[SOLVED] driver install for internal 56k modem to old laptop acer travelmate 5720

[luca72]

hi, i am trying to install and configure an analog fax service on linux mint, i need it to test on the telephone line our ricoh multifunction machines with fax card in our repair shop, only i can't, i installed efaxgtk, but when i try , does not even dial the number, and gets the message "efax-0.9a: 14:22:06 finished - unrecoverable error", it could also be the internal modem of the laptop that is broken (?) I have never used it before, and since I'm new to linux, maybe I'm wrong, but I don't see it in the configuration file, someone can help me, giving me some advice, the modem is not usb, it's internal to the laptop
thank you

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System:    Kernel: 5.4.0-72-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6 
           wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Acer product: TravelMate 5720 v: 0100 serial: <filter> Chassis: 
           type: 10 serial: <filter> 
           Mobo: Acer model: Columbia v: Rev serial: <filter> BIOS: Phoenix v: 1.35 
           date: 07/03/2008 
Battery:   ID-1: BAT0 charge: 14.1 Wh condition: 25.6/44.4 Wh (58%) volts: 12.4/11.1 
           model: SANYO GRAPE32 serial: <filter> status: Charging 
CPU:       Topology: Dual Core model: Intel Core2 Duo T8100 bits: 64 type: MCP arch: Penryn rev: 6 
           L2 cache: 3072 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 8379 
           Speed: 1282 MHz min/max: 800/2101 MHz Core speeds (MHz): 1: 1350 2: 1308 
Graphics:  Device-1: Intel Mobile GM965/GL960 Integrated Graphics vendor: Acer Incorporated ALI 
           driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a02 
           Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1280x800~60Hz 
           OpenGL: renderer: Mesa DRI Intel 965GM (CL) v: 2.1 Mesa 20.2.6 direct render: Yes 
Audio:     Device-1: Intel 82801H HD Audio vendor: Acer Incorporated ALI Realtek ALC268 codec 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:284b 
           Sound Server: ALSA v: k5.4.0-72-generic 
Network:   Device-1: Broadcom and subsidiaries NetLink BCM5787M Gigabit Ethernet PCI Express 
           vendor: Acer Incorporated ALI driver: tg3 v: 3.137 port: 1c20 bus ID: 02:00.0 
           chip ID: 14e4:1693 
           IF: enp2s0 state: down mac: <filter> 
           Device-2: Intel PRO/Wireless 3945ABG [Golan] Network driver: iwl3945 v: in-tree:s 
           port: 1c20 bus ID: 04:00.0 chip ID: 8086:4222 
           IF: wlp4s0 state: up mac: <filter> 
Drives:    Local Storage: total: 232.89 GiB used: 12.61 GiB (5.4%) 
           ID-1: /dev/sda vendor: Western Digital model: WD2500BEVS-22UST0 size: 232.89 GiB 
           speed: 1.5 Gb/s serial: <filter> 
Partition: ID-1: / size: 227.74 GiB used: 12.61 GiB (5.5%) fs: ext4 dev: /dev/sda5 
Sensors:   System Temperatures: cpu: 41.0 C mobo: 32.0 C 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com ulyssa main upstream import backport
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 212 Uptime: 8m Memory: 1.93 GiB used: 1.06 GiB (54.7%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 
           
           /code]

[rene]

Your built-in modem is (undoubtedly I should say to be precise but ignore that) not a "real modem" but little other than an ADC/DAC which together with a lot of software in the form of a closed-source Windows driver provided only a "virtual modem". Very much closed-source generally due to manufacturers such as Conexant closely guarding their "trade secrets" (although also by the way due to them potentially being legally responsible for their hardware being used to abuse the public telephone system).

Back when modems were relevant a few projects existed to get some/many such so-called "winmodems" functional on Linux but since technologically savvy Linux users just bought real modems instead mostly no one cared even back then and today you are going to at best find some long-abandoned remains of these projects with little to no hope of getting it functional on a modern Linux system left. Certainly not easily.

