state
System:
  Kernel: 5.4.0-71-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: HP product: HP Laptop 15-da1xxx 
  v: Type1ProductConfigId serial: <filter> Chassis: type: 10 
  serial: <filter> 
  Mobo: HP model: 8533 v: 70.22 serial: <filter> UEFI: Insyde v: F.16 
  date: 12/05/2018 
Battery:
  ID-1: BAT1 charge: 1.1 Wh condition: 22.4/41.9 Wh (53%) volts: 12.1/11.6 
  model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter> 
  status: Charging 
CPU:
  Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: B L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 28800 
  Speed: 800 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915 
  v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0 
  Device-2: NVIDIA GM108M [GeForce MX110] driver: N/A bus ID: 01:00.0 
  chip ID: 10de:174e 
  Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (WHL GT2) v: 4.6 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Cannon Point-LP High Definition Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  chip ID: 8086:9dc8 
  Sound Server: ALSA v: k5.4.0-71-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8821ce v: v5.5.2.1_35598.20191029 
  port: 3000 bus ID: 03:00.0 chip ID: 10ec:c821 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 72.32 GiB (7.8%) 
  ID-1: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 4C scheme: GPT 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 port: 6060 bus ID: 00:17.0 chip ID: 8086.282a rev: 30 
Partition:
  ID-1: / size: 45.58 GiB used: 31.50 GiB (69.1%) fs: ext4 dev: /dev/sda6 
  ID-2: /home size: 422.15 GiB used: 40.76 GiB (9.7%) fs: ext4 
  dev: /dev/sda7 
  ID-3: swap-1 size: 3.81 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 48.0 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/alexlarsson-flatpak-focal.list 
  1: deb http://ppa.launchpad.net/alexlarsson/flatpak/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/bookworm-team-bookworm-focal.list 
  1: deb http://ppa.launchpad.net/bookworm-team/bookworm/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
  1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/c_falco-mame-focal.list 
  1: deb http://ppa.launchpad.net/c.falco/mame/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/home:selmf.list 
  1: deb http://download.opensuse.org/repositories/home:/selmf/xUbuntu_20.04/ /
  Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-focal.list 
  1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://ftp.icm.edu.pl/pub/Linux/dist/linuxmint/packages ulyssa main upstream import backport
  2: deb http://ftp.agh.edu.pl/ubuntu focal main restricted universe multiverse
  3: deb http://ftp.agh.edu.pl/ubuntu focal-updates main restricted universe multiverse
  4: deb http://ftp.agh.edu.pl/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/team-xbmc-ppa-focal.list 
  1: deb http://ppa.launchpad.net/team-xbmc/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/thierry-f-fork-michael-gruz-focal.list 
  1: deb http://ppa.launchpad.net/thierry-f/fork-michael-gruz/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/touchegg-stable-focal.list 
  1: deb http://ppa.launchpad.net/touchegg/stable/ubuntu focal main
Info:
  Processes: 277 Uptime: 2m Memory: 7.66 GiB used: 1.50 GiB (19.6%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
        ID 04ca:707d Lite-On Technology Corp. 
    |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
        ID 04ca:707d Lite-On Technology Corp. 
00:00.0 Host bridge [0600]: Intel Corporation Coffee Lake HOST and DRAM Controller [8086:3e34] (rev 0b)
	Subsystem: Hewlett-Packard Company Coffee Lake HOST and DRAM Controller [103c:8533]
	Kernel driver in use: skl_uncore
00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0]
	Subsystem: Hewlett-Packard Company UHD Graphics 620 (Whiskey Lake) [103c:8533]
	Kernel driver in use: i915
	Kernel modules: i915
00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 0b)
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [103c:8533]
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device
00:08.0 System peripheral [0880]: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model [8086:1911]
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model [103c:8533]
00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP Thermal Controller [103c:8533]
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal
00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP USB 3.1 xHCI Controller [103c:8533]
	Kernel driver in use: xhci_hcd
00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP Shared SRAM [103c:8533]
00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP MEI Controller [103c:8533]
	Kernel driver in use: mei_me
	Kernel modules: mei_me
00:17.0 RAID bus controller [0104]: Intel Corporation 82801 Mobile SATA Controller [RAID mode] [8086:282a] (rev 30)
	Subsystem: Hewlett-Packard Company 82801 Mobile SATA Controller [RAID mode] [103c:8533]
	Kernel driver in use: ahci
	Kernel modules: ahci
00:1c.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #5 [8086:9dbc] (rev f0)
	Kernel driver in use: pcieport
00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f0)
	Kernel driver in use: pcieport
00:1d.1 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #10 [8086:9db1] (rev f0)
	Kernel driver in use: pcieport
00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP LPC Controller [103c:8533]
00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP High Definition Audio Controller [103c:8533]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_sof_pci
00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP SMBus Controller [103c:8533]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP SPI Controller [103c:8533]
01:00.0 3D controller [0302]: NVIDIA Corporation GM108M [GeForce MX110] [10de:174e] (rev a2)
	Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	DeviceName: Realtek Gaming GBE Family Controller
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8533]
	Kernel driver in use: r8169
	Kernel modules: r8169
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter [10ec:c821]
	DeviceName: WLAN
	Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless Network Adapter [103c:831a]
	Kernel driver in use: rtl8821ce
	Kernel modules: rtl8821ce
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
nvidia, 460.39, 5.4.0-58-generic, x86_64: installed
nvidia, 460.39, 5.4.0-70-generic, x86_64: installed
nvidia, 460.39, 5.4.0-71-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-58-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-70-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-71-generic, x86_64: installed
virtualbox, 6.1.16, 5.4.0-70-generic, x86_64: installed
virtualbox, 6.1.16, 5.4.0-71-generic, x86_64: installed
BOOT_IMAGE=/boot/vmlinuz-5.4.0-71-generic root=UUID=9851e7a3-2570-46f9-9b42-88cccdb5bede ro quiet splash
SecureBoot disabled
stefano@StefanoLaptop:~$
Hope it helps

