XPS 9700 temperature increase since last updates

[steph68]

Hello,

I recently updated BIOS and other firmware from Dell website, keep the laptop up to date (kernel, apps like chrome) and since the temperature increase making fan on 99% of the time, while my usage sadly remains the same (even doing nothing, all software stopped).

I looked at :
- CPU : very few % of usage
- RAM : 10%
- SWAP : 0
- HD rw: 6% (continuous)
- GPU: rendering 90% (continuous)

I do not have reference measures, so it's hard for me to draw any conclusion. I'm a bit surprised by GPU and HD usage. So far I don't know how to find the "guilty" process. Maybe someone can help me here...
Anyway, does these measures makes sense ?

Can anyone with and XPS 9700 take some measures without loading programs ?

I use intel_gpu_top for the GPU, iostat for the hard drive, and top for other things.

Code: Select all

System:
  Kernel: 5.13.0-1010-oem x86_64 bits: 64 compiler: N/A 
  Desktop: Cinnamon 5.0.7 Distro: Linux Mint 20.2 Uma 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Dell product: XPS 17 9700 v: N/A serial: <filter> 
  Mobo: Dell model: 0CXCCY v: A03 serial: <filter> UEFI: Dell v: 1.10.0 
  date: 09/22/2021 
Battery:
  ID-1: BAT0 charge: 77.9 Wh condition: 77.9/95.1 Wh (82%) 
  model: SMP DELL 01RR3YM status: Full 
CPU:
  Topology: 8-Core model: Intel Core i7-10875H bits: 64 type: MT MCP 
  arch: N/A L2 cache: 16.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 73598 
  Speed: 2493 MHz min/max: 800/5100 MHz Core speeds (MHz): 1: 2408 2: 1610 
  3: 3062 4: 3156 5: 2092 6: 1050 7: 900 8: 900 9: 900 10: 1190 11: 2100 
  12: 1283 13: 1590 14: 1408 15: 1942 16: 1056 
Graphics:
  Device-1: Intel UHD Graphics vendor: Dell driver: i915 v: kernel 
  bus ID: 00:02.0 
  Device-2: NVIDIA TU106 [GeForce RTX 2060] vendor: Dell driver: N/A 
  bus ID: 01:00.0 
  Display: x11 server: X.Org 1.20.11 driver: modesetting 
  unloaded: fbdev,vesa resolution: 3840x2400~60Hz 
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 21.0.3 
  direct render: Yes 
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Dell 
  driver: sof-audio-pci-intel-cnl bus ID: 00:1f.3 
  Device-2: NVIDIA TU106 High Definition Audio vendor: Dell 
  driver: snd_hda_intel v: kernel bus ID: 01:00.1 
  Device-3: GN Netcom type: USB driver: jabra,snd-usb-audio,usbhid 
  bus ID: 1-2.3:5 
  Sound Server: ALSA v: k5.13.0-1010-oem 
Network:
  Device-1: Intel Wi-Fi 6 AX201 vendor: Bigfoot Networks driver: iwlwifi 
  v: kernel port: 4000 bus ID: 00:14.3 
  IF: wlp0s20f3 state: down mac: <filter> 
  Device-2: Realtek RTL8152 Fast Ethernet Adapter type: USB driver: r8152 
  bus ID: 1-2.4:7 
  IF: enx00e04c360ecc state: down mac: <filter> 
  Device-3: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 
  bus ID: 10-2.4:4 
  IF: enxc025a52ede94 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 953.87 GiB used: 113.94 GiB (11.9%) 
  ID-1: /dev/nvme0n1 model: PC SN730 NVMe WDC 1024GB size: 953.87 GiB 
Partition:
  ID-1: / size: 486.69 GiB used: 113.81 GiB (23.4%) fs: ext4 
  dev: /dev/nvme0n1p7 
  ID-2: swap-1 size: 16.54 GiB used: 0 KiB (0.0%) fs: swap 
  dev: /dev/nvme0n1p8 
Sensors:
  System Temperatures: cpu: 59.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 2485 fan-2: 2502 
Info:
  Processes: 385 Uptime: 59m Memory: 31.11 GiB used: 2.38 GiB (7.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

thanks

[SMG]

Hello,

I recently updated BIOS and other firmware from Dell website, keep the laptop up to date (kernel, apps like chrome) and since the temperature increase making fan on 99% of the time, while my usage sadly remains the same (even doing nothing, all software stopped).

Have you checked on the Dell community support forum to see if others have run into issues with the newer BIOS?

There is a 5.14-oem kernel available if you want to try it and see if that helps.

Install the latest 5.14-oem kernel with sudo apt install linux-oem-20.04d and reboot.

[wallyUSA]

@Steph,

Here's my readout with Chrome browser only. I know this is different cpu (xps 9343) and older OS but if you just want to compare.

Code: Select all

wally@wally-XPS-13-9343:~$ inxi -Fxxxrz
System:
  Kernel: 5.4.0-91-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.7 wm: muffin 5.0.2 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Dell product: XPS 13 9343 v: N/A serial: <filter> 
  Chassis: type: 9 serial: <filter> 
  Mobo: Dell model: 0WF2C3 v: A00 serial: <filter> UEFI [Legacy]: Dell 
  v: A20 date: 06/06/2019 
Battery:
  ID-1: BAT0 charge: 49.0 Wh condition: 49.0/57.5 Wh (85%) volts: 8.5/7.6 
  model: SMP DELL JHXPY53 type: Li-poly serial: <filter> status: Full 
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i5-5200U bits: 64 type: MT MCP 
  arch: Broadwell rev: 4 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 17559 
  Speed: 799 MHz min/max: 500/2700 MHz Core speeds (MHz): 1: 799 2: 798 
  3: 798 4: 798 
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: Dell driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:1616 
  Display: x11 server: X.Org 1.20.11 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 1920x1080~60Hz 
  OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 21.0.3 
  direct render: Yes 
Audio:
  Device-1: Intel Broadwell-U Audio vendor: Dell driver: snd_hda_intel 
  v: kernel bus ID: 00:03.0 chip ID: 8086:160c 
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Dell 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9ca0 
  Sound Server: ALSA v: k5.4.0-91-generic 
Network:
  Device-1: Intel Wireless-AC 9260 driver: iwlwifi v: kernel port: f040 
  bus ID: 02:00.0 chip ID: 8086:2526 
  IF: wlp2s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 238.49 GiB used: 131.25 GiB (55.0%) 
  ID-1: /dev/mmcblk0 model: GD4QT size: 119.25 GiB serial: <filter> 
  scheme: MBR 
  ID-2: /dev/sda vendor: LITE-ON model: L8H-128V2G-11 M.2 2280 128GB 
  size: 119.24 GiB speed: 6.0 Gb/s serial: <filter> rev: 10A scheme: MBR 
Partition:
  ID-1: / size: 116.38 GiB used: 84.73 GiB (72.8%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 55.0 C mobo: 51.0 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ppa-focal.list 
  1: deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
  1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list 
  1: deb https://linux.teamviewer.com/deb stable main
Info:
  Processes: 249 Uptime: 2m Memory: 7.40 GiB used: 1.52 GiB (20.6%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
wally@wally-XPS-13-9343:~$