System freeze while playing Video and browsing in linuxmint 20.1
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System freeze while playing Video and browsing in linuxmint 20.1
At first video freezes, cursor and other function of the media player works and if I try to open other applications everything works, just the media player refuses to close. And after a minute or so system completely freezes.
It started happening since yesterday when I was watching videos on VLC. System froze 3 times and I had to cut the power supply to shut down my PC. I am not sure if it's happening just because of video or there is any other issue. Till now all the 4 times my system froze when I was watching video lectures. I changed my media player so to mpv and smplayer so it's not a vlc issue.
Recent Hardware Changes I made: Removed my old Harddisk.
Hardware details (open it with libreoffice writer):
Here are system logs after reboot of last freeze and second last freeze:
Last time when I was facing system freeze issue about 6-7 months ago, it was when I added another RAM slot to increase my RAM from 2GB to 4GB. But my system showed that only 3.16GB RAM is available. Just after adding the RAM my system started freezing after half an hour of use, and that time gradually reduced with every freeze. The issue solved when I ran my system with only 2GB RAM installed.
Reason for previous system freeze is still unknown. Link to previous hardware freeze discussion: viewtopic.php?f=49&t=347268
Edit: Now sometimes it isn't freezing while playing Videos but now it started freezing even while browsing the internet. I was browsing Nas Academy while system froze.
It started happening since yesterday when I was watching videos on VLC. System froze 3 times and I had to cut the power supply to shut down my PC. I am not sure if it's happening just because of video or there is any other issue. Till now all the 4 times my system froze when I was watching video lectures. I changed my media player so to mpv and smplayer so it's not a vlc issue.
Recent Hardware Changes I made: Removed my old Harddisk.
Hardware details (open it with libreoffice writer):
Here are system logs after reboot of last freeze and second last freeze:
Last time when I was facing system freeze issue about 6-7 months ago, it was when I added another RAM slot to increase my RAM from 2GB to 4GB. But my system showed that only 3.16GB RAM is available. Just after adding the RAM my system started freezing after half an hour of use, and that time gradually reduced with every freeze. The issue solved when I ran my system with only 2GB RAM installed.
Reason for previous system freeze is still unknown. Link to previous hardware freeze discussion: viewtopic.php?f=49&t=347268
Edit: Now sometimes it isn't freezing while playing Videos but now it started freezing even while browsing the internet. I was browsing Nas Academy while system froze.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 5 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: System freeze while playing Video in linuxmint 20.1
This sounds like a hardware issue. Something on your motherboard or RAM is dying. You would have to test your hardware parts one by one with known good hardware.mihirmishra wrote: ⤴Sat May 08, 2021 6:58 am Last time when I was facing system freeze issue about 6-7 months ago, it was when I added another RAM slot to increase my RAM from 2GB to 4GB. But my system showed that only 3.16GB RAM is available. Just after adding the RAM my system started freezing after half an hour of use, and that time gradually reduced with every freeze. The issue solved when I ran my system with only 2GB RAM installed.
Reason for previous system freeze is still unknown. Link to previous hardware freeze discussion: viewtopic.php?f=49&t=347268
I looked at the previous discussion you linked, the hardware seems somewhat weak to run current OSes (dual core Pentium, only 2GB RAM, integrated Intel graphics, spinning hard drive 80% full...) I guess you are using XFCE. Freeze can happen when you run out of RAM. Do you have Swap?
sudo swapon -s
then sudo free
.The hardware info you provided is a bit cumbersome and difficult to read (I don't have LibreOffice for example). Could you provide it in a more suitable format (as explained below)? I looked at the previous discussion you linked, but it's missing Memory, and it would be nice to have it here (since it sounds like you had hardware changes).
Please give us information about your install by entering this command in a terminal:
Code: Select all
inxi -Fxpmrz
</>
from the mini toolbar above the textbox where you type your replyand then place your cursor between the code markers and paste the results of the
command between the code markers like this:
[code]Results[/code]
.EDIT: I forgot to mention. The 3.16GB RAM is probably because of the integrated graphics reserving some of the System RAM for video memory.
Last edited by spamegg on Sat May 08, 2021 8:29 am, edited 1 time in total.
Re: System freeze while playing Video in linuxmint 20.1
An underpowered computer freezing when playing a video is not a rare occurrence. Start System Monitor - Resources tab. What is the size of your swap? Do you have a swap partition or a swap file? How large is it?
Please type this in a terminal:
Post the output in "Code" tags. The button that inserts these tags is marked </>
Perhaps that zip file contains this information??
Please type this in a terminal:
Code: Select all
inxi -Fxxxrz
Perhaps that zip file contains this information??
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- Level 2
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Re: System freeze while playing Video in linuxmint 20.1
RAM is new, so it can't be it. Some people suggested that I received a faulty RAM, so I replaced it. That rules out the faulty RAM.This sounds like a hardware issue. Something on your motherboard or RAM is dying. You would have to test your hardware parts one by one with known good hardware.