Thanks again
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Stefano
Level 1
Level 1
Posts: 9
Joined: Mon Apr 05, 2021 5:29 am

Re: Bluetooth Adapter not found

Post by Stefano »

Hi

Thanks a lot for your reply

I checked the BIOS. Secure Boot is disabled. If it could make any difference I have legacy mode Enabled, but i don't know if it makes a difference.
Fast start it's also disabled in Win.

I run the command line and here the result

Code: Select all

stefano@StefanoLaptop:~$ inxi -Fxxxrz;lsusb -tv;lspci -nnk;rfkill list;dkms status;cat /proc/cmdline;mokutil --sb-state
System:
  Kernel: 5.4.0-71-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: HP product: HP Laptop 15-da1xxx 
  v: Type1ProductConfigId serial: <filter> Chassis: type: 10 
  serial: <filter> 
  Mobo: HP model: 8533 v: 70.22 serial: <filter> UEFI: Insyde v: F.16 
  date: 12/05/2018 
Battery:
  ID-1: BAT1 charge: 1.1 Wh condition: 22.4/41.9 Wh (53%) volts: 12.1/11.6 
  model: Hewlett-Packard PABAS0241231 type: Li-ion serial: <filter> 
  status: Charging 
CPU:
  Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: B L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 28800 
  Speed: 800 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915 
  v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0 
  Device-2: NVIDIA GM108M [GeForce MX110] driver: N/A bus ID: 01:00.0 
  chip ID: 10de:174e 
  Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (WHL GT2) v: 4.6 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel Cannon Point-LP High Definition Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  chip ID: 8086:9dc8 
  Sound Server: ALSA v: k5.4.0-71-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 02:00.0 
  chip ID: 10ec:8168 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: Hewlett-Packard driver: rtl8821ce v: v5.5.2.1_35598.20191029 
  port: 3000 bus ID: 03:00.0 chip ID: 10ec:c821 
  IF: wlo1 state: up mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 72.32 GiB (7.8%) 
  ID-1: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 4C scheme: GPT 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 port: 6060 bus ID: 00:17.0 chip ID: 8086.282a rev: 30 
Partition:
  ID-1: / size: 45.58 GiB used: 31.50 GiB (69.1%) fs: ext4 dev: /dev/sda6 
  ID-2: /home size: 422.15 GiB used: 40.76 GiB (9.7%) fs: ext4 
  dev: /dev/sda7 
  ID-3: swap-1 size: 3.81 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 48.0 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/alexlarsson-flatpak-focal.list 
  1: deb http://ppa.launchpad.net/alexlarsson/flatpak/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/bookworm-team-bookworm-focal.list 
  1: deb http://ppa.launchpad.net/bookworm-team/bookworm/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
  1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/c_falco-mame-focal.list 
  1: deb http://ppa.launchpad.net/c.falco/mame/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/home:selmf.list 
  1: deb http://download.opensuse.org/repositories/home:/selmf/xUbuntu_20.04/ /
  Active apt repos in: /etc/apt/sources.list.d/linrunner-tlp-focal.list 
  1: deb http://ppa.launchpad.net/linrunner/tlp/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://ftp.icm.edu.pl/pub/Linux/dist/linuxmint/packages ulyssa main upstream import backport
  2: deb http://ftp.agh.edu.pl/ubuntu focal main restricted universe multiverse
  3: deb http://ftp.agh.edu.pl/ubuntu focal-updates main restricted universe multiverse
  4: deb http://ftp.agh.edu.pl/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/team-xbmc-ppa-focal.list 
  1: deb http://ppa.launchpad.net/team-xbmc/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/thierry-f-fork-michael-gruz-focal.list 
  1: deb http://ppa.launchpad.net/thierry-f/fork-michael-gruz/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/touchegg-stable-focal.list 
  1: deb http://ppa.launchpad.net/touchegg/stable/ubuntu focal main
Info:
  Processes: 277 Uptime: 2m Memory: 7.66 GiB used: 1.50 GiB (19.6%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
        ID 04ca:707d Lite-On Technology Corp. 
    |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
        ID 04ca:707d Lite-On Technology Corp. 
00:00.0 Host bridge [0600]: Intel Corporation Coffee Lake HOST and DRAM Controller [8086:3e34] (rev 0b)
