internal mic and camera not working

Questions about hardware, drivers and peripherals
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
HAWR
Level 9
Level 9
Posts: 2713
Joined: Thu Jun 06, 2019 1:15 pm

Re: internal mic and camera not working

Post by HAWR »

Hi AndyMH,

thanks for the welcome. I'm glad if you were able to help others with my advices. I hope so in any case. I have to see, if I can find the time to come back here more often. Let's wait and see what goldiesc reports.
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

Thanks for the contributions to what is hopefully a pending solution:

Probe results: https://linux-hardware.org/?probe=f14b3fb0c2

More to come - I need to figure out how to create the bootable usb drive. Can I use wine to create the bootable usb drive? I do not have access to a windows machine that I can use to create the usb drive.

Thanks for the assistance and coaching.
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

Results for lsmod:

Code: Select all

scott@scott-Latitude-E6400:~$ lsmod
Module                  Size  Used by
uvcvideo               98304  0
videobuf2_vmalloc      20480  1 uvcvideo
videobuf2_memops       20480  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
videobuf2_common       57344  2 videobuf2_v4l2,uvcvideo
videodev              225280  3 videobuf2_v4l2,uvcvideo,videobuf2_common
hid_plantronics        20480  0
hid_generic            16384  0
usbhid                 57344  0
hid                   131072  3 usbhid,hid_generic,hid_plantronics
snd_usb_audio         270336  3
snd_usbmidi_lib        36864  1 snd_usb_audio
mc                     53248  5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common
ccm                    20480  9
bnep                   24576  2
nvidia_uvm             36864  0
snd_hda_codec_idt      61440  1
snd_hda_codec_generic    81920  1 snd_hda_codec_idt
snd_hda_intel          53248  3
dell_rbtn              20480  0
snd_intel_dspcfg       28672  1 snd_hda_intel
nls_iso8859_1          16384  1
snd_hda_codec         135168  3 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec_idt
snd_hda_core           90112  4 snd_hda_codec_generic,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
snd_hwdep              20480  2 snd_usb_audio,snd_hda_codec
dell_laptop            24576  0
coretemp               20480  0
ledtrig_audio          16384  2 snd_hda_codec_generic,dell_laptop
snd_pcm               106496  5 snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
dell_smm_hwmon         20480  0
snd_seq_midi           20480  0
snd_seq_midi_event     16384  1 snd_seq_midi
kvm                   663552  0
snd_rawmidi            36864  2 snd_seq_midi,snd_usbmidi_lib
btusb                  57344  0
btrtl                  24576  1 btusb
btbcm                  16384  1 btusb
iwlmvm                380928  0
mac80211              847872  1 iwlmvm
dell_wmi               20480  0
btintel                24576  1 btusb
joydev                 24576  0
snd_seq                69632  2 snd_seq_midi,snd_seq_midi_event
libarc4                16384  1 mac80211
bluetooth             552960  12 btrtl,btintel,btbcm,bnep,btusb
dell_smbios            28672  2 dell_wmi,dell_laptop
dcdbas                 20480  1 dell_smbios
input_leds             16384  0
iwlwifi               331776  1 iwlmvm
serio_raw              20480  0
dell_wmi_descriptor    20480  2 dell_wmi,dell_smbios
sparse_keymap          16384  1 dell_wmi
wmi_bmof               16384  0
nvidia              10588160  64 nvidia_uvm
ecdh_generic           16384  1 bluetooth
ecc                    28672  1 ecdh_generic
cfg80211              708608  3 iwlmvm,iwlwifi,mac80211
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer              36864  2 snd_seq,snd_pcm
snd                    90112  23 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_timer,snd_pcm,snd_hda_codec_idt,snd_rawmidi
soundcore              16384  1 snd
mac_hid                16384  0
nf_log_ipv6            16384  5
ip6t_REJECT            16384  1
nf_reject_ipv6         20480  1 ip6t_REJECT
xt_hl                  16384  22
ip6t_rt                20480  3
nf_log_ipv4            16384  5
nf_log_common          16384  2 nf_log_ipv4,nf_log_ipv6
ipt_REJECT             16384  1
nf_reject_ipv4         16384  1 ipt_REJECT
xt_LOG                 20480  10
xt_limit               16384  13
xt_addrtype            16384  4
xt_tcpudp              20480  18
sch_fq_codel           20480  2
xt_conntrack           16384  16
nf_conntrack          139264  1 xt_conntrack
nf_defrag_ipv6         24576  1 nf_conntrack
nf_defrag_ipv4         16384  1 nf_conntrack
msr                    16384  0
parport_pc             40960  0
ip6table_filter        16384  1
ppdev                  24576  0
ip6_tables             32768  53 ip6table_filter
drm                   491520  3 nvidia
lp                     20480  0
iptable_filter         16384  1
parport                53248  3 parport_pc,lp,ppdev
bpfilter               32768  0
ip_tables              32768  9 iptable_filter
x_tables               40960  13 ip6table_filter,xt_conntrack,iptable_filter,xt_LOG,xt_tcpudp,xt_addrtype,ip6t_rt,ip6_tables,ipt_REJECT,ip_tables,xt_limit,xt_hl,ip6t_REJECT
autofs4                45056  2
btrfs                1261568  0
xor                    24576  1 btrfs
zstd_compress         167936  1 btrfs
raid6_pq              114688  1 btrfs
libcrc32c              16384  2 nf_conntrack,btrfs
dm_mirror              24576  0
dm_region_hash         20480  1 dm_mirror
dm_log                 20480  2 dm_region_hash,dm_mirror
gpio_ich               16384  0
firewire_ohci          40960  0
sdhci_pci              53248  0
firewire_core          65536  1 firewire_ohci
cqhci                  28672  1 sdhci_pci
psmouse               155648  0
sdhci                  65536  1 sdhci_pci
crc_itu_t              16384  1 firewire_core
ahci                   40960  2
i2c_i801               32768  0
libahci                32768  1 ahci
lpc_ich                24576  0
e1000e                258048  0
wmi                    32768  4 dell_wmi,wmi_bmof,dell_smbios,dell_wmi_descriptor
video                  49152  2 dell_wmi,dell_laptop
HAWR
Level 9
Level 9
Posts: 2713
Joined: Thu Jun 06, 2019 1:15 pm

