xHCI host controller not responding, assume dead when connect powerbank

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pschonmann
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Joined: Wed Oct 13, 2021 3:10 am

xHCI host controller not responding, assume dead when connect powerbank

Post by pschonmann »

Hello i have problem when connect powerbank into my laptop. All connected usb devices ( DELL dongle for mouse and keyboard ) are disconnected and in dmesg i see this code.

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[  132.495507] usb 1-4: new full-speed USB device number 2 using xhci_hcd
[  132.665785] usb 1-4: New USB device found, idVendor=413c, idProduct=301d, bcdDevice= 0.12
[  132.665797] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  132.665802] usb 1-4: Product: Dell Universal Receiver
[  132.665805] usb 1-4: Manufacturer: Dell
[  133.005325] hid: raw HID events driver (C) Jiri Kosina
[  133.022131] usbcore: registered new interface driver usbhid
[  133.022143] usbhid: USB HID core driver
[  133.534962] input: Dell Dell Universal Receiver as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-4/1-4:1.0/0003:413C:301D.0001/input/input16
[  133.595875] hid-generic 0003:413C:301D.0001: input,hidraw0: USB HID v1.11 Keyboard [Dell Dell Universal Receiver] on usb-0000:05:00.3-4/input0
[  133.596262] input: Dell Dell Universal Receiver Mouse as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-4/1-4:1.1/0003:413C:301D.0002/input/input17
[  133.659775] input: Dell Dell Universal Receiver Consumer Control as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-4/1-4:1.1/0003:413C:301D.0002/input/input18
[  133.659897] input: Dell Dell Universal Receiver System Control as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb1/1-4/1-4:1.1/0003:413C:301D.0002/input/input19
[  133.660026] hid-generic 0003:413C:301D.0002: input,hidraw1: USB HID v1.11 Mouse [Dell Dell Universal Receiver] on usb-0000:05:00.3-4/input1
[  133.660342] hid-generic 0003:413C:301D.0003: hiddev0,hidraw2: USB HID v1.11 Device [Dell Dell Universal Receiver] on usb-0000:05:00.3-4/input2
[  149.931537] usb 1-3: new low-speed USB device number 3 using xhci_hcd
[  160.083482] xhci_hcd 0000:05:00.3: xHCI host not responding to stop endpoint command.
[  160.083489] xhci_hcd 0000:05:00.3: USBSTS:
[  160.087471] xhci_hcd 0000:05:00.3: xHCI host controller not responding, assume dead
[  160.087471] xhci_hcd 0000:05:00.3: HC died; cleaning up
[  160.095501] usb usb1-port3: couldn't allocate usb_device
[  160.095521] usb 1-4: USB disconnect, device number 2
Here is inxi
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System:    Kernel: 5.11.0-37-generic x86_64 bits: 64 compiler: N/A Desktop: Xfce 4.16.0 tk: Gtk 3.24.20 info: xfce4-panel 
           wm: xfwm4 dm: LightDM 1.30.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: LENOVO product: 20NE000BMC v: ThinkPad E495 serial: <filter> Chassis: type: 10 
           serial: <filter> 
           Mobo: LENOVO model: 20NE000BMC serial: <filter> UEFI: LENOVO v: R11ET41W (1.21 ) date: 06/07/2021 
Battery:   ID-1: BAT0 charge: 39.8 Wh condition: 40.7/45.7 Wh (89%) volts: 12.2/11.1 model: Celxpert 01AV448 type: Li-poly 
           serial: <filter> status: Unknown cycles: 67 
CPU:       Topology: Quad Core model: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP arch: Zen+ rev: 1 
           L2 cache: 2048 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 36731 
           Speed: 1312 MHz min/max: 1400/2300 MHz boost: enabled Core speeds (MHz): 1: 1399 2: 1485 3: 1232 4: 1172 5: 1223 
           6: 1283 7: 1230 8: 1270 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] Picasso vendor: Lenovo ThinkPad E595 driver: amdgpu v: kernel 
           bus ID: 05:00.0 chip ID: 1002:15d8 
           Display: x11 server: X.Org 1.20.11 driver: amdgpu resolution: 1920x1080~60Hz, 1920x1200~60Hz 
           OpenGL: renderer: AMD Radeon Vega 10 Graphics (RAVEN DRM 3.40.0 5.11.0-37-generic LLVM 12.0.0) v: 4.6 Mesa 21.0.3 
           direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Lenovo ThinkPad E595 
           driver: snd_hda_intel v: kernel bus ID: 05:00.1 chip ID: 1002:15de 
           Device-2: Advanced Micro Devices [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor vendor: Lenovo ThinkPad E595 
           driver: snd_pci_acp3x v: kernel bus ID: 05:00.5 chip ID: 1022:15e2 
           Device-3: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: Lenovo ThinkPad E595 driver: snd_hda_intel 
           v: kernel bus ID: 05:00.6 chip ID: 1022:15e3 
