Unable to Use GSmartControl

[jc1]

My systems periodically freezes up and I get errors such as:

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[ 746.356139] EXT4-fs error (device nvme0n1p7): ext4_find_entry:1463: inode #11272210: comm systemd-udevd: reading directory iblock 0

I'll go in and unmount and run `fsck -f /` which fixes some errors, then I'll reboot. I'm trying to run GSmartControl, but when i double click on it, I get "no more information available about this drive". This is unlike a USB stick, where I get a pop up where I can run self tests.

I tried to do this from SystemRescueCD on a USB stick, but I get the same results. Is there anything else I can do to try to troubleshoot/fix the EXT4-fs issue?



GSmartControl, while running Linux Mint:

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smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.11.0-37-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       SAMSUNG MZVLW256HEHP-000
Serial Number:                      S38ZNX0J305639
Firmware Version:                   CXB70K1Q
PCI Vendor/Subsystem ID:            0x144d
IEEE OUI Identifier:                0x002538
Total NVM Capacity:                 256,060,514,304 [256 GB]
Unallocated NVM Capacity:           0
Controller ID:                      2
Number of Namespaces:               1
Namespace 1 Size/Capacity:          256,060,514,304 [256 GB]
Namespace 1 Utilization:            206,801,973,248 [206 GB]
Namespace 1 Formatted LBA Size:     512
Local Time is:                      Tue Oct 19 16:47:50 2021 EDT
Firmware Updates (0x16):            3 Slots, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x001f):     Comp Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat
Warning  Comp. Temp. Threshold:     68 Celsius
Critical Comp. Temp. Threshold:     71 Celsius

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
 0 +     7.60W       -        -    0  0  0  0        0       0
 1 +     6.00W       -        -    1  1  1  1        0       0
 2 +     5.10W       -        -    2  2  2  2        0       0
 3 -   0.0400W       -        -    3  3  3  3      210    1500
 4 -   0.0050W       -        -    4  4  4  4     2200    6000

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
 0 +     512       0         0

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

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inxi -Fxxxrz
System:
  Kernel: 5.11.0-37-generic x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 4.6.7 wm: muffin 4.6.3 dm: LightDM 1.30.0 
  Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: SAMSUNG product: 900X5N v: P05AGA serial: <filter> 
  Chassis: type: 10 serial: <filter> 
  Mobo: SAMSUNG model: NP900X5N-X01US 
  v: SGL9020A0E-C01-G001-S0001+10.0.15063 serial: <filter> 
  UEFI: American Megatrends v: P05AGA.040.180306.MK date: 03/06/2018 
Battery:
  ID-1: BAT1 charge: 50.6 Wh condition: 50.6/66.7 Wh (76%) volts: 12.6/11.5 
  model: SAMSUNG Electronics SR Real Battery type: Li-ion serial: <filter> 
  status: Full cycles: 607 
CPU:
  Topology: Dual Core model: Intel Core i7-7500U bits: 64 type: MT MCP 
  arch: Amber Lake rev: 9 L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 23199 
  Speed: 800 MHz min/max: 400/3500 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Samsung Co driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:5916 
  Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Samsung Co driver: nvidia 
  v: 470.63.01 bus ID: 01:00.0 chip ID: 10de:134d 
  Display: x11 server: X.Org 1.20.11 driver: modesetting,nvidia 
  unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz, 3840x2160~60Hz 
  OpenGL: renderer: NVIDIA GeForce 940MX/PCIe/SSE2 v: 4.6.0 NVIDIA 470.63.01 
  direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Samsung Co 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d71 
  Device-2: SunplusIT USB 2.0 Camera type: USB 
  driver: snd-usb-audio,uvcvideo bus ID: 1-1:2 chip ID: 0806:0806 
  serial: <filter> 
  Sound Server: ALSA v: k5.11.0-37-generic 
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: e000 
  bus ID: 02:00.0 chip ID: 8086:24fd 
  IF: wlp2s0 state: up mac: <filter> 
  IF-ID-1: br-c4985035fb37 state: down mac: <filter> 
  IF-ID-2: docker0 state: down mac: <filter> 
Drives:
  Local Storage: total: 356.47 GiB used: 87.08 GiB (24.4%) 
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLW256HEHP-000 
  size: 238.47 GiB speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: CXB70K1Q 
  scheme: GPT 
  ID-2: /dev/sda type: USB vendor: PNY model: USB 3.0 FD size: 118.00 GiB 
  serial: <filter> rev: PMAP scheme: MBR 
Partition:
  ID-1: / size: 97.93 GiB used: 87.03 GiB (88.9%) fs: ext4 
  dev: /dev/nvme0n1p7 
Sensors:
  System Temperatures: cpu: 78.0 C mobo: 78.0 C gpu: nvidia temp: 56 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/audio-recorder-ppa-focal.list 
  1: deb http://ppa.launchpad.net/audio-recorder/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/berglh-pulseaudio-a2dp-focal.list 
  1: deb http://ppa.launchpad.net/berglh/pulseaudio-a2dp/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/inkscape_dev-stable-1_1-focal.list 
  1: deb http://ppa.launchpad.net/inkscape.dev/stable-1.1/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com ulyana main upstream import backport
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/smoser-bluetooth-focal.list 
  1: deb http://ppa.launchpad.net/smoser/bluetooth/ubuntu focal main
Info:
  Processes: 263 Uptime: 9m Memory: 15.55 GiB used: 2.44 GiB (15.7%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 7/9 
  Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38

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sudo smartctl -i /dev/nvme0n1p7
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.11.0-37-generic] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       SAMSUNG MZVLW256HEHP-000
Serial Number:                      S38ZNX0J305639
Firmware Version:                   CXB70K1Q
PCI Vendor/Subsystem ID:            0x144d
IEEE OUI Identifier:                0x002538
Total NVM Capacity:                 256,060,514,304 [256 GB]
Unallocated NVM Capacity:           0
Controller ID:                      2
Number of Namespaces:               1
Namespace 1 Size/Capacity:          256,060,514,304 [256 GB]
Namespace 1 Utilization:            206,807,478,272 [206 GB]
Namespace 1 Formatted LBA Size:     512
Local Time is:                      Tue Oct 19 16:54:50 2021 EDT

[mikeflan]

[ 746.356139] EXT4-fs error (device nvme0n1p7): ext4_find_entry inode #11272210: comm systemd-udevd: reading directory iblock 0

Is that written in /var/log/kern.log.1? If not, where which log is it?

I'll go in and unmount and run `fsck -f /` which fixes some errors

What kind of errors get fixed?

Is this a problem drive, or you are just speculating about system freezes?

I see you are using the 5.11 kernel. I'm just speculating that the 5.4 kernel might work better for you. Do you want to try that?

Here is another post that might help others:
viewtopic.php?f=208&t=357635