Re: internal mic and camera not working

Post by HAWR »

Edit: Before booting Windows you can have a look at this thread. Maybe it works for you too.

viewtopic.php?p=1917564#p1917564

In the menu you can find the "USB image writer" to get your bootable device. Your lsmod-output shows, the uvcvideo module is loaded, so a camera seems to be detected. Please run the following command to get detailed informations of your usb-devices and see, if you can find something. If there is nothing, please boot with Hirens Boot CD to get the informations:

Code: Select all

hwinfo --usb
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

Output of hwinfo --usb:

Code: Select all

scott@scott-Latitude-E6400:~$ hwinfo --usb
03: USB 00.0: 10a00 Hub                                         
  [Created at usb.122]
  Unique ID: 7eqy.v+N+B0xY+P6
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb6/6-0:1.0
  SysFS BusID: 6-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1d.0"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

04: USB 00.2: 0401 Multimedia audio controller
  [Created at usb.122]
  Unique ID: T7zF.FKf2obYURD1
  Parent ID: 7eqy.v+N+B0xY+P6
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb6/6-1/6-1:1.2
  SysFS BusID: 6-1:1.2
  Hardware Class: sound
  Model: "Plantronics C520-M"
  Hotplug: USB
  Vendor: usb 0x047f "Plantronics, Inc."
  Device: usb 0xc036 "Plantronics C520-M"
  Revision: "1.29"
  Serial ID: "109D1404CC1A58429CCE6290015B9FE8"
  Driver: "snd-usb-audio"
  Driver Modules: "snd_usb_audio"
  Speed: 12 Mbps
  Module Alias: "usb:v047FpC036d0129dc00dsc00dp00ic01isc02ip00in02"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #3 (Hub)

05: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: uIhY.MxUuepIFPaE
  SysFS ID: /devices/pci0000:00/0000:00:1a.0/usb3/3-0:1.0
  SysFS BusID: 3-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1a.0"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

07: USB 00.1: 11500 Bluetooth Device
  [Created at usb.122]
  Unique ID: 9tAA.cdUiY6836R9
  Parent ID: FZIx.RTX9xWW_uz4
  SysFS ID: /devices/pci0000:00/0000:00:1d.2/usb8/8-1/8-1:1.1
  SysFS BusID: 8-1:1.1
  Hardware Class: bluetooth
  Model: "Intel Bluetooth Device"
  Hotplug: USB
  Vendor: usb 0x8087 "Intel Corp."
  Device: usb 0x07dc 
  Revision: "0.01"
  Driver: "btusb"
  Driver Modules: "btusb"
  Speed: 12 Mbps
  Module Alias: "usb:v8087p07DCd0001dcE0dsc01dp01icE0isc01ip01in01"
  Driver Info #0:
    Driver Status: btusb is active
    Driver Activation Cmd: "modprobe btusb"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #11 (Hub)

