Laptop battery indicator showing a question mark

[mr_mke]

I have an old HP detachable and I'm tried to install several distros on it. Each time with a new load of things that doesn't work and finally I did mint first mate then XFCE and sure this time I got much less problems but the thing that annoys me is the battery indicator It shows a question mark instead of battery level, It even ran out as I was typing and I had to wait for it to charge and come up again
When I looked in the power setting under devices I could not find the battery although I'm using it not the power adaptor
i attached some pics of the stuff I was talking about also a dump of lshw command it is also listed below

mr
description: Detachable
product: HP x2 Detachable 10-p0XX (Y3W32EA#ABV)
vendor: HP
version: Chassis Version
serial: 5CD63655XQ
width: 64 bits
capabilities: smbios-3.0.0 dmi-3.0.0 smp vsyscall32
configuration: boot=normal chassis=detachable family=103C_5335KV G=N L=CON B=HP S=ENV X=Null sku=Y3W32EA#ABV uuid=35434436-3336-3535-5851-513536334435
*-core
description: Motherboard
product: 827C
vendor: HP
physical id: 0
version: 93.21
serial: PGBVB018J4142K
slot: Base Board Chassis Location
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: F.04
date: 08/18/2016
size: 64KiB
capacity: 6MiB
capabilities: pci upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-memory
description: System Memory
physical id: 11
slot: System board or motherboard
size: 2GiB
*-bank:0
description: DIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: K4B4G1646E-BYK0
vendor: Samsung
physical id: 0
serial: Not Available
slot: Bottom - on board
size: 2GiB
width: 32 bits
clock: 1600MHz (0.6ns)
*-bank:1
description: DIMM Synchronous [empty]
product: H9CCNNNBPTBLBR-NUD
vendor: Hynix
physical id: 1
serial: Not Available
slot: Bottom - on board
*-cache:0
description: L1 cache
physical id: 1a
slot: CPU Internal L1
size: 224KiB
capacity: 224KiB
capabilities: internal write-back
configuration: level=1
*-cache:1
description: L2 cache
physical id: 1b
slot: CPU Internal L2
size: 2MiB
capacity: 2MiB
capabilities: internal write-back unified
configuration: level=2
*-cpu
description: CPU
product: Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz
vendor: Intel Corp.
physical id: 1c
bus info: cpu@0
version: Intel(R) Atom(TM) x5-Z8350 CPU @ 1.44GHz
slot: SOCKET 0
size: 658MHz
capacity: 2400MHz
width: 64 bits
clock: 80MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology tsc_reliable nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes rdrand lahf_lm 3dnowprefetch epb pti ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid tsc_adjust smep erms dtherm ida arat md_clear cpufreq
configuration: cores=4 enabledcores=4 threads=4
*-pci
description: Host bridge
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 36
width: 32 bits
clock: 33MHz
configuration: driver=iosf_mbi_pci
resources: irq:0
*-display
description: VGA compatible controller
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 36
width: 64 bits
clock: 33MHz
capabilities: pm msi vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:127 memory:90000000-90ffffff memory:80000000-8fffffff ioport:f000(size=64) memory:c0000-dffff
*-multimedia
description: Multimedia controller
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Imaging Unit
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:00:03.0
version: 36
width: 32 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: driver=intel_atomisp2_pm latency=0
resources: irq:255 memory:91000000-913fffff
*-generic:0
description: Non-VGA unclassified device
product: Intel Corporation
vendor: Intel Corporation
physical id: a
bus info: pci@0000:00:0a.0
version: 36
width: 32 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=intel_ish_ipc latency=0
resources: irq:20 memory:9193c000-9193cfff
*-generic:1
description: Signal processing controller
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller
vendor: Intel Corporation
physical id: b
bus info: pci@0000:00:0b.0
version: 36
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: driver=proc_thermal latency=0
resources: irq:130 memory:9193b000-9193bfff
*-usb
description: USB controller
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 36
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:117 memory:91900000-9190ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.4.0-74-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 5.04
capabilities: usb-2.00
configuration: driver=hub slots=7 speed=480Mbit/s
*-usb:0
description: Mouse
product: USB Mouse
vendor: A4Tech
physical id: 2
bus info: usb@1:2
version: 14.06
capabilities: usb-1.10
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-usb:1
description: Keyboard
vendor: Elan Microelectronics Corp.
physical id: 3
bus info: usb@1:3
version: 1.16
capabilities: usb-2.00
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-usb:2
description: USB hub
product: USB2.0 Hub
vendor: Genesys Logic, Inc.
physical id: 4
bus info: usb@1:4
version: 88.32
capabilities: usb-2.00
configuration: driver=hub maxpower=100mA slots=4 speed=480Mbit/s
*-usb:0
description: Bluetooth wireless interface
vendor: Intel Corp.
physical id: 1
bus info: usb@1:4.1
version: 0.01
capabilities: bluetooth usb-2.00
configuration: driver=btusb maxpower=100mA speed=12Mbit/s
*-usb:1
description: Video
product: HP TrueVision HD
vendor: Generic
physical id: 2
bus info: usb@1:4.2
version: 88.04
serial: 200901010001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.4.0-74-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 5.04
capabilities: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-generic:2
description: Encryption controller
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Trusted Execution Engine
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 36
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_txe latency=0
resources: irq:131 memory:91700000-917fffff memory:91600000-916fffff
*-pci
description: PCI bridge
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: 36
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:116 memory:91800000-918fffff
*-network
description: Wireless interface
product: Wireless 3165
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:01:00.0
logical name: wlo1
version: 81
serial: 00:16:eb:3a:9d:41
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=5.4.0-74-generic firmware=29.1654887522.0 ip=192.168.1.104 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:143 memory:91800000-91801fff
*-isa
description: ISA bridge
product: Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 36
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-pnp00:00
product: PnP device PNP0c02
physical id: 1
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0c02
physical id: 2
capabilities: pnp
configuration: driver=system
*-pnp00:02
product: PnP device PNP0c02
physical id: 3
capabilities: pnp
configuration: driver=system
*-pnp00:03
product: PnP device PNP0b00
physical id: 4
capabilities: pnp
configuration: driver=rtc_cmos
*-battery
product: SW02032XL
vendor: 333-1B-24
physical id: 1
slot: Primary
capacity: 32570mWh
configuration: voltage=7.7V

[mikeflan]

Welcome to the forum. Nice post, but I want you to know about the "Code" tags. The button that inserts these tags is marked </>. You can edit your first post and put that long output in code tags if you want to.

The problem you are seeing is a long-standing problem which may not have an easy solution:
viewtopic.php?f=90&t=226539

[ricardogroetaers]

Disable in Power Manager (see figure).
Enable, if Mint allows it, in the panel (Power Manager plugin).
The "System Reports" program usually fixes this in Mint 19.3.

Note: I cannot show the charge indicator working as I am using no battery. But I show you the options.