As in, sorry, but anything other than say an external hardware modem that attaches serially is in a practical sense not going to work with a modern Linux install,

[luca72]

Your built-in modem is (undoubtedly I should say to be precise but ignore that) not a "real modem" but little other than an ADC/DAC which together with a lot of software in the form of a closed-source Windows driver provided only a "virtual modem". Very much closed-source generally due to manufacturers such as Conexant closely guarding their "trade secrets" (although also by the way due to them potentially being legally responsible for their hardware being used to abuse the public telephone system).

Back when modems were relevant a few projects existed to get some/many such so-called "winmodems" functional on Linux but since technologically savvy Linux users just bought real modems instead mostly no one cared even back then and today you are going to at best find some long-abandoned remains of these projects with little to no hope of getting it functional on a modern Linux system left. Certainly not easily.

As in, sorry, but anything other than say an external hardware modem that attaches serially is in a practical sense not going to work with a modern Linux install,

thanks, if so, then let it go.
Yours sincerely

[hglee]

hi, i am trying to install and configure an analog fax service on linux mint,

What is the text output of the following Terminal command-line? ...

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lspci -nnk;lsusb -tv;iwconfig;rfkill;mokutil --sb-state

[luca72]

hi, i am trying to install and configure an analog fax service on linux mint,

What is the text output of the following Terminal command-line? ...

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lspci -nnk;lsusb -tv;iwconfig;rfkill;mokutil --sb-state

hi, here it is....

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luca@LinuxMint:~$ lspci -nnk;lsusb -tv;iwconfig;rfkill;mokutil --sb-state
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03)
	Subsystem: Acer Incorporated [ALI] Mobile PM965/GM965/GL960 Memory Controller Hub [1025:011f]
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03)
	Subsystem: Acer Incorporated [ALI] Mobile GM965/GL960 Integrated Graphics Controller (primary) [1025:011f]
	Kernel driver in use: i915
	Kernel modules: i915, intelfb
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) [8086:2a03] (rev 03)
	Subsystem: Acer Incorporated [ALI] Mobile GM965/GL960 Integrated Graphics Controller (secondary) [1025:011f]
00:1a.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller [1025:011f]
	Kernel driver in use: uhci_hcd
00:1a.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller [1025:011f]
	Kernel driver in use: uhci_hcd
00:1a.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB2 EHCI Controller [1025:011f]
	Kernel driver in use: ehci-pci
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
	Subsystem: Acer Incorporated [ALI] Realtek ALC268 audio codec [1025:011f]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
	Kernel driver in use: pcieport
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
	Kernel driver in use: pcieport
00:1c.2 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 [8086:2843] (rev 03)
	Kernel driver in use: pcieport
00:1d.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller [1025:011f]
	Kernel driver in use: uhci_hcd
00:1d.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller [1025:011f]
	Kernel driver in use: uhci_hcd
00:1d.2 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB UHCI Controller [1025:011f]
	Kernel driver in use: uhci_hcd
00:1d.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) USB2 EHCI Controller [1025:011f]
	Kernel driver in use: ehci-pci
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801HM (ICH8M) LPC Interface Controller [1025:011f]
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich
00:1f.1 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller [1025:011f]
	Kernel driver in use: ata_piix
	Kernel modules: pata_acpi
00:1f.2 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] [8086:2828] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] [1025:011f]
	Kernel driver in use: ata_piix
	Kernel modules: pata_acpi
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
	Subsystem: Acer Incorporated [ALI] 82801H (ICH8 Family) SMBus Controller [1025:011f]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801
02:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetLink BCM5787M Gigabit Ethernet PCI Express [14e4:1693] (rev 02)
	Subsystem: Acer Incorporated [ALI] NetLink BCM5787M Gigabit Ethernet PCI Express [1025:011c]
	Kernel driver in use: tg3
	Kernel modules: tg3
04:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
	Subsystem: Intel Corporation WM3945ABG MOW2 [8086:1001]
	Kernel driver in use: iwl3945
	Kernel modules: iwl3945
0f:06.0 CardBus bridge [0607]: Texas Instruments PCIxx12 Cardbus Controller [104c:8039]
	Subsystem: Acer Incorporated [ALI] PCIxx12 Cardbus Controller [1025:011f]
	Kernel driver in use: yenta_cardbus
	Kernel modules: yenta_socket
0f:06.1 FireWire (IEEE 1394) [0c00]: Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller [104c:803a]
	Subsystem: Acer Incorporated [ALI] PCIxx12 OHCI Compliant IEEE 1394 Host Controller [1025:011f]
	Kernel driver in use: firewire_ohci
	Kernel modules: firewire_ohci
0f:06.2 Mass storage controller [0180]: Texas Instruments PCIxx12 Flash Media Controller [104c:803b]
	Subsystem: Acer Incorporated [ALI] PCIxx12 Flash Media Controller [1025:011f]
	Kernel driver in use: tifm_7xx1
	Kernel modules: tifm_7xx1
0f:06.3 SD Host controller [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller [104c:803c]
	Subsystem: Acer Incorporated [ALI] PCIxx12 SDA Standard Compliant SD Host Controller [1025:011f]
	Kernel driver in use: sdhci-pci
	Kernel modules: sdhci_pci
/:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
    |__ Port 2: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M
        ID 0a5c:2101 Broadcom Corp. BCM2045 Bluetooth
    |__ Port 2: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M
        ID 0a5c:2101 Broadcom Corp. BCM2045 Bluetooth
    |__ Port 2: Dev 2, If 2, Class=Vendor Specific Class, Driver=, 12M
        ID 0a5c:2101 Broadcom Corp. BCM2045 Bluetooth
    |__ Port 2: Dev 2, If 3, Class=Application Specific Interface, Driver=, 12M
        ID 0a5c:2101 Broadcom Corp. BCM2045 Bluetooth
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/4p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 1: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
        ID 064e:a101 Suyin Corp. Acer CrystalEye Webcam
    |__ Port 1: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
        ID 064e:a101 Suyin Corp. Acer CrystalEye Webcam
enp2s0    no wireless extensions.

