My bluetooth, on my HP laptop, does not work

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KleynArt
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Posts: 5
Joined: Wed Sep 29, 2021 1:55 pm

My bluetooth, on my HP laptop, does not work

Post by KleynArt »

I have an HP device, and I installed LinuxMint, without changing anything, and Bluetooth does not work for me, it says that I have it installed, but it does not search for any device, when I search for a device, none appears, and I have already tried with several devices. I hope you can help me. Thanks :(

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inxi -Fxpmrz 

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System:
  Kernel: 5.4.0-88-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Xfce 4.16.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Stream Notebook PC 11 
  v: Type1 - ProductConfigId serial: <filter> 
  Mobo: Hewlett-Packard model: 8023 v: 54.12 serial: <filter> UEFI: Insyde 
  v: F.0A date: 07/22/2016 
Battery:
  ID-1: BAT0 charge: 25.2 Wh condition: 25.2/25.2 Wh (100%) 
  model: Hewlett-Packard Primary status: Full 
Memory:
  RAM: total: 1.83 GiB used: 802.2 MiB (42.7%) 
  Array-1: capacity: 16 GiB slots: 2 EC: None max module size: 8 GiB 
  note: est. 
  Device-1: Bottom-Slot 1(Left) size: 2 GiB speed: 1333 MT/s type: DDR3 
  Device-2: Bottom-Slot 2(Right) size: No Module Installed 
CPU:
  Topology: Dual Core model: Intel Celeron N2840 bits: 64 type: MCP 
  arch: Silvermont rev: 8 L2 cache: 1024 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 8666 
  Speed: 1471 MHz min/max: 500/2582 MHz Core speeds (MHz): 1: 928 2: 1036 
Graphics:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display 
  vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
  Display: server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics (BYT) v: 4.2 Mesa 21.0.3 
  direct render: Yes 
Audio:
  Device-1: Intel Atom Processor Z36xxx/Z37xxx Series High Definition Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  Sound Server: ALSA v: k5.4.0-88-generic 
Network:
  Device-1: Broadcom and subsidiaries BCM43142 802.11b/g/n 
  vendor: Hewlett-Packard driver: wl v: kernel port: 1000 bus ID: 01:00.0 
  IF: wlp1s0 state: up mac: <filter> 
  IF-ID-1: pan1 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:
  Local Storage: total: 29.12 GiB used: 16.15 GiB (55.5%) 
  ID-1: /dev/mmcblk0 model: HBG4e size: 29.12 GiB 
Partition:
  ID-1: / size: 28.05 GiB used: 16.15 GiB (57.6%) fs: ext4 
  dev: /dev/mmcblk0p2 
  ID-2: /boot/efi size: 511.0 MiB used: 5.3 MiB (1.0%) fs: vfat 
  dev: /dev/mmcblk0p1 
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb https://repos.uclv.edu.cu/ubuntu/ focal-backports main restricted multiverse universe
  2: deb https://repos.uclv.edu.cu/ubuntu/ focal-security main restricted multiverse universe
  3: deb https://repos.uclv.edu.cu/ubuntu/ focal-updates main restricted multiverse universe
  4: deb https://repos.uclv.edu.cu/ubuntu/ focal-proposed main restricted multiverse universe
  5: deb https://repos.uclv.edu.cu/ubuntu/ focal main restricted multiverse universe
  6: deb http://repos.uo.edu.cu/ubuntu-canonical focal-proposed partner
  7: deb http://repos.uo.edu.cu/ubuntu-canonical focal partner
Info:
  Processes: 200 Uptime: 4h 51m Init: systemd runlevel: 5 Compilers: 
  gcc: 9.3.0 Shell: bash v: 5.0.17 inxi: 3.0.38

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lsusb && lspci && rfkill list all && mokutil --sb-state

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Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0a5c:216c Broadcom Corp. BCM43142A0 Bluetooth Device
Bus 001 Device 004: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 003: ID 04f2:b45e Chicony Electronics Co., Ltd HP Truevision HD
Bus 001 Device 002: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
01:00.0 Network controller: Broadcom Inc. and subsidiaries BCM43142 802.11b/g/n (rev 01)
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: brcmwl-0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
SecureBoot disabled