08: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: BSFT.gkSaZmjGyhD
  SysFS ID: /devices/pci0000:00/0000:00:1d.1/usb7/7-0:1.0
  SysFS BusID: 7-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1d.1"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

09: USB 00.0: 0000 Unclassified device
  [Created at usb.122]
  Unique ID: cKwp.hVUwYQ7Uxx1
  Parent ID: 2XnU.uOe2OKugI8D
  SysFS ID: /devices/pci0000:00/0000:00:1a.2/usb5/5-1/5-1:0.0
  SysFS BusID: 5-1:0.0
  Hardware Class: unknown
  Model: "Broadcom BCM5880 Secure Applications Processor"
  Hotplug: USB
  Vendor: usb 0x0a5c "Broadcom Corp."
  Device: usb 0x5800 "BCM5880 Secure Applications Processor"
  Revision: "1.01"
  Serial ID: "0123456789ABCD"
  Speed: 12 Mbps
  Module Alias: "usb:v0A5Cp5800d0101dc00dsc00dp00icFEisc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (Hub)

10: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: zPk0.7gZT0a5zLs5
  SysFS ID: /devices/pci0000:00/0000:00:1a.1/usb4/4-0:1.0
  SysFS BusID: 4-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1a.1"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

11: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: FZIx.RTX9xWW_uz4
  SysFS ID: /devices/pci0000:00/0000:00:1d.2/usb8/8-0:1.0
  SysFS BusID: 8-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1d.2"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

12: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: k4bc.cO89g+iefn1
  SysFS ID: /devices/pci0000:00/0000:00:1a.7/usb1/1-0:1.0
  SysFS BusID: 1-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 2.0 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0002 "2.0 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1a.7"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 480 Mbps
  Module Alias: "usb:v1D6Bp0002d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

13: USB 00.3: 0000 Unclassified device
  [Created at usb.122]
  Unique ID: wIDK.Im8j3o2zzV7
  Parent ID: 7eqy.v+N+B0xY+P6
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb6/6-1/6-1:1.3
  SysFS BusID: 6-1:1.3
  Hardware Class: unknown
  Model: "Plantronics C520-M"
  Hotplug: USB
  Vendor: usb 0x047f "Plantronics, Inc."
  Device: usb 0xc036 "Plantronics C520-M"
  Revision: "1.29"
  Serial ID: "109D1404CC1A58429CCE6290015B9FE8"
  Driver: "usbhid"
  Driver Modules: "usbhid"
  Device File: /dev/input/event12
  Device Files: /dev/input/event12, /dev/input/by-id/usb-Plantronics_Plantronics_C520-M_109D1404CC1A58429CCE6290015B9FE8-event-if03, /dev/input/by-path/pci-0000:00:1d.0-usb-0:1:1.3-event
  Device Number: char 13:76
  Speed: 12 Mbps
  Module Alias: "usb:v047FpC036d0129dc00dsc00dp00ic03isc00ip00in03"
  Driver Info #0:
    Driver Status: usbhid is active
    Driver Activation Cmd: "modprobe usbhid"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #3 (Hub)

15: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: 2XnU.uOe2OKugI8D
  SysFS ID: /devices/pci0000:00/0000:00:1a.2/usb5/5-0:1.0
  SysFS BusID: 5-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 1.1 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0001 "1.1 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1a.2"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v1D6Bp0001d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

16: USB 00.1: 10e00 Chipcard Reader
  [Created at usb.122]
  Unique ID: 3WAu.wj0e5T7brC9
  Parent ID: 2XnU.uOe2OKugI8D
  SysFS ID: /devices/pci0000:00/0000:00:1a.2/usb5/5-1/5-1:0.1
  SysFS BusID: 5-1:0.1
  Hardware Class: chipcard
  Model: "Broadcom BCM5880 Secure Applications Processor"
  Hotplug: USB
  Vendor: usb 0x0a5c "Broadcom Corp."
  Device: usb 0x5800 "BCM5880 Secure Applications Processor"
  Revision: "1.01"
  Serial ID: "0123456789ABCD"
  Speed: 12 Mbps
  Module Alias: "usb:v0A5Cp5800d0101dc00dsc00dp00ic0Bisc00ip00in01"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (Hub)

