I had been connecting my Huawei P Smart fine for the past few months since I started using Mint. Just today it started that the PC no longer recognizes my Huawei phone. I know the cable is working, i.e. transferring data since in "Devices" the "HiSuite" thing shows up, which is Huawei's built in Windows suite of accessing the phone, which I've never used. Normally, so far, along with HiSuite the devices of the phone hard drive and the SD card would also show up. Now they don't.
System:
Kernel: 5.13.0-21-generic x86_64 bits: 64 compiler: N/A
Desktop: Cinnamon 5.0.7 info: kdocker wm: muffin 5.0.2 dm: LightDM 1.30.0
Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: Acer product: Aspire A315-51 v: V1.14
serial: <filter>
Mobo: SKL model: Venusaur_KL v: V1.14 serial: <filter> UEFI: Insyde
v: 1.14 date: 10/31/2018
Battery:
ID-1: BAT1 charge: 5.4 Wh condition: 5.4/37.0 Wh (15%) volts: 8.4/7.7
model: PANASONIC AP16M5J type: Li-ion serial: <filter> status: Full
CPU:
Topology: Dual Core model: Intel Core i3-6006U bits: 64 type: MT MCP
arch: Skylake rev: 3 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 15999
Speed: 800 MHz min/max: 400/2000 MHz Core speeds (MHz): 1: 713 2: 702
3: 732 4: 700
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520]
vendor: Acer Incorporated ALI driver: i915 v: kernel bus ID: 00:02.0
chip ID: 8086:1916
Display: x11 server: X.Org 1.20.11 driver: modesetting
unloaded: fbdev,vesa resolution: 1366x768~60Hz
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 21.0.3
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d70
Sound Server: ALSA v: k5.13.0-21-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Acer Incorporated ALI driver: r8169 v: kernel port: 3000
bus ID: 02:00.1 chip ID: 10ec:8168
IF: enp2s0f1 state: down mac: <filter>
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
vendor: Lite-On driver: ath10k_pci v: kernel port: 3000 bus ID: 03:00.0
chip ID: 168c:0042
IF: wlp3s0 state: up mac: <filter>
Drives:
Local Storage: total: 931.51 GiB used: 497.26 GiB (53.4%)
ID-1: /dev/sda vendor: Western Digital model: WDS100T2B0A-00SM50
size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> rev: 20WD temp: 26 C
scheme: GPT
Partition:
ID-1: / size: 915.40 GiB used: 497.26 GiB (54.3%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 41.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list
1: deb https://typora.io/linux ./
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://mirror.funkfreundelandshut.de/linuxmint/packages uma main upstream import backport
2: deb http://ftp.fau.de/ubuntu focal main restricted universe multiverse
3: deb http://ftp.fau.de/ubuntu focal-updates main restricted universe multiverse
4: deb http://ftp.fau.de/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list
1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
1: deb [arch=amd64 signed-by=/usr/share/keyrings/signal-desktop-keyring.gpg] https://updates.signal.org/desktop/apt xenial main
Active apt repos in: /etc/apt/sources.list.d/smathot-cogscinl-focal.list
1: deb http://ppa.launchpad.net/smathot/cogscinl/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/syncthing.list
1: deb https://apt.syncthing.net/ syncthing stable
Info:
Processes: 230 Uptime: 2h 58m Memory: 7.65 GiB used: 3.51 GiB (46.0%)
Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash
v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
Any advice? Thanks!
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason:Topic automatically closed 6 months after creation. New replies are no longer allowed.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0408:a031 Quanta Computer, Inc. VGA WebCam
Bus 001 Device 002: ID 04ca:3015 Lite-On Technology Corp.
Bus 001 Device 005: ID 12d1:107e Huawei Technologies Co., Ltd. FIG-LX1
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
It has detected the phone. Are you allowing access from the phone when you connect it? Bus 001 Device 005: ID 12d1:107e Huawei Technologies Co., Ltd. FIG-LX1
kato181 wrote: ⤴Mon Nov 29, 2021 2:57 am
It has detected the phone. Are you allowing access from the phone when you connect it? Bus 001 Device 005: ID 12d1:107e Huawei Technologies Co., Ltd. FIG-LX1
It turns out that it's a problem of the phone, I think. I tried it on a Windows machine and the same thing happened again. I.e. "HiSuite" shows up, but nothing else (even when I hit "transfer files").
I don't know how to allow access, as you say? I don't think I've changed anything on either the phone or my PC. How do I do that?
Most phones that connect to a computer via usb, a message will pop up on the phone asking you to allow access, it does on mine. If winwoes is having problems with the connection then it could be the usb port, try another port and see what happens or it could be the cable, try another cable and see what happens.
kato181 wrote: ⤴Tue Nov 30, 2021 2:41 am
Most phones that connect to a computer via usb, a message will pop up on the phone asking you to allow access, it does on mine. If winwoes is having problems with the connection then it could be the usb port, try another port and see what happens or it could be the cable, try another cable and see what happens.
Thanks! It does always ask if I want to transfer photos, data, or just charge. I always click transfer data and it usually (up till now) does work. I've also tried another cable and another port.
Cinnamon 21.3 Thinkcentre M920q + 2 Thinkpad T440p (modded) + Lenovo Y50-70 (all have VBs) + 2 PC NAS drives w XFCE21.2 + Q4OS-32bit on ASUS Atom (2011) + Asus UX305F-64bit+ 10yo Lenovo NAS for backup