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dmesg |grep Bluetooth 

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[ 12.916399] Bluetooth: Core ver 2.22
[ 12.916442] Bluetooth: HCI device and connection manager initialized
[ 12.916448] Bluetooth: HCI socket layer initialized
[ 12.916452] Bluetooth: L2CAP socket layer initialized
[ 12.916458] Bluetooth: SCO socket layer initialized
[ 13.036168] Bluetooth: HCI UART driver ver 2.3
[ 13.036172] Bluetooth: HCI UART protocol H4 registered
[ 13.036173] Bluetooth: HCI UART protocol BCSP registered
[ 13.036206] Bluetooth: HCI UART protocol LL registered
[ 13.036208] Bluetooth: HCI UART protocol ATH3K registered
[ 13.036225] Bluetooth: HCI UART protocol Three-wire (H5) registered
[ 13.036285] Bluetooth: HCI UART protocol Intel registered
[ 13.036352] Bluetooth: HCI UART protocol Broadcom registered
[ 13.036367] Bluetooth: HCI UART protocol QCA registered
[ 13.036368] Bluetooth: HCI UART protocol AG6XX registered
[ 13.036383] Bluetooth: HCI UART protocol Marvell registered
[ 14.020520] Bluetooth: hci0: BCM: chip id 70
[ 14.021707] Bluetooth: hci0: BCM: features 0x06
[ 14.037464] Bluetooth: hci0: KleynArt
[ 14.038523] Bluetooth: hci0: BCM43142A0 (001.001.011) build 0000
[ 14.044011] Bluetooth: hci0: BCM: Patch brcm/BCM43142A0-0a5c-216c.hcd not found
[ 16.051456] Bluetooth: hci0: command 0x1003 tx timeout
[ 16.052460] Bluetooth: hci0: unexpected event for opcode 0x1003
[ 18.261454] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 18.261458] Bluetooth: BNEP filters: protocol multicast
[ 18.261464] Bluetooth: BNEP socket layer initialized
[ 20.271686] Bluetooth: RFCOMM TTY layer initialized
[ 20.271696] Bluetooth: RFCOMM socket layer initialized
[ 20.271706] Bluetooth: RFCOMM ver 1.11
[ 20.370942] Bluetooth: hci0: command 0x1003 tx timeout
[ 20.372477] Bluetooth: hci0: unexpected event for opcode 0x1003
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
sleeper12
Level 21
Level 21
Posts: 14315
Joined: Thu May 25, 2017 3:22 pm

Re: My bluetooth, on my HP laptop, does not work

Post by sleeper12 »

See if this helps:

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cd /lib/firmware/brcm
sudo wget https://github.com/winterheart/broadcom-bt-firmware/raw/master/brcm/BCM43142A0-0a5c-216c.hcd 
Reboot
KleynArt
Level 1
Level 1
Posts: 5
Joined: Wed Sep 29, 2021 1:55 pm

Re: My bluetooth, on my HP laptop, does not work

Post by KleynArt »

sleeper12 wrote: Tue Oct 19, 2021 4:54 pm See if this helps:

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cd /lib/firmware/brcm
sudo wget https://github.com/winterheart/broadcom-bt-firmware/raw/master/brcm/BCM43142A0-0a5c-216c.hcd 
Reboot
It didn't work for me, but thanks so much for the help
sleeper12
Level 21
Level 21
Posts: 14315
Joined: Thu May 25, 2017 3:22 pm

Re: My bluetooth, on my HP laptop, does not work

Post by sleeper12 »

Maybe:

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 sudo systemctl enable bluetooth.service 
sleeper12
Level 21
Level 21
Posts: 14315
Joined: Thu May 25, 2017 3:22 pm

Re: My bluetooth, on my HP laptop, does not work

Post by sleeper12 »

KleynArt wrote: Wed Oct 20, 2021 12:51 am
sleeper12 wrote: Tue Oct 19, 2021 4:54 pm See if this helps:

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cd /lib/firmware/brcm
sudo wget https://github.com/winterheart/broadcom-bt-firmware/raw/master/brcm/BCM43142A0-0a5c-216c.hcd 
Reboot
It didn't work for me, but thanks so much for the help
If you didn't already, run those one at a time.
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