lo        no wireless extensions.

wlp4s0    IEEE 802.11  ESSID:"Guest99"  
          Mode:Managed  Frequency:2.472 GHz  Access Point: C8:D3:A3:56:6C:08   
          Bit Rate=48 Mb/s   Tx-Power=15 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          Link Quality=37/70  Signal level=-73 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:3  Invalid misc:91   Missed beacon:0

ID TYPE      DEVICE              SOFT      HARD
 0 wlan      acer-wireless  unblocked unblocked
 1 bluetooth acer-bluetooth unblocked unblocked
 2 wlan      phy0           unblocked unblocked
 3 bluetooth hci0           unblocked unblocked
EFI variables are not supported on this system
luca@LinuxMint:~$ 

[hglee]

i installed efaxgtk, but when i try , does not even dial the number, and gets the message "efax-0.9a: 14:22:06 finished - unrecoverable error", it could also be the internal modem of the laptop that is broken (?) I have never used it before, and since I'm new to linux, maybe I'm wrong, but I don't see it in the configuration file, someone can help me, giving me some advice, the modem is not usb, it's internal to the laptop

Your laptop sees the Intel 3945 wifi chipset and loads the driver.

We can disable autosuspend, so the wifi module doesn't power down:
Open a Terminal window (Ctrl-Alt-T), then copy-and-paste the following 2 commands, one by one...

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sudo sed -i 's/wifi.powersave = 3/wifi.powersave = 2/' /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf
systemctl restart network-manager.service

The issue may be configuration of the application software. I'm not familiar with efaxgtk


The Intel 3945ABG chipset has firmware 802.11e enhancements that can assist with Voice-Over-IP (VoIP) telephony. It isn't a modem per se.

