Bluetooth headset mic not working (Sony XM4 and Mint 20.2)

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regexj
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Posts: 17
Joined: Thu Jul 30, 2020 5:22 am

Bluetooth headset mic not working (Sony XM4 and Mint 20.2)

Post by regexj »

I cannot get the microphone to work on my bluetooth headset. I struggled for a while even to find a bluetooth adaptor that worked, the fourth one I tried worked. I can finally get sound output through the headphones but the mic input doesn't work.

This thread suggested that the profile needed to be HSP/HFP, but when I try setting that as the Output profile I lose audio and don't gain the mic so end up with nothing at all.

I've tried various attempts over the past few days to get this working (which I need for work, doing a dial for meetings in is a pain in the ass) but I'm hitting a wall. Any help would be much appreciated!

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➜  ~ inxi -Fxxxz
System:    Kernel: 5.4.0-89-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.6 
           wm: muffin 5.0.2 dm: LightDM 1.30.0 Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Desktop Mobo: ASUSTeK model: TUF GAMING X570-PLUS v: Rev X.0x serial: <filter> 
           UEFI: American Megatrends v: 3001 date: 12/04/2020 
Battery:   Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 2S serial: <filter> 
           charge: 100% (should be ignored) rechargeable: yes status: Discharging 
CPU:       Topology: 8-Core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen L2 cache: 4096 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 114985 
           Speed: 2195 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz): 1: 2196 2: 2192 3: 2196 
           4: 2196 5: 2195 6: 2193 7: 2195 8: 2194 9: 2195 10: 2196 11: 2195 12: 2195 13: 2196 14: 2193 15: 2195 
           16: 2195 
Graphics:  Device-1: NVIDIA GP107 [GeForce GTX 1050 Ti] vendor: ASUSTeK driver: nvidia v: 460.91.03 
           bus ID: 09:00.0 chip ID: 10de:1c82 
           Display: x11 server: X.Org 1.20.11 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GTX 1050 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 460.91.03 direct render: Yes 
Audio:     Device-1: NVIDIA GP107GL High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 09:00.1 chip ID: 10de:0fb9 
           Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel 
           v: kernel bus ID: 0b:00.4 chip ID: 1022:1487 
           Sound Server: ALSA v: k5.4.0-89-generic 
Network:   Device-1: Broadcom and subsidiaries vendor: ASUSTeK driver: brcmfmac v: kernel port: N/A 
           bus ID: 04:00.0 chip ID: 14e4:43c3 
           IF: wlp4s0 state: up mac: <filter> 
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169 
           v: kernel port: f000 bus ID: 05:00.0 chip ID: 10ec:8168 
           IF: enp5s0 state: down mac: <filter> 
Drives:    Local Storage: total: 9.84 TiB used: 6.48 TiB (65.8%) 
           ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO 500GB size: 465.76 GiB speed: 63.2 Gb/s lanes: 4 
           serial: <filter> rev: 1B2QGXA7 scheme: GPT 
           ID-2: /dev/sda vendor: Western Digital model: WD20EARS-00MVWB0 size: 1.82 TiB speed: 3.0 Gb/s 
           serial: <filter> rev: AB51 scheme: GPT 
           ID-3: /dev/sdb vendor: Western Digital model: WD3200BEVT-00A23T0 size: 298.09 GiB speed: 3.0 Gb/s 
           rotation: 5400 rpm serial: <filter> rev: 1A01 scheme: MBR 
           ID-4: /dev/sdc vendor: Western Digital model: WD40EFRX-68N32N0 size: 3.64 TiB speed: 6.0 Gb/s 
           rotation: 5400 rpm serial: <filter> rev: 0A82 scheme: GPT 
           ID-5: /dev/sdd vendor: Seagate model: ST4000DM000-1F2168 size: 3.64 TiB speed: 6.0 Gb/s 
           rotation: 5900 rpm serial: <filter> rev: CC54 scheme: GPT 
Partition: ID-1: / size: 456.96 GiB used: 155.64 GiB (34.1%) fs: ext4 dev: /dev/nvme0n1p2 
Sensors:   System Temperatures: cpu: 36.0 C mobo: N/A gpu: nvidia temp: 38 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 29% 
Info:      Processes: 430 Uptime: 1h 33m Memory: 31.33 GiB used: 4.62 GiB (14.7%) Init: systemd v: 245 runlevel: 5 
           target: graphical.target Compilers: gcc: 9.3.0 alt: 9 Shell: zsh v: 5.8 running in: gnome-terminal 
           inxi: 3.0.38

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➜  ~ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 11: HDMI 5 [HDMI 5]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 0: ALCS1200A Analog [ALCS1200A Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 1: ALCS1200A Digital [ALCS1200A Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Code: Select all

➜  ~ amixer -c1
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Front Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Front Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'Surround',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Center',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'LFE',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Line Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 39 [62%] [12.00dB] [on]
  Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control 'Capture',1
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 0 [0%] [-17.25dB] [off]
  Front Right: Capture 0 [0%] [-17.25dB] [off]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'
Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Front Mic' 'Rear Mic' 'Line'
  Item0: 'Front Mic'
Simple mixer control 'Input Source',1
  Capabilities: cenum
  Items: 'Front Mic' 'Rear Mic' 'Line'
  Item0: 'Front Mic'
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Rear Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Rear Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Screenshots of output and input on sound settings:
Output - https://i.snipboard.io/Gc8t1S.jpg
Input - https://i.snipboard.io/BxFLCj.jpg
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
regexj
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Posts: 17
Joined: Thu Jul 30, 2020 5:22 am

Re: Bluetooth headset mic not working (Sony XM4 and Mint 20.2)

Post by regexj »

Is there anyone who could help me with this?
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AZgl1800
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Posts: 11170
Joined: Thu Dec 31, 2015 3:20 am
Location: Oklahoma where the wind comes Sweeping down the Plains
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Re: Bluetooth headset mic not working (Sony XM4 and Mint 20.2)

Post by AZgl1800 »

Can't help you with your problem.
My BT headset looses audio from the laptop every time a YouTube video ends,
I have to turn it off, back ON and then it is fine.

I think mine is using ADHP


Last bumped by regexj on Tue Jan 04, 2022 8:29 am.
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