Built in camera not working

[sleep12]

Hi,

I am new to linux and i have installed linux on my laptop. There is no camera option in my system. I have downloaded zoom but i could not be able to turn the video on. Please help me with this issue.

Thanks
Sai pavan

[gittiest personITW]

Can you go to the following link and follow number 5:
http://forums.linuxmint.com/viewtopic.php?f=17&t=83444

Can you also go into Software Manager and download guvcview and see if it shows up in there.

[sleep12]

I have tried installing Guvcview. I could not be able to launch it. I got the error no device found.
Here is the output for the command

Code: Select all

inxi -Fxxxrz

Code: Select all

System:    Kernel: 5.13.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.0.7 wm: muffin 5.0.2 dm: LightDM 1.30.0 
           Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Micro-Star product: Prestige 14Evo A11MO v: REV:1.0 serial: <filter> Chassis: type: 10 
           serial: <filter> 
           Mobo: Micro-Star model: MS-14C5 v: REV:1.0 serial: <filter> UEFI: American Megatrends LLC. v: E14C5IMS.B11 
           date: 08/12/2021 
Battery:   ID-1: BAT1 charge: 53.2 Wh condition: 53.2/52.4 Wh (102%) volts: 13.0/11.4 model: MSI BIF0_9 type: Li-ion 
           serial: N/A status: Full 
CPU:       Topology: Quad Core model: 11th Gen Intel Core i7-1195G7 bits: 64 type: MT MCP arch: Tiger Lake rev: 2 
           L2 cache: 12.0 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 46694 
           Speed: 4272 MHz min/max: 400/5000 MHz Core speeds (MHz): 1: 4607 2: 4148 3: 539 4: 4509 5: 4508 6: 2189 7: 3234 
           8: 1284 
Graphics:  Device-1: Intel vendor: Micro-Star MSI driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:9a49 
           Display: x11 server: X.Org 1.20.11 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.0.3 direct render: Yes 
Audio:     Device-1: Intel vendor: Micro-Star MSI driver: sof-audio-pci-intel-tgl bus ID: 00:1f.3 chip ID: 8086:a0c8 
           Sound Server: ALSA v: k5.13.0-21-generic 
Network:   Device-1: Intel vendor: Bigfoot Networks driver: iwlwifi v: kernel port: efa0 bus ID: 59:00.0 chip ID: 8086:2725 
           IF: wlp89s0 state: up mac: <filter> 
           IF-ID-1: docker0 state: down mac: <filter> 
           IF-ID-2: gpd0 state: down mac: N/A 
           IF-ID-3: vboxnet0 state: up speed: 10 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 953.87 GiB used: 45.19 GiB (4.7%) 
           ID-1: /dev/nvme0n1 vendor: Micron model: 3400 MTFDKBA1T0TFH size: 953.87 GiB speed: 63.2 Gb/s lanes: 4 
           serial: <filter> rev: P7MA000 scheme: GPT 
Partition: ID-1: / size: 435.26 GiB used: 45.16 GiB (10.4%) fs: ext4 dev: /dev/nvme0n1p6 
Sensors:   System Temperatures: cpu: 57.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/additional-repositories.list 
           1: deb [arch=amd64] https://download.docker.com/linux/ubuntu bionic stable
           Active apt repos in: /etc/apt/sources.list.d/apandada1-brightness-controller-focal.list 
           1: deb http://ppa.launchpad.net/apandada1/brightness-controller/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/kubernetes.list 
           1: deb https://apt.kubernetes.io/ kubernetes-xenial main
           2: deb https://apt.kubernetes.io/ kubernetes-xenial main
           3: deb https://apt.kubernetes.io/ kubernetes-xenial main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http://packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
           2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http://archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/rmescandon-yq-focal.list 
           1: deb http://ppa.launchpad.net/rmescandon/yq/ubuntu focal main
Info:      Processes: 364 Uptime: 12d 19h 05m Memory: 31.06 GiB used: 18.24 GiB (58.7%) Init: systemd v: 245 runlevel: 5 
           Compilers: gcc: 9.3.0 alt: 9 Shell: bash v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

[AndyMH]

Next step, post the output from lsusb, see if the system finds the camera. This is mine:

Code: Select all

andy@T432 ~ $ lsusb
Bus 002 Device 005: ID 045e:07a5 Microsoft Corp. Wireless Receiver 1461C
Bus 002 Device 004: ID 17ef:100a Lenovo ThinkPad Mini Dock Plus Series 3
Bus 002 Device 003: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 5986:02d5 Acer, Inc  <<<< not obvious but this is my webcam
Bus 001 Device 003: ID 045e:07b2 Microsoft Corp. 2.4GHz Transceiver v8.0 used by mouse Wireless Desktop 900
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[sleep12]

Here is the output:

Code: Select all

lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 06cb:009b Synaptics, Inc. 
Bus 003 Device 003: ID 8087:0032 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[HAWR]

Hello sleep12,

your laptop seems to have a Fn+F6 (with a cam symbol on it) combination to enable and disable the webcam. Maybe that's the solution?

https://www.libble.eu/msi-prestige-14ev ... 3/?page=26

(it's a german manual for 14Evo A11M but it could work for the A11MO too)