Touchpad and keyboard on Dell I15 5510 Inspiron not working properly

[amit_27]

Hi,

I just got a new lapotp yesterday Dell Inspiron 15 5510. I have installed Linux Mint Cinnamon edition on the laptop.
Here is the command I ran to get hardware info:

I have two specific issues:

1. I can't scroll down using the touch pad. I have tried both edge scrolling and 2 finger scrolling and neither method works.
2. When I am typing on the laptop using the laptop keyboard, the cursor positioning gets moved randomly, like to the first word or the 4th word randomly.

I have checked the driver manager, but it says I don't need any additional drivers.


Here is the information from hwinfo --less comand:

***********************************************************************************************************************************
cpu:
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3266 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3912 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3890 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3800 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3783 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3861 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3925 MHz
11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz, 3866 MHz
keyboard:
/dev/input/event3 AT Translated Set 2 keyboard
mouse:
/dev/input/mice PS/2 Generic Mouse
graphics card:
Intel VGA compatible controller
sound:
Intel Multimedia audio controller
storage:
SK hynix Non-Volatile memory controller
Intel RAID bus controller
Samsung Electronics NVMe SSD Controller SM981/PM981
network:
wlp0s20f3 Intel WLAN controller
network interface:
wlp0s20f3 Ethernet network interface
lo Loopback network interface
disk:
/dev/nvme0n1 Samsung Electronics NVMe SSD Controller SM981/PM981
/dev/nvme1n1 SK hynix Disk
partition:
/dev/nvme0n1p1 Partition
/dev/nvme0n1p2 Partition
/dev/nvme1n1p1 Partition
/dev/nvme1n1p2 Partition
/dev/nvme1n1p3 Partition
/dev/nvme1n1p4 Partition
/dev/nvme1n1p5 Partition
/dev/nvme1n1p6 Partition
usb controller:
Intel USB Controller
Intel USB Controller
Intel USB Controller
bios:
BIOS
bridge:
Intel ISA bridge
Intel PCI bridge
Intel PCI bridge
Intel PCI bridge
Intel Host bridge
hub:
Linux Foundation 2.0 root hub
Linux Foundation 3.0 root hub
Linux Foundation 2.0 root hub
Linux Foundation 3.0 root hub
memory:
Main Memory
bluetooth:
Intel Bluetooth Device
unknown:
FPU
DMA controller
PIC
Keyboard controller
Intel Serial bus controller
Intel Signal processing controller
Intel Communication controller
Intel Serial bus controller
Intel Serial controller
Intel System peripheral
Intel Serial bus controller
Intel System peripheral
Intel RAM memory
Intel SMBus
Intel Signal processing controller
Realtek Integrated_Webcam_HD
Goodix USB2.0 MISC

[RollyShed]

Try switching OFF the touchpad and using a mouse. If this fixes the random pointer movement during typing then that movement is due to your thumb(s) getting too close to the touchpad while typing.

It is possible to switch OFF the touchpad during typing but I'd suggest the touchpad OFF totally to start with to test whether it is a thumb problem.

[aybesea]

I am posting about a very similar issue on almost the exact same laptop here viewtopic.php?f=49&t=360120

I have found that my laptop runs much better on Edge than on the standard kernel and scolling works fine (except when it doesn't... see my thread).

[BwingBob]

I have that exact laptop. I installed Edge from the beginning and have not had a single issue. Well, one issue but that might have been related to a drunk use of sudo .

Did you make any changes in bios before you installed? I did not.

fyi, I did a fresh install, wiping out the windows installation that came with the machine.

just random thoughts on what you might have done differently since mine is working so well.

Bob

[amit_27]

I am posting about a very similar issue on almost the exact same laptop here viewtopic.php?f=49&t=360120

I have found that my laptop runs much better on Edge than on the standard kernel and scolling works fine (except when it doesn't... see my thread).

Thanks! I installed the Edge version too and know all is well. Much appreciated!

[amit_27]

I have that exact laptop. I installed Edge from the beginning and have not had a single issue. Well, one issue but that might have been related to a drunk use of sudo .

Did you make any changes in bios before you installed? I did not.

fyi, I did a fresh install, wiping out the windows installation that came with the machine.

just random thoughts on what you might have done differently since mine is working so well.

Bob

Haha. I love this laptop. I actually had nvme 500 gb spare which now has Linux Mint and the other 256gb nvme that came pre-installed has Windows 11.
Edge fixed it for me too, now the cursor is not jumping around and touchpad is working perfectly fine.

[BwingBob]

Haha. I love this laptop. I actually had nvme 500 gb spare which now has Linux Mint and the other 256gb nvme that came pre-installed has Windows 11.
Edge fixed it for me too, now the cursor is not jumping around and touchpad is working perfectly fine.

I really like mine too. Did you have much trouble taking the shell apart to install the drive?

Bob

[amit_27]

Haha. I love this laptop. I actually had nvme 500 gb spare which now has Linux Mint and the other 256gb nvme that came pre-installed has Windows 11.
Edge fixed it for me too, now the cursor is not jumping around and touchpad is working perfectly fine.

I really like mine too. Did you have much trouble taking the shell apart to install the drive?

Bob

It wasn't too bad the whole thing took me about 15 minutes. I followed this video if you want to give it a try: https://youtu.be/zMVc8iDhzh4