Bluetooth not activated [RTL8822BE]

[Ahima]

Hi,

I have a self made desktop pc with dual boot : windows (for game) an linuxmint (everything else )

My bluetooth chipset is only recognize after a reboot from windows !
If i boot directly to linuxmint the bluetooth isn't activated.
The chipset is integrated to the motherboard (same chipset for wifi).
When the bluetooth doesn't work the wifi still work !
Bluetooth adapter is correctly on in bios

motherboard : ROG STRIX Z370-E GAMING
chipset bluetooth and wifi : RTL8822BE
linuxmint : 20.1 Ulyssa
linux kernel : 5.4.0-72-generic

The following commands were made when the bluetooth is not working

Code: Select all

gabriel@gmint:~$ dmesg | grep -i bluetooth
[  203.150927] Bluetooth: Core ver 2.22
[  203.150943] Bluetooth: HCI device and connection manager initialized
[  203.150945] Bluetooth: HCI socket layer initialized
[  203.150946] Bluetooth: L2CAP socket layer initialized
[  203.150948] Bluetooth: SCO socket layer initialized
[  213.313610] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[  213.313610] Bluetooth: BNEP filters: protocol multicast
[  213.313612] Bluetooth: BNEP socket layer initialized

Code: Select all

gabriel@gmint:~$ lspci
00:00.0 Host bridge: Intel Corporation 8th Gen Core Processor Host Bridge/DRAM Registers (rev 07)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 07)
00:14.0 USB controller: Intel Corporation 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
00:16.0 Communication controller: Intel Corporation 200 Series PCH CSME HECI #1
00:17.0 SATA controller: Intel Corporation 200 Series PCH SATA controller [AHCI mode]
00:1b.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #17 (rev f0)
00:1c.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #1 (rev f0)
00:1c.2 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #3 (rev f0)
00:1c.4 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #5 (rev f0)
00:1c.6 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #7 (rev f0)
00:1d.0 PCI bridge: Intel Corporation 200 Series PCH PCI Express Root Port #9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Z370 Chipset LPC/eSPI Controller
00:1f.2 Memory controller: Intel Corporation 200 Series/Z370 Chipset Family Power Management Controller
00:1f.3 Audio device: Intel Corporation 200 Series PCH HD Audio
00:1f.4 SMBus: Intel Corporation 200 Series/Z370 Chipset Family SMBus Controller
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-V
01:00.0 VGA compatible controller: NVIDIA Corporation GP107 [GeForce GTX 1050 Ti] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GP107GL High Definition Audio Controller (rev a1)
04:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
05:00.0 USB controller: ASMedia Technology Inc. ASM2142 USB 3.1 Host Controller
06:00.0 USB controller: ASMedia Technology Inc. ASM2142 USB 3.1 Host Controller
07:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983

Bluetooth synaptic :


Bluetooth adaptater not reconnized (even if i try to click it)



What can i do for solve this problem ?
Thanks for your time

[Larry78723]

Without some technical information we can’t help you. Please post an inxi -Fxxxzr report. This will give us a concise overview of your hardware and on how Mint sees it.

Here is how to generate the report and post it:

Boot from your installation media (USB/DVD)
Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxxxzr 

exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers [code]Results [/code].

The results will help us to help you.

[Ahima]

