Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

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deepakdeshp
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by deepakdeshp »

Code: Select all

sudo dmidecode --type 17  
will give you memory information. If it boots with 2 sticks run it after installing 2nd stick.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
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rene
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by rene »

The above with a bit of warning that DMI data is data maintained by the BIOS and tends to be of very low quality/usefulness. For example all the "To be filled by OEM" entries in OP's hardware info.

That said, and while I thought it would not show rank information at all, on an only slightly newer system, I have

Code: Select all

$ sudo dmidecode --type 17
[ ... ]
Handle 0x003E, DMI type 17, 28 bytes
Memory Device
	[ ... ]
	Size: 2048 MB
	Form Factor: DIMM
	[ ...]
	Part Number: M471B5773CHS-CH9
	Rank: 1
And said "Rank: 1" is even in fact correct. If nothing else the part number may allow you to google also for the Simmtronics ones even if it would in your case say e.g. "Rank: Unknown" as it tends to. So, yes, worth a try.
mihirmishra
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by mihirmishra »

deepakdeshp wrote: Wed Apr 14, 2021 10:33 pm

Code: Select all

sudo dmidecode --type 17  
will give you memory information. If it boots with 2 sticks run it after installing 2nd stick.
Currently Simmtronics RAM is running my system and the results of

Code: Select all

sudo dmidecode --type 17
are (i don't think they are of any use):

Code: Select all

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 2.5 present.

Handle 0x000E, DMI type 17, 27 bytes
Memory Device
	Array Handle: 0x000C
	Error Information Handle: Not Provided
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: DIMM
	Set: None
	Locator: DIMM0
	Bank Locator: BANK0
	Type: Unknown
	Type Detail: Unknown
	Speed: Unknown
	Manufacturer: Manufacturer0
	Serial Number: SerNum0
	Asset Tag: AssetTagNum0
	Part Number: PartNum0

Should I insert the old one and post it's data too. Or should I post the data with Simmtronics and old one inserted at the same time (I don't know how much time my system will run with both RAMs inserted at the same time)?
DisturbedDragon
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by DisturbedDragon »

deepakdeshp wrote: Wed Apr 14, 2021 10:33 pm

Code: Select all

sudo dmidecode --type 17  
will give you memory information. If it boots with 2 sticks run it after installing 2nd stick.
I didn't know you could do that. Thank you :D

To the OP, when mixing RAM be sure they both have the same voltage ratings.

Code: Select all

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 2.8 present.

Handle 0x0017, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x0016
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: Unknown
	Set: None
	Locator: DIMM 0
	Bank Locator: P0 CHANNEL A
	Type: Unknown
	Type Detail: Unknown
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: Unknown
	Asset Tag: Not Specified
	Part Number: Unknown
	Rank: Unknown
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: Unknown
	Maximum Voltage: Unknown
	Configured Voltage: Unknown

Handle 0x0019, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x0018
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 16384 MB
	Form Factor: DIMM
	Set: None
	Locator: DIMM 1
	Bank Locator: P0 CHANNEL A
	Type: DDR4
	Type Detail: Synchronous Unbuffered (Unregistered)
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: 00000000
	Asset Tag: Not Specified
	Part Number: F4-3200C16-16GVK
	Rank: 2
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: 1.2 V
	Maximum Voltage: 1.2 V
	Configured Voltage: 1.2 V

Handle 0x001C, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x001B
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: Unknown
	Set: None
	Locator: DIMM 0
	Bank Locator: P0 CHANNEL B
	Type: Unknown
	Type Detail: Unknown
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: Unknown
	Asset Tag: Not Specified
	Part Number: Unknown
	Rank: Unknown
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: Unknown
	Maximum Voltage: Unknown
	Configured Voltage: Unknown

Handle 0x001E, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x001D
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 16384 MB
	Form Factor: DIMM
	Set: None
	Locator: DIMM 1
	Bank Locator: P0 CHANNEL B
	Type: DDR4
	Type Detail: Synchronous Unbuffered (Unregistered)
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: 00000000
	Asset Tag: Not Specified
	Part Number: F4-3200C16-16GVK
	Rank: 2
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: 1.2 V
	Maximum Voltage: 1.2 V
	Configured Voltage: 1.2 V
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mihirmishra
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by mihirmishra »

DisturbedDragon wrote: Thu Apr 15, 2021 6:16 am
deepakdeshp wrote: Wed Apr 14, 2021 10:33 pm

Code: Select all

sudo dmidecode --type 17  
will give you memory information. If it boots with 2 sticks run it after installing 2nd stick.
I didn't know you could do that. Thank you :D

To the OP, when mixing RAM be sure they both have the same voltage ratings.

Code: Select all

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 2.8 present.

Handle 0x0017, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x0016
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: Unknown
	Set: None
	Locator: DIMM 0
	Bank Locator: P0 CHANNEL A
	Type: Unknown
	Type Detail: Unknown
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: Unknown
	Asset Tag: Not Specified
	Part Number: Unknown
	Rank: Unknown
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: Unknown
	Maximum Voltage: Unknown
	Configured Voltage: Unknown

Handle 0x0019, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x0018
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 16384 MB
	Form Factor: DIMM
	Set: None
	Locator: DIMM 1
	Bank Locator: P0 CHANNEL A
	Type: DDR4
	Type Detail: Synchronous Unbuffered (Unregistered)
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: 00000000
	Asset Tag: Not Specified
	Part Number: F4-3200C16-16GVK
	Rank: 2
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: 1.2 V
	Maximum Voltage: 1.2 V
	Configured Voltage: 1.2 V