18: USB 00.0: 10a00 Hub
  [Created at usb.122]
  Unique ID: pBe4.9T1GDCLyFd9
  SysFS ID: /devices/pci0000:00/0000:00:1d.7/usb2/2-0:1.0
  SysFS BusID: 2-0:1.0
  Hardware Class: hub
  Model: "Linux Foundation 2.0 root hub"
  Hotplug: USB
  Vendor: usb 0x1d6b "Linux Foundation"
  Device: usb 0x0002 "2.0 root hub"
  Revision: "5.04"
  Serial ID: "0000:00:1d.7"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 480 Mbps
  Module Alias: "usb:v1D6Bp0002d0504dc09dsc00dp00ic09isc00ip00in00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
scott@scott-Latitude-E6400:~$ 
Last edited by goldiesc on Sat Nov 20, 2021 11:29 am, edited 1 time in total.
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

I think that the camera is detected here (below.) Output of lspci:

Code: Select all

scott@scott-Latitude-E6400:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: NVIDIA Corporation G98M [Quadro NVS 160M] (rev a1)
03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 04)
03:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 21)
03:01.2 SD Host controller: Ricoh Co Ltd R5C843 MMC Host Controller (rev 11)
0c:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
scott@scott-Latitude-E6400:~$ ^C
scott@scott-Latitude-E6400:~$ 
Last edited by goldiesc on Sat Nov 20, 2021 11:29 am, edited 1 time in total.
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

Well, I find this interesting. Following the initial steps on viewtopic.php?p=1917564#p1917564, the resulting output:

Code: Select all

scott@scott-Latitude-E6400:~$ sudo apt-get install v4l-utils
[sudo] password for scott:              
Reading package lists... Done
Building dependency tree       
Reading state information... Done
v4l-utils is already the newest version (1.18.0-2build1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

scott@scott-Latitude-E6400:~$ v4l2-ctl --list-devices
Cannot open device /dev/video0, exiting.

scott@scott-Latitude-E6400:~$ 
Last edited by goldiesc on Sat Nov 20, 2021 12:25 pm, edited 1 time in total.
HAWR
Level 9
Level 9
Posts: 2713
Joined: Thu Jun 06, 2019 1:15 pm

Re: internal mic and camera not working

Post by HAWR »

Hello goldiesc,

I know now, why the uvcvideo module was loaded: you simply executed the modprobe uvcvideo command AndyMH has given to you and didn't reboot the laptop in between. So, it's not a hint for a webcam. Until now there ist nothing related to an integrated webcam. Also the lspci shows nothing for this, although you believe it could be a Ricoh device. But the only Ricoh devices are a firewire port and the card reader & controller.

If you are sure, that you observed a working webcam with Windows, I see the only possibilty now with Hirens Boot CD to get the necessary informations. If you can't find a hint under Windows the conclusion can only be, that your webcam is why also ever dead/broken or, you laptop has no integrated webcam, although it looks like this, because as mentioned above the webcam was only an optional feature. The laptop case for both variants are the same. So please give the Windows Live System a try.

Or maybe only the webcam-cable on the motherboard has come loose.
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

I guess another alternative is that I can procure an external webcam for this purpose. Anyone have any recommendations?
HAWR
Level 9
Level 9
Posts: 2713
Joined: Thu Jun 06, 2019 1:15 pm

Re: internal mic and camera not working

Post by HAWR »

I can recommend the Logitech C270 HD Webcam: inexpensive with good picture and sound quality and it works of course out of the box with Linux. I use it myself on my desktop PC.

https://www.logitech.com/en-us/products ... 00694.html
goldiesc
Level 1
Level 1
Posts: 18
Joined: Wed Nov 17, 2021 4:14 pm

Re: internal mic and camera not working

Post by goldiesc »

Thanks to @ANDYMH and HAWR for their help. I bought a C270HD webcam from Logitech and am now able to share my ugly mug with others who deserve it.

I will follow up with the Windows USB Stick to boot and determine if I do have a camera or not.

If I do, I will likely attempt to compile from source. If not, I am set.

Thanks for the help,

Goldiesc.
HAWR
Level 9
Level 9
Posts: 2713
Joined: Thu Jun 06, 2019 1:15 pm

Re: internal mic and camera not working

Post by HAWR »

Hello goldiesc,

I am curious to see what results you get, both with the C270 and with the Windows boot.
Locked

Return to “Hardware Support”