Fax-Over-IP (FoIP) is a method of using VoIP for facsimile transmission, but VoIP's aggressive data-compression is problematic for FoIP. Also the data packet loss and lags.


What's wrong with Fax-over-IP?

[rene]

Please note that I earlier googled a service manual for his laptop and he has in fact a plain old telephony modem "card" in there. He wasn't referring to WiFi or VoIP.

https://www.manualslib.com/manual/79090 ... eries.html

[hglee]

Please note that I earlier googled a service manual for his laptop and he has in fact a plain old telephony modem "card" in there. He wasn't referring to WiFi or VoIP.

You already had your condescending little bluster about the modem. I was talking about the 802.11e telephony features of the Intel 3945 chipset, which may facilitate VoIP (and FoIP) yet isn't a modem.

Who are you to judge what or how others dialogue about their Mint systems? Address your misery to someone who might be impressed or intimidated. If such a pitiful person exists.

[rene]

Now what is this nonsense? Poster asked a question about this telephony modem --- "internal 56k modem", "analog fax service", "telephone line" --- and I as such made explicit that your response is unrelated to his question.

Did I at some earlier point insult you? Always possible given that I'm quite good at that but I don't seem to remember even your name so I'm having a hard time placing your response.

[hglee]

Now what is this nonsense? Poster asked a question about this telephony modem --- "internal 56k modem", "analog fax service", "telephone line" --- and I as such made explicit that your response is unrelated to his question.

Did I at some earlier point insult you? Always possible given that I'm quite good at that but I don't seem to remember even your name so I'm having a hard time placing your response.

Evidently you're unable to connect the dots (relevance) between 3945 -> VoIP -> FoIP -> Fax, and where such open dialogue may lead.


A mind amused by its insults has to be blind to the big picture of others.

[rene]

Although I personally have trouble indeed connecting FoIP to his Ricoh telephony-fax machines I'm certainly willing to allow for the possibility of this being at least in part due to fax being to me obsolete technology. Come to think of it there's probably gateways out there.

No, what the issue here more was, was the weirdly unprovoked and uncalled for aggression in your reply. Poster might depending on expertise ("never used" the modem and "new to linux") not have understood his question being no longer directly responded to, nor might you have been aware that he was actually referring to a "proper" old analogue modem since his laptop in fact has one even though there's by now probably a generation of Mint users who've never even seen an analogue modem. Like I said, I don't know you either; who knows what a loudmouth fool you might or might not be?

Heh, yes, sorry, that of course was a bit of a dig, even if there weren't any earlier ones by me in this thread. Hope you agree that it was fairly hard to avoid. Shall in any case not be aiming to be helpful in this specific thread any more; hope poster has the information he needed.

[luca72]

Although I personally have trouble indeed connecting FoIP to his Ricoh telephony-fax machines I'm certainly willing to allow for the possibility of this being at least in part due to fax being to me obsolete technology. Come to think of it there's probably gateways out there.

No, what the issue here more was, was the weirdly unprovoked and uncalled for aggression in your reply. Poster might depending on expertise ("never used" the modem and "new to linux") not have understood his question being no longer directly responded to, nor might you have been aware that he was actually referring to a "proper" old analogue modem since his laptop in fact has one even though there's by now probably a generation of Mint users who've never even seen an analogue modem. Like I said, I don't know you either; who knows what a loudmouth fool you might or might not be?

Heh, yes, sorry, that of course was a bit of a dig, even if there weren't any earlier ones by me in this thread. Hope you agree that it was fairly hard to avoid. Shall in any case not be aiming to be helpful in this specific thread any more; hope poster has the information he needed.

I'm sorry that this post has taken a bad turn, anyway thank you, both of you have been very useful, first, I learned what winmodems actually are, and second, that script can be very useful for me not to turn off the card Wifi
Yours sincerely