Handle 0x001C, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x001B
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: Unknown
	Set: None
	Locator: DIMM 0
	Bank Locator: P0 CHANNEL B
	Type: Unknown
	Type Detail: Unknown
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: Unknown
	Asset Tag: Not Specified
	Part Number: Unknown
	Rank: Unknown
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: Unknown
	Maximum Voltage: Unknown
	Configured Voltage: Unknown

Handle 0x001E, DMI type 17, 40 bytes
Memory Device
	Array Handle: 0x000F
	Error Information Handle: 0x001D
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 16384 MB
	Form Factor: DIMM
	Set: None
	Locator: DIMM 1
	Bank Locator: P0 CHANNEL B
	Type: DDR4
	Type Detail: Synchronous Unbuffered (Unregistered)
	Speed: 2133 MT/s
	Manufacturer: Unknown
	Serial Number: 00000000
	Asset Tag: Not Specified
	Part Number: F4-3200C16-16GVK
	Rank: 2
	Configured Memory Speed: 2133 MT/s
	Minimum Voltage: 1.2 V
	Maximum Voltage: 1.2 V
	Configured Voltage: 1.2 V
Same voltage thing insn't causing, cause I brought 2 same new modules, but the freezing problem wan't solved. So I returned one.
rene
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by rene »

mihirmishra wrote: Thu Apr 15, 2021 6:14 am

Code: Select all

Handle 0x000E, DMI type 17, 27 bytes
Memory Device
	Array Handle: 0x000C
	Error Information Handle: Not Provided
	Total Width: Unknown
	Data Width: Unknown
	Size: No Module Installed
	Form Factor: DIMM
	Set: None
	Locator: DIMM0
	Bank Locator: BANK0
	Type: Unknown
	Type Detail: Unknown
	Speed: Unknown
	Manufacturer: Manufacturer0
	Serial Number: SerNum0
	Asset Tag: AssetTagNum0
	Part Number: PartNum0
Yes, well, lovely then, and a reflection of what I said above: the DMI data is often not in fact useful or reliable --- although admittedly your board seems to go out of its way a bit as to that...

No, you'd not have to test with the old RAM; as mentioned on the last post of the previous page, that DIMM was identified to be dual-rank from the exact type number as written on its sticker. If your Simmtronics DIMM have no more detailed information on a sticker than you showed on the store photo we nor apparently your BIOS will be able to say anything more about it.
rene
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by rene »

That's the same as was visible on the store link and not very helpful. The 2 in "DLUD2SIM0011" sounds somewhat suspiciously like it may refer to dual-rank, and https://www.rstore.in/buy-online-compar ... fdbnpjdbax lists it as "dual channel", which is nonsense but by which they might mean dual-rank.

Your old DIMM is also dual-rank, so if the Simtronics is also, chances have as said been elevated a bit that that's the issue: that you need either 1 dual-rank SIMM or 2 single-rank ones --- but again, and please note this before you potentially waste money, only the motherboard manual would confirm or deny this. I am just best-guessing here.
mihirmishra
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by mihirmishra »

Thus we reach to the conclusion that nothing can be done without the motherboard model. Which is currently not available and I don't think so that it's possible to know the model name. I guess we reached the end.

Thanks to all of you for giving your time to help me.
DisturbedDragon
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by DisturbedDragon »

mihirmishra wrote: Thu Apr 15, 2021 9:16 am Thus we reach to the conclusion that nothing can be done without the motherboard model. Which is currently not available and I don't think so that it's possible to know the model name. I guess we reached the end.

Thanks to all of you for giving your time to help me.
Please provide output of

Code: Select all

dmidecode -t 2
AMD Ryzen 9 5950X 16C/32T | MSI MPG x570 Gaming Plus | 2TB Mushkin Pilot-E NVMe | 1TB Crucial P1 NVMe | 2x 2TB Inland Gen4 NVMe | 32GB Trident Z DDR4 3600 | Nvidia RTX4090 | Fedora 39 Cinnamon | Linux Mint 21.3 Cinnamon | Kernel 5.15.x lowlatency
mihirmishra
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by mihirmishra »

DisturbedDragon wrote: Thu Apr 15, 2021 6:23 pm
mihirmishra wrote: Thu Apr 15, 2021 9:16 am Thus we reach to the conclusion that nothing can be done without the motherboard model. Which is currently not available and I don't think so that it's possible to know the model name. I guess we reached the end.

Thanks to all of you for giving your time to help me.
Please provide output of

Code: Select all

dmidecode -t 2
As Rene said earlier, all the results were To be filled by O.E.M.
DisturbedDragon
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by DisturbedDragon »

I do not see where this command was run for motherboard query. If the motherboard can be identified then this would help tremendously.

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sudo dmidecode -t 2

Code: Select all

# dmidecode 3.2
Getting SMBIOS data from sysfs.
SMBIOS 2.8 present.

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
	Manufacturer: Micro-Star International Co., Ltd.
	Product Name: X470 GAMING PRO (MS-7B79)
	Version: 1.0
	Serial Number: I716234397
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rene
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Re: Adding 2GB extra RAM (4GB total after adding) on a 64bit processor (Pentium CPU E5400) causes the system to freeze.

Post by rene »

DisturbedDragon wrote: Sun Apr 18, 2021 9:00 am I do not see where this command was run for motherboard query. If the motherboard can be identified then this would help tremendously.
The fact that it was going to say that in his case was already in his originally posted "Hardware Info.zip"; even if from a different tool, it uses the same source of information. Or disinformation, in his case...
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