           Sound Server: ALSA v: k5.11.0-37-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo ThinkPad E595 driver: r8169 
           v: kernel port: 3000 bus ID: 02:00.0 chip ID: 10ec:8168 
           IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           IF-ID-1: tap0 state: unknown speed: 10 Mbps duplex: full mac: <filter> 
           IF-ID-2: wlp4s0 state: up mac: <filter> 
Drives:    Local Storage: total: 476.94 GiB used: 296.02 GiB (62.1%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: MZALQ512HALU-000L1 size: 476.94 GiB speed: 31.6 Gb/s lanes: 4 
           serial: <filter> rev: 9L1QFXV7 scheme: GPT 
Partition: ID-1: / size: 227.80 GiB used: 186.68 GiB (81.9%) fs: ext4 dev: /dev/nvme0n1p5 
           ID-2: /home size: 112.04 GiB used: 54.65 GiB (48.8%) fs: ext4 dev: /dev/nvme0n1p7 
           ID-3: swap-1 size: 29.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p6 
Sensors:   System Temperatures: cpu: 59.5 C mobo: 0.0 C gpu: amdgpu temp: 59 C 
           Fan Speeds (RPM): cpu: 3300 
Repos:     Active apt repos in: /etc/apt/sources.list.d/apandada1-brightness-controller-focal.list 
           1: deb http://ppa.launchpad.net/apandada1/brightness-controller/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/cappelikan-ppa-focal.list 
           1: deb http://ppa.launchpad.net/cappelikan/ppa/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/dlech-keepass2-plugins-bionic.list 
           1: deb http://ppa.launchpad.net/dlech/keepass2-plugins/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/graphics:darktable.list 
           1: deb http://download.opensuse.org/repositories/graphics:/darktable/xUbuntu_20.04/ /
           Active apt repos in: /etc/apt/sources.list.d/josm.list 
           1: deb https://josm.openstreetmap.de/apt focal universe
           Active apt repos in: /etc/apt/sources.list.d/jtaylor-keepass-bionic.list 
           1: deb http://ppa.launchpad.net/jtaylor/keepass/ubuntu focal main
           2: deb-src http://ppa.launchpad.net/jtaylor/keepass/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/libreoffice-ppa-focal.list 
           1: deb http://ppa.launchpad.net/libreoffice/ppa/ubuntu focal main
           2: deb-src http://ppa.launchpad.net/libreoffice/ppa/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/musicbrainz-developers-stable-focal.list 
           1: deb http://ppa.launchpad.net/musicbrainz-developers/stable/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://mirror.karneval.cz/pub/linux/linuxmint/packages uma main upstream import backport
           2: deb http://mirror.dkm.cz/ubuntu focal main restricted universe multiverse
           3: deb http://mirror.dkm.cz/ubuntu focal-updates main restricted universe multiverse
           4: deb http://mirror.dkm.cz/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/official-source-repositories.list 
           1: deb-src http://mirror.karneval.cz/pub/linux/linuxmint/packages uma main upstream import backport
           2: deb-src http://mirror.dkm.cz/ubuntu focal main restricted universe multiverse
           3: deb-src http://mirror.dkm.cz/ubuntu focal-updates main restricted universe multiverse
           4: deb-src http://mirror.dkm.cz/ubuntu focal-backports main restricted universe multiverse
           5: deb-src http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb-src http://archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/phoerious-keepassxc-focal.list 
           1: deb http://ppa.launchpad.net/phoerious/keepassxc/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/repo-zcom.list 
           1: deb [arch=amd64] http://repo.zcom.cz/debian stable main
           Active apt repos in: /etc/apt/sources.list.d/riot-im.list 
           1: deb https://riot.im/packages/debian/ bionic main
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http://repository.spotify.com stable non-free
           Active apt repos in: /etc/apt/sources.list.d/teams.list 
           1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
           Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
           1: deb https://linux.teamviewer.com/deb stable main
           Active apt repos in: /etc/apt/sources.list.d/teejee2008-ppa-focal.list 
           1: deb http://ppa.launchpad.net/teejee2008/ppa/ubuntu focal main
Info:      Processes: 320 Uptime: 7m Memory: 13.55 GiB used: 3.09 GiB (22.8%) Init: systemd v: 245 runlevel: 5 Compilers: 
           gcc: 9.3.0 alt: 7/9 clang: 10.0.0-4ubuntu1 Shell: bash v: 5.0.17 running in: xfce4-terminal inxi: 3.0.38 

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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