	Subsystem: Hewlett-Packard Company Coffee Lake HOST and DRAM Controller [103c:8533]
	Kernel driver in use: skl_uncore
00:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0]
	Subsystem: Hewlett-Packard Company UHD Graphics 620 (Whiskey Lake) [103c:8533]
	Kernel driver in use: i915
	Kernel modules: i915
00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 0b)
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [103c:8533]
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device
00:08.0 System peripheral [0880]: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model [8086:1911]
	Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model [103c:8533]
00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP Thermal Controller [103c:8533]
	Kernel driver in use: intel_pch_thermal
	Kernel modules: intel_pch_thermal
00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP USB 3.1 xHCI Controller [103c:8533]
	Kernel driver in use: xhci_hcd
00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP Shared SRAM [103c:8533]
00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP MEI Controller [103c:8533]
	Kernel driver in use: mei_me
	Kernel modules: mei_me
00:17.0 RAID bus controller [0104]: Intel Corporation 82801 Mobile SATA Controller [RAID mode] [8086:282a] (rev 30)
	Subsystem: Hewlett-Packard Company 82801 Mobile SATA Controller [RAID mode] [103c:8533]
	Kernel driver in use: ahci
	Kernel modules: ahci
00:1c.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #5 [8086:9dbc] (rev f0)
	Kernel driver in use: pcieport
00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f0)
	Kernel driver in use: pcieport
00:1d.1 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #10 [8086:9db1] (rev f0)
	Kernel driver in use: pcieport
00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP LPC Controller [103c:8533]
00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP High Definition Audio Controller [103c:8533]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_sof_pci
00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP SMBus Controller [103c:8533]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 30)
	Subsystem: Hewlett-Packard Company Cannon Point-LP SPI Controller [103c:8533]
01:00.0 3D controller [0302]: NVIDIA Corporation GM108M [GeForce MX110] [10de:174e] (rev a2)
	Kernel modules: nvidiafb, nouveau, nvidia_drm, nvidia
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	DeviceName: Realtek Gaming GBE Family Controller
	Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8533]
	Kernel driver in use: r8169
	Kernel modules: r8169
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter [10ec:c821]
	DeviceName: WLAN
	Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless Network Adapter [103c:831a]
	Kernel driver in use: rtl8821ce
	Kernel modules: rtl8821ce
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
nvidia, 460.39, 5.4.0-58-generic, x86_64: installed
nvidia, 460.39, 5.4.0-70-generic, x86_64: installed
nvidia, 460.39, 5.4.0-71-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-58-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-70-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-71-generic, x86_64: installed
virtualbox, 6.1.16, 5.4.0-70-generic, x86_64: installed
virtualbox, 6.1.16, 5.4.0-71-generic, x86_64: installed
BOOT_IMAGE=/boot/vmlinuz-5.4.0-71-generic root=UUID=9851e7a3-2570-46f9-9b42-88cccdb5bede ro quiet splash
SecureBoot disabled
stefano@StefanoLaptop:~$
Hope it helps

Thanks again
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hglee
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Re: Bluetooth Adapter not found

Post by hglee »

Stefano wrote: ⤴Mon Apr 12, 2021 4:42 pm Hi

Thanks a lot for your reply

I checked the BIOS. Secure Boot is disabled. If it could make any difference I have legacy mode Enabled, but i don't know if it makes a difference.
Fast start it's also disabled in Win.


The Bluetooth and wifi may be in conflict, so let's try this:

Open a Terminal (Ctrl-Alt-T), then copy-and-paste the following command-line...

Code: Select all

echo "options rtl8821ce rtw_btcoex_enable=0" | sudo tee /etc/modprobe.d/rtl8821ce-btcoex.conf
Reboot.


If that doesn't resolve the issue, you can undo the above action with this: Open a Terminal, copy-and-paste the following command-line...

