[SOLVED] Lenovo X1 Linux Mint Freeze

[arturski]

Hi Everyone,

This problem has now followed me across 2 laptops (Both Lenovo Carbon X1) and Linux Mint 18 to the latest 20.2 all with Cinnamon desktop for over 4 years. For some time I suspected it might be due to the sleep mode, but recently it started again during actual use. I have googled a lot and tried a bunch of suggestions and also read about the Bay Trail Series CPU issue but havent tried it yet as it will kill my already crappy battery. So I am hoping maybe someone here can help me identify the problem.

There is nothing in system logs and I have to force the laptop off by long holding the power button.

Code: Select all

inxi -Fxz
System:
  Kernel: 5.4.0-80-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.5 Distro: Linux Mint 20.2 Uma 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: LENOVO product: 20U9S20700 
  v: ThinkPad X1 Carbon Gen 8 serial: <filter> 
  Mobo: LENOVO model: 20U9S20700 v: SDK0J40697 WIN serial: <filter> 
  UEFI: LENOVO v: N2WET24W (1.14 ) date: 10/15/2020 
Battery:
  ID-1: BAT0 charge: 51.1 Wh condition: 52.0/51.0 Wh (102%) 
  model: LGC 5B10W13930 status: Discharging 
CPU:
  Topology: 6-Core model: Intel Core i7-10710U bits: 64 type: MT MCP 
  arch: N/A L2 cache: 12.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 38399 
  Speed: 700 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 700 2: 700 
  3: 700 4: 700 5: 694 6: 699 7: 700 8: 700 9: 700 10: 700 11: 700 12: 699 
Graphics:
  Device-1: Intel vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.2.6 
  direct render: Yes 
Audio:
  Device-1: Intel vendor: Lenovo driver: sof-audio-pci bus ID: 00:1f.3 
  Sound Server: ALSA v: k5.4.0-80-generic 
Network:
  Device-1: Intel Wireless-AC 9462 driver: iwlwifi v: kernel port: 3000 
  bus ID: 00:14.3 
  IF: wlp0s20f3 state: up mac: <filter> 
  Device-2: Intel Ethernet I219-V vendor: Lenovo driver: e1000e v: 3.2.6-k 
  port: efa0 bus ID: 00:1f.6 
  IF: enp0s31f6 state: down mac: <filter> 
Drives:
  Local Storage: total: 476.94 GiB used: 177.43 GiB (37.2%) 
  ID-1: /dev/nvme0n1 vendor: Toshiba model: N/A size: 476.94 GiB 
Partition:
  ID-1: / size: 467.96 GiB used: 88.71 GiB (19.0%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 48.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 342 Uptime: 4h 49m Memory: 15.30 GiB used: 3.16 GiB (20.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

[weeple2000]

What happens when it freezes? I am having a similar problem. When my PC freezes, I am able to move the mouse cursor but not click anything. If I press crtl - alt - backspace, it will allow me to sign into a new session.

[SMG]

This problem has now followed me across 2 laptops (Both Lenovo Carbon X1) and Linux Mint 18 to the latest 20.2 all with Cinnamon desktop for over 4 years. For some time I suspected it might be due to the sleep mode, but recently it started again during actual use.

With a 10th-gen Intel, we suggest you use the 5.11 kernel which is available in Update Manager. Freeze problems with these newer cpu's tend to clear with a newer kernel.

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.11 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

[arturski]

This problem has now followed me across 2 laptops (Both Lenovo Carbon X1) and Linux Mint 18 to the latest 20.2 all with Cinnamon desktop for over 4 years. For some time I suspected it might be due to the sleep mode, but recently it started again during actual use.

With a 10th-gen Intel, we suggest you use the 5.11 kernel which is available in Update Manager. Freeze problems with these newer cpu's tend to clear with a newer kernel.

Open Update Manager. Select View > Linux Kernels and click Continue. Make sure 5.11 is selected on the left panel and then click the top-most option on the right panel. An "Install" button will appear. Install the kernel and then reboot for it to become active.

Thank you for the heads up i will try the 5.11 kernel, I am usually updating every time, wont do that any more probably why this problem is pursuing me

What happens when it freezes? I am having a similar problem. When my PC freezes, I am able to move the mouse cursor but not click anything. If I press crtl - alt - backspace, it will allow me to sign into a new session.

Monitor is on, everything is visible on the screen but i am no able to move anything, the laptop stops responding entirely

[SMG]

Thank you for the heads up i will try the 5.11 kernel, I am usually updating every time, wont do that any more probably why this problem is pursuing me

Or your computer was very, very new when you first installed Mint and it has taken a while for the open-source community to develop the best fit kernel for your hardware.

[Larry78723]

@weeple2000 - Please start a thread of your own. Your equipment is probably not the same.

[arturski]

Thank you for the heads up i will try the 5.11 kernel, I am usually updating every time, wont do that any more probably why this problem is pursuing me

Or your computer was very, very new when you first installed Mint and it has taken a while for the open-source community to develop the best fit kernel for your hardware.

Yeah i get that, it was the latest model your point does make sense, do you know if this is tracked anywhere? CPU to kernel version stability...wishful thinking? .

BTW since downgrading to 5.11 its been super stable thanks everyone

[SMG]

Or your computer was very, very new when you first installed Mint and it has taken a while for the open-source community to develop the best fit kernel for your hardware.

Yeah i get that, it was the latest model your point does make sense, do you know if this is tracked anywhere? CPU to kernel version stability...wishful thinking? .

I do not know of a specific list. There are places which list what new features come out with each new kernel. I base my recommendations on what I know about the new features with each kernel and the feedback I get from users here on the forum when they try different versions.

BTW since downgrading to 5.11 its been super stable thanks everyone

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