Yes some people mentioned that and asked me to check it from bios and No, 840MB of RAM was not allotted for the graphics.EDIT: I forgot to mention. The 3.16GB RAM is probably because of the integrated graphics reserving some of the System RAM for video memory.
I had Mint installed on a 240GB SSD and had an old 500GB HDD. HDD was completely empty. And the Hardware changes were only the removal of that empty HDD.since it sounds like you had hardware changes
I have 4GB allotted to swap.I looked at the previous discussion you linked, the hardware seems somewhat weak to run current OSes (dual core Pentium, only 2GB RAM, integrated Intel graphics, spinning hard drive 80% full...) I guess you are using XFCE. Freeze can happen when you run out of RAM. Do you have Swap? sudo swapon -s then sudo free.
I checked that from HTOP while running that video, and when the video froze it was only consuming 730MB RAM out of 2GB, so I don't thing system freeze is due to low RAM. I used to watch a lot of video and this never happened before.
I have 4GB allotted to swap and 0kb of swap was being used during that time (should I run sudo swapon -s and sudo free?).
Image of Htop while system was running (during playing the video)An underpowered computer freezing when playing a video is not a rare occurrence. Start System Monitor - Resources tab.
Image of htop when the system froze (while playing the video):
RESULTS OF REQUESTED COMMANDS:
Code: Select all
inxi -Fxpmrz
Code: Select all
System:
Kernel: 5.4.0-72-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Xfce 4.14.2 Distro: Linux Mint 20.1 Ulyssa
base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: N/A model: N/A serial: <filter>
BIOS: American Megatrends v: 080015 date: 10/08/2016
Memory:
RAM: total: 1.93 GiB used: 1008.1 MiB (50.9%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Topology: Dual Core model: Pentium E5400 bits: 64 type: MCP arch: Penryn
rev: A L2 cache: 2048 KiB
flags: lm nx pae sse sse2 sse3 ssse3 vmx bogomips: 10770
Speed: 2462 MHz min/max: N/A Core speeds (MHz): 1: 2462 2: 2348
Graphics:
Device-1: Intel 82915G/GV/910GL Integrated Graphics driver: i915 v: kernel
bus ID: 00:02.0
Display: x11 server: X.Org 1.20.9 driver: intel
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel 915G v: 1.4 Mesa 20.2.6
direct render: Yes
Audio:
Device-1: Intel 82801FB/FBM/FR/FW/FRW High Definition Audio
driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Sound Server: ALSA v: k5.4.0-72-generic
Network:
Device-1: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169
v: kernel port: e800 bus ID: 02:00.0
IF: enp2s0 state: down mac: <filter>
Device-2: Ralink MT7601U Wireless Adapter type: USB driver: mt7601u
bus ID: 1-4:3
IF: wlx20e1160089af state: up mac: <filter>
Drives:
Local Storage: total: 223.57 GiB used: 182.42 GiB (81.6%)
ID-1: /dev/sda vendor: Western Digital model: WDS240G2G0A-00JH30
size: 223.57 GiB
Partition:
ID-1: / size: 215.30 GiB used: 182.42 GiB (84.7%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 3.82 GiB used: 6.0 MiB (0.2%) fs: swap dev: /dev/sda2
Sensors:
System Temperatures: cpu: 52.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://repo.protonvpn.com/debian unstable main
2: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com ulyssa main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
Info:
Processes: 180 Uptime: 20m Init: systemd runlevel: 5 Compilers: gcc: 9.3.0
Shell: bash v: 5.0.17 inxi: 3.0.38
Code: Select all
inxi -Fxxxrz
Code: Select all
System:
Kernel: 5.4.0-72-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Xfce 4.14.2 tk: Gtk 3.24.13 info: xfce4-panel wm: xfwm4
dm: LightDM 1.30.0 Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: N/A model: N/A serial: <filter>
BIOS: American Megatrends v: 080015 date: 10/08/2016
CPU:
Topology: Dual Core model: Pentium E5400 bits: 64 type: MCP arch: Penryn
rev: A L2 cache: 2048 KiB
flags: lm nx pae sse sse2 sse3 ssse3 vmx bogomips: 10770
Speed: 2257 MHz min/max: N/A Core speeds (MHz): 1: 2257 2: 2399
Graphics:
Device-1: Intel 82915G/GV/910GL Integrated Graphics driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:2582
Display: x11 server: X.Org 1.20.9 driver: intel
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel 915G v: 1.4 Mesa 20.2.6
direct render: Yes
Audio:
Device-1: Intel 82801FB/FBM/FR/FW/FRW High Definition Audio
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:2668
Sound Server: ALSA v: k5.4.0-72-generic
Network:
Device-1: Realtek RTL810xE PCI Express Fast Ethernet driver: r8169
v: kernel port: e800 bus ID: 02:00.0 chip ID: 10ec:8136
IF: enp2s0 state: down mac: <filter>
Device-2: Ralink MT7601U Wireless Adapter type: USB driver: mt7601u
bus ID: 1-4:3 chip ID: 148f:7601 serial: <filter>
IF: wlx20e1160089af state: up mac: <filter>
Drives:
Local Storage: total: 223.57 GiB used: 182.42 GiB (81.6%)
ID-1: /dev/sda vendor: Western Digital model: WDS240G2G0A-00JH30
size: 223.57 GiB speed: <unknown> serial: <filter> rev: 0400 scheme: MBR
Partition:
ID-1: / size: 215.30 GiB used: 182.42 GiB (84.7%) fs: ext4 dev: /dev/sda1
ID-2: swap-1 size: 3.82 GiB used: 6.0 MiB (0.2%) fs: swap dev: /dev/sda2
Sensors:
System Temperatures: cpu: 52.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://repo.protonvpn.com/debian unstable main
2: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com ulyssa main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64] https://updates.signal.org/desktop/apt xenial main
Info:
Processes: 180 Uptime: 21m Memory: 1.93 GiB used: 1014.3 MiB (51.2%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: xfce4-terminal inxi: 3.0.38
Re: System freeze while playing Video in linuxmint 20.1
Does you video freeze when playing with Celluloid and mpv Media Player, too? If not, the problem is with VLC. If yes, your machine.