Hi

This command has been executed when bluetooth is working

gabriel@gmint:~$ inxi -Fxxxzr
System: Kernel: 5.4.0-72-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1
dm: LightDM 1.30.0 Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine: Type: Desktop Mobo: ASUSTeK model: ROG STRIX Z370-E GAMING v: Rev X.0x serial: <filter> UEFI: American Megatrends
v: 0430 date: 11/01/2017
Battery: Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 3 serial: <filter>
charge: 55% (should be ignored) rechargeable: yes status: Discharging
CPU: Topology: 6-Core model: Intel Core i5-8600K bits: 64 type: MCP arch: Kaby Lake rev: A L2 cache: 9216 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 43200
Speed: 800 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800
Graphics: Device-1: NVIDIA GP107 [GeForce GTX 1050 Ti] vendor: ASUSTeK driver: nvidia v: 450.119.03 bus ID: 01:00.0
chip ID: 10de:1c82
Display: x11 server: X.Org 1.20.9 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa
resolution: 1920x1080~60Hz, 3840x2160~60Hz
OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 450.119.03 direct render: Yes
Audio: Device-1: Intel 200 Series PCH HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3
chip ID: 8086:a2f0
Device-2: NVIDIA GP107GL High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 01:00.1
chip ID: 10de:0fb9
Device-3: Audio-Technica UM02 type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-14:7 chip ID: 0909:005f
Sound Server: ALSA v: k5.4.0-72-generic
Network: Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: 3.2.6-k port: f000 bus ID: 00:1f.6
chip ID: 8086:15b8
IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter vendor: ASUSTeK driver: rtw_pci v: N/A port: d000
bus ID: 04:00.0 chip ID: 10ec:b822
IF: wlp4s0 state: up mac: <filter>
Drives: Local Storage: total: 10.69 TiB used: 83.43 GiB (0.8%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 500GB size: 465.76 GiB speed: 31.6 Gb/s lanes: 4
serial: <filter> rev: 2B2QEXE7 scheme: GPT
ID-2: /dev/sda vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> rev: 032
scheme: MBR
ID-3: /dev/sdb vendor: Crucial model: CT250MX500SSD1 size: 232.89 GiB speed: 6.0 Gb/s serial: <filter> rev: 010
scheme: MBR
ID-4: /dev/sdc vendor: Toshiba model: MG06ACA10TE size: 9.10 TiB speed: 6.0 Gb/s rotation: 7200 rpm
serial: <filter> rev: 0104 scheme: GPT
Partition: ID-1: / size: 93.37 GiB used: 20.00 GiB (21.4%) fs: ext4 dev: /dev/sdb2
ID-2: /home size: 119.84 GiB used: 63.40 GiB (52.9%) fs: ext4 dev: /dev/sdb3
ID-3: swap-1 size: 15.26 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sdb1
Sensors: System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: nvidia temp: 43 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https://mirror.cyberbits.eu/linuxmint/packages ulyssa main upstream import backport
2: deb http://mirrors.ircam.fr/pub/ubuntu/archive focal main restricted universe multiverse
3: deb http://mirrors.ircam.fr/pub/ubuntu/archive focal-updates main restricted universe multiverse
4: deb http://mirrors.ircam.fr/pub/ubuntu/archive focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
1: deb https://linux.teamviewer.com/deb stable main
Info: Processes: 279 Uptime: 3h 56m Memory: 31.29 GiB used: 5.16 GiB (16.5%) Init: systemd v: 245 runlevel: 5 Compilers:
gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

[Larry78723]

My first suggestion would be to make sure Bluetooth is enabled in your Startup Applications.

[Ahima]

Of course..... yes.
If you read my first post with many information (including copy past of command... )
my problem is my bluetooth only work when i reboot from windows, not if i directly boot from scratch to linux

When Bluetooth is working, the linked service is obviously activated

[Ahima]

I just restarted the system and the bluetooth works, I turned the computer off and on again and it still works.
It seems that the problem only occurs in the morning when the computer has been turned off all night.

[hglee]

I just restarted the system and the bluetooth works, I turned the computer off and on again and it still works.
It seems that the problem only occurs in the morning when the computer has been turned off all night.

Disable Fast StartUp in Windows power options, otherwise Windows may not fully release your PC's resources at shut down.


If you continue to have quirky Bluetooth, disable Secure Boot in the BIOS.

[Ahima]

Hi hglee, thanks for reply.

Disable Fast StartUp in Windows power options, otherwise Windows may not fully release your PC's resources at shut down.

You means disable Fast Boot in the bios ?
Maybe, good idea, it seems possibly related

[hglee]

Disable Fast StartUp in Windows power options, otherwise Windows may not fully release your PC's resources at shut down.

You means disable Fast Boot in the bios ?
Maybe, good idea, it seems possibly related

Disable Fast StartUp in Windows power options, otherwise Windows might not fully release wireless (WiFi and/or Bluetooth) when it shuts down.


Disabling Fast Boot in the BIOS can help to avoid hardware initialization and diagnostic shortcuts at power-up. The system feedback can be useful.

[Ahima]

Thanks a lot.

For the past few days, the problem has stopped occurring.
Maybe it's because I got a linux kernel update ?
I keep your advice in case the problem comeback