LM20.1, HP Envy x360 Touchpad not working [SOLVED]

[jat3]

Hello. Just registered here.
I was going to install Mint 20.1 (Mate) on my HP Envy x360 (13m-bd0023dx).
I got my boot Flashdrive created, and used it to boot the laptop.
I noticed my touchpad was not working. It never showed up on my Control Center...I had to plug-in a USB mouse.

I have other distros in Flash drive, tried them and my touchpad worked on all of them.
Manjaro, Fedora, OpenSUSE, Ubuntu Studio, Kubuntu, Lubuntu.

I've been using LM 19.3 (Mate) on another laptop (HP Pavilion x360 11m-ap0013dx), and never had 'any' issues with it.
I would prefer LM 20.1 over any of the distros I tried.I almost always use my touchpad only...so pls...I need help.

Let me know what I need to provide here.
Thanks, appreciate the help.

[jat3]

Additional information:

. My Envy x360 came with (of course) Windows 10, and I was going to do a dual-boot with LM20.1 Mate (64-bit)
. I tried the LM20.1 Flashdrive on my other laptop (HP Pavilion x360), and the touchpad works.
. Here's the output of System Reports => System Information (pls note that this is NOT installed, but boot from Flash drive) :

Code: Select all

System:    Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: MATE 1.24.0 
           wm: marco dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:   Type: Convertible System: HP product: HP ENVY x360 Convertible 13m-bd0xxx 
           v: Type1ProductConfigId serial: <filter> Chassis: type: 31 serial: <filter> 
           Mobo: HP model: 8824 v: 47.37 serial: <filter> UEFI: Insyde v: F.13 date: 02/25/2021 
Battery:   ID-1: BAT1 charge: 46.6 Wh condition: 46.6/51.0 Wh (91%) volts: 12.8/11.6 
           model: Hewlett-Packard PABAS0241231 serial: <filter> status: Full 
           Device-1: hidpp_battery_0 model: Logitech Wireless Mouse B330/M330/M331 
           serial: <filter> charge: 55% (should be ignored) status: Discharging 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP 
           arch: Tiger Lake rev: 1 L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44851 
           Speed: 2044 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1647 2: 1783 3: 3239 
           4: 3240 5: 1712 6: 2430 7: 2856 8: 3054 
Graphics:  Device-1: Intel vendor: Hewlett-Packard driver: N/A bus ID: 0000:00:02.0 
           chip ID: 8086:9a49 
           Display: x11 server: X.Org 1.20.8 driver: fbdev unloaded: modesetting,vesa 
           compositor: marco resolution: 1920x1080~77Hz 
           OpenGL: renderer: llvmpipe (LLVM 10.0.0 256 bits) v: 3.3 Mesa 20.0.8 compat-v: 3.1 
           direct render: Yes 
Audio:     Device-1: Intel vendor: Hewlett-Packard driver: sof-audio-pci bus ID: 0000:00:1f.3 
           chip ID: 8086:a0c8 
           Sound Server: ALSA v: k5.4.0-58-generic 
Network:   Device-1: Intel driver: iwlwifi v: kernel port: 3000 bus ID: 0000:00:14.3 
           chip ID: 8086:a0f0 
           IF: wlo1 state: up mac: <filter> 
Drives:    Local Storage: total: 1.18 TiB used: 130.12 GiB (10.8%) 
           ID-1: /dev/mmcblk0 model: GE4S5 size: 238.75 GiB serial: <filter> 
           ID-2: /dev/nvme0n1 vendor: Crucial model: CT1000P2SSD8 size: 931.51 GiB 
           speed: 31.6 Gb/s lanes: 4 serial: <filter> 
           ID-3: /dev/sda type: USB model: 090c 1000 size: 3.66 GiB serial: <filter> 
           ID-4: /dev/sdb type: USB vendor: Patriot model: N/A size: 29.50 GiB serial: <filter> 
RAID:      Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 
           bus ID: 0000:00:0e.0 chip ID: 8086.9a0b 
Partition: ID-1: / size: 3.77 GiB used: 43.1 MiB (1.1%) fs: overlay source: ERR-102 
           ID-2: /var/log size: 1.68 GiB used: 10.2 MiB (0.6%) fs: ext4 dev: /dev/sda3 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
           Device-1: 2-1:2 info: Kingston Patriot Memory type: Mass Storage driver: usb-storage 
           rev: 3.1 chip ID: 13fe:5500 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 chip ID: 1d6b:0002 
           Device-2: 3-1:2 info: Silicon Motion - Taiwan (formerly Feiya ) Flash Drive 
           type: Mass Storage driver: usb-storage rev: 2.0 chip ID: 090c:1000 
           Device-3: 3-2:3 info: Logitech Unifying Receiver type: Mouse,HID 
           driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c52f 
           Device-4: 3-6:4 info: Synaptics type: <vendor specific> driver: N/A rev: 2.0 
           chip ID: 06cb:00e7 
           Device-5: 3-10:5 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0026 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 65.0 C mobo: 10.0 C 
           Fan Speeds (RPM): N/A 
Repos:     Active apt repos in: /etc/apt/sources.list 
           1: deb cdrom:[Linux Mint 20.1 _Ulyssa_ - Release amd64 20210103]/ focal contrib main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com ulyssa main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 261 Uptime: 1m Memory: 7.54 GiB used: 928.8 MiB (12.0%) Init: systemd v: 245 
           runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client inxi: 3.0.38 

Thanks, appreciate the help.

[senjoz]

Welcome to the Forum, jat3!

Device-4: 3-6:4 info: Synaptics type: <vendor specific> driver: N/A rev: 2.0 chip ID: 06cb:00e7

Maybe next will help: https://linuxmint.com/rel_ulyssa_mate.php. Look in the section Touchpad drivers.

Regards, Jože


EDIT: Some other drivers are also missing. For a very recent hardware you have, you should use Edge edition with kernel 5.8, https://linuxmint.com/edition.php?id=287, https://linuxmint-user-guide.readthedoc ... /edge.html

[jat3]

Thanks...appreciate the help.
Actually, got my setup to work, by following this thread.
viewtopic.php?f=49&t=341095