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Re: System freeze while playing Video in linuxmint 20.1
I've mentioned that in second para, that I tried other media players too.
Re: System freeze while playing Video in linuxmint 20.1
I have the exact same system freeze on 20.1. freeze doesn't happen straight away but after the pc's been on for a while. I use Celluloid as main player but it noticed it does with VLC aswell. tried the latest kernel 5.8.0-50 but didn't help
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- Level 2
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Re: System freeze while playing Video in linuxmint 20.1
Did you found any solutions? What are your hardware specifications?
Re: System freeze while playing Video in linuxmint 20.1
No mate. Spec belowmihirmishra wrote: ⤴Wed May 12, 2021 2:45 am Did you found any solutions? What are your hardware specifications?
Code: Select all
System:
Kernel: 5.8.0-50-generic x86_64 bits: 64 compiler: N/A
Desktop: Cinnamon 4.8.6 wm: muffin 4.8.1 dm: LightDM 1.30.0
Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal
Machine:
Type: Desktop Mobo: Micro-Star model: B450-A PRO MAX (MS-7B86) v: 4.0
serial: <filter> UEFI: American Megatrends v: M.70 date: 06/17/2020
CPU:
Topology: Quad Core model: AMD Ryzen 3 3100 bits: 64 type: MT MCP
arch: Zen L2 cache: 2048 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
bogomips: 57603
Speed: 2199 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz):
1: 2198 2: 2200 3: 2199 4: 2200 5: 2197 6: 2200 7: 2196 8: 2193
Graphics:
Device-1: AMD Tonga PRO [Radeon R9 285/380] vendor: Micro-Star MSI
driver: amdgpu v: kernel bus ID: 26:00.0 chip ID: 1002:6939
Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: AMD Radeon R9 380 Series (TONGA DRM 3.38.0
5.8.0-50-generic LLVM 11.0.0)
v: 4.6 Mesa 20.2.6 direct render: Yes
Audio:
Device-1: AMD Tonga HDMI Audio [Radeon R9 285/380] vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus ID: 26:00.1 chip ID: 1002:aad8
Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus ID: 28:00.4 chip ID: 1022:1487
Sound Server: ALSA v: k5.8.0-50-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus ID: 22:00.0
chip ID: 10ec:8168
IF: enp34s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 3.12 TiB used: 1.53 TiB (49.0%)
ID-1: /dev/sda vendor: Crucial model: CT240BX500SSD1 size: 223.57 GiB
speed: 6.0 Gb/s serial: <filter> rev: R013 scheme: GPT
ID-2: /dev/sdb vendor: Seagate model: ST2000DM008-2FR102 size: 1.82 TiB
speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 0001
ID-3: /dev/sdc type: USB vendor: Kingston model: DataTraveler 3.0
size: 57.75 GiB serial: <filter> rev: PMAP scheme: MBR
ID-4: /dev/sdd vendor: Seagate model: ST31000524AS size: 931.51 GiB
speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: JC45 scheme: MBR
ID-5: /dev/sde vendor: SanDisk model: SDSSDHP128G size: 119.24 GiB
speed: 6.0 Gb/s serial: <filter> rev: 6RL scheme: GPT
Partition:
ID-1: / size: 218.57 GiB used: 108.92 GiB (49.8%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 46.4 C mobo: N/A gpu: amdgpu temp: 56 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 12
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://dl.winehq.org/wine-builds/ubuntu/ focal main
Active apt repos in: /etc/apt/sources.list.d/brave-browser-beta.list
1: deb [arch=amd64] https://brave-browser-apt-beta.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com ulyssa main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
1: deb https://deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
1: deb http://repo.vivaldi.com/stable/deb/ stable main
Info:
Processes: 306 Uptime: 2h 06m Memory: 15.65 GiB used: 1.54 GiB (9.8%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Re: System freeze while playing Video in linuxmint 20.1
New kernel 5.8.0-53 seems to fix it for me. So far so good