Code: Select all

sudo rm /etc/modprobe.d/rtl8821ce-btcoex.conf



BTW, your nVidia graphics driver is installed, but it isn't loading as it should. You could start a separate thread for that.
* DKMS installed that driver: nvidia, 460.39, 5.4.0-71-generic, x86_64: installed
* But inxi says "driver N/A": Device-2: NVIDIA GM108M [GeForce MX110] driver: N/A bus ID: 01:00.0



Last edited by hglee on Mon Apr 12, 2021 10:21 pm, edited 2 times in total.
Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU - 14" WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe
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Stefano
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Re: Bluetooth Adapter not found

Post by Stefano »

HI

Thanks a lot. I tried the first line, reboot, no changes.

The second also was unsuccessfull.

Could it be that this card is not so supported?

I tried to enable it as well

Code: Select all

stefano@StefanoLaptop:~$ sudo rm /etc/modprobe.d/rtl8821ce-btcoex.conf
[sudo] password for stefano:             
stefano@StefanoLaptop:~$ systemctl start bluetooth
stefano@StefanoLaptop:~$ /etc/init.d/bluetooth status
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
     Active: inactive (dead)
       Docs: man:bluetoothd(8)

Apr 12 23:17:08 StefanoLaptop systemd[1]: Condition check resulted in Bluet…ped.
Apr 12 23:17:52 StefanoLaptop systemd[1]: Condition check resulted in Bluet…ped.
Apr 12 23:18:48 StefanoLaptop systemd[1]: Condition check resulted in Bluet…ped.
Apr 12 23:19:06 StefanoLaptop systemd[1]: Condition check resulted in Bluet…ped.
Hint: Some lines were ellipsized, use -l to show in full.
Sometimes that service was shown as active.

Ps. How do you see that my Nvidia drivers are not working properly? i will open a thread, but i would need to see the problem

Thanks again :)
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hglee
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Re: Bluetooth Adapter not found

Post by hglee »

Stefano wrote: ⤴Mon Apr 12, 2021 5:22 pm Ps. How do you see that my Nvidia drivers are not working properly? i will open a thread, but i would need to see the problem

Thanks again :)


Notice inxi says "driver: N/A" ... Device-2: NVIDIA GM108M [GeForce MX110] driver: N/A bus ID: 01:00.0



Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU - 14" WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe
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Stefano
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Re: Bluetooth Adapter not found

Post by Stefano »

Sorry i missed that before.

I will let you know if something comes up with the bluetooth :)

Thanks a lot
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hglee
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Re: Bluetooth Adapter not found

Post by hglee »

Stefano wrote: ⤴Mon Apr 12, 2021 5:32 pm Sorry i missed that before.

I will let you know if something comes up with the bluetooth :)

Thanks a lot



In your new thread, include all the output text of this command-line, to show the problem and other system info...

Code: Select all

inxi -Fxxxrz;lspci;dkms status;cat /proc/cmdline;lshw -c video


Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU - 14" WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe
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hglee
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Re: Bluetooth Adapter not found

Post by hglee »

Stefano wrote: ⤴Mon Apr 12, 2021 5:32 pm I will let you know if something comes up with the bluetooth :)


Let's look a bit further at your Bluetooth issue.

Enable Bluetooth under Windows, and check that it works there, for some assurance that your hardware is okay (hopefully).


Install the systool diagnostic utility, and restart Bluetooth: Copy-and-paste the following Terminal command-line...

Code: Select all

sudo apt install sysfsutils && sudo service bluetooth restart

To collect more Bluetooth info, copy-and-paste the following three Terminal command-lines, one by one...

Code: Select all

cd ~/Downloads;(hciconfig -a;service bluetooth status;systool -vm rtl8821ce) > btinfo.txt 2>&1
(lsmod|egrep -i "rt|rl|rw|bt|88";dmesg|egrep -i "firm|blue|err|fail|unab") >> btinfo.txt
(journalctl -b|grep -i bluetooth;rfkill) >> btinfo.txt;nc termbin.com 9999 <<<`cat btinfo.txt`

After the last command-line, and a brief pause, a termbin.com URL will appear in the Terminal. Post that URL in a reply.



Linux Mint 21 Vanessa, MATE 1.26.0, kernel 5.15.0*, Dell 2-in-1
AMD Ryzen 7 5825U / Barcelo iGPU - 14" WUXGA Touchscreen
MediaTek MT7921 WiFi-6 BT-5.2; 32GB DDR4@3200MHz; XPG 2TB-NVMe
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Stefano
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Re: Bluetooth Adapter not found

Post by Stefano »

Hello

In Windows all is working ok. I tried and pair my phone to the Bluetooth successfully.

I executed the line and here's the URL that has been retrieved

https://